The growth of information technology in Asia has been unprecedented. In the Philippines specifically, information technology outsourcing is a specific niche that continues to grow and contributes to the local economy.
2. The growth of information technology in Asia has been unprecedented. In the
Philippines specifically, information technology outsourcing is a specific niche that
continues to grow and contributes to the local economy. In software outsourcing alone,
employment numbers have risen over 10% and order values have generated almost
one billion dollars in revenue, largely credited to rising international demand and
improved efficiency in terms of operations and production for business process
outsourcing.
Notably, the shift from service delivery towards specialized product development has
contributed to the growth the industry. Numerous companies have tapped into this
obvious trend, thus establishing a significant production target following a four-year
timeline.
With this, international companies are more confident about investing in the Philippines’
potential for business process outsourcing. While most businesses opt to scale down
their outsourcing requirements in countries like India, the Philippine business process
outsourcing sector in the country highlights a very promising outlook. Anchored on
several important elements, the Philippine BPO sector boasts a workforce of nearly half
a million English proficient employees, placing the country nearly at par with outsourcing
behemoth, India.
The evolution of the industry however, has prompted an industry originally focused on
customer service to expand towards outsourced engineering, animation and information
technology. Its growth gives the country a more positive outlook in terms of local
economic growth and employment.
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