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‘the blind sides’
                            of success and failure:
                   ideas from The Second City experience


                                       TEDx sinchon
                                       august 28, 2010

                          hoh kim (twitter: @hoh / blog: hohkim.com)
                       founder & head coach, THE LAB h (thelabh.com)
               C.Interaction Lab, Graduate School of Culture Technology, KAIST


                                              1
success trend
                                                            work         money
                                                       md   people       play
                                      marriage
                 9
                                                 dmd
          6.75

                                      mgr
           4.5
                        intern                                           start-up
                                 ae
          2.25
                                                               divorce
                 0
                     ‘96 ‘97 ‘98 ‘99 00’ 01’ 02’ 03’ 04’ 05’ 06’ 07’ 08’ 09’ 10’

                                                       2
professional focus


               • ‘bad news’: how it is ‘produced’ and how
                 we should prevent & manage >> deal with
                 many failures (mistakes or wrongdoings)...




                                    3
context



                  4
1. why?


               • “successful failure” vs. “failed success”
               • we are interested in success.


                                       5
obviously, success is a more
                            popular topic than failure

               online book stores/
                    key words                amazon (u.s.)   kyobo (korea)

                 success (s)                   110,614          12,936

                  failure (f)                   14,880          1,390

                     f/s (%)                     13%             11%
          searches done on August 25, 2010
          amazon: book category search


                                                   6
strong interests in success does not
               necessarily mean we know it inside out.




                                  7
2. how?
                             “(in the beginning) it looks like...”


                 outside
                                    success                          failure
                 / inside
 “(in the end)
it becomes...”                the best case scenario
                 success        (very very lucky!)
                                                           2nd best case scenario


                                                               the worst case
                                    2nd worst                     scenario
                 failure           case scenario                (really really
                                                                screwed up!)




                                     8
my best friend kang-hee once told me
                    that our successes and failures are like
                          “coin-tossing experiments.”
                      1   2   3   4    5      6   7   8   9   10   h    t
               p1     t   t   h   t     t     t   t   t   t   h    2    8
               p2     h   h   t   h     t     h   h   h   h   h    8    2
               p3     t   h   h   h    h      h   h   h   t   h    8    2
               p4     h   t   h   t    h      t   h   h   h   h    7    3
               p5     t   t   t   t     t     t   h   h   h   h    4    6
               p6     t   t   t   h    h      t   h   t   t   t    3    7
               p7     h   t   h   h    h      t   t   h   t   h    6    4
               p8     h   h   t   h    h      t   h   h   t   h    7    3
               p9     t   h   t   t     t     t   h   t   h   h    4    6
          p10         h   t   h   t     t     h   t   t   t   t    3    7
                                      total                        52   48
          h=head/t=tail
                                              9
now, turn the table into
                             “success & failure table”
                          in different stages of our lives
                        20s’           30s’             40s’            50s’       60s’ and after   s    f
               p1   f          f   s          f     f          f    f          f     f       s      2    8
               p2   s          s   f          s     f          s    s          s     s       s      8    2
               p3   f          s   s          s    s           s    s          s     f       s      8    2
               p4   s          f   s          f    s           f    s          s     s       s      7    3
               p5   f          f   f          f     f          f    s          s     s       s      4    6
               p6   f          f   f          s    s           f    s          f     f       f      3    7
               p7   s          f   s          s    s           f    f          s     f       s      6    4
               p8   s          s   f          s    s           f    s          s     f       s      7    3
               p9   f          s   f          f     f          f    s          f     s       s      4    6
          p10       s          f   s          f     f          s    f          f     f       f      3    7
                                                  total                                             52   48

                                                               10
so what?
               •   min. 10 yrs ~ max. 40 yrs of success

               •   5/6 = higher success rate in early stage (10+ yrs of
                   success in 20s’-30s’) generate higher success rate
                   in later stage (10+ yrs of success in 40s’-50s’)

               •   2/4 = 50% of those with lower success rates in
                   early stage (less than 10 yrs of success in
                   20s’-30s’), still enjoys higher success rate in later
                   stage (10+ yrs of success in 40s’-50s’)

               •   surprisingly, 8/10 experiences success in the end!

                                           11
3. what?
                              (jumping to conclusions)

               •   success & failure have their blind sides: ‘failure
                   inside success’ or ‘success inside failure’


               •   success & failure are more about attitudes/
                   characters, not events.


