Window on the Workplace 2012


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Slides from a November 8th webinar focused on Window on the Workplace 2012, a workforce assessment of North Carolina's biomanufacturing and pharmaceutical manufacturing cluster and evaluation of the state's industry-led education and training successes.

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Window on the Workplace 2012

  1. 1. Window on the Workplace 2012 North Carolina’s Biomanufacturing and Pharmaceutical-Manufacturing Workforce and Workforce Development Successes NORTH CAROLINA BIOTECHNOLOGY CENTER
  2. 2. Presenters John Balchunas Workforce Development Director North Carolina Biotechnology Center 919.549.8874 Bruce Kaylos Biotech Manufacturers’ Forum Consultant The North Carolina Biosciences Organization bkaylos@gmail.comNORTH CAROLINA BIOTECHNOLOGY CENTER
  3. 3. North Carolina Biotechnology Center• First government-sponsored technology-centered economic development organization• Created in 1984• State-funded private non-profit• Core Programs: – Business – Research – Education – Company Recruitment NORTH CAROLINA BIOTECHNOLOGY CENTER
  4. 4. OverviewWindow on the Workplace 2012 • North Carolina’s Biomanufacturing &Available Online (PDF) Pharmaceutical Manufacturing Cluster • History of the Cluster’s Involvement in Workforce Development • NCBioImpact: An Industry-Led Solution • Measuring Success • Industry’s Current & Future Needs NORTH CAROLINA BIOTECHNOLOGY CENTER
  5. 5. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaNORTH CAROLINA BIOTECHNOLOGY CENTER
  6. 6. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaNC’s BioscienceIndustry • Nation’s third-largest biotech cluster • 500+ Companies • 58,000+ employees • $75,000+ Average Salary NORTH CAROLINA BIOTECHNOLOGY CENTER
  7. 7. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaA Focus on BioscienceManufacturing • Includes most of the pharmaceutical and biomanufacturing companies • However some companies doing manufacturing consider themselves R&D or “Contract Research Organization” • And also includes companies with similar but different needs (medical device manufacturers, biodiesel companies, equipment manufacturers, and specialty chemical manufacturers) NORTH CAROLINA BIOTECHNOLOGY CENTER
  8. 8. Biomanufacturing & pharmaceutical- manufacturing in North Carolina Study Group defined by workforce/technology similarities: – Similar unit operations, processes, and technologies – Regulated Environment / Quality Systems – Requisite Knowledge, Skills, and CompetenciesNORTH CAROLINA BIOTECHNOLOGY CENTER
  9. 9. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaStudy Group • Biomanufacturers (20 companies) • Pharmaceutical and medical diagnostic manufacturers (23 companies) • Pharmaceutical manufacturing and analytical service providers (11 companies) NORTH CAROLINA BIOTECHNOLOGY CENTER
  10. 10. Biomanufacturing & pharmaceutical- manufacturing in North Carolina Biomanufacturers • Using living cells or organisms to make product • Processing of tissues or cells to extract and purify biological moleculeNORTH CAROLINA BIOTECHNOLOGY CENTER
  11. 11. Biomanufacturing & pharmaceutical- manufacturing in North Carolina Pharmaceutical and medical diagnostic manufacturers • Chemical Synthesis • Formulation • Aseptic ProcessingNORTH CAROLINA BIOTECHNOLOGY CENTER
  12. 12. Biomanufacturing & pharmaceutical- manufacturing in North Carolina Pharmaceutical Manufacturing and Analytical Service ProvidersNORTH CAROLINA BIOTECHNOLOGY CENTER
  13. 13. Biomanufacturing & pharmaceutical- manufacturing in North Carolina Growth of the Study Group (2002 – 2011) 2002-2008 2008-2011 1.2% (123 Jobs)/yr 0.2% (25 Jobs)/yr 5.6% (246 Jobs)/yr 3.6% (209 Jobs)/yr 2.2% (29 Jobs)/yr 0.9% (13 Jobs)/yrTotal 2.6% (398 Jobs)/yr 1.4% (247 Jobs)/yr Study Group (2002-2011) 2.2% (348 Jobs) / yr NORTH CAROLINA BIOTECHNOLOGY CENTER
  14. 14. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaEstimated AnnualGrowth Ranges(2011-2014) NORTH CAROLINA BIOTECHNOLOGY CENTER
  15. 15. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaJob Openings in theStudy Group (2011-2014) New Job Creation 342 jobs / yr Turnover Job Openings 1,402 jobs / yr (based on 7.5% turnover) Total Annual Job Openings 1,744 jobs / yr Annual Entry-Level Job Openings 610 jobs / yr (35% of total job openings) NORTH CAROLINA BIOTECHNOLOGY CENTER
