Advanced Communications Skills Two Day Workshop This two day workshop provides practical guidance for people leaders who want to improve the way they communicate and influence other people. Engage with others and get them to engage with you at a much deeper level Build better relationships easier and quicker than ever before Overcome any barriers that make it difficult for you to get a result Find out what others are really thinking Use and control your words, the sound of your voice and your physical presence to achieve results This 2 day Advanced Communications Skills Workshop will help you to Building rapport, Create a productive relationships, Understand how to use questions. Help to develope skills to handle difficult behaviour, deliver difficult messages and still maintain the relationship and also show you how to listen and get the most out of this very important skill.

1. ADVANCED
COMMUNICATION SKILLS
How to get the right message across
This programme will enable you to
explore different aspects
of behaviour, so that
This two day workshop
you can become a more
provides practical guidance effective communicator.
for people leaders who want
to improve the way they
communicate and influence
other people. WHAT WILL I LEARN?
By the end of this programme you will be able to:
The real asset of any business is • Engage with others and get them to engage with you at a much
its people. If they are unable to deeper level
communicate effectively with • Build better relationships easier and quicker than ever before
customers and suppliers, the • Overcome any barriers that make it difficult for you to get a result
whole system can easily grind • Find out what others are really thinking
to a halt. Some people manage • Use and control your words, the sound of your voice and your
to maintain a professional physical presenceto achieve results
relationship come what may,
whilst others have difficulty BEFORE THE PROGRAMME:
delivering results when there
For maximum benefit, you will be sent a questionnaire to complete.
is disharmony. Learn how
to motivate and encourage
individuals. WHAT WILL IT COVER?
• Building rapport
Is it right for me? • Creating a productive relationship
If you are in a position where • Use of questioning
you communicate with people, • Tackling difficult behaviour
e.g. suppliers, customers, • How to deliver difficult messages and still maintain the relationship
employees, stakeholders, • Listening – what to listen for, how to discern acceptance or resistance
and you want to improve • Listening to understand and not just to respond – focus on active listening
your ability to influence and
motivate people, then this HOW WILL THIS WORKSHOP HELP ME?
workshop is for you. This programme will show you how to manage people who are different to
you and how to eliminate stress or tension that causes fiction, absenteeism/
sickness and loss of profit.
Contact us now and let us show you how
to unlock your potential on
+44 (0)1344 774 999
Key Talent Partners
Winella House, Lower Wokingham Road,
Crowthorne Berkshire RG45 6DB
www.KeyTalent-Partners.com www.KeyTalent-Partners.com
info@KeyTalent-Partners.com
Telephone: 01344 774 999 UNLOCKING POTENTIAL