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Architecture & the RO
                        A strategic relationship


                                              Jim Phelps
                        Enterprise Architect / Sr. I.T. Architect - UW-Madison
                                        Chair of ITANA.org

                                          AACRAO Tech 2010

Friday,July 23,2010
How we will work

                      • Presentation on the topic
                      • Case Study - Course Guide
                      • Self-Work/Group-Work - 4 Sessions
                      • Report Out
                      • Session Evaluation + / ∆

Friday,July 23,2010
Leading through
                      Adaptive Challenges


Friday,July 23,2010
Doing the right things



Friday,July 23,2010
Building a deep
                      relationship between
                       Architects and the
                      Registrar/Admissions
                      Office is of strategic
                           importance.
Friday,July 23,2010
Deliverables
                1. Understand the role of Architects
                2. Believe in the Bold Statement
                3. A set of issues/ideas to discuss with
                   architects
                4. A tool for strategic alignment

Friday,July 23,2010
Architecture?



Friday,July 23,2010
Stakeholders




Friday,July 23,2010
Business Processes




Friday,July 23,2010
Technology




Friday,July 23,2010
Alignment




Friday,July 23,2010
Alignment




Friday,July 23,2010
Alignment




Friday,July 23,2010
Technical Alignment




Friday,July 23,2010
Alignment

                        Strategic
                        Direction




Friday,July 23,2010
Alignment

                        Strategic
                        Direction




Friday,July 23,2010
Alignment

                        Strategic
                        Direction




Friday,July 23,2010
Strategic Alignment

                              Strategic
                              Direction


                            Business Process



                             Info. Systems
Friday,July 23,2010
Strategic Alignment


                                      ess    Strategic
                                  Proc       Initiative
                               ss
                          usine
                        B

                               fo. Systems
                            In


Friday,July 23,2010
Strategic
                           Direction


                      Business Process/Need



                          Info. Systems


Friday,July 23,2010
Joanne Berg
                 VP for Enrollment Management




Friday,July 23,2010
“...my priorities gradually changed from
               getting campus to accept our new
               enterprise student information system to
               meeting demands for ʻe-everythingʼ... ”




Friday,July 23,2010
“... now it's about working with the entire
               campus to build a great student
               experience.”




Friday,July 23,2010
Group Work 1



Friday,July 23,2010
Strategic
     Direction

    Strategic
  Initiative or
     Project




 Stakeholders




Friday,July 23,2010
Report Out



Friday,July 23,2010
Course Guide
                      Case Study




Friday,July 23,2010
Friday,July 23,2010
Friday,July 23,2010
Provide an
                                      ...provide critical student
     Strategic          exemplary
                                      services, such as academic
     Direction        undergraduate
                                      and career advising...
                        education
   Supporting
   Initiative(s)                Course Guide

                                     Public
                             Prospective Students
 Stakeholders
                               Enrolled Students
                                   Advisors
                                  Instructors
                              Departmental Reps
Friday,July 23,2010
Friday,July 23,2010
Architecture’s Role

                      •Facilitator
                      • Visualizer
                      • Requirements Manager

Friday,July 23,2010
Group Work 2



Friday,July 23,2010
Strategic
       Initiative




       Business
      Processes




   Information
     Systems


Friday,July 23,2010
Report Out



Friday,July 23,2010
Initiative                Course Guide




                       Student Finding Course Information
       Business
                      Student Managing Related Information
      Processes
                              Advisors Sharing Lists




   Information
     Systems


Friday,July 23,2010
Course Guide on the Web                                       Current Incoming First Year Student Process Model



                       Student
                       Leaders


                                                                                           Timetable
                                                                            At Good
                      Friends                                                                         Does it fit with
  First Year                                                                Time/Day      Time free
                                                                                                      other courses
                    Attend SOAR                                  Find                                                                                 DARS
                                                                Course                                                           YES

                                                                         NO                                                                                      No

                                                                                                                                            Run
                                                                                          4 Year Plan                                      What If
                     SOAR                                                 Freshman                                                                      Fulfill
                     Advisor                                                Level       Interesting                                                  Requirement

                                                                 Find
                                                                                                                 YES                                       YES
                                                                Course
                                                                       NO                                                               Can I                            Did I Get In?
                                                                                                                                       Get In?
                                                                                        Course Catalog
                                                                                                                                                           Enroll
                                                                            Freshman                                                                 Yes                             Yes
                                                                              Level     Interesting   geBLCs
                                                                                                                            Get
                                                                 Find                                                   Instructor's
                                                                Course                                                     Name
                      Friends                                            NO
Undeclared
                    Run DARS                                     Search for Department Web Site
                      report

                                                                  Search for Instructor Web Site
                                                                                                                                                                                NO
                                                                                                                                             NO
  Declared                                                         Search for Library Reserves

                      Advisor

                                                                                            Pick-A-Prof

                                                                                                                             YES
                                                                                  NO
                                                                                                      Good Ratings?




