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1© KRONOS INCORPORATED March 10, 2016© KRONOS INCORPORATED March 10, 2016
Build Your Case for Change
The Dollar Value of Streamlining
HR Processes
Tom Pisello (“The ROI Guy”), founder, Alinean
Kristen Wylie, Product Marketing Manager, Kronos
2© KRONOS INCORPORATED March 10, 2016
Today’s Speakers
• Tom Pisello, CEO and Founder, Alinean
Tom Pisello, The ROI Guy, is a serial entrepreneur, author and
CEO / Founder of Alinean, a developer of B2B value messaging,
tools and training. Pisello’s value storytelling and financial
justification (ROI / TCO) experience began in 1993 with his first
entrepreneurial venture, Interpose, acquired by Gartner in 1998.
Tom is an expert in establishing financial return and value, which
helps organizations and professionals to justify purchase decisions.
• Kristen Wylie, Product Marketing Manager, Kronos
Kristen Wylie is a product marketing manager for Kronos
Incorporated, the global leader in delivering workforce
management solutions in the cloud. With 20 years of technology
marketing experience, Wylie is a frequent speaker on HCM best
practices, the HR Maturity Curve, and strategies to increase
productivity.
3© KRONOS INCORPORATED March 10, 2016
Agenda
• The need for HR process change
• From a business case to a case for change
• Streamline your employee management processes:
– Identify areas for improvement
– Quantify the cost of process challenges
– Demonstrate the business value of improving processes
• What’s next
Control Labor Costs − Minimize Compliance Risk −
Improve Productivity − Support Business Growth
4© KRONOS INCORPORATED March 10, 2016
The Need for HR Process Change
Disparate/Outdated SystemsManual Processes Limited Data/Visibility
Time and
Attendance
Scheduling
Absence
Management
Performance and
Compensation Management
Recruiting
Payroll
Benefits
Management
Compliance
Manual processes impede productivity and impact your growth
5© KRONOS INCORPORATED March 10, 2016
Manual or Semi-Automated Processes
• Applicant tracking
• Onboarding
• Employee benefit views/edits
• Timecard approvals
• Pay statements
• Time-off requests
• Schedules
• Attendance violations
Schedules
Time-off Spreadsheets
6© KRONOS INCORPORATED March 10, 2016
The Need for HR Process Change
• Higher risks of non-compliance
• Fines and penalties
• Administer, enforce, and audit
compliance: ACA, FLSA, FMLA,
state and local labor laws
• Increased resources and costs
• Multiple data collection methods
• Inefficient, labor intensive
• Prone to payroll inflation, fraud
and unplanned overtime
• Increased payroll errors
• Poor communication
• Redundant data entry
• Manual/paper-based processes
are inefficient and error prone
• Schedule the right people in the
right place at the right time
Control Labor Cost Minimize Compliance Risk
? Federal
versus State
Skills &
Certifications
I9, W4 Onboarding
FLSA
FMLA
Union
AgreementsCompany
Policies
EEOC
OSHA
Improve Workforce Productivity
7© KRONOS INCORPORATED March 10, 2016
The Need for HR Process Change
• Reduce payroll
inflation
• Reduce
unnecessary
overtime
• Manage
absenteeism
Control
Labor Costs
Improve
Productivity
Support Business
Growth
Minimize
Compliance Risk
• Manage FMLA /
Leave
• Better manage
ACA requirements
• Reduce FLSA
compliance and
exposure
• Streamline payroll
processing
• Improve
workforce
planning
• Employee self-
service
• Improve HR
productivity
• Reduce legacy IT costs
• Improve hiring and
onboarding
• Improve service
delivery
• Improve employee
engagement and
satisfaction (happy
employees = happy
customers)
8© KRONOS INCORPORATED March 10, 2016
From a Business Case to a Case for Change
5.4 Per typical decision (CEB)
43% More buyers involved in
each decision (IDC)
24% Longer decision cycles
(Sirius Decisions)
9© KRONOS INCORPORATED March 10, 2016
From a Business Case to a Case for Change
Why Change? Why Now? Why This?
Ideas Exploration Evaluation Selection
Quantify
the Pain
Justify
the Gain
Prove not
the Same
10© KRONOS INCORPORATED March 10, 2016
From a Business Case to a Case for Change
Ideas Exploration Evaluation Selection
New Brain,
Logic
Logos
Reptilian Brain,
Emotions
Pathos
Middle Brain,
Credibility
Ethos
Why Change? Why Now? Why This?
