Bshs 322 week 4 discussion questions 1 and 2

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This work BSHS 322 Week 4, Discussion Questions 1 and 2
consists of:
Week 4 DISCUSSION QUESTION 1
Discuss situations in which it may be helpful to give clients
informational feedback? Identify ways of doing this and give
examples? Why is this helpful?
Week 4 DISCUSSION QUESTION 2
Discuss how different crisis's shape our therapeutic
relationship. Think of a crisis you had and see if the ideas
would be helpful. Did it change you?
Health Care - General Health Care
· Prior to the beginning the assignment, each student should
make a copy of the ‘Role Play Feedback Checklist Self
Assessment (Student) and 2-3 copies of the ‘Role Play
Feedback Checklist for Guest Reviewer’ which can be found
in the course rEsource materials. Review these checklists
prior to the start of the role-plays.
o Select the scenarios you will role-play from the following
list:
o You are a human service supervisor interviewing a
candidate for an entry-level position in your agency that
serves children and families. The interview should examine
the potential staff person’s background, interest, and skills

2. relevant to the position, as well as their long term
professional goals.
o You are the staff person’s immediate supervisor. Other
staffs have expressed concerns to you that this staff person is
‘burned out’, has been referring to clients in negative and
disparaging ways, and that his/her normally cheerful and
professional demeanor has changed.
o A long-time and valued staff member of your organization
has requested a meeting to discuss that he/she is considering
leaving the organization and retiring. You want to reinforce
to his/her value to the organization, help him/her consider
the issues and options while being supportive of the situation
and respectful of the final decision.
o Each team member should find two adult volunteers to
serve as the staff person and the observer/reviewer. Spend
some time reviewing the assignment with them and one of
the scenarios you have chosen for them to role-play with
you. Discuss some possible responses the staff person might
have based on their situation. Discuss how you will be playing
the human service supervisor/interviewer role and some of
the types of questions you will be asking and the responses
and the techniques you are hoping to practice.
o Fill out the Role-Play Feedback Checklist—Self-assessment
and have your volunteer observer/reviewer complete the
Guest Reviewer Checklist found on your Resource page.
o Ask your Guest Reviewer to be very specific, in behaviors,

3. and inform him or her that the feedback will not affect your
grade, and that honest feedback with specifics will help you
work on interviewing skills.
o Although this is a role-play, team members should try to
be original in their questions and responses. Have fun
practicing, but take it seriously so you can get as good a
feeling as you can for what it might be like to conduct an
interview, and what it is like to share personal information as
a participant. Please keep the role-play fictitious. Do NOT
share actual experiences, problems, or personal information.
· After each Learning Team member has had at chance to
complete their role-plays, post copies of their checklists into
the team forum. Then, have a discussion related to the
following questions:
o Where there any patterns of responses noted by
the human service supervisor on their self-assessments?
o Where there any patterns of responses noted by the guest-reviewers
on their assessments?
o What were some of the difficult parts of the role-plays for
the interviewer/human service supervisor?
o How did it feel to play the human service staff member
and what did the interviewer/human service supervisor do or
not do to help the interview process?
o From the observations you have made, what steps you will
take to improve your interviewing skills?

4. o What general or specific things did the Learning Team
learn during this exercise?
o Write up a summary the Learning Team discussion of the
questions above in a 1200-1500 word paper.
Submit this written paper along with all the Self- Assessment
and Guest Reviewer Checklists to the Assignment Section.
Please note no references are required for this paper.
When you are attending college, take advantage of all
opportunities to participate in activities. If you do a lot of
activities, you will be able to use them on your resume. The
key is to take on only what you can handle without sacrificing
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