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Improving Stroke Care in North Carolina:
The WFBH Telestroke Program
Charles H. Tegeler, MD
McKinney-Avant Professor of Neurology
Director, Telestroke Services
Director, Ward A. Riley Ultrasound Center
Stroke Death Rates by County of
Residence, N.C., 2004-2008
WFBMC

Death Rate
35.5 - 43.5
43.6 – 51.8
51.9 – 60.0
60.1 – 71.5
71.6 – 98.9

N.C. overall: 54.4
U.S. (2002-06): 49.8

Stroke: ICD-10 codes I60-I69.
Rates per 100,000 population, age-adjusted to the 2000 U.S. standard population.
N.C. Data Source: N.C. Center for Health Statistics. North Carolina Vital Statistics, Volume 2: Leading Causes of Death, 2008. Raleigh, N.C.:
N.C. Dept of Health & Human Services; 2009. U.S. Data Source: Compressed Mortality File, CDC Wonder.
Thanks to Paige Bennett
Wake Forest Baptist Health

Kleindorfer et al, Stroke, 2009
Hospital Predictors of tPA Use
MEDPAR Database, N = 4626 hospitals

Small

South

Rural
Wake Forest Baptist Health

Kleindorfer et al, Stroke, 2009
Telemedicine in Stroke:
What is the Evidence?

Stroke 2009;40: 2616-34
Wake Forest Baptist Health
WFBH Telestroke Services
Motivations and Goals
• Time limited window of opportunity – Time is brain

• Gaps in access to Stroke Neurologists and to acute
stroke Rx, without waiting for transportation
• Program Goals/Objectives:

• Improve stroke care in region/state
• Increase access to, and use of, tPA
• Encourage local care, but facilitate appropriate
transfers who need higher levels of care
• Avoid unnecessary transfers

• Management Tool to enhance patient care
relationships between WFBH & network hospitals
WFBH Stroke Team
Vascular Neurology (5), Vascular Neurosurgery (2), Interventional
Neurosurgery/Neuroradiology (3), Stroke Coordinator, Stroke NP,
Forsyth County EMS, Administrative Staff

Dr. Jeff Craig

Dr. John Wilson

Dr. Charles Tegeler

Dr. David Lefkowitz

Dr. Rashid Janjua

Rayetta Johnson, RN, Christina Condon, NP, Dr. Cheryl Bushnell, Dr. Pat Reynolds, Col. Dan Ozimek
Not Shown: Dr. Pearse Morris, Mike Waid, Lindsay Filoseta

Wake Forest Baptist Health
WFBH Telestroke Services
What did we end up with?
• 24/7 easy access to consultation with board-certified or
fellowship-trained Vascular Neurology Stroke Faculty via RP7 Remote Presence (In Touch Health)
• If needed: Preferential bed placement with rapid and
facilitated transfer with single “800” phone number
WFBH Telestroke Services
Current Snapshot

• Initial Network Hospital signed - 11/09
• Initial Network Hospital live - 12/09

• Through 2/12 – 276 calls, 187 robot consults
• Currently 9 Network Hospitals:
Lexington Memorial

Wilkes Regional

Ashe Memorial

Allegheny Memorial

Caldwell Memorial

Carteret General

Davie County Hospital

Catawba Valley

Lake Norman Medical Center
Wake Forest Baptist Health
Wake Forest Baptist Telestroke Network

= WFBH
= WF Telestroke Site
= WF WIP Site

Wake Forest Baptist Health
Telestroke Network Activity

Wake Forest Baptist Health
Network Activity Summary
Accomplishing Our Goals
(12/31/11)
Network Total

Regional sites

Remote site

Total activations

246

161

85

Robot consults

163 (66%)

115 (72%)

48 (57%)

# Remained local

89 (55%)

58 (50%)

31 (65%)

54 (47%)

NA

Transferred to WFBH
Transferred elsewhere

20 (12%)

3 (3%)

17 (35%)

# tPA

44 (27%)

32 (28%)

12 (25%)

Wake Forest Baptist Health
Patient Disposition When Robot Activated

Wake Forest Baptist Health
tPA Administrations Pre and Post Telestroke Network Participation
Key Lessons Learned
• Telestroke requires a team effort
• Keep best patient care as first priority
• It’s all about relationships
• Get EMS on board even before contract signed
• Get financial issues settled up front
• Need to plan for ongoing in-service and education
• Consolidate/unify protocols between hospitals

• Share successes – feedback to hospital and EMS
• Network Users meeting/forum to share best practices
Telestroke in North Carolina (October, 2010)

Wake Forest Baptist Health
Telestroke in North Carolina (January, 2012)

Wake Forest Baptist Health
Thank you for your attention

Wake Forest Baptist Health

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Improving Stroke Care in North Carolina: The WFBH Telestroke Program

