Health Consumer Needs: Requirements from the patient perspective
Future eHealth Systems Master Class
Dr. Mohammad Al-Ubaydli
PATIENTS KNOW BEST

Trained as a doctor and PRHO GP
Trained as a programmer and worked at NIH
Honorary Senior Research Associate at UCL CHIME
Teaching about PHRs at UCL medical school

Trained as a doctor and PRHO GP
Trained as a programmer and worked at NIH
Honorary Senior Research Associate at UCL CHIME
Teaching about PHRs at UCL medical school
I was obsessed with handhelds...

Trained as a doctor and PRHO GP
Trained as a programmer and worked at NIH
Honorary Senior Research Associate at UCL CHIME
Teaching about PHRs at UCL medical school
I was obsessed with handhelds...

Trained as a doctor and PRHO GP
Trained as a programmer and worked at NIH
Honorary Senior Research Associate at UCL CHIME
Teaching about PHRs at UCL medical school
I was obsessed with handhelds... I’m serious!

Trained as a doctor and PRHO GP
Trained as a programmer and worked at NIH
Honorary Senior Research Associate at UCL CHIME
Teaching about PHRs at UCL medical school
...and now it’s PHRs

healthcamp.patientsknowbest.com
no agenda

healthcamp.patientsknowbest.com
no agenda

healthcamp.patientsknowbest.com
no agenda
incredible learning
next HCUK: May 2009, Cambridge

It is worth stating beliefs
If we have different beliefs, we can save ourselves from the argument
If you are not sure about a belief, then consider its conclusions
If it sounds like I am suggesting my work is good... I’m not!
I am only referring to the good work of others:
I think the NHS is full of good IT work

Belief: the NHS exists to serve patients

Belief: the best way to serve patients has
not yet been invented

Belief: most inventors do not, and never
will, work for the NHS
Because most people do not, and never will, work for the NHS

Belief: most inventors do not, and never
will, work for a large company
Because most quit their jobs to start a new company

Belief: inventors love accountability but
hate committees

Belief: patients know best (if we let them)

The NHS exists to serve patients
The best way to serve patients has not been invented yet
Most inventors do not, and never will, work for the NHS
Most inventors do not, and never will, work for a large company
Inventors love accountability but hate committees
Patients know best