Jennifer Ursich

Greater Seattle Area United States

Senior UX Researcher at Smartsheet

Technology / Software / Internet

Senior User Experience Researcher with 13-year track record of planning and conducting user research influencing user experience decisions and strategies while utilizing the appropriate methods on time and under budget. Results leading to product development at lower costs, increasing efficiency, and user satisfaction. Accomplishments ● Determined appropriate UX strategies to solve business needs as well as user needs. ● Led and conducted user research studies to understand the future of mobile payments. ● Gained and shared greater understanding of users’ behavior patterns via analytics. ● Conducted user research studies to understand user needs while interacting with mobile devices/tab...