In bound tourist reseller manual

1. In-bound tourists
1) Smart phone
2) Regular phone

2. Must subscribe to eSky
1. Avoid roaming charges
2. Avoid making costly IDD call from Singapore
3. Avoid receiving costly in-coming calls from home
country or International calls
4. Enjoy free IDD calls back home
5. Enjoy eSky lowest (1/10 or less than IDD) rate

3. Making oversea calls on IDD rates
Country M1 IDD 021 Singtel v019 Starhub 018 eSky Cheaper , X
Australia 0.35 0.31 0.08 0.023 3.5
Vietnam 1.35 1.15 0.85 0.055 15.5
China 0.60 0.23 0.20 0.018 11.1
UK 0.34 0.30 0.08 0.116 0.7
Germany 0.44 0.39 0.15 0.017 8.8
Hong Kong 0.34 0.26 0.13 0.008 16.3
India 0.98 0.84 0.74 0.014 52.9
Indonesia 0.46 0.43 0.40 0.033 12.1
Malaysia 0.15 0.16 0.13 0.034 3.8
Philippines 0.47 0.39 0.31 0.182 1.7
Taiwan 0.50 0.33 0.30 0.018 16.7
Thailand 0.46 0.41 0.30 0.016 18.8
USA 0.30 0.15 0.10 0.018 5.6
Starhub 018 is Cheapest among the 3 local telcos

4. Roaming SMS is a big trap
Cost per SmartRoam
Country Cost per SMS
SMS
Australia S$0.60 S$0.10
China S$0.60 S$0.10
India S$0.90 S$0.10
Indonesia S$0.60 S$0.10
Philippines S$0.60 S$0.10
Thailand S$0.60 S$0.10
UK S$0.60 S$0.10
Time frame limit to 40secs
All three local telcos charge at about
the same rate for Roaming SMS

5. 1) Smart phone users
1. Get a local GSM card for data plan (Advise)
(Access Internet and use eSky for voice calls)
2. Get a GSM voice card (Second choice)
(Cannot access Internet, hence, can only use callback
service or call direct access gateway number)
3. Authorize the use of this new phone number
(Complete the two steps as shown in )

6. Smart phone can be used all the time
Smart phone - online Smart phone – off-line
Use a GSM card for data When GSM for data not available

7. 2) Regular phone users
1. Get a local GSM card (voice only)
(Cannot access Internet, hence, can only use callback
service or call direct access gateway number)
2. Authorize the use of this new phone number
(Complete the two steps as shown in )

8. How eSky reduces your phone bill
1. eSky to regular telephone number
2. eSky to eNUM (destination online)
3. eSky to eNUM (destination offline)
4. eSky (offline) – Call-back access
5. eSky (offline) – Direct call access
6. Choose the lowest price plan (Be smart)
7. Convert un-usued data plan to make local calls
8. Absolutely free: making eNUM to eNUM calls

9. Cost: Make an overseas call - Callback
Two charges:
1. Dial 31255813
1. Call back, S$0.013/min
(when out of
Singapore add 65) 2. Call foreign country
2. Call auto-reject Vietnam 0.055 Philippines 0.182
China 0.018 Taiwan 0.018
3. Accept call back
Hong Kong 0.008 Thailand 0.016
4. Enter country code, India 0.014 USA 0.018
area code & phone Indonesia 0.033 Australia - F 0.023
number Malaysia 0.034 Germany - F 0.017
Cost/min: S$0.013 (local leg) plus S$0.014 (India) = S$0.027

10. Cost: Make a direct overseas call
Telco Out-going local calls
1. Dial 31080448
M1 16 cents/min
2. Enter country Starhub 22 cents first min,
code, area code & 8 cents/min thereafter
Singtel 8 cents/min (happy hr)
phone number 16 cents/min (normal)
Vietnam 0.055 Philippines 0.182
Two charges: China 0.018 Taiwan 0.018
1. Local outgoing rate by Hong Kong 0.008 Thailand 0.016
your local telco India 0.014 USA 0.018
2. foreign country by eSky Indonesia 0.033 Australia - F 0.023
Malaysia 0.034 Germany - F 0.017

11. Prepaid card holders - Voice
All three Starhub/Singtel/M1
Prepaid card always charge
you for both out-going and
incoming calls

12. Important: Enjoy making free calls
Step 1: Invite all your colleagues, family members
or friends to register for an eNUM
Step 2: Make use of callback function for regular
phone users
Condition: Free calls from eNUM to eNUM
Register a eNUM for yourself & your
family members at the same time

13. List of some common eSky rates
when you are making calls to
some foreign countries

14. http://enum.esky.co/vsportal/
Country code Rate Country code Rate
Bangladesh - 880 US$0.09 South Korea - 82 US$0.03
Brazil - 55 US$0.08 South Korea mobile - 821 US$0.07
Canada - 1204 US$0.01 Malaysia – std 60 mob 601 US$0.04
Switzerland - 41 US$0.03 Philippines - 63 US$0.13
China - 86 US$0.02 Philippines mobile - 639 US$0.17
Germany - 49 US$0.03 Russia- 7 US$0.10
Germany mobile - 491 US$0.28 Saudi Arabia - 966 US$0.12
Hong Kong - 852 US$0.03 Singapore - 65 US$0.02
Indonesia mobile - 628 US$0.15 Sweden - 46 US$0.03
Spain - 34 US$0.03 Sweden - 4610 US$0.33
India - 91 US$0.02 Thailand - 66 US$0.04
Mexico - 52 US$0.18 Taiwan -886 US$0.03

15. http://enum.esky.co/vsportal/
Country code Rate Country code Rate
Turkey – 90 US$0.08 France - 33 US$0.03
Turkey - 90522 US$0.34 France mobile - 336 US$0.21
Australia - 61 US$0.02 Ghana - 233 US$0.19
Ukraine- 380 US$0.21 Hungary - 36 US$0.03
United Kingdom - 44 US$0.02 Hungary mobile - 3630 US$0.40
United Kingdom - 4437 US$0.30 Ireland- 353 US$0.03
United States - 1 US$0.01 Ireland mobile - 35386 US$0.42
Venezuela - 58 US$0.23 Iran - 98 US$0.30
South Africa - 27 US$0.15 Israel - 972 US$0.03
Denmark - 45 US$0.04 Israel - 9725 US$0.14
Finland - 358 US$0.06 Italy- 39 US$0.02
Finland mobile - 358 US$0.34 Italy mobile - 393 US$0.29