HAT Training

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  • Jason Evans
  • Steve Denney
  • Steve Denney
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell/Jason Evans
  • Karen Clark
  • Jason Evans
  • Deb Mitchell
  • Kay O’Bryan
  • Steve Denney
  • Karen Clark
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Jason Evans
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Kay O’Bryan
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell
  • Deb Mitchell You do the connecting – God does the perfecting
  • John Townsend
  • John Townsend
  • John Townsend
  • John Townsend
  • John Townsend
  • John Townsend
  • John Townsend
  • John Townsend
  • John Townsend
  • HAT Training

    1. 2. citynet.org San Diego Downtown Church & Ministry Fellowship sddowntownfellowship.com longbeachconnections.org
    2. 3. Table Talk Why Are You Here?
    3. 4. Biblical Foundations Steve Denney , Citywalk Church citywalkchurch.org
    4. 5. Debunking Myths Deb Mitchell , Presbyterian Urban Ministries pumsd.org
    5. 6. Homeless Mythology <ul><li>“ Homeless” is a noun </li></ul><ul><li>You are just “enabling” them </li></ul><ul><li>We have no homeless here </li></ul><ul><li>They have all come in from out of town </li></ul><ul><li>They are mostly drunks and panhandlers </li></ul>
    6. 7. Homeless Mythology <ul><li>“ Homeless” is a noun </li></ul><ul><ul><li>Actually, the word “Homeless” is an adjective </li></ul></ul><ul><ul><li>It does not define the person, it describes a condition </li></ul></ul>
    7. 8. Homeless Mythology <ul><li>You are just enabling them… </li></ul><ul><ul><li>Yes. Enabling them to perhaps become more stable </li></ul></ul><ul><ul><li>Enabling them to shift their burden for a few hours </li></ul></ul>
    8. 9. Homeless Mythology <ul><li>We have no homeless here </li></ul><ul><ul><li>Solana Beach…Encinitas </li></ul></ul><ul><ul><li>Santee…Spring Valley </li></ul></ul><ul><li>Did you count the doubled ups? </li></ul>
    9. 10. Homeless Mythology <ul><li>They have all come in from out of town </li></ul><ul><ul><li>6 out of 10 were residents of San Diego before becoming homeless </li></ul></ul><ul><ul><li>Who’s here from Indiana or Illinois? </li></ul></ul>
    10. 11. Homeless Mythology <ul><li>They are mostly drunks and panhandlers </li></ul>
    11. 12. Table Talk What Myths Have You Previously Accepted?
    12. 13. Homelessness 101
    13. 14. Ten Realities 1. People will do what they need to in order to get what they think they need 2. Normal, honest relationships are scarce on the street
    14. 15. Ten Realities 3. Not all homeless people are seeking to NOT be homeless 4. Not all people abusing substances are looking to stop
    15. 16. Ten Realities 5. There’s no cookie cutter solution to complex problems 6. People lie
    16. 17. Ten Realities 7. Long term contact is very difficult with people who are transient 8. Money complicates everything
    17. 18. Ten Realities 9. Word on the street about you travels fast 10. Jesus is the answer. (Never forget the role of evangelism)
    18. 19. Table Talk What Is The Hardest Reality For You To Hear?
    19. 20. Congregational Buy-In Jason Evans , First Presbyterian Church fpcsd.org
    20. 21. Congregational Buy-In Checklist √ Communicate with Leadership √ Communicate with Congregation √ Teach/host dialog on subject of homelessness √ Offer opportunities for involvement
    21. 22. Congregational Buy-In Checklist √ Tell stories and ask others to share theirs √ Listen well to others (O.A.R.S.) √ Site biblical mandates regarding the poor √ Hold info gathering meetings √ Build a Team
    22. 23. Building A Team
    23. 24. What are H.A.T. Teams?
    24. 25. The primary purpose of a HAT team is to be a source of support to a currently homeless person seeking more healthy and sustainable living.
    25. 26. A HAT team are volunteers in your church or community who are organized and trained to provide support to a homeless person.
    26. 27. HAT teams will provide 3 kinds of support
    27. 28. Practical Support Transportation to the doctor or clinic, assistance in moving into a new residence, etc. Emotional Support Someone who listens, phone calls, cards of encouragement, etc. Spiritual Support Prayer, accountability, discipleship, etc.
