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Organization / Workplace
Hemel Hempstead, United Kingdom United Kingdom
Occupation
French-speaking Technical Account Manager at Concur
Industry
Writing / Publishing
About
Experienced, French-speaking liaison for client site configuration (software as a service - SaaS).
Strong and varied background in customer & client services; including events management, volunteer community co-ordinator, life insurance & pension administration, and software support.
Outstanding organisational abilities and high level of initiative for own workload and team activities; prioritising the clients which my team are responsible for according to requirements.
Clear communicator and trainer (for both colleagues and clients), excellent listener and negotiator, strong stakeholder management skills. Clear understanding of various market-leading and custom CRM systems.
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