SlideShare a Scribd company logo
1 of 3
Download to read offline
Build a better startup by running
lean
Airbnb is now a household name, over the years they've become a
powerhouse in the travel sector.
They've disrupted an industry by providing travellers with an
alternative to staying in hotels, and also provided a new source of
income to individuals with spare rooms and apartments.
Key metrics
When it came to growth, the founders had a very ​lean mindset​ and
focused on that one key metric that could change things.
It happened to be professional photography.
It all started with a hypothesis.
Hosts with professional photography will get more 
business. 
This is where gut instinct comes into play, they were all pretty
confident that professional photography would help their business.
www.mappfia.com​ | 1
Instead of implementing it straight away, they were smart, they built
a concierge ​minimum viable product​.
A concierge minimum viable product is essentially the smallest
thing you can build, with the least amount of effort, but still delivers
the value you said it would.
A concierge approach is where you manually run 
things behind the scenes for the first batch of 
customers, this lets you validate whether the need 
is real, before writing a single line of code. 
Initial tests showed that listings with professional photographs got
two to three times more bookings than the market average.
In the early days, Airbnb had 20 photographers out and about
taking pictures for their hosts.
Once Airbnb proved their original hypothesis, they took it a step
further, they started to watermark their photos to add a sense of
authenticity.
Customer service then started to offer professional photography as
a service when hosts or potential hosts called.
www.mappfia.com​ | 2
Each step of the way, Airbnb kept measuring the results and
adjusting as necessary.
By 2012, Airbnb was doing close to 5000 photo shoots per month.
Key points
Airbnb had the notion that better photos would lead to more rentals.
They tested the idea with a concierge minimum viable product,
putting in the least amount of effort as possible, but still getting valid
results.
When the experiment yielded positive results, only then did they
build the required components to roll it out to all their customers.
Conclusion
Sometimes growth can come from parts of your business that you'd
least expect.
When you think you've got a decent idea, you should figure out how
to test it quickly, with the least amount of cash.
You should define what a successful test will look like before you
start, and what you're going to do if you're right.
www.mappfia.com​ | 3

More Related Content

More from darrylfriar

10 great ways to enjoy weed edibles
10 great ways to enjoy weed edibles10 great ways to enjoy weed edibles
10 great ways to enjoy weed ediblesdarrylfriar
 
Deyaar properties
Deyaar propertiesDeyaar properties
Deyaar propertiesdarrylfriar
 
Pink amazon river dolphin facts
Pink amazon river dolphin factsPink amazon river dolphin facts
Pink amazon river dolphin factsdarrylfriar
 
Recreatiepark tusken de marren
Recreatiepark tusken de marrenRecreatiepark tusken de marren
Recreatiepark tusken de marrendarrylfriar
 
Huge power of solar energy
Huge power of solar energyHuge power of solar energy
Huge power of solar energydarrylfriar
 
Best cordless grease guns
Best cordless grease gunsBest cordless grease guns
Best cordless grease gunsdarrylfriar
 
Why your company should invest in work uniforms
Why your company should invest in work uniformsWhy your company should invest in work uniforms
Why your company should invest in work uniformsdarrylfriar
 
8 packing tips for moving house
8 packing tips for moving house8 packing tips for moving house
8 packing tips for moving housedarrylfriar
 
Plumber in vaughan toronto plumbing company - emergency repairs
Plumber in vaughan   toronto plumbing company - emergency repairsPlumber in vaughan   toronto plumbing company - emergency repairs
Plumber in vaughan toronto plumbing company - emergency repairsdarrylfriar
 
Law of Attraction – Five simple steps system
    Law of Attraction – Five simple steps system    Law of Attraction – Five simple steps system
Law of Attraction – Five simple steps systemdarrylfriar
 
Andy jacob, ceo, the jacob group
Andy jacob, ceo, the jacob groupAndy jacob, ceo, the jacob group
Andy jacob, ceo, the jacob groupdarrylfriar
 
Why choose fiberglass for replacement windows
Why choose fiberglass for replacement windowsWhy choose fiberglass for replacement windows
Why choose fiberglass for replacement windowsdarrylfriar
 
Loving moms go camping
Loving moms go campingLoving moms go camping
Loving moms go campingdarrylfriar
 
10 tricks for saving your i phones battery life
10 tricks for saving your i phones battery life10 tricks for saving your i phones battery life
10 tricks for saving your i phones battery lifedarrylfriar
 
Dining table styles
Dining table stylesDining table styles
Dining table stylesdarrylfriar
 
10 new food trends for 2019
10 new food trends for 201910 new food trends for 2019
10 new food trends for 2019darrylfriar
 
De stelhoeve
De stelhoeveDe stelhoeve
De stelhoevedarrylfriar
 
De stelhoeve
De stelhoeveDe stelhoeve
De stelhoevedarrylfriar
 
November 2018 calendar
November 2018 calendarNovember 2018 calendar
November 2018 calendardarrylfriar
 

