A short talk by Yvonne Bennett, a patient at Amir Hannan's practice in Derbyshire detailing their experience of allowing patient access to health records.
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Patient Empowerment: access to your record
1. Even Patients Can Do IT…
09 July 2012
Yvonne M Bennett
Patient & PPG Secretary
of
Haughton Thornley Medical Centre
Cartoon taken from www.mediclicks.net
2. … now is that I.T. or „it‟
The answer is both
We use I.T. as a tool to do „it‟
The „it‟ – is to manage our own & family health
Self care doesn‟t mean NO care
If we suffer from asthma, drug addiction, cancer
etc
We can be educated in managing the condition by
our healthcare professional
There are 8760 hours in a year and we need to
look after ourselves and family for 8756 of those
3. Patient Perspective
Being an active partner in the doctor/patient
relationship
A relationship based on trust
Having choices
Help the clinician to help me by having all
information available to hand NOW
Being a Happy Patient!
To do all this we need access to our medical
records
6. What can we do with access?
We can order repeat We can check results
prescriptions We can check x-ray
We can check previous reports
medications We can read letters
We can make We can print anything
appointments we think may be of use
We can also cancel e.g. medication
appointments list, blood results
17. Photographs
A photo showing an operation scar with a possible
infection
A photo showing a leg ulcer
This can be monitored to see how the scar is
progressing
18. The Advantages
Doctor/Patient relationship.
Take an active role in your
own healthcare together
with the doctor
On Holiday
Seeing a Consultant in a
hospital outside the area
Receiving care in the
community
Family members living in
another part of the world
Emergency
Time – repeat
prescriptions, appointments,
results, letters,
19. Disadvantages
Forgotten History
Bad News
Abnormal Results
X-rays
3rd Party Information
Might not agree or like with
what‟s been written about
you
Might be feeling worse than
before
20. Problems being solved
Children
parent access until 10years and then discussions between child, parent
& GP
Nursing Homes
Dr Amir Hannan from Haughton Thornley Medical Centres Dr Benjamin
Brown, Sarah Thew, Professor Iain Buchan from this University
Established a Local Care Records Board
To deal with any complaints
“Grey areas”
3rd party data
Foreign-speaking patients
Learning difficulties / memory problems
Coercion in the home / domestic violence
21. The Accident - 2011
Ambulance & A & E visit
Pre-op assessment & operation
8 Visits to Fracture Clinic
8 Letters
8 appointments at GPs
8+++ telephone calls
Patient = 11hrs for apptts/40 mins telephone
Doctor = 8 apt @ £25 = £200 NHS saving
Other Patients benefit from 8 extra appointment
22. Self care – not NO care!
If you are living with a health condition, or
just want to learn how to look after yourself
better, visit www.htmc.co.uk and look at the
self care section. Remember the website is
23. Thank you for listening
yvonneb288@googlemail.com
http://www.htmc.co.uk