 Jim Phelps Tue Jul 13 2010   CourseGuide UML Models.graffle       Page 11 of 21                                                                                     Page 12 of 21




Friday,July 23,2010
Friday,July 23,2010
Friday,July 23,2010
Architecture’s Role
                      • Facilitator
                      • Visualizer
                      • Requirements Manager
                      • Modeler
                      • Aligner
Friday,July 23,2010
Outsider Viewpoint




Friday,July 23,2010
Neutral third party




Friday,July 23,2010
Architecture’s Role
                      •Facilitator
                      • Visualizer
                      • Requirements Manager
                      • Modeler
                      • Aligner

Friday,July 23,2010
                      • Outsider
Deliverables
                1. Understand the role of Architects
                2. Believe in the Bold Statement
                3. A set of issues/ideas to discuss with
                   architects
                4. A tool for strategic alignment

Friday,July 23,2010
1/2 Bold Statement



Friday,July 23,2010
Building a deep
                      relationship between
                       Architects and the
                      Registrar/Admissions
                      Office is of strategic
                           importance.
Friday,July 23,2010
Friday,July 23,2010
If we are going to
                  execute our strategies
                 well, we need each other.


Friday,July 23,2010
Building a deep
                      relationship between
                       Architects and the
                      Registrar/Admissions
                      Office is of strategic
                           importance.
Friday,July 23,2010
Deliverables
                1. Understand the role of Architects
                2. Believe in the Bold Statement
                3. A set of issues/ideas to discuss with
                   architects
                4. A tool for strategic alignment

Friday,July 23,2010
Friday,July 23,2010
Group Work 3



Friday,July 23,2010
Topics for ITANA Screen2Screen




Take Home Items




Friday,July 23,2010
If had some time with
                 (peers and) architects, I
                 would like to work on...


Friday,July 23,2010
Report out



Friday,July 23,2010
Deliverables
                1. Understand the role of Architects
                2. Believe in the Bold Statement
                3. A set of issues/ideas to discuss with
                   architects
                4. A tool for strategic alignment

Friday,July 23,2010
2 last things...



Friday,July 23,2010
“...working with Architecture is critical to
           how we're able to build campus
           relationships, how (and why) we talk
           about changing business processes
           and, finally, how (and why) we might
           use technological tools to improve
           retention and ensure student success.”



Friday,July 23,2010
Leading through
                      Adaptive Challenges


Friday,July 23,2010
Session Evaluation + / ∆



Friday,July 23,2010
Thank You
                                             Jim Phelps
                                       http://www.itana.org
                                      phelps@doit.wisc.edu

                                                                This work is licensed under the Creative
                      This work is supported by the members     Commons Attribution-Noncommercial-
                      of ITANA.org Their collaborative effort   Share Alike 3.0 United States License. To
                        helped form the information in this     view a copy of this license, visit http://
                       presentation. For more information,      creativecommons.org/licenses/by-nc-sa/
                         please see the ITANA.org website:      3.0/us/ or send a letter to Creative
                                                                Commons, 171 Second Street, Suite 300,
                               http://www.itana.org             San Francisco, California, 94105, USA.




