1. BUSI 342 Final Exam 2 from Liberty University
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BUSI 342 EXAM 2 from Liberty University
1) The Wickham County Hospital is the only full-service hospital providing care in
Wickham County. The population of Wickham Country has been increasing by 10
percent a year the last two years, and projections are that the population will grow
even more rapidly in the next ten years. To serve the increased need, next year
the hospital will open a new wing doubling the number of beds in the hospital.
The HR planning for next year must include all of the following EXCEPT
2) Most employers are taking active steps in their HR planning process to
prepare for the upcoming departure of large numbers of baby boomers.
3) The extent to which an employee feels linked to organizational success is
called
4) It is best for organizations to avoid rehiring “alumni,” even when they were
strong performers, because these individuals have demonstrated a lack of
organizational loyalty and would not be good prospects for long retention.
5) The U.S. Department of Labor uses "separation" to mean
6) Clement, the director of HR for a large advertising and public relations firm
with multiple global locations, is facing all of the following situations. All of these
situations will decrease the accuracy of his estimate of the internal supply of labor
for various jobs at the firm EXCEPT
7) All of the following should be included as replacement costs when calculating
the cost of turnover for middle-management jobs
8) When employees feel the employer has broken the psychological contract by
laying off long-service employees, the key “loss” that contributes to employee
turnover is loss of
9) The ____ includes all individuals available for selection, if all possible
recruitment strategies are used.
10) Pro-X Components, Inc. operates a factory in a small, depressed Rust Belt
town in the Upper Midwest. The workforce is high quality because of the strong
local work ethic and the good quality public education system. But, it has been
difficult for Pro-X Components to fill all its operational job openings locally, and it
is not easy to persuade people from outside the area to relocate to this isolated,

2. struggling town. Which of the following situations would most likely IMPROVE
Pro-X Components’ geographic labor market quickly?
11) The major saving in time generated by Internet recruiting compared with
traditional recruiting is in
12) ____ are the external supply pool from which organizations attract
prospective employees.
13) Which of the following statements about recruiting friends and family of
current employees is TRUE?
14) A nursing home is opening in a mid-sized Northwestern city. It would be
most logical for the organization to recruit for patient aides in the ____ labor
market. The job pays just above minimum wage.
15) Rules of the IRS and Department of Labor determine which workers qualify
as independent contractor.
16) Collette is the director of HR for a large tax-preparation firm. The firm needs
to quickly hire large numbers of tax preparers for tax season. Collette is short-
staffed, so she plans to outsource much of the recruiting process without
excessively limiting her final hiring decisions. Collette would find all of the
following processes appropriate to outsource to a an employment agency
EXCEPT
17) In designing a “careers” section on an organization’s Web site, all of the
following should be included EXCEPT
18) In a ____ interview an applicant might be asked, “In your experience as a
supervisor, how did you handle an employee who was a poor performer?”
19) Carrie has phoned an applicant’s former supervisor for a reference. The
supervisor refuses to give any information about the former employee. What
mistake may Carrie have made?
20) Since “soft skills” are difficult to test for, and interviewing for soft skills often
disadvantages women candidates, the EEOC’s guidelines require that applicants
be selected for quantifiable or measurable “hard skills” only.
21) According to the EEOC, employers must treat résumés as though they were
application forms, even if the résumés contain information that is illegal to be
used in the employment decision.
22) In a situational interview, applicants are required to give specific examples of
how they have handled a problem in the past.
23) What is the main purpose of an applicant flow form?

3. 24) ____ involves fitting a person to the right job.
25) When applying for a job as a history instructor at local college, Catherine
was required to teach a class of sophomores on a history topic of her choosing.
This is an example of a
26) In selection, a predictor is a characteristic that the person must have to
perform the job successfully.
27) Compared with the traditional HR job of training director, a Chief Learning
Officer
28) Like apprenticeships, internships are a type of cooperative training.
29) In order to remain competitive, organizations must continually train current
employees because of
30) A fitness center is planning to invest in specialized pieces of exercise
equipment. This equipment is highly effective, but the club members could be
injured if the equipment is used incorrectly. So, the fitness center is sending its
exercise instructors to a certified training program to learn how to use these
machines correctly. This would be classified as
31) Christopher has a heart problem that makes vigorous activity dangerous. His
work team is going to Utah for a white-water rafting outdoor experience to learn
team building skills. Christopher is invited to go along, but he will have to wait at
the hotel while everyone else is on the water and camping out. He’s been
assigned an e-learning activity and will be included in the team’s breakfasts and
dinners. Christopher may have a legal case that he has not been accommodated
in this training program.
32) Lifelong Learning Accounts
33) At Plantsman’s Eden nursery, new greenhouse workers are trained in proper
techniques for transplanting rooted cuttings. As part of the training, the workers
are given 10 seedlings of different kinds of plants to transplant. These efforts will
be checked by the trainer. This is an example of
34) The director of training at the headquarters of a large insurance company is
considering various methods of gathering information on the training needs of
specific individuals in the organization. Which of the following is NOT a source of
information the director would consider?
35) NewPhase Modular Homes is located in a large, depressed urban area,
partly because of the historically low labor cost there. It needs skilled workers
who can do carpentry, wiring, plumbing and other construction work. But, in the
last 10 years, it has become harder and harder to find applicants who have basic
literacy and math skills, much less people who are already skilled electricians and

4. plumbers. NewPhase does not want to relocate its plant to another city with a
more skilled labor force, so its realistic options INCLUDE all the following
EXCEPT