  16. 16. Biomanufacturing & pharmaceutical- manufacturing in North Carolina 1. Distribution of Labor 2. Work Environments 3. Types of Jobs 4. Education / Training 5. Hiring TrendsNORTH CAROLINA BIOTECHNOLOGY CENTER
  17. 17. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaDistribution of Scientific and Technical Labor Quality Control Quality Assurance Regulatory Affairs ValidationDiscovery ResearchProcess DevelopmentProduct Development Facilities Engineering Instrumentation Maintenance Figure does not include employees working in customer service, IT, and non-scientific/technical jobs NORTH CAROLINA BIOTECHNOLOGY CENTER
  18. 18. Biomanufacturing & pharmaceutical- manufacturing in North Carolina Work Environments / Types of Jobs Manufacturing / Laboratory Corporate / Office Production • Research Scientist • Process Development • QA Associate • Regulatory Affairs• Process Engineer Scientist/Engineer • Technical Writer• Facility Engineer • Laboratory Technician • Business Development• Process Technician • QC Microbiologist • Legal / Etc…• Maintenance Technician • QC Chemist• Instrumentation Technician NORTH CAROLINA BIOTECHNOLOGY CENTER
  19. 19. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaShifting Education / Training Requirements NORTH CAROLINA BIOTECHNOLOGY CENTER
  20. 20. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaA Competitive Job Market Why the contrasting views? •Competition from abundant BS graduates and experienced industry folks •Strong regional labor pool due to layoffs and/or efficiency in companies •Professional polish of candidates (both perceived and real) •Corporate shifts (ebb/flow) in hiring needs and strategies NORTH CAROLINA BIOTECHNOLOGY CENTER
  21. 21. Biomanufacturing & pharmaceutical- manufacturing in North CarolinaConsiderations for Job Seekers Hands-On • Demonstrate and sell the Experience complete picture • Use Temporary Agencies Technical “Polish” • Understand how recruiters use Skill Applicant-Tracking Systems • Leverage social media tools like LinkedIn effectively • Research different corporate cultures and interviewing styles NORTH CAROLINA BIOTECHNOLOGY CENTER
  22. 22. History of the cluster’s involvement in workforce developmentNORTH CAROLINA BIOTECHNOLOGY CENTER
  23. 23. History of the cluster’s involvement in workforce development PioneerCompanies NORTH CAROLINA BIOTECHNOLOGY CENTER
  24. 24. History of the cluster’s involvement in workforce development Scientific / Regulatory ExpertiseInefficient Recruiting Sources Industry Experience Technicians Engineers Maintenance Personnel Related Industries • High Training Costs(textiles, food, etc..) • High Relocation Increased Costs Human Out of State Resource Companies Needs • High TurnoverUniversities / • Lack Industry- Comm. specific Experience Colleges NORTH CAROLINA BIOTECHNOLOGY CENTER
  25. 25. History of the cluster’s involvement in workforce development Scientific / Regulatory ExpertiseCompanies placed high Industry Experience Technicianspremium on recruiting from Engineers Maintenance Personneleach other Increased • Continual bidding war Human Resource • High turnover Needs (musical chairs) • Not able to sustain and encourage growth Similar Biotech/Pharma Companies NORTH CAROLINA BIOTECHNOLOGY CENTER
  26. 26. History of the cluster’s involvement in workforce developmentCompanies began talking in BIOTECH MANUFACTURERS FORUMthe late 1990s about •Site-levelsolutions… leadership from companies • Defined skills, competencies, and training, and equipment needs •Provides a forum for biotech manufacturers in North Carolina to discuss • Concluded that solution must have major strategic issues of common interest, “real life” exposure to manufacturing including quality, regulatory, safety and work force issues. Provides a mechanism environment for collaborative industry action and information sharing. • Defined student / incumbent worker throughput • Partners gathered and concept proposed NORTH CAROLINA BIOTECHNOLOGY CENTER
  27. 27. History of the cluster’s involvement in workforce developmentProposed Solution Graduate UNC SYSTEM Research Programs BRITE Undergraduate Engineering & Life Science Programs BTEC Industry NCCCS BioNetwork Arrows indicate student flow NORTH CAROLINA BIOTECHNOLOGY CENTER