11© KRONOS INCORPORATED March 10, 2016
Kronos Value Story Assessment Tool
• Challenges – identify the business issues you are
experiencing
• Pain Points / Business Drivers –specific business
metrics that highlight issues with current practices
and legacy solutions
• Cost of “Doing Nothing” – Financial improvements
that can be gained by resolving issues with the
specific pain points / business drivers
• Key Improvements / Proof Points – Case studies
indicating specific savings and success stories
Is There an Easy Way
to Demonstrate the Value of Technology?
12© KRONOS INCORPORATED March 10, 2016
13© KRONOS INCORPORATED March 10, 2016
14© KRONOS INCORPORATED March 10, 2016
15© KRONOS INCORPORATED March 10, 2016
16© KRONOS INCORPORATED March 10, 2016
17© KRONOS INCORPORATED March 10, 2016
Wisconsin Cheese Companies Track Unit Labor
Costs to Increase Efficiencies
• Timekeeping and reporting for all facilities
managed from a single database
• 100% accurate labor hours and cost
• Labor data helps establish competitive and
profitable quotes for customer orders
• User-friendly and readily accessible in the cloud
• Cheese Manufacturing and
Packaging
Business
• 3 companies
• 160 employees
Company
Size
• HR, Timekeeping, InTouch
terminals
Key Products
Key Benefits with Kronos
• Inaccurate, inefficient employee time tracking: Captured
on paper timecards and an old timekeeping system; required
a courier to deliver reports to HQ
• Error-prone manual process: HR staff person manually
calculated employee hours and input into spreadsheet for
payroll processing
• Unit labor costs: Manual tracking made it impossible to
determine costs by business unit or line
Challenges – ‘Before’ State
• Accurate, automated employee time tracking: Electronic
capture of time with pay rules applied automatically; managed
in the Cloud from a single location for all three businesses
• Automation reduces errors: Automatic time calculation for
payroll processing; HR staff now analyzes – not inputs –
workforce data
• Improved visibility into unit labor costs: With detailed
tracking, plant management can view hours by cost center
daily or weekly to evaluate efficiency
The Solution – ‘After’ State
18© KRONOS INCORPORATED March 10, 2016
Hays Supermarkets Maintains Tradition of
Excellent Service
Creating an engaged workforce:
• Provides “perfect paychecks”
• Streamlined payroll administration process
• Fair and consistent application of absence rules
• Grocer
• Family-owned and operated
Business
• 650 employees
• 12 stores, 3 offices
Company
Size
• Timekeeping, Accruals, ACA
Manager
Key Products
Key Benefits with Kronos
• Lack of visibility into associates’ part-time status making it
challenging to comply with ACA
• Manual processes for collecting employee time and
attendance data
• Increased risk of payroll errors
• Decreased productivity due to data entry tasks
• Inability to catch missed punches
• Inflated payroll costs due to excessive/unapproved overtime
Challenges – ‘Before’ State
• Increased visibility through reporting makes it easier to track
and maintain ideal full-time/part-time mix
• Automation allows for:
• Improved ability to deliver accurate and timely payroll data
to accounting department
• A focus on more strategic initiatives as data entry is
eliminated
• Better management of labor costs by efficiently managing
and recording time-off requests
The Solution – ‘After’ State
19© KRONOS INCORPORATED March 10, 2016
Mammoth Mountain Ski Area Drives
Efficiency and Cost Savings
• Cloud based platform scales to accommodate seasonal
and long term growth
• Low TCO: no more costly upgrades
• IT resources free to focus on core business
• Fully integrated product suite
• Ease-of-use improves employee satisfaction and
engagement
• Hospitality – summer and ski resortBusiness
• 2,500 employees
• 2 locations
Company
Size
• HR, Timekeeping, Accruals, Payroll,
ACA Manager, Leave Manager,
InTouch terminals
Key Products
Key Benefits with Kronos
• Disparate systems – Including WFC Timekeeper 6.1 and
separate HR and Payroll
• Costly system maintenance and interfaces – Significant
burden on IT resources
• Highly manual processes – tedious, error-prone and time
consuming
• Inefficient HR and payroll – Time consuming hiring,
tracking and paying seasonal workforce
• No mobile solution
Challenges – ‘Before’ State
• Single database provides easy access to all employee data
and reports for strategic viewing
• Streamlined payroll processing reduces errors for timely,
accurate paychecks
• Robust ad hoc reporting capabilities and real-time view of
workforce
• Employee and manager self-service via mobile improves
satisfaction
• Automatic enforcement of state and federal leave
The Solution – ‘After’ State
20© KRONOS INCORPORATED March 10, 2016
What’s Next?
• Identify the true cost of the challenges in managing your workforce
• Get your own customized value assessment from Kronos
21© KRONOS INCORPORATED March 10, 2016
Thank you for joining us!
