2. YOUR ABTA
For 60 years ABTA and its Members have been helping holidaymakers to get the most
from their travel by working to high professional standards and offering choice, value
and quality.
Formed in 1950 by 22 leading travel companies, ABTA - The Travel Association - now
represents over 5,000 travel agencies and more than 900 tour operations,throughout the
British Isles. Our Members range from small, specialist tour operators and independent
travel agencies through to publicly-listed companies and household names; from call
centres to internet booking services to high street shops.All of them carry theABTA logo,
which means choice, value, and high levels of service.
ABTA’s main aims are to maintain high standards of trading practice for the benefit of its
Members, the travel industry at large, and the consumers that they serve, and to create
as favourable a business climate as possible for its Members.
The amalgamation of ABTA and the Federation of Tour Operators (FTO) on 1 July 2008
has created a still more powerful and authoritative voice for the travel industry.
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www.abta.com
3. 71%
of the public
recognise the
ABTA logo
OUR TOP TEN 95%
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90%
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70%of
consumers
see ABTA
membership as
essential
80%
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20%
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95%
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80%
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75%
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CONFIDENCE
GRO
W
TH
PROTECTION
EXPERTISE
AUTHORITY
VALUE
SERVICE
SAFETY
Protect
your customers
by offering insurance
products selected and
approved by us. Use our free
specialist helpline to make
sure that you comply
with FSA regulation on
insurance sales.
Work towards
best practice in your
business, with help from our
Business Support team.We
can also provide you with
model contracts and
checklists.
Receive
expert advice
and guidance on
legal problems affecting
your travel business. Includes
free access to specialist helplines
operated by our Travel Industry
Partners.
Make valuable contacts in the
industry by attending
our events – at discounted
Member rates.
Show your
customers that they can
book with confidence, by
displaying the ABTA logo
in all your communications.
Generate new
business leads and
referrals by using our
website to promote your
business.
Keep abreast of industry
news and updates through
our regular newswires and
publications and ourevents
programme.
Access a wide range of other
services to help you and your
business. Includes offers
from our Travel Industry
Partners.
Receive help and
support in the event of
a major crisis affecting
the travel industry
Use our services to
help settle customer
complaints, speed up
payments from suppliers
or agents, and recover losses
from business failures.
www.abta.com
