The 2012 Travel Management Compensation and Benefits Survey from the GBTA Foundation is an annual report based on the responses of 529 corporate travel and meetings managers working the United States and Canada. The report is designed to allow individual travel managers to compare their compensation levels and benefits with those of their peers. The full report is available for purchase for non-members and at no cost for GBTA members. To learn more about the Global Business Travel Association please visit www.gbta.org.

1. 1© 2012 GBTA Foundation. All rights reserved. 1
2012 Travel Management
Compensation & Benefits Survey
United States
GBTA Foundation
123 N. Pitt Street
Alexandria, VA 22314
CONFIDENTIALITY ASSURANCE
The Compensation and Benefits Survey is based on a strictly confidential survey conducted of
Travel Buyers.
© 2012 GBTA Foundation. All rights reserved.
CONFIDENTIAL

2. 26© 2012 GBTA Foundation. All rights reserved.
Employees in Travel Department /
Employees Supervised
Q18. How many employees work in your travel department, not
including outsourced workers? n=325
Q19. How many employees work in your travel department,
including outsourced workers? n=315
Q20. How many company employees do you personally
supervise? n=333
Q21. How many outsourced employees do you personally
supervise? n=323
Source: As reported by GBTA Foundation’s 2012 Travel Management Compensation & Benefits Study
• A median of 2 employees
work in a respondent’s
travel department, not
including outsourced
workers. Including
outsourced workers, there
are a median of 4
employees.
• A median of 0 company
and 0 outsourced
employees are supervised.
Employees in Travel
Department / Employees
Supervised 2012
Number of employees who work in
your travel department, not
including outsourced workers
Average 6
Median 2
Number of employees who work in
your travel department, including
outsourced workers
Average 10
Median 4
Number of company employees
you personally supervise
Average 3
Median 0
Number of outsourced employees
you personally supervise
Average 2
Median 0

3. 37© 2012 GBTA Foundation. All rights reserved.
Insurance - Joint Contribution
Q26. Please identify the types of insurance provided by your employer,
according to the following categories:
Paid Fully by Employer
Paid Fully by Employee
Joint Contribution
Insurance Not Provided
n=221-288
Source: As reported by GBTA Foundation’s 2012 Travel Management Compensation & Benefits Study
• Respondents are most likely to
say Dental (81%), Preferred
Provider Organization (PPO)
(77%), and Vision (73%)
insurances are paid for by a joint
contribution.
• Coordinators are more likely than
directors to indicate Term Life
(55% vs. 27%, respectively),
Short-Term Disability (50% vs.
25%), and Accidental Death /
Travel (38% vs. 15%) are funded
by a joint contribution.
Percent Saying Type of Insurance is
Paid by a Joint Contribution
(Among Respondents Answering
Question on Each Particular Insurance) 2012
Dental 81%
Preferred Provider Organization (PPO) 77%
Vision 73%
Medical – Traditional Indemnity Plan (80 /
20) 67%
High Deductible Health Plan / HSA 66%
Health Maintenance Organization (HMO) 63%
Long-Term Disability 50%
Long-Term Care Insurance 44%
Term Life 44%
Short-Term Disability 41%
Point of Service (POS) 34%
Accidental Death / Travel 29%
Professional Liability 17%