Join the conversation! Subscribe at http://www.youtube.com/expressitvideos Laurie Davis, Nora Osman and Alan Singer discuss service management, consolidation and how to deliver more, with less. This information was discussed at the Getting Lean with Service Management - perfecting with ITIL Round Table and Gourmet Dinner at the Culinary Loft in New York, New York, February 24, 2010. Learn more about ITIL within CA http://www.ca.com/us/itil.aspx Come expressIT! http://www.youtube.com/expressitvideos