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www.hexaware.com
Enterprise Solutions
- HCM Services
HRIT Takeout
© Hexaware Technologies. All rights reserved. www.hexaware.com
In today’s competitive world, HR executives play a critical role for enabling organizational growth. Managing talent while keeping costs
down has always been a massive balancing act. Business leaders are highly oriented towards HR business outcomes such as
Workforce planning & Engagement, Talent Management, Networking, Social engagement etc, within and outside the organization in
managing a multi-generational workforce, the baby boomers, the millennials and Generation next. HR-IT is not only about technology or
applications to run your HR processes. It is about providing a unified experience of HR services to all your stakeholders, be it
Employees, Managers or Leaders.
“A study of IT Metrics suggests that
close to 32% of the time of HR staff,
HR-IT managers and Leaders are
spent on co-ordinating, Training,
planning and executing product
upgrades, and general administration
of their HR applications. A time that
could be well redeployed on visioning
and planning strategic initiatives such
as improving internal processes and
enhanced employee engagement”
Hexaware’s HR-IT Take Out - A holistic solution to HR-IT
HR-IT Take Out, Hexaware’s solution, approaches HR-IT as a product agnostic process enabler and not as a technology landscape. This
paradigm helps organizations to have Hexaware as one single HR-IT partner for managing and supporting every facet of their HR-IT needs..
This holistic view allows customers to have the benefit of economies of scale as well as a trusted partner for redefining HR Transformation.
At Hexaware, we embrace leadership priorities with our end-to-end HR IT takeout offerings. We closely collaborate with you, right from
reviewing the current HR operational model in place, to recommending & deploying the future state with clearly defined business values
based on the strategic priorities of the organization
HR-IT Takeout offering aims at streamlining and optimizing your critical HR processes, including Workforce Management, Benefits
Administration, Payroll, Compensation Management, Recruitment and Staffing and Learning & Development.
How can we retain
and reward high
performers?
How do we attract
& retain right
Talent?
How do we enhance
HR Service delivery?
How do we increase
efficiency of HR?
How can we manage HR
operations at lesser costs?
How do we manage &
reduce diverse applications
landscape?
How can we use mobility
to increase productivity
and high service
levels?
How do we achieve
actionable insights
on workforce?
Demanding Priorities Need Answers
?
Appln. Support & Maint.
On-Prem, Cloud & Hybrid
Hosting &
Infra Mgmt
HR-ITHelpDesk
24*7multi-lingual
HR-IT
Consulting
Product
Implementations
Cloud HCM
Mobile HCM &
HR Analytics
Potential Cost Savings 40%
OPER
A
TIONS
TRANSFO
R
M
ATION
TECHNOLOGIES
Custom App
Platforms
RECRUITING LEARNING &
DEVELOPMENT
CORE HR+
& BENEFITS
WORKFORCE
MANAGEMENT
PERFORMANCE
MANAGEMENT
PAYROLL
PEOPLESOFT FUSION APPLICATIONS
$
© Hexaware Technologies. All rights reserved. www.hexaware.com
Outcome Driven Maturity
Hexaware’s HRIT Takeout offerings are well aligned to bring you the latest trends and thinking behind the way core processes are
changing and empower you with maximum operational efficiency to stay ahead of the business curve.