               •   you cannot find the blind sides by yourself, but,
                   only by others’ help. that’s why a great friend or
                   mentor matters for your success.
                                          12
real problems
                  with s/f



                     13
my friend & mentor, david chard, told me
                “failure is just a bump in a road”

                                      success                                      failure

                about         “i am such a perfect person!”                       “i am a loser”
                                  (well, you were lucky)              (failure happens when you ‘label’ it!)
                 you

               about                 “what a loser...”
                              (next time, they can succeed,
                                                                             “they are the winners!”
                                                                       (you can be a winner next time or
               others        and you might need their help)                later! life is not that short)



               about        “if i keep doing the same thing...”
                        (well, as Marshall Goldsmith told ‘what got
                                                                      “there will be no success in my life!”
                                                                        (positive things will come to you,
               future        you here, won’t get you there!’)              when you think positively!)



                                                       14
solutions
               ideas from The Second City experience




     The Second City is the world's premier comedy theatre and school of improvisation, started in Chicago in 1959.
     The Second City has been called "A Comedy Empire" by the New York Times. http://www.secondcity.com/about/
     Photos are provided by The Second City



                                                          15
1. “yes, and...”
               •   say “yes” to your success and failure

               •   “and” take further actions to sustain your success
                   or turn around your failure into success

               •   every failure has a take-away message about
                   success

               •   if you made a mistake or wrongdoing, then, say
                   “yes, i made a mistake (it was my fault), i’m so
                   sorry, and i will do...”


                                          16
2. “character”

               • it’s ok to play a jerk (cruel, rude, or small-
                  minded*) on a stage in theatre
               • don’t be a jerk on a “stage in society”
               • great skills/knowledge + bad attitudes =
                  wrong & failed character in society
               *definition from webster.com


                                             17
3. “ensemble”

                                i do know   i do not know


               others do know     open        blind
                 others do
                                 hidden       unknown
                 not know

                johari window
                                   18
we all need ‘left tackles’
                             (best friends / great mentors)




                (source: usatoday.com)

                                           19
final thoughts



                     20
conclusions

               •   success or failure is not (an) event (s), but, more
                   about our attitudes (how to approach ‘successful/
                   failed experiences).

               •   it’s important to find the blind sides of each
                   success and failure, and do something about it.

               •   but, we cannot find the blind sides by ourselves,
                   so, we need a great friend or mentor who can tell
                   us the truth.


                                          21
but, how can i find the
                real friend/mentor?



                         22
Dr. Robert Cialdini, the most influential figure in the
          area of science of influence, the author of global million
          seller “influence,” after studying 60+ years of research in
                      psychology of influence, taught me:

                    smart people avoid asking only
                      “who can help me here?”
                            but, first ask
                 “whom can i genuinely help here?”

                well, that’s the secret to make great friends.


                                      23
“happiness” trends
                                    success vs. happiness

                                                          work (career)
                                                          money (finance)
          40                                              people (relationship)
                                                          play (culture)
                                                          HAPPINESS
          30


          20


          10


               0
                   ‘96 ‘97 ‘98 ‘99 00’ 01’ 02’ 03’ 04’ 05’ 06’ 07’ 08’ 09’ 10’

                                               24
‘the blind sides’
                            of success and failure:
                   ideas from The Second City experience


                                       TEDx sinchon
                                       august 28, 2010

                          hoh kim (twitter: @hoh / blog: hohkim.com)
                       founder & head coach, THE LAB h (thelabh.com)
               C.Interaction Lab, Graduate School of Culture Technology, KAIST


                                             25

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"The Blind Side of Success & Failure" (TEDx Sinchon)

