The Flexibility of Open Source - Plone in the Public Sector

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A talk given by Matt Hamilton, Technical Director of Netsight. …

A talk given by Matt Hamilton, Technical Director of Netsight.

This talk was part of the British Computer Society (BCS) event "Public Funds in the UK: Open Source for Document and Content Management" held in London on 7th January 2010.

http://ossg.bcs.org/category/ossg/ossg-events/

The talk is a case study of two specific public sector clients of the Open Source WCM, Plone: Warwickshire Police, and a large educational portal.

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  • 1. The Flexibility of Open Source Matt Hamilton Plone in the Public Sector Matt Hamilton Technical Director, Netsight Friday, 15 January 2010
  • 2. Who are Netsight? - Independent Web Development Firm - Founded 1999 - Specialise in Open Source Web Content Management - Specifically, Plone Matt Hamilton BCS OSSG - Public Funds in the UK 2 Friday, 15 January 2010
  • 3. Introduction - Open Source allows you the flexibility to start small and invest money as you go along, developing iteratively. Matt Hamilton BCS OSSG - Public Funds in the UK 3 Friday, 15 January 2010
  • 4. Examples - Warwickshire Police Force - Large Teaching Portal Matt Hamilton BCS OSSG - Public Funds in the UK 4 Friday, 15 January 2010
  • 5. What is Plone? Plone is among the top 2% of all open source projects worldwide, with 200 core developers and more than 300 solution providers in 57 countries. The project has been actively developed since 2001, is available in more than 40 languages, and has the best security track record of any major CMS. It is owned by the Plone Foundation, a 501(c)(3) not-for-profit organisation, and is available for all major operating systems Plone Conference 2009, Budapest Matt Hamilton BCS OSSG - Public Funds in the UK 5 Friday, 15 January 2010
  • 6. Matt Hamilton Friday, 15 January 2010
  • 7. Warwickshire Police Force Matt Hamilton BCS OSSG - Public Funds in the UK 7 Friday, 15 January 2010
  • 8. Warwickshire Police Costs March 03 - Dec 09 >A1%?%%% Police Authority Site Re-Design >A%%?%%% Domestic Abuse Site theZone Kids Site >@1%?%%% Crime Stats Site >@%%?%%% Plone 3 Upgrade Safer Neighbourhoods Site >1%?%%% News Media Portal Public Site Launch >% '()$%& -.#$%/ '"0$%1 -(3$%1 4+.$%1 '"0$%7 !"#$%7 '()$%7 4+.$%7 89:$%7 -.#$%; 4+.$%; *+,$%; !"#$%< 89:$%< !"2$%= '()$%= 5,6$%= !"#$%& *+,$%& '"0$%1 !"2$%1 4+.$%1 5,6$%1 '"0$%7 '()$%7 -(3$%7 5,6$%7 89:$%7 '(0$%; 5,6$%; '"0$%< !"2$%< -.#$%= !"2$%= '()$%= *+:+)9.B+06 C96") Matt Hamilton BCS OSSG - Public Funds in the UK 8 Friday, 15 January 2010
  • 9. Warwickshire Police Matt Hamilton BCS OSSG - Public Funds in the UK 9 Friday, 15 January 2010
  • 10. Warwickshire Police Matt Hamilton BCS OSSG - Public Funds in the UK 10 Friday, 15 January 2010
  • 11. Warwickshire Police Costs March 03 - Dec 09 >A1%?%%% Police Authority Site Re-Design >A%%?%%% Domestic Abuse Site theZone Kids Site >@1%?%%% Crime Stats Site >@%%?%%% Plone 3 Upgrade Safer Neighbourhoods Site >1%?%%% News Media Portal Public Site Launch >% '()$%& -.#$%/ '"0$%1 -(3$%1 4+.$%1 '"0$%7 !"#$%7 '()$%7 4+.$%7 89:$%7 -.#$%; 4+.$%; *+,$%; !"#$%< 89:$%< !"2$%= '()$%= 5,6$%= !"#$%& *+,$%& '"0$%1 !"2$%1 4+.$%1 5,6$%1 '"0$%7 '()$%7 -(3$%7 5,6$%7 89:$%7 '(0$%; 5,6$%; '"0$%< !"2$%< -.#$%= !"2$%= '()$%= *+:+)9.B+06 C96") Matt Hamilton BCS OSSG - Public Funds in the UK 11 Friday, 15 January 2010
  • 12. Warwickshire Police Matt Hamilton BCS OSSG - Public Funds in the UK 12 Friday, 15 January 2010
  • 13. Warwickshire Police Matt Hamilton BCS OSSG - Public Funds in the UK 13 Friday, 15 January 2010