Q&A
22© KRONOS INCORPORATED March 10, 2016
About Kronos
With tens of thousands of customers around the globe, Kronos is the leader
in workforce management solutions. We deliver industry-focused time and
attendance, scheduling, absence management, HR and payroll, hiring, and
labor analytics solutions and services — in our cloud and on the go. Kronos:
Workforce Innovation That Works™.
For more information contact your Kronos representative,
call (800) 225-1561 or visit www.kronos.com.

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The Dollar Value of Streamlining HR Processes. Build Your Case for Change.

  • 1. 1© KRONOS INCORPORATED March 10, 2016© KRONOS INCORPORATED March 10, 2016 Build Your Case for Change The Dollar Value of Streamlining HR Processes Tom Pisello (“The ROI Guy”), founder, Alinean Kristen Wylie, Product Marketing Manager, Kronos
  • 2. 2© KRONOS INCORPORATED March 10, 2016 Today’s Speakers • Tom Pisello, CEO and Founder, Alinean Tom Pisello, The ROI Guy, is a serial entrepreneur, author and CEO / Founder of Alinean, a developer of B2B value messaging, tools and training. Pisello’s value storytelling and financial justification (ROI / TCO) experience began in 1993 with his first entrepreneurial venture, Interpose, acquired by Gartner in 1998. Tom is an expert in establishing financial return and value, which helps organizations and professionals to justify purchase decisions. • Kristen Wylie, Product Marketing Manager, Kronos Kristen Wylie is a product marketing manager for Kronos Incorporated, the global leader in delivering workforce management solutions in the cloud. With 20 years of technology marketing experience, Wylie is a frequent speaker on HCM best practices, the HR Maturity Curve, and strategies to increase productivity.
  • 3. 3© KRONOS INCORPORATED March 10, 2016 Agenda • The need for HR process change • From a business case to a case for change • Streamline your employee management processes: – Identify areas for improvement – Quantify the cost of process challenges – Demonstrate the business value of improving processes • What’s next Control Labor Costs − Minimize Compliance Risk − Improve Productivity − Support Business Growth
  • 4. 4© KRONOS INCORPORATED March 10, 2016 The Need for HR Process Change Disparate/Outdated SystemsManual Processes Limited Data/Visibility Time and Attendance Scheduling Absence Management Performance and Compensation Management Recruiting Payroll Benefits Management Compliance Manual processes impede productivity and impact your growth
  • 5. 5© KRONOS INCORPORATED March 10, 2016 Manual or Semi-Automated Processes • Applicant tracking • Onboarding • Employee benefit views/edits • Timecard approvals • Pay statements • Time-off requests • Schedules • Attendance violations Schedules Time-off Spreadsheets
  • 6. 6© KRONOS INCORPORATED March 10, 2016 The Need for HR Process Change • Higher risks of non-compliance • Fines and penalties • Administer, enforce, and audit compliance: ACA, FLSA, FMLA, state and local labor laws • Increased resources and costs • Multiple data collection methods • Inefficient, labor intensive • Prone to payroll inflation, fraud and unplanned overtime • Increased payroll errors • Poor communication • Redundant data entry • Manual/paper-based processes are inefficient and error prone • Schedule the right people in the right place at the right time Control Labor Cost Minimize Compliance Risk ? Federal versus State Skills & Certifications I9, W4 Onboarding FLSA FMLA Union AgreementsCompany Policies EEOC OSHA Improve Workforce Productivity
  • 7. 7© KRONOS INCORPORATED March 10, 2016 The Need for HR Process Change • Reduce payroll inflation • Reduce unnecessary overtime • Manage absenteeism Control Labor Costs Improve Productivity Support Business Growth Minimize Compliance Risk • Manage FMLA / Leave • Better manage ACA requirements • Reduce FLSA compliance and exposure • Streamline payroll processing • Improve workforce planning • Employee self- service • Improve HR productivity • Reduce legacy IT costs • Improve hiring and onboarding • Improve service delivery • Improve employee engagement and satisfaction (happy employees = happy customers)
  • 8. 8© KRONOS INCORPORATED March 10, 2016 From a Business Case to a Case for Change 5.4 Per typical decision (CEB) 43% More buyers involved in each decision (IDC) 24% Longer decision cycles (Sirius Decisions)
  • 9. 9© KRONOS INCORPORATED March 10, 2016 From a Business Case to a Case for Change Why Change? Why Now? Why This? Ideas Exploration Evaluation Selection Quantify the Pain Justify the Gain Prove not the Same
  • 10. 10© KRONOS INCORPORATED March 10, 2016 From a Business Case to a Case for Change Ideas Exploration Evaluation Selection New Brain, Logic Logos Reptilian Brain, Emotions Pathos Middle Brain, Credibility Ethos Why Change? Why Now? Why This?