Success Story
Performance Category Past Now Benefits
HR FTE / Employee Ratio
HR Staff (for about 61,000 employees)
HR cost / employee (annual average)
HR Systems
% HR time on administrative work
(over 2-3 years duration)
1:62
985
$3000+
153+
78%
1:100+
600
$1800
Approx 20
40%
$16MILLION,
WORLD'S LEADING
FORTUNE 50 INSURANCE
GIANT REDUCES
$60MILLION
of HR operational costs with HR-IT Managed
services and delivered a savings of
over a period of 5 YEARS
HR Service Delivery
Increased by 61%
Reduction in HR FTE
Costs by 39%
Reduction in per employee
costs by 40%
Retired 87% of legacy
systems
Reduced 38% of HR time
for non-core activities
SERVICE STRATEGY
& DESIGN
MONTH 1 MONTH 3-4 MONTH 6-8
TIME
YEARS 3-4
SERVICE
TRANSITION
SERVICE OPERATIONS
STEADY STATE
SERVICE
IMPROVEMENTS
Hexa Portfolio
Assessment Kit
Hexa Transition
Toolkit
SLA & Metrics
Driven Operations
Hexa Cost
Takeout Model
Hexa CVA Program
Business
Innovations
Business
Outcomes
Operational
Efficiencies
IT & Business Alignment
Ideas and opportunities outside the
traditional application scope
Establish a tangible link between
improvements in business outcomes
and improvements the underlying
system
Focus on the business of IT. creating
better, smarter & faster operation
Hexaware’s Edge for HR-IT TakeOut
• HR Thought Leadership - Managed & supported 150 + HR applications for multiple clients over 15 years
• Collaborative Approach - Closely align with you for delivering excellence
• KPI Driven Outcomes - Measurable Outcomes for targeted KPI’s
• Faster time to Market - Experience the difference with IP driven approach
• Global Delivery Capabilities - “Follow the Sun” Approach (Onsite/ Near-shore/Offshore) for Cost Efficiency
• Cost Reduction - Proven results on HRIT support cost reduction by 30% - 40%
• 24*7 Managed Care (Level 1 to Level 3 Support)- Experience Responsive & Proactive Support
• 360 Degree Service Predictability - Project dashboards for service transparency
• Customer Experience - Trusted Transformation Partner for Global Fortune Market Leaders
© Hexaware Technologies. All rights reserved. www.hexaware.com
Safe Harbor
Certain statements on this brochure concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could
cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to,
risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost
advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client
concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in
telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the
companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring
companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.
corporatemarketing@hexaware.com
For all Hexaware office locations, visit: http://www.hexaware.com/worldwide.htm
NA Headquarters
1095 Cranbury South River Road
Suite 10, Jamesburg, NJ 08831
Tel: 609-409-6950
Fax: 609-409-6910
India Headquarters
152, Sector – 3
Millennium Business Park
‘A’ Block, TTC Industrial Area
Mahape, Navi Mumbai – 400 710
Tel: +91-22-67919595
Fax: +91-22-67919500
EU Headquarters
Level 19, 40 Bank Street,
Canary Wharf,
London - E14 5NR
Tel: +44-020-77154100
Fax: +44-020-77154101
APAC Headquarters
180 Cecil Street,
#11-02, Bangkok Bank Building,
Singapore 069546
Tel: +65-63253020
Fax: +65-62212728
100+
HR Application
Experience
550+
Successful HCM
Engagements
60+
Countries HCM
Service delivery
experience
30+
Global HR
Transformation
projects
850+
HCM Consultants
30+
Successful Cloud
HCM Engagements

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Enterprise HCM Services, HR Transformation - Case Study by Hexaware Technologies

  • 2. © Hexaware Technologies. All rights reserved. www.hexaware.com In today’s competitive world, HR executives play a critical role for enabling organizational growth. Managing talent while keeping costs down has always been a massive balancing act. Business leaders are highly oriented towards HR business outcomes such as Workforce planning & Engagement, Talent Management, Networking, Social engagement etc, within and outside the organization in managing a multi-generational workforce, the baby boomers, the millennials and Generation next. HR-IT is not only about technology or applications to run your HR processes. It is about providing a unified experience of HR services to all your stakeholders, be it Employees, Managers or Leaders. “A study of IT Metrics suggests that close to 32% of the time of HR staff, HR-IT managers and Leaders are spent on co-ordinating, Training, planning and executing product upgrades, and general administration of their HR applications. A time that could be well redeployed on visioning and planning strategic initiatives such as improving internal processes and enhanced employee engagement” Hexaware’s HR-IT Take Out - A holistic solution to HR-IT HR-IT Take Out, Hexaware’s solution, approaches HR-IT as a product agnostic process enabler and not as a technology landscape. This paradigm helps organizations to have Hexaware as one