Friday,July 23,2010

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AACRAO Tech 2010 -

  • 1. Architecture & the RO A strategic relationship Jim Phelps Enterprise Architect / Sr. I.T. Architect - UW-Madison Chair of ITANA.org AACRAO Tech 2010 Friday,July 23,2010
  • 2. How we will work • Presentation on the topic • Case Study - Course Guide • Self-Work/Group-Work - 4 Sessions • Report Out • Session Evaluation + / ∆ Friday,July 23,2010
  • 3. Leading through Adaptive Challenges Friday,July 23,2010
  • 4. Doing the right things Friday,July 23,2010
  • 5. Building a deep relationship between Architects and the Registrar/Admissions Office is of strategic importance. Friday,July 23,2010
  • 6. Deliverables 1. Understand the role of Architects 2. Believe in the Bold Statement 3. A set of issues/ideas to discuss with architects 4. A tool for strategic alignment Friday,July 23,2010
  • 15. Alignment Strategic Direction Friday,July 23,2010
  • 16. Alignment Strategic Direction Friday,July 23,2010
  • 17. Alignment Strategic Direction Friday,July 23,2010
  • 18. Strategic Alignment Strategic Direction Business Process Info. Systems Friday,July 23,2010
  • 19. Strategic Alignment ess Strategic Proc Initiative ss usine B fo. Systems In Friday,July 23,2010
  • 20. Strategic Direction Business Process/Need Info. Systems Friday,July 23,2010
  • 21. Joanne Berg VP for Enrollment Management Friday,July 23,2010
  • 22. “...my priorities gradually changed from getting campus to accept our new enterprise student information system to meeting demands for ʻe-everythingʼ... ” Friday,July 23,2010
  • 23. “... now it's about working with the entire campus to build a great student experience.” Friday,July 23,2010
  • 25. Strategic Direction Strategic Initiative or Project Stakeholders Friday,July 23,2010
  • 27. Course Guide Case Study Friday,July 23,2010
  • 30. Provide an ...provide critical student Strategic exemplary services, such as academic Direction undergraduate and career advising... education Supporting Initiative(s) Course Guide Public Prospective Students Stakeholders Enrolled Students Advisors Instructors Departmental Reps Friday,July 23,2010
  • 32. Architecture’s Role •Facilitator • Visualizer • Requirements Manager Friday,July 23,2010
  • 34. Strategic Initiative Business Processes Information Systems Friday,July 23,2010
  • 36. Initiative Course Guide Student Finding Course Information Business Student Managing Related Information Processes Advisors Sharing Lists Information Systems Friday,July 23,2010
  • 37. Course Guide on the Web Current Incoming First Year Student Process Model Student Leaders Timetable At Good Friends Does it fit with First Year Time/Day Time free other courses Attend SOAR Find DARS Course YES NO No Run 4 Year Plan What If SOAR Freshman Fulfill Advisor Level Interesting Requirement Find YES YES Course NO Can I Did I Get In? Get In? Course Catalog Enroll Freshman Yes Yes Level Interesting geBLCs Get Find Instructor's Course Name Friends NO Undeclared Run DARS Search for Department Web Site report Search for Instructor Web Site NO NO Declared Search for Library Reserves Advisor Pick-A-Prof YES NO Good Ratings? Jim Phelps Tue Jul 13 2010 CourseGuide UML Models.graffle Page 11 of 21 Page 12 of 21 Friday,July 23,2010
  • 40. Architecture’s Role • Facilitator • Visualizer • Requirements Manager • Modeler • Aligner Friday,July 23,2010
  • 43. Architecture’s Role •Facilitator • Visualizer • Requirements Manager • Modeler • Aligner Friday,July 23,2010 • Outsider
  • 44. Deliverables 1. Understand the role of Architects 2. Believe in the Bold Statement 3. A set of issues/ideas to discuss with architects 4. A tool for strategic alignment Friday,July 23,2010
  • 46. Building a deep relationship between Architects and the Registrar/Admissions Office is of strategic importance. Friday,July 23,2010
  • 48. If we are going to execute our strategies well, we need each other. Friday,July 23,2010
  • 49. Building a deep relationship between Architects and the Registrar/Admissions Office is of strategic importance. Friday,July 23,2010
  • 50. Deliverables 1. Understand the role of Architects 2. Believe in the Bold Statement 3. A set of issues/ideas to discuss with architects 4. A tool for strategic alignment Friday,July 23,2010
  • 53. Topics for ITANA Screen2Screen Take Home Items Friday,July 23,2010
  • 54. If had some time with (peers and) architects, I would like to work on... Friday,July 23,2010
  • 56. Deliverables 1. Understand the role of Architects 2. Believe in the Bold Statement 3. A set of issues/ideas to discuss with architects 4. A tool for strategic alignment Friday,July 23,2010
  • 58. “...working with Architecture is critical to how we're able to build campus relationships, how (and why) we talk about changing business processes and, finally, how (and why) we might use technological tools to improve retention and ensure student success.” Friday,July 23,2010
  • 59. Leading through Adaptive Challenges Friday,July 23,2010
  • 60. Session Evaluation + / ∆ Friday,July 23,2010
  • 61. Thank You Jim Phelps http://www.itana.org phelps@doit.wisc.edu This work is licensed under the Creative This work is supported by the members Commons Attribution-Noncommercial- of ITANA.org Their collaborative effort Share Alike 3.0 United States License. To helped form the information in this view a copy of this license, visit http:// presentation. For more information, creativecommons.org/licenses/by-nc-sa/ please see the ITANA.org website: 3.0/us/ or send a letter to Creative Commons, 171 Second Street, Suite 300, http://www.itana.org San Francisco, California, 94105, USA. Friday,July 23,2010