  • 11. 11© KRONOS INCORPORATED March 10, 2016 Kronos Value Story Assessment Tool • Challenges – identify the business issues you are experiencing • Pain Points / Business Drivers –specific business metrics that highlight issues with current practices and legacy solutions • Cost of “Doing Nothing” – Financial improvements that can be gained by resolving issues with the specific pain points / business drivers • Key Improvements / Proof Points – Case studies indicating specific savings and success stories Is There an Easy Way to Demonstrate the Value of Technology?
  • 12. 12© KRONOS INCORPORATED March 10, 2016
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  • 17. 17© KRONOS INCORPORATED March 10, 2016 Wisconsin Cheese Companies Track Unit Labor Costs to Increase Efficiencies • Timekeeping and reporting for all facilities managed from a single database • 100% accurate labor hours and cost • Labor data helps establish competitive and profitable quotes for customer orders • User-friendly and readily accessible in the cloud • Cheese Manufacturing and Packaging Business • 3 companies • 160 employees Company Size • HR, Timekeeping, InTouch terminals Key Products Key Benefits with Kronos • Inaccurate, inefficient employee time tracking: Captured on paper timecards and an old timekeeping system; required a courier to deliver reports to HQ • Error-prone manual process: HR staff person manually calculated employee hours and input into spreadsheet for payroll processing • Unit labor costs: Manual tracking made it impossible to determine costs by business unit or line Challenges – ‘Before’ State • Accurate, automated employee time tracking: Electronic capture of time with pay rules applied automatically; managed in the Cloud from a single location for all three businesses • Automation reduces errors: Automatic time calculation for payroll processing; HR staff now analyzes – not inputs – workforce data • Improved visibility into unit labor costs: With detailed tracking, plant management can view hours by cost center daily or weekly to evaluate efficiency The Solution – ‘After’ State
  • 18. 18© KRONOS INCORPORATED March 10, 2016 Hays Supermarkets Maintains Tradition of Excellent Service Creating an engaged workforce: • Provides “perfect paychecks” • Streamlined payroll administration process • Fair and consistent application of absence rules • Grocer • Family-owned and operated Business • 650 employees • 12 stores, 3 offices Company Size • Timekeeping, Accruals, ACA Manager Key Products Key Benefits with Kronos • Lack of visibility into associates’ part-time status making it challenging to comply with ACA • Manual processes for collecting employee time and attendance data • Increased risk of payroll errors • Decreased productivity due to data entry tasks • Inability to catch missed punches • Inflated payroll costs due to excessive/unapproved overtime Challenges – ‘Before’ State • Increased visibility through reporting makes it easier to track and maintain ideal full-time/part-time mix • Automation allows for: • Improved ability to deliver accurate and timely payroll data to accounting department • A focus on more strategic initiatives as data entry is eliminated • Better management of labor costs by efficiently managing and recording time-off requests The Solution – ‘After’ State
  • 19. 19© KRONOS INCORPORATED March 10, 2016 Mammoth Mountain Ski Area Drives Efficiency and Cost Savings • Cloud based platform scales to accommodate seasonal and long term growth • Low TCO: no more costly upgrades • IT resources free to focus on core business • Fully integrated product suite • Ease-of-use improves employee satisfaction and engagement • Hospitality – summer and ski resortBusiness • 2,500 employees • 2 locations Company Size • HR, Timekeeping, Accruals, Payroll, ACA Manager, Leave Manager, InTouch terminals Key Products Key Benefits with Kronos • Disparate systems – Including WFC Timekeeper 6.1 and separate HR and Payroll • Costly system maintenance and interfaces – Significant burden on IT resources • Highly manual processes – tedious, error-prone and time consuming • Inefficient HR and payroll – Time consuming hiring, tracking and paying seasonal workforce • No mobile solution Challenges – ‘Before’ State • Single database provides easy access to all employee data and reports for strategic viewing • Streamlined payroll processing reduces errors for timely, accurate paychecks • Robust ad hoc reporting capabilities and real-time view of workforce • Employee and manager self-service via mobile improves satisfaction • Automatic enforcement of state and federal leave The Solution – ‘After’ State
  • 20. 20© KRONOS INCORPORATED March 10, 2016 What’s Next? • Identify the true cost of the challenges in managing your workforce • Get your own customized value assessment from Kronos
  • 21. 21© KRONOS INCORPORATED March 10, 2016 Thank you for joining us! Q&A
  • 22. 22© KRONOS INCORPORATED March 10, 2016 About Kronos With tens of thousands of customers around the globe, Kronos is the leader in workforce management solutions. We deliver industry-focused time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics solutions and services — in our cloud and on the go. Kronos: Workforce Innovation That Works™. For more information contact your Kronos representative, call (800) 225-1561 or visit www.kronos.com.