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Reference Desk Toolkit
 

Reference Desk Toolkit

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Presentation given by Kenley Neufeld. The “Reference Desk Toolkit” is a moderated Discussion hosted by CARLDIG-South and Mt. San Antonio College Library on April 17, 2009. ...

Presentation given by Kenley Neufeld. The “Reference Desk Toolkit” is a moderated Discussion hosted by CARLDIG-South and Mt. San Antonio College Library on April 17, 2009.

Co-panelists include Michelle Jacobs, UCLA, Amy Wallace, CSU Channel Islands and moderated by Elisa Slater, Loyola Marymount University.

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  • Full Name Full Name Comment goes here.
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  • Gimlet just launched a few months ago, so we're just getting started. Feel *welcome* to tell all your friends and colleagues about us. Sign up is free and fast. We'd love to hear your thoughts on the tool -- eric@gimlet.us.
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  • Seems like a good option and people do ask me my opinion on these topics. How are you reaching out to the library field? Unfortunately, I had not heard of your product before your posting here.
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  • Gimlet is a brand new application that builds off our knowledge from making Libstats. The tools are friends but the code behind each application is unrelated. You can try Gimlet for free here: http://gimlet.us

    We developed Gimlet because many libraries do not have the technology staff to run and maintain Libstats. And, as a hosted application, we can push out new features without involving local tech staff, too.
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  • Thanks for mentioned this; I didn't realize that the product continued to be maintained or developed.

    Is Gimlet an expansion of the open source product (based on libstats)?
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  • Thanks for mentioning LibStats. You should know it is being actively maintained by a community of library developers. For libraries without tech staff, you can suggest Gimlet: gimlet.us -- made by the same people who originally created LibStats. (Yes, I'm one of those guys.)
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    Reference Desk Toolkit Reference Desk Toolkit Presentation Transcript

    • REFERENCE DESK TOOLKIT Kenley Neufeld
    • Satisfying the Customer My Criteria  LibStats  Meebo  SMS  Get Satisfaction  http://www.flickr.com/photos/lemoox/3444542040/
    • http://www.wired.com/techbiz/it/magazine/16-03/ff_free
    • LibStats Santa Barbara City College LibStats http://code.google.com/p/libstats/
    • Meebo http://www.meebo.com
    • 805-252-2448
    • People-Powered Customer Service http://getsatisfaction.com
    • Thank you Kenley Neufeld http://kenleyneufeld.com Santa Barbara City College http://library.sbcc.edu