2. CarolynReidResume Summaryinorderfromearliesttolatestpositions.Thisisasupplementtomy
resume withsome of the