  • 1. ‘the blind sides’ of success and failure: ideas from The Second City experience TEDx sinchon august 28, 2010 hoh kim (twitter: @hoh / blog: hohkim.com) founder & head coach, THE LAB h (thelabh.com) C.Interaction Lab, Graduate School of Culture Technology, KAIST 1
  • 2. success trend work money md people play marriage 9 dmd 6.75 mgr 4.5 intern start-up ae 2.25 divorce 0 ‘96 ‘97 ‘98 ‘99 00’ 01’ 02’ 03’ 04’ 05’ 06’ 07’ 08’ 09’ 10’ 2
  • 3. professional focus • ‘bad news’: how it is ‘produced’ and how we should prevent & manage >> deal with many failures (mistakes or wrongdoings)... 3
  • 5. 1. why? • “successful failure” vs. “failed success” • we are interested in success. 5
  • 6. obviously, success is a more popular topic than failure online book stores/ key words amazon (u.s.) kyobo (korea) success (s) 110,614 12,936 failure (f) 14,880 1,390 f/s (%) 13% 11% searches done on August 25, 2010 amazon: book category search 6
  • 7. strong interests in success does not necessarily mean we know it inside out. 7
  • 8. 2. how? “(in the beginning) it looks like...” outside success failure / inside “(in the end) it becomes...” the best case scenario success (very very lucky!) 2nd best case scenario the worst case 2nd worst scenario failure case scenario (really really screwed up!) 8
  • 9. my best friend kang-hee once told me that our successes and failures are like “coin-tossing experiments.” 1 2 3 4 5 6 7 8 9 10 h t p1 t t h t t t t t t h 2 8 p2 h h t h t h h h h h 8 2 p3 t h h h h h h h t h 8 2 p4 h t h t h t h h h h 7 3 p5 t t t t t t h h h h 4 6 p6 t t t h h t h t t t 3 7 p7 h t h h h t t h t h 6 4 p8 h h t h h t h h t h 7 3 p9 t h t t t t h t h h 4 6 p10 h t h t t h t t t t 3 7 total 52 48 h=head/t=tail 9
  • 10. now, turn the table into “success & failure table” in different stages of our lives 20s’ 30s’ 40s’ 50s’ 60s’ and after s f p1 f f s f f f f f f s 2 8 p2 s s f s f s s s s s 8 2 p3 f s s s s s s s f s 8 2 p4 s f s f s f s s s s 7 3 p5 f f f f f f s s s s 4 6 p6 f f f s s f s f f f 3 7 p7 s f s s s f f s f s 6 4 p8 s s f s s f s s f s 7 3 p9 f s f f f f s f s s 4 6 p10 s f s f f s f f f f 3 7 total 52 48 10
  • 11. so what? • min. 10 yrs ~ max. 40 yrs of success • 5/6 = higher success rate in early stage (10+ yrs of success in 20s’-30s’) generate higher success rate in later stage (10+ yrs of success in 40s’-50s’) • 2/4 = 50% of those with lower success rates in early stage (less than 10 yrs of success in 20s’-30s’), still enjoys higher success rate in later stage (10+ yrs of success in 40s’-50s’) • surprisingly, 8/10 experiences success in the end! 11
  • 12. 3. what? (jumping to conclusions) • success & failure have their blind sides: ‘failure inside success’ or ‘success inside failure’ • success & failure are more about attitudes/ characters, not events. • you cannot find the blind sides by yourself, but, only by others’ help. that’s why a great friend or mentor matters for your success. 12
  • 13. real problems with s/f 13
  • 14. my friend & mentor, david chard, told me “failure is just a bump in a road” success failure about “i am such a perfect person!” “i am a loser” (well, you were lucky) (failure happens when you ‘label’ it!) you about “what a loser...” (next time, they can succeed, “they are the winners!” (you can be a winner next time or others and you might need their help) later! life is not that short) about “if i keep doing the same thing...” (well, as Marshall Goldsmith told ‘what got “there will be no success in my life!” (positive things will come to you, future you here, won’t get you there!’) when you think positively!) 14
  • 15. solutions ideas from The Second City experience The Second City is the world's premier comedy theatre and school of improvisation, started in Chicago in 1959. The Second City has been called "A Comedy Empire" by the New York Times. http://www.secondcity.com/about/ Photos are provided by The Second City 15
  • 16. 1. “yes, and...” • say “yes” to your success and failure • “and” take further actions to sustain your success or turn around your failure into success • every failure has a take-away message about success • if you made a mistake or wrongdoing, then, say “yes, i made a mistake (it was my fault), i’m so sorry, and i will do...” 16
  • 17. 2. “character” • it’s ok to play a jerk (cruel, rude, or small- minded*) on a stage in theatre • don’t be a jerk on a “stage in society” • great skills/knowledge + bad attitudes = wrong & failed character in society *definition from webster.com 17
  • 18. 3. “ensemble” i do know i do not know others do know open blind others do hidden unknown not know johari window 18
  • 19. we all need ‘left tackles’ (best friends / great mentors) (source: usatoday.com) 19
  • 21. conclusions • success or failure is not (an) event (s), but, more about our attitudes (how to approach ‘successful/ failed experiences). • it’s important to find the blind sides of each success and failure, and do something about it. • but, we cannot find the blind sides by ourselves, so, we need a great friend or mentor who can tell us the truth. 21
  • 22. but, how can i find the real friend/mentor? 22
  • 23. Dr. Robert Cialdini, the most influential figure in the area of science of influence, the author of global million seller “influence,” after studying 60+ years of research in psychology of influence, taught me: smart people avoid asking only “who can help me here?” but, first ask “whom can i genuinely help here?” well, that’s the secret to make great friends. 23
  • 24. “happiness” trends success vs. happiness work (career) money (finance) 40 people (relationship) play (culture) HAPPINESS 30 20 10 0 ‘96 ‘97 ‘98 ‘99 00’ 01’ 02’ 03’ 04’ 05’ 06’ 07’ 08’ 09’ 10’ 24
  • 25. ‘the blind sides’ of success and failure: ideas from The Second City experience TEDx sinchon august 28, 2010 hoh kim (twitter: @hoh / blog: hohkim.com) founder & head coach, THE LAB h (thelabh.com) C.Interaction Lab, Graduate School of Culture Technology, KAIST 25