This is the third iteration of my original talk, given at the Big Design Conference in Addison, TX. The original version of the presentation is at http://slidesha.re/1taV7Rg

1. How to run 100 user tests in two days
Daniel Sauble, UX designer at Puppet Labs

2. Hi

3. I design.
tools for sysadmins

4. I speak.
at events like this

5. I write.
@djsauble on Medium

6. I run.
≤ 50 km at a go

7. I live, eat, and breathe Puppet.

8. It’s automation for sysadmins.

10. I get to solve those problems.

11. It’s a great job.

12. We’re hiring.
puppetlabs.com/about/careers

13. Definitions
What am I talking about?

14. User testing.

16. What does it take?

18. When do you do it?

21. Note: qualitative != quantitative

23. So what’s the problem?
We don’t do enough user testing.

24. How many of you user test?

25. Do you want to do more?

26. Therein lies the problem.

27. If we don’t, we can’t converge.

28. If we can’t, we don’t add value.

29. I want to add value.

30. What’s your barrier to entry?

31. Lack of time?

32. … resources?

33. … participants?

34. … organizational support?

35. All of the above?

36. What’s the solution?
Getting the biggest bang for the buck.

37. We need to fail fast and early.

38. Each iteration needs feedback.

39. That means a lot of user tests.

40. How many user tests?

41. Let’s say 5 participants per…

42. …at 5 iterations…

43. …with 4 projects to user test.

44. That’s 100 participants. Boom.

45. Do user testing at a conference.

46. Can you do this on a budget?

47. Yes.

48. 1. Write some studies.

49. 2. Pick a conference.

50. 3. Set up a booth.

51. 4. Analyze results in real-time.

52. 5. Iterate on the design.

53. 6. Repeat.

54. I’ve yet to achieve nirvana.

57. How to pull this off.
And why conferences are your best bet.

58. This is what we did.

65. This is what we learned.

66. 1. Conferences keep you lean.

68. 2. They help you pop bubbles.

70. 3. They grow with you.

71. 4. They can be tamed.

73. 5. They may help competitors.

74. 6. They help build empathy.

75. Do your coworkers user test?

76. Here’s their opportunity.

77. It’s not about data.

78. It’s about people.

79. 7. Conferences are scary.

80. Training helps.

82. 8. Digital is your (best) friend.

85. 9. Don’t fear failure. Best it.

86. With retrospectives!

88. 10. There isn’t a #10.

89. Wrapping up
That was a lot. Let me sum up.

90. If an intern can do this, you can.

91. Still intimidated? Start small.

92. Three takeaways:

93. 1. Conferences > recruiting

94. 2. Process, process, process

95. 3. Act on what you learn.

96. That’s it! Go forth and user test.

97. Thank you!
danielsauble.com