  28. 28. • Golden LEAF Foundation – $70M Initial Funding• In-Kind Contributions – Industry time and equipment exceed $13M• Ongoing Funding – NC State Legislature – Grant funding NORTH CAROLINA BIOTECHNOLOGY CENTER
  29. 29. • NC State University• Biomanufacturing, Training and Education Center• 82,500-sq. ft. facility• Largest simulated cGMP biopharma training facility in the United States NORTH CAROLINA BIOTECHNOLOGY CENTER
  30. 30. • 7 specialized centers serve industry and the state’s network of 58 community colleges• Delivers world class biotech training and education statewide – A.A.S. Degree Programs – Certificate / Diploma – Continuing Education Courses – Customized Industry Training NORTH CAROLINA BIOTECHNOLOGY CENTER
  31. 31. • NC Central University• Biomanufacturing Research Institute &Technology Enterprise• Biotech undergrad and advanced degree programs (MS, Ph.D.)• 52,000 sq. ft. facility NORTH CAROLINA BIOTECHNOLOGY CENTER
  33. 33. Measuring Success• Trained 4,240 people in • Four out of five • More than 275 short courses in 2011 graduates placed (jobs, undergraduate and (248+ classes) graduate/professional graduate students school) enrolled per semester• Outreach to 28,592 middle and high school • Outreach to 5,000 students and teachers in middle and high school 2011 students and teachers• Completed 168 custom training events involving 39 of the state’s 58 community colleges in 2011 NORTH CAROLINA BIOTECHNOLOGY CENTER
  34. 34. Measuring Success“Biomanufacturing companiesindicated they are now able to fillapproximately 90% of their openpositions from within North 90%Carolina” - Window on the Workplace 2012 NORTH CAROLINA BIOTECHNOLOGY CENTER
  35. 35. Measuring Success“Novartis chose Holly Springsas the location for our newflu cell culture site primarilydue to access to a highlyqualified workforce. We havebeen extremely pleased withthe abundance of localtalent.” -Chris McDonald site head, Novartis Holly Springs NORTH CAROLINA BIOTECHNOLOGY CENTER
  36. 36. Measuring SuccessHigh Percentage of Instructors and Facultyare from Industry NORTH CAROLINA BIOTECHNOLOGY CENTER
  37. 37. Measuring Success“The North Carolina Biosciences Organization-Biotech ManufacturersForum (BMF) members recognize that commercial scale, productionenvironment biotechnology training, obtained through courses andseminars provided by the North Carolina University and Community CollegeSystems, provides substantial value in preparing individuals to work in theindustry.Students obtain skills and knowledge through both degree courses and non-degree seminars and programs offered by such centers and institutes asBTEC, BRITE and BioNetwork. Recognizing the benefits of that training, theBMF members have committed to equate the successful completion of such“hands on” programs to actual working experience in a commercial scalemanufacturing facility for the purposes of evaluating individualpreparedness related to hiring and employee development.” - The North Carolina Bioscience Organization’s Biotech Manufacturers Forum NORTH CAROLINA BIOTECHNOLOGY CENTER
  38. 38. Industry’s Current & Future NeedsNORTH CAROLINA BIOTECHNOLOGY CENTER
  39. 39. Industry’s Current & Future NeedsRecruitment Needs• Maintenance / Instrumentation• Experienced Quality Personnel• Mid-Level Managers• Highly-specialized engineers and scientists NORTH CAROLINA BIOTECHNOLOGY CENTER
  40. 40. Industry’s Current & Future NeedsTraining and professional developmentneeds for new / entry-level employees•Job Search / Self-Marketing Skills•Project Management / Teamwork•Basic Financial Accounting•Basic Understanding of Enterprise Systems NORTH CAROLINA BIOTECHNOLOGY CENTER
  41. 41. For More InformationPublicationsWindow on the Workplace 2012 on the Workplace 2003 •www.ncbioimpact.orgThe Model Employee •www.btec.ncsu.edu • •www.ncbionetwork.orgCareer Pathways •www.ncbiotech.org • • NORTH CAROLINA BIOTECHNOLOGY CENTER
  42. 42. “Sometimes when I get homein the morning, I can’t go tosleep. I’m just too energizedand alive from working withall the equipment.” -Celena Durrance Filling Technician, Novo Nordisk NORTH CAROLINA BIOTECHNOLOGY CENTER