More from darrylfriar (20)

10 great ways to enjoy weed edibles
10 great ways to enjoy weed edibles10 great ways to enjoy weed edibles
10 great ways to enjoy weed edibles
 
Deyaar properties
Deyaar propertiesDeyaar properties
Deyaar properties
 
Pink amazon river dolphin facts
Pink amazon river dolphin factsPink amazon river dolphin facts
Pink amazon river dolphin facts
 
Recreatiepark tusken de marren
Recreatiepark tusken de marrenRecreatiepark tusken de marren
Recreatiepark tusken de marren
 
Huge power of solar energy
Huge power of solar energyHuge power of solar energy
Huge power of solar energy
 
Best cordless grease guns
Best cordless grease gunsBest cordless grease guns
Best cordless grease guns
 
Why your company should invest in work uniforms
Why your company should invest in work uniformsWhy your company should invest in work uniforms
Why your company should invest in work uniforms
 
8 packing tips for moving house
8 packing tips for moving house8 packing tips for moving house
8 packing tips for moving house
 
The uk
The ukThe uk
The uk
 
Plumber in vaughan toronto plumbing company - emergency repairs
Plumber in vaughan   toronto plumbing company - emergency repairsPlumber in vaughan   toronto plumbing company - emergency repairs
Plumber in vaughan toronto plumbing company - emergency repairs
 
Law of Attraction – Five simple steps system
    Law of Attraction – Five simple steps system    Law of Attraction – Five simple steps system
Law of Attraction – Five simple steps system
 
Andy jacob, ceo, the jacob group
Andy jacob, ceo, the jacob groupAndy jacob, ceo, the jacob group
Andy jacob, ceo, the jacob group
 
Why choose fiberglass for replacement windows
Why choose fiberglass for replacement windowsWhy choose fiberglass for replacement windows
Why choose fiberglass for replacement windows
 
Loving moms go camping
Loving moms go campingLoving moms go camping
Loving moms go camping
 
10 tricks for saving your i phones battery life
10 tricks for saving your i phones battery life10 tricks for saving your i phones battery life
10 tricks for saving your i phones battery life
 
Dining table styles
Dining table stylesDining table styles
Dining table styles
 
10 new food trends for 2019
10 new food trends for 201910 new food trends for 2019
10 new food trends for 2019
 
De stelhoeve
De stelhoeveDe stelhoeve
De stelhoeve
 
De stelhoeve
De stelhoeveDe stelhoeve
De stelhoeve
 
November 2018 calendar
November 2018 calendarNovember 2018 calendar
November 2018 calendar
 

Recently uploaded

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...amitlee9823
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Trucks in Minnesota
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Call Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bangaloreamitlee9823
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 

Recently uploaded (20)

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Call Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bangalore
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 

Build a better startup by running lean

  • 1. Build a better startup by running lean Airbnb is now a household name, over the years they've become a powerhouse in the travel sector. They've disrupted an industry by providing travellers with an alternative to staying in hotels, and also provided a new source of income to individuals with spare rooms and apartments. Key metrics When it came to growth, the founders had a very ​lean mindset​ and focused on that one key metric that could change things. It happened to be professional photography. It all started with a hypothesis. Hosts with professional photography will get more  business.  This is where gut instinct comes into play, they were all pretty confident that professional photography would help their business. www.mappfia.com​ | 1
  • 2. Instead of implementing it straight away, they were smart, they built a concierge ​minimum viable product​. A concierge minimum viable product is essentially the smallest thing you can build, with the least amount of effort, but still delivers the value you said it would. A concierge approach is where you manually run  things behind the scenes for the first batch of  customers, this lets you validate whether the need  is real, before writing a single line of code.  Initial tests showed that listings with professional photographs got two to three times more bookings than the market average. In the early days, Airbnb had 20 photographers out and about taking pictures for their hosts. Once Airbnb proved their original hypothesis, they took it a step further, they started to watermark their photos to add a sense of authenticity. Customer service then started to offer professional photography as a service when hosts or potential hosts called. www.mappfia.com​ | 2
  • 3. Each step of the way, Airbnb kept measuring the results and adjusting as necessary. By 2012, Airbnb was doing close to 5000 photo shoots per month. Key points Airbnb had the notion that better photos would lead to more rentals. They tested the idea with a concierge minimum viable product, putting in the least amount of effort as possible, but still getting valid results. When the experiment yielded positive results, only then did they build the required components to roll it out to all their customers. Conclusion Sometimes growth can come from parts of your business that you'd least expect. When you think you've got a decent idea, you should figure out how to test it quickly, with the least amount of cash. You should define what a successful test will look like before you start, and what you're going to do if you're right. www.mappfia.com​ | 3