  • 1. Improving Stroke Care in North Carolina: The WFBH Telestroke Program Charles H. Tegeler, MD McKinney-Avant Professor of Neurology Director, Telestroke Services Director, Ward A. Riley Ultrasound Center
  • 2. Stroke Death Rates by County of Residence, N.C., 2004-2008 WFBMC Death Rate 35.5 - 43.5 43.6 – 51.8 51.9 – 60.0 60.1 – 71.5 71.6 – 98.9 N.C. overall: 54.4 U.S. (2002-06): 49.8 Stroke: ICD-10 codes I60-I69. Rates per 100,000 population, age-adjusted to the 2000 U.S. standard population. N.C. Data Source: N.C. Center for Health Statistics. North Carolina Vital Statistics, Volume 2: Leading Causes of Death, 2008. Raleigh, N.C.: N.C. Dept of Health & Human Services; 2009. U.S. Data Source: Compressed Mortality File, CDC Wonder.
  • 3. Thanks to Paige Bennett
  • 4. Wake Forest Baptist Health Kleindorfer et al, Stroke, 2009
  • 5. Hospital Predictors of tPA Use MEDPAR Database, N = 4626 hospitals Small South Rural Wake Forest Baptist Health Kleindorfer et al, Stroke, 2009
  • 6. Telemedicine in Stroke: What is the Evidence? Stroke 2009;40: 2616-34 Wake Forest Baptist Health
  • 7. WFBH Telestroke Services Motivations and Goals • Time limited window of opportunity – Time is brain • Gaps in access to Stroke Neurologists and to acute stroke Rx, without waiting for transportation • Program Goals/Objectives: • Improve stroke care in region/state • Increase access to, and use of, tPA • Encourage local care, but facilitate appropriate transfers who need higher levels of care • Avoid unnecessary transfers • Management Tool to enhance patient care relationships between WFBH & network hospitals
  • 8. WFBH Stroke Team Vascular Neurology (5), Vascular Neurosurgery (2), Interventional Neurosurgery/Neuroradiology (3), Stroke Coordinator, Stroke NP, Forsyth County EMS, Administrative Staff Dr. Jeff Craig Dr. John Wilson Dr. Charles Tegeler Dr. David Lefkowitz Dr. Rashid Janjua Rayetta Johnson, RN, Christina Condon, NP, Dr. Cheryl Bushnell, Dr. Pat Reynolds, Col. Dan Ozimek Not Shown: Dr. Pearse Morris, Mike Waid, Lindsay Filoseta Wake Forest Baptist Health
  • 9. WFBH Telestroke Services What did we end up with? • 24/7 easy access to consultation with board-certified or fellowship-trained Vascular Neurology Stroke Faculty via RP7 Remote Presence (In Touch Health) • If needed: Preferential bed placement with rapid and facilitated transfer with single “800” phone number
  • 10. WFBH Telestroke Services Current Snapshot • Initial Network Hospital signed - 11/09 • Initial Network Hospital live - 12/09 • Through 2/12 – 276 calls, 187 robot consults • Currently 9 Network Hospitals: Lexington Memorial Wilkes Regional Ashe Memorial Allegheny Memorial Caldwell Memorial Carteret General Davie County Hospital Catawba Valley Lake Norman Medical Center Wake Forest Baptist Health
  • 11. Wake Forest Baptist Telestroke Network = WFBH = WF Telestroke Site = WF WIP Site Wake Forest Baptist Health
  • 12. Telestroke Network Activity Wake Forest Baptist Health
  • 13. Network Activity Summary Accomplishing Our Goals (12/31/11) Network Total Regional sites Remote site Total activations 246 161 85 Robot consults 163 (66%) 115 (72%) 48 (57%) # Remained local 89 (55%) 58 (50%) 31 (65%) 54 (47%) NA Transferred to WFBH Transferred elsewhere 20 (12%) 3 (3%) 17 (35%) # tPA 44 (27%) 32 (28%) 12 (25%) Wake Forest Baptist Health
  • 14. Patient Disposition When Robot Activated Wake Forest Baptist Health
  • 15. tPA Administrations Pre and Post Telestroke Network Participation
  • 16. Key Lessons Learned • Telestroke requires a team effort • Keep best patient care as first priority • It’s all about relationships • Get EMS on board even before contract signed • Get financial issues settled up front • Need to plan for ongoing in-service and education • Consolidate/unify protocols between hospitals • Share successes – feedback to hospital and EMS • Network Users meeting/forum to share best practices
  • 17. Telestroke in North Carolina (October, 2010) Wake Forest Baptist Health
  • 18. Telestroke in North Carolina (January, 2012) Wake Forest Baptist Health
  • 19. Thank you for your attention Wake Forest Baptist Health