Specialists on Call Inc (SOC)

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Presentation by Joe Peterson, MD, CEO, Specialists on Call

Published in: Health & Medicine, Business
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Specialists on Call Inc (SOC)

  1. 1. • SOC: – • SOC provides specialist physicians on an on-demand basis to US acute care hospitals and other healthcare facilities via telemedicine technology Value Proposition – Hospitals that use SOC services benefit from: • • • • • • Reduced cost of obtaining necessary on-call coverage Dramatically improved quality of care Reduced cost of care against a fixed reimbursement for care Improved patient satisfaction Improved competitive strength Reduced malpractice litigation risk SOC is the pioneer in disrupting traditional on-call and on-demand physician relationships with a solution that is better, faster and cheaper.
  2. 2. • 180+ hospital clients in 22 states • 65 experienced attending physicians with US Fellowship training • > 43,000 consults since 2007; currently north of 1,800 / month • tPa admin rate: 8.0% average; cx: 3.0%; >1,100 pts in 2011 • patient satisfaction (Press Ganey subset) > 97% • client satisfaction > 97% • to client cost coverage less than babysitter (regardless of city)
  3. 3. • Commitment: “no excuses” for telemedicine platforms & quality • Investment ($28.5 million): no requirement that you accept 2nd best quality… – Best-in-class physicians – Call center (Washington, DC) – Joint Commission accreditation; HIPAA, HiTech Compliance; FDA compliance; case and peer review processes – Embedded and directive clinical protocols and work processes – Robust mainstream infrastructure; CISCO, In Touch, GE, Microsoft – Real Investment into Redundancy and Backup …you can’t build a quality hospital for $1 million....
  4. 4. • Emergency Neurology On-Call • Psychiatry On-Call/On-Demand & Scheduled Visits • Hub & Spoke system Development • Dermatology & Ophthalmology Consultations • Orthopedics On-Call • tele-Intensivist / Critical Care Consultations • tele-NICU support

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