Taking observation insights and transform them into a conveyable form through visualization (sketchnoting) In the first part of the tutorial, we will give a thorough introduction into sketch noting and the psychology of observation. In the second half, we’ll apply it to a real testing project. A product owner (impersonated by either Huib or Ilari) talks about the product requirements, while the participants take notes in the form of sketch notes. Then based on that, they will design their tests (preferably in the form of sketch notes, too) and then test the product in real time. -> participants should show up with a laptop Learnings: When you do test design or reporting, don’t only rely on words. Sketch noting will enhance your capabilities and support your thinking process in unusual ways.