2. WHAT IS A WEBSITE CALL
CONVERSION
ECOMMERCESTREAK
Website Call Conversions (WCC) allows advertisers to
accurately measure and attribute conversions from
calls generated by visitors clicking on their web ads
and then dialing a phone number displayed on their
website
3. SUP WITH EXISTING CALL
CONVERSION TRACKING?
ECOMMERCESTREAK
Existing Call Conversions only
allows advertisers
track calls from their ad -
creatives.
Whereas, Website Call
Conversions extends this by
attributing calls from your
website to your AdWords
campaigns plus
Keyword level feature that
dynamically generates a unique,
trackable forwarding number
to replace your number on your
website, if user has clicked on
your ad in the last 30 days
4. HOW TO SETUP WEBSITE
CONVERSION TRACKING
ECOMMERCESTREAK
1. Ensure Call Extensions are Enabled
2. Create new Conversion and get generated
code snippet.
3. Add code snippet within the <head> tag of all
pages that display your phone number.
4. Create Phone Number Snippet (Two
Scenarios), and add phone number snippet to
all pages where you wish to display phone
number.
5. Verification.
5. ENABLING CALL EXTENSIONS
(1/3)
ECOMMERCESTREAK
1. Sign in to your Adwords Account.
2. Goto the ad extensions tab and choose call extensions from the
view menu.
3. If you don’t have an existing call extension create a new extension
and associate it to your existing campaign(s) as illustrated below. If
you already have a call extension Select the phone number of the
extension associated with your campaign or ad group and click edit,
use same settings shown in step 4 of the below illustration.
8. CREATE NEW CONVERSION
(1/3)
ECOMMERCESTREAK
1. From tools menu, select Conversions.
2. Click to create a new conversion
3. Enter a conversion name and select “Calls to a Google forwarding
number on your website” as the Source.
9. CREATE NEW CONVERSION
(2/3)
ECOMMERCESTREAK
4. Configure The Settings.
Conversion Value: value of a call with a minimum specified duration.
Conversion Category: Categorization of conversion for reporting.
Conversion Window: Lookback window.
Count: Count unique or all conversions (e.g. redials).
Call Length: Minimum call duration to count as conversion.
5. Click Save to save configuration .
11. ADD GENERAL CODE SNIPPET
TO WEBSITE
ECOMMERCESTREAK
Place general code snippet either in the header or beginning of your
webpage body. Make sure to place this code on all pages you want the
forwarding number to show.
12. CREATE PHONE NUMBER
SNIPPET
ECOMMERCESTREAK
This snippet differs depending on whether or not your website’s
phone number uses a class name to display a phone number.
Scene 1: Phone number uses a class name. (Easy go!)
Scene 2: Phone number does not use a class name. (If you can add a
class name without messing it up, go ahead!)
Kinda a little technical, so gauge up your savviness.
13. CREATE PHONE NUMBER
SNIPPET (SCENE 1)
ECOMMERCESTREAK
Scene 1: Phone number uses a class name
<body onload = “_googWcmGet(‘header_phone_number’,’1-800-624-4488’)”>
<span class=“header_phone_number”>1-800-624-4488</span>
Example:
14. CREATE PHONE NUMBER
SNIPPET (SCENE 2) (1/2)
ECOMMERCESTREAK
Scene 1: Phone number does not use a class name
Concept: In this scenario, there’s no class name associated with the
phone number, making it impossible to call the class name directly in
the _googWcmGet function as we did in scene 1.
Therefore we have to manually configure this using a javascript
function, which in summary will basically be responsible for replacing
your phone number with your Google forwarding number.
15. CREATE PHONE NUMBER
SNIPPET (SCENE 2) (2/2)
ECOMMERCESTREAK
Carefully analyze
and understand
the javascript
function call
implementation.
<script type="text/javascript">
var callback = function(formatted_number,
unformatted_number ) {
// formatted_number: number to display, in same
formatting as number
// passed to _googWcmGet(). e.g ‘1-800-444-
5555’ in this case
// unformatted_number: number to display without any
formatting. e.g.
// ‘18004445555’
var phoneNumberDom =
document.getElementById("number");
phoneNumberDom phoneNumberDom.innerHTML = "“;
phoneNumberDom.appendChild(document.createTextNode
(formatted_number));
};
</script>
<body onload="_googWcmGet(callback, '1-800-123-4567')">
<span id="number">1-800-123-4567</span>
16. VERIFY YOUR
IMPLEMENTATION
ECOMMERCESTREAK
Well there’s only one way to verify that you’ve set this up correctly.
It can take up to an hour for your ads to be enabled for this conversion
action. If you'd like to make sure it's working, you can do a search that
brings up your ad, then click the ad to visit your website (you'll be
charged for the click). Your regular phone number should now be
replaced with a Google forwarding number. If you're doing repeated
tests, delete the "gwcm" cookie from your browser before clicking on an
ad again.