single HR-IT partner for managing and supporting every facet of their HR-IT needs.. This holistic view allows customers to have the benefit of economies of scale as well as a trusted partner for redefining HR Transformation. At Hexaware, we embrace leadership priorities with our end-to-end HR IT takeout offerings. We closely collaborate with you, right from reviewing the current HR operational model in place, to recommending & deploying the future state with clearly defined business values based on the strategic priorities of the organization HR-IT Takeout offering aims at streamlining and optimizing your critical HR processes, including Workforce Management, Benefits Administration, Payroll, Compensation Management, Recruitment and Staffing and Learning & Development. How can we retain and reward high performers? How do we attract & retain right Talent? How do we enhance HR Service delivery? How do we increase efficiency of HR? How can we manage HR operations at lesser costs? How do we manage & reduce diverse applications landscape? How can we use mobility to increase productivity and high service levels? How do we achieve actionable insights on workforce? Demanding Priorities Need Answers ? Appln. Support & Maint. On-Prem, Cloud & Hybrid Hosting & Infra Mgmt HR-ITHelpDesk 24*7multi-lingual HR-IT Consulting Product Implementations Cloud HCM Mobile HCM & HR Analytics Potential Cost Savings 40% OPER A TIONS TRANSFO R M ATION TECHNOLOGIES Custom App Platforms RECRUITING LEARNING & DEVELOPMENT CORE HR+ & BENEFITS WORKFORCE MANAGEMENT PERFORMANCE MANAGEMENT PAYROLL PEOPLESOFT FUSION APPLICATIONS $
  • 3. © Hexaware Technologies. All rights reserved. www.hexaware.com Outcome Driven Maturity Hexaware’s HRIT Takeout offerings are well aligned to bring you the latest trends and thinking behind the way core processes are changing and empower you with maximum operational efficiency to stay ahead of the business curve. Success Story Performance Category Past Now Benefits HR FTE / Employee Ratio HR Staff (for about 61,000 employees) HR cost / employee (annual average) HR Systems % HR time on administrative work (over 2-3 years duration) 1:62 985 $3000+ 153+ 78% 1:100+ 600 $1800 Approx 20 40% $16MILLION, WORLD'S LEADING FORTUNE 50 INSURANCE GIANT REDUCES $60MILLION of HR operational costs with HR-IT Managed services and delivered a savings of over a period of 5 YEARS HR Service Delivery Increased by 61% Reduction in HR FTE Costs by 39% Reduction in per employee costs by 40% Retired 87% of legacy systems Reduced 38% of HR time for non-core activities SERVICE STRATEGY & DESIGN MONTH 1 MONTH 3-4 MONTH 6-8 TIME YEARS 3-4 SERVICE TRANSITION SERVICE OPERATIONS STEADY STATE SERVICE IMPROVEMENTS Hexa Portfolio Assessment Kit Hexa Transition Toolkit SLA & Metrics Driven Operations Hexa Cost Takeout Model Hexa CVA Program Business Innovations Business Outcomes Operational Efficiencies IT & Business Alignment Ideas and opportunities outside the traditional application scope Establish a tangible link between improvements in business outcomes and improvements the underlying system Focus on the business of IT. creating better, smarter & faster operation
  • 4. Hexaware’s Edge for HR-IT TakeOut • HR Thought Leadership - Managed & supported 150 + HR applications for multiple clients over 15 years • Collaborative Approach - Closely align with you for delivering excellence • KPI Driven Outcomes - Measurable Outcomes for targeted KPI’s • Faster time to Market - Experience the difference with IP driven approach • Global Delivery Capabilities - “Follow the Sun” Approach (Onsite/ Near-shore/Offshore) for Cost Efficiency • Cost Reduction - Proven results on HRIT support cost reduction by 30% - 40% • 24*7 Managed Care (Level 1 to Level 3 Support)- Experience Responsive & Proactive Support • 360 Degree Service Predictability - Project dashboards for service transparency • Customer Experience - Trusted Transformation Partner for Global Fortune Market Leaders © Hexaware Technologies. All rights reserved. www.hexaware.com Safe Harbor Certain statements on this brochure concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. corporatemarketing@hexaware.com For all Hexaware office locations, visit: http://www.hexaware.com/worldwide.htm NA Headquarters 1095 Cranbury South River Road Suite 10, Jamesburg, NJ 08831 Tel: 609-409-6950 Fax: 609-409-6910 India Headquarters 152, Sector – 3 Millennium Business Park ‘A’ Block, TTC Industrial Area Mahape, Navi Mumbai – 400 710 Tel: +91-22-67919595 Fax: +91-22-67919500 EU Headquarters Level 19, 40 Bank Street, Canary Wharf, London - E14 5NR Tel: +44-020-77154100 Fax: +44-020-77154101 APAC Headquarters 180 Cecil Street, #11-02, Bangkok Bank Building, Singapore 069546 Tel: +65-63253020 Fax: +65-62212728 100+ HR Application Experience 550+ Successful HCM Engagements 60+ Countries HCM Service delivery experience 30+ Global HR Transformation projects 850+ HCM Consultants 30+ Successful Cloud HCM Engagements