  • 14. Warwickshire Police Costs March 03 - Dec 09 >A1%?%%% Police Authority Site Re-Design >A%%?%%% Domestic Abuse Site theZone Kids Site >@1%?%%% Crime Stats Site >@%%?%%% Plone 3 Upgrade Safer Neighbourhoods Site >1%?%%% News Media Portal Public Site Launch >% '()$%& -.#$%/ '"0$%1 -(3$%1 4+.$%1 '"0$%7 !"#$%7 '()$%7 4+.$%7 89:$%7 -.#$%; 4+.$%; *+,$%; !"#$%< 89:$%< !"2$%= '()$%= 5,6$%= !"#$%& *+,$%& '"0$%1 !"2$%1 4+.$%1 5,6$%1 '"0$%7 '()$%7 -(3$%7 5,6$%7 89:$%7 '(0$%; 5,6$%; '"0$%< !"2$%< -.#$%= !"2$%= '()$%= *+:+)9.B+06 C96") Matt Hamilton BCS OSSG - Public Funds in the UK 14 Friday, 15 January 2010
  • 15. Large Teaching Portal Matt Hamilton can’t name them, sorry :( Friday, 15 January 2010
  • 16. Teaching Portal - Portal for teachers in the UK - Funded by the Department for Children, Schools and Families Matt Hamilton BCS OSSG - Public Funds in the UK 16 Friday, 15 January 2010
  • 17. Teaching Portal There are nine regional Centres in England and one National Centre to serve the UK. Each of the Centres has a main base and a number of satellite Centres and online resources which can be accessed by teachers from across the country. Matt Hamilton BCS OSSG - Public Funds in the UK 17 Friday, 15 January 2010
  • 18. Teaching Portal Matt Hamilton BCS OSSG - Public Funds in the UK 18 Friday, 15 January 2010
  • 19. Teaching Portal - Look-and-feel ➡ Not very compelling - Usability ➡ Challenging in places - A poor content management system ➡ Can't really edit general content, so use a separate FTP server and Dreamweaver - Vendor lock-in ➡ Even small changes, very expensive Matt Hamilton BCS OSSG - Public Funds in the UK 19 Friday, 15 January 2010
  • 20. Teaching Portal Portal 1.0 - Monolithic, tightly coupled, poor separation of skin Matt Hamilton BCS OSSG - Public Funds in the UK 20 Friday, 15 January 2010
  • 21. Teaching Portal Portal 2.0 - Extensible, loosely coupled, good separation of skin Matt Hamilton BCS OSSG - Public Funds in the UK 21 Friday, 15 January 2010
  • 22. Teaching Portal Matt Hamilton BCS OSSG - Public Funds in the UK 22 Friday, 15 January 2010
  • 23. Teaching Portal - WSGI allows you to write small modules chained together in a 'pipeline' - Many small filters combined together as you need - Lots of existing components out there - Very easy to write new ones Matt Hamilton BCS OSSG - Public Funds in the UK 23 Friday, 15 January 2010
  • 24. Teaching Portal Old URL: http://www.theclient.org.uk/WebPortal.aspx? page=1&module=DB920A53-01EA-4886-8878- F2CDF5FA8CFD&mode=101&IsNonNewsDB920A53_0 1EA_4886_8878_F2CDF5FA8CFD=True&newsIdDB92 0A53_01EA_4886_8878_F2CDF5FA8CFD=11208#10 205 characters! New URL: http://www.theclient.org.uk/news/11208#10 41 characters! Matt Hamilton BCS OSSG - Public Funds in the UK 24 Friday, 15 January 2010
  • 25. Teaching Portal Matt Hamilton BCS OSSG - Public Funds in the UK 25 Friday, 15 January 2010
  • 26. Teaching Portal Matt Hamilton BCS OSSG - Public Funds in the UK 26 Friday, 15 January 2010
  • 27. Getting the best from Open Source - Assess your requirements, look at selection process. Is it friendly to Open Source software? - Try not to “buy a system”. Look to “solve a problem”. - Prototype! (No licence fees, so you can trial prototypes with many users and gather feedback) - Seek out the help of expert companies – talk to them - Iterative Development Matt Hamilton BCS OSSG - Public Funds in the UK 27 Friday, 15 January 2010
  • 28. Thank you. Questions? Matt Hamilton matth@netsight.co.uk @hammertoe @netsight http://slideshare.net/hammertoe Matt Hamilton BCS OSSG - Public Funds in the UK 28 Friday, 15 January 2010