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Expertdesk Seven   Impression
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Expertdesk Seven Impression

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    Expertdesk Seven   Impression Expertdesk Seven Impression Presentation Transcript

    • An Impression of ExpertDesk Seven
    • ExpertDesk Start Panel
    • A User Friendly Interface
    • Dashboards for Managers
    • Creating a Call
    • Incident Management
    • All Information at a Glance
    • Change Management
    • Knowledge Management
    • Knowledge Management
      Knowledge management carries over incident details, like description, service and CI.
    • Knowledge Management
      Knowledge management carries over incident details, like description, service and CI
      Matching knowledge is displayed…..
    • Knowledge Management
      Knowledge management carries over incident details, like description, service and CI.
      Matching knowledge is displayed…..
      …and the solution or work around can be chosen.
    • Customer Portal
    • Overview of a Customer’s Call
    • Call Created by Customer
    • Thank You