This document outlines the quality management program of a hospital. It discusses components of the program such as management philosophy, structure, education and monitoring. It lists objectives like implementing support structures and identifying performance measures. Priority criteria for quality improvement initiatives include consistency with organizational goals and impact on safety, outcomes and costs. The document emphasizes that quality is a continuous process rather than an end goal.

1. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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2. 1-Quality Improvement
Reports.
2-Components of the QM
Program.
3- Objectives.
4-Priority Setting Criteria
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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3. 1.
2.
3.
Department Indicators
Clinical Review
Occurrence Variance Reports
4. Medication errors
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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4. Part 1- 1
.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman ١٤٣٤/٠٨/٢٨

5. Part 1 - 2
.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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6. Part 1 - 3
Contents Safety and Security
Delivered To Safety Committee
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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7. Part 1 - 4
Contents Medication Errors
Delivered To P & T
committee
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
١٤٣٤/٠٨/٢٨

8. Components of the QM Program.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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9. 1. A Management
Philosophy
2. A delineation of the
expectations of
management
3. A structure to
management Quality
Improvement.
4. A strong commitment to
education and training
5. A high level of
monitoring the
performance
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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10. OBJECTIVES
There are Seven
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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11. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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12. 2. Implement the
necessary structures to
support the QM
program: Committee,
representatives for
Quality in the
departments.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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13. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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14. 4. Identify and utilize
process-specific and
performance-specific
measures/indicators.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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15. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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16. 6. Ensure that
environmental
conditions are safe for
all patients, visitors
and staff.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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17. .
2013 ‫السبت 60 يوليو‬
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18. Priority Setting
Criteria
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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19. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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20. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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21. .
2013 ‫السبت 60 يوليو‬
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22. o Appropriateness of a
specific test,
procedure to service to
meet the patient’s needs
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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23. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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24. o Timeliness with
which a needed test,
procedure, treatment
or service is provided
to the patient.
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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25. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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26. o Continuity of the
services provided to
the patient with respect
to other services,
practitioners, providers
and overtime
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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27. o Efficiency with which
services are provided
2013 ‫السبت 60 يوليو‬
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28. o hospital-wide program that
assures the facility designs
processes
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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29. 1- Consistency with the
organization’s mission,
vision, values, goals and
objectives, and plans
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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30. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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31. .
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
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32. Health Care quality is not
a destination, but a going
on process
@
2013 ‫السبت 60 يوليو‬
Prepared By Dr Gamal Soliman
١٤٣٤/٠٨/٢٨