Teleku eComm Slides

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GetVocal

Teleku launched at eCommConf using this slide deck.

Technology

@ChrisMatthieu - http://teleku.com
Founder & CEO - GetVocal, inc.

Telecom = Complex Protocols/Jargon +
Expensive Software Requiring Certiﬁed Skills

• Simple Pay-As-You-Scale Pricing
• Empowers Web Developers to Build
Scalable Phone (Voice & SMS) Apps:
• FindMe & Directory Services
• Sales Automation & Order Status
• Emergency Notiﬁcation & Reminders
• SMS Alerts and Dialogs

Ninja
Ninja • Open source telephony stack
running on Amazon EC2
• Asterisk
• OpenVXI & VoiceGlue
• Flite TTS
• Supports SIP, TTS,Voice, & SMS
• Google Voice (Voice & SMS)

+ SIP Gateways
194@sip.teleku.com
313-GET-VOCAL x194
http://teleku.com/sip/194

Samurai Warrior
Samurai Warrior • Speech Recognition - ASR
• Rich and Multi-lingual TTS
• Skype & iNum Support
• Multi-channel Support
• Phone Numbers
• Extreme Scalability

• 7 simple commands
• Touch-Tone (DTMF) & Speech Rec. (ASR)
• Inbound/Outbound Dial capabilities
• SMS support
• Syntax is based on order of operation
(no looping or nesting)
• Simple for Web developers
• HTTP Form Posts with XML/JSON

<?xml version="1.0" encoding="UTF-8"?>
<phoneml>

  <play>http://acme.com/jingle.mp3</play>

  <speak>Thanks for calling Acme Labs. Press 1
or say sales to be transferred to Sales or
press 2 or say support ...</speak>
  <input options="1,2,sales,support">
http://acme.com/transfer
</input>
  <speak>Transferring to Operator</speak>
  <transfer>602-555-1234</transfer>
</phoneml>

{"phoneml":[{"play":{"$":"http://acme.com/
jingle.mp3"}},
{"speak":{"$":"Thanks for calling Acme Labs.
Press 1 or say sales..."}},
{"input":{"$":"http://acme.com/
transfer","options":"1,2,sales,support"}},
{"speak":{"$":"Transferring to Operator"}},
{"transfer":{"$":"602-555-1234"}}]}

• Teleku also supports Twilio ML & VoiceXML
• Teleku interfaces with carriers & enterprises
via their existing VoiceXML platforms.
• PhoneML & Twilio’s ML scripts are translated
dynamically to VoiceXML
• VoiceXML scripts pass-through to carrier

• Enterprises have security & privacy concerns
with cloud computing.
• Teleku allows enterprises to get started
without exposing corporate web servers,
databases, or voice network.
• Voice trafﬁc can be moved to the cloud at
any time. Call volumes scale automagically.
• Reduce costs: infrastructure, development, ...

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Teleku eComm Slides

1. @ChrisMatthieu - http://teleku.com Founder & CEO - GetVocal, inc.

2. @ChrisMatthieu - http://teleku.com Founder & CEO - GetVocal, inc.

4. Telecom = Complex Protocols/Jargon + Expensive Software Requiring Certiﬁed Skills

6. RESTful Phone Web Service API

8. • Simple Pay-As-You-Scale Pricing • Empowers Web Developers to Build Scalable Phone (Voice & SMS) Apps: • FindMe & Directory Services • Sales Automation & Order Status • Emergency Notiﬁcation & Reminders • SMS Alerts and Dialogs

9. Ninja Ninja • Open source telephony stack running on Amazon EC2 • Asterisk • OpenVXI & VoiceGlue • Flite TTS • Supports SIP, TTS,Voice, & SMS • Google Voice (Voice & SMS)

10. + SIP Gateways 194@sip.teleku.com 313-GET-VOCAL x194 http://teleku.com/sip/194

11. Samurai Warrior Samurai Warrior • Speech Recognition - ASR • Rich and Multi-lingual TTS • Skype & iNum Support • Multi-channel Support • Phone Numbers • Extreme Scalability

12.

13. PhoneML http://Teleku.com/PhoneML

14.

15. • 7 simple commands • Touch-Tone (DTMF) & Speech Rec. (ASR) • Inbound/Outbound Dial capabilities • SMS support • Syntax is based on order of operation (no looping or nesting) • Simple for Web developers • HTTP Form Posts with XML/JSON

16. <?xml version="1.0" encoding="UTF-8"?> <phoneml> <play>http://acme.com/jingle.mp3</play> <speak>Thanks for calling Acme Labs. Press 1 or say sales to be transferred to Sales or press 2 or say support ...</speak> <input options="1,2,sales,support"> http://acme.com/transfer </input> <speak>Transferring to Operator</speak> <transfer>602-555-1234</transfer> </phoneml>

17. {"phoneml":[{"play":{"$":"http://acme.com/ jingle.mp3"}}, {"speak":{"$":"Thanks for calling Acme Labs. Press 1 or say sales..."}}, {"input":{"$":"http://acme.com/ transfer","options":"1,2,sales,support"}}, {"speak":{"$":"Transferring to Operator"}}, {"transfer":{"$":"602-555-1234"}}]}

18.

19. • Teleku also supports Twilio ML & VoiceXML • Teleku interfaces with carriers & enterprises via their existing VoiceXML platforms. • PhoneML & Twilio’s ML scripts are translated dynamically to VoiceXML • VoiceXML scripts pass-through to carrier

20.

21.

22.

23. • Enterprises have security & privacy concerns with cloud computing. • Teleku allows enterprises to get started without exposing corporate web servers, databases, or voice network. • Voice trafﬁc can be moved to the cloud at any time. Call volumes scale automagically. • Reduce costs: infrastructure, development, ...

24.

25. Pwn the Phone! @Teleku

Teleku eComm Slides

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