    28. 29. 10 Characteristics of a Healthy Team 1. Guilt-free service, compassion 2. Confidence in the “team” approach
    29. 30. 10 Characteristics of a Healthy Team 3. Problems are addressed as they arise 4. Boundaries and limits are set
    30. 31. 10 Characteristics of a Healthy Team 5. Lone rangers need not apply 6. Meaningful work is discovered
    31. 32. 10 Characteristics of a Healthy Team 7. Secrets are avoided, confidentiality is respected 8. Meet… and get on with it!
    32. 33. 10 Characteristics of a Healthy Team 9. Trained and ready 10. An open door
    33. 34. Benefits of H.A.T. Model <ul><li>It’s Scalable </li></ul><ul><li>It’s Almost Totally Resource Free </li></ul><ul><li>Service Agencies Want This Kind of Help from the Church </li></ul><ul><li>It Welcomes The Gifts of all Parties Involved </li></ul>
    34. 35. H.A.T. Development Checklist √ Recruit Members
    35. 36. H.A.T. Development Checklist √ Recruit Members
    36. 37. CORE (4-6 team members) CHURCH or COMMUNITY
    37. 38. H.A.T. Development Checklist √ Recruit Members √ Gift Assessment
    38. 39. Gifts of the… <ul><li>Head : things that one is knowledgeable about </li></ul>
    39. 40. Gifts of the… <ul><li>Heart : things that one cares about </li></ul>
    40. 41. Gifts of the… <ul><li>Hands : things that one is good at doing </li></ul>
    41. 42. H.A.T. Development Checklist √ Recruit Members √ Gift Assessment √ Draft Time & Task Calendar
    42. 43. H.A.T. Development Checklist √ Recruit Members √ Gift Assessment √ Draft Time & Task Calendar √ Establish Covenant
    43. 44. H.A.T. Development Checklist √ Recruit Members √ Gift Assessment √ Draft Time & Task Calendar √ Establish Covenant √ Develop A Catalog Of Resources
    44. 45. H.A.T. Development Checklist 211SanDiego.org or dial 2-1-1
    45. 46. Building a Relationship Kay O’Bryan , former SD County Probation
    46. 47. O.A.R.S. <ul><li>Open-Ended Questions </li></ul><ul><li>Affirmations </li></ul><ul><li>Reflective Listening </li></ul><ul><li>Summarizing </li></ul>
    47. 48. Open-Ended Questions <ul><li>Encourage people to talk about whatever is important to them </li></ul><ul><li>Builds rapport, gathers information and increases understanding </li></ul><ul><li>Opposite of closed questions that elicit a limited response such as “yes”, or “no” </li></ul>
    48. 49. Examples <ul><li>Did you have a good relationship with your family? </li></ul><ul><li>versus </li></ul><ul><li>What can you tell me about your family? </li></ul><ul><li>Do you want to quit? </li></ul><ul><li>versus </li></ul><ul><li>What are some reasons why you would want to stop? </li></ul>
    49. 50. Affirmations <ul><li>Statements and gestures that recognize strengths </li></ul><ul><li>Acknowledges positive behavior no matter how small </li></ul>
    50. 51. Examples <ul><li>“ It’s obvious that you care about your family since you took the time to come here today” </li></ul><ul><li>“ If I were in your shoes, I don’t know if I could have managed so well” </li></ul><ul><li>“ You are clearly a resourceful person” </li></ul>
    51. 52. Reflective Listening <ul><li>People only listen when they feel listened to </li></ul><ul><li>Includes interest in what the person has to say and respect of the person’s wisdom </li></ul><ul><li>Leads to clarification and greater exploration </li></ul><ul><li>Closes the loop in communication to ensure breakdowns don’t occur. (ie: speaker doesn’t say what is meant, listener hears incorrectly, listener interprets differently) </li></ul>
    52. 53. Examples <ul><li>It’s helpful to use standard phrases </li></ul><ul><ul><li>So you feel… </li></ul></ul><ul><ul><li>It sounds like you… </li></ul></ul><ul><ul><li>Maybe you’re wondering if… </li></ul></ul><ul><li>Three levels of reflective listening </li></ul><ul><ul><li>Repeating (repeats phrases) </li></ul></ul><ul><ul><li>Paraphrasing (major restatement) </li></ul></ul><ul><ul><li>Reflection of feeling (emphasize emotion) </li></ul></ul>
    53. 54. Summaries <ul><li>Helpful at transition points following a description of an experience, a specific topic or when the conversation is nearing an end. </li></ul><ul><li>Can provide a stepping stone towards change </li></ul>
    54. 55. Examples <ul><li>Begin with a standard statement </li></ul><ul><ul><li>Let me see if I understand so far </li></ul></ul><ul><ul><li>Here is what I’ve heard, tell me if I’ve missed anything </li></ul></ul><ul><li>Key in on Change Statements </li></ul><ul><ul><li>Concern: “If I don’t stop, something bad will happen” </li></ul></ul><ul><ul><li>Intent: “I’m going to do something, just not sure what yet” </li></ul></ul><ul><ul><li>Optimism: “I know it will work out ” </li></ul></ul>
    55. 56. O.A.R.S. Exercise
    56. 57. 5 Most Common Needs Deb Mitchell , Presbyterian Urban Ministries pumsd.org
    57. 58. Maslow’s Hierarchy Survival Safety Affiliation Esteem Self-Actualization
    58. 59. HAT Needs Theory Educational Physical Relational
    59. 60. HAT Needs Theory Educational Physical Relational
    60. 61. Physical Needs <ul><li>Food </li></ul><ul><li>Clothing </li></ul><ul><li>Shelter </li></ul>
    61. 62. Relational Needs <ul><li>Identification </li></ul><ul><li>Community </li></ul>
    62. 63. Educational/Vocational <ul><li>Sustainability Resources </li></ul><ul><ul><li>Transportation </li></ul></ul><ul><ul><li>Information </li></ul></ul><ul><ul><li>Workclothes/Tools </li></ul></ul>
    63. 64. Must have balance… Educational Physical Relational
    64. 65. What’s missing? <ul><li>'See to it that no one takes you captive through hollow and deceptive philosophy, which depends on human tradition and the basic principles of this world rather than Christ. “ Colossians 2:8 (NSRV) </li></ul>
    65. 66. The fourth need The Transformational Component Educational Physical Relational
    66. 67. The fifth need: <ul><li>YOU </li></ul>
    67. 68. Prayer John Townsend , Matthew 25:34-40 Ministries mt25v34.org
    68. 69. Supporting H.A.T. in Prayer
    69. 70. All good work is likely to be opposed by our enemy. Because of this spiritual warfare, we need to cover everything in prayer. Prayer is essential to success in the SPIRIT.
    70. 71. First steps (prior to any ministry) : 1. Prepare yourself in prayer. 2. Pray for God’s grace & peace to cover your hearts as a team. 3. Find a team member to be a prayer lead for the Team.
    71. 72. When Providing Practical Support <ul><li>Provide a prayer covering for the person(s) actually providing the support…for safety, for grace in ministry, etc. </li></ul><ul><li>Provide prayer for the person being supported…that their needs will be met, that they will acknowledge Christ as Lord, and that they will be grateful to God because of the ministry. </li></ul>
    72. 73. When Providing Emotional Support <ul><li>Provide a prayer covering for the person(s) actually providing the support…for grace in ministry, for wisdom, for encouragement, etc. </li></ul><ul><li>Provide prayer for the person being supported…that they will be encouraged and pointed to Jesus Christ as the provision of their needs, according to the need of the moment. That they may know the peace of the Lord. </li></ul>
    73. 74. When Providing Spiritual Support <ul><li>Provide thanksgiving for the opportunity to be used in ministry in the Name of Jesus. </li></ul><ul><li>Pray for the Spirit to cover & control the interaction between HAT & the client so that the Lord may be glorified in the outcome. </li></ul><ul><li>Provide a prayer covering for the person(s) actually providing the support…for grace in ministry, for discernment, for the covering of the Spirit, to speak the truth in love with gentleness & respect. </li></ul><ul><li>Provide prayer for the person being supported…that they will learn how to trust in Jesus Christ completely and be transformed by His Spirit. That they will hunger and thirst for His Word and learn to walk in a close relationship with Him. </li></ul>
    74. 75. A Basic Prayer to Share Lord, I can’t. You Can You take control, Thank you, Jesus.
    75. 76. Some Final Notes Some off-site prayer warriors are always useful (especially shut-ins), consider them for inclusion in the Team. Keep the Team under the covering of prayer all the time, not just when ministering together.
    76. 77. Table Talk What 3 Things Have I Learned Today?
    77. 78. Next Steps?
    78. 79. Prayer

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