Work Senior Manager, Business Improvement Services
Industry Finance / Banking / Insurance
About At strategic level; identify, plan, implement the changes required to achieve greater maturity against Shared Services Maturity Framework and align APAC Shared Services Centre to Target Operating Model. Work closely with group functions to realign structural changes required to support APAC business model and operations.
Operational level; project managed deployment of change initiatives to ensure minimal disruptions and build towards a framework which supports Shared Services culture, centered on customer service and continuous striving for innovation and improvement. Other responsibilities include transition management and incident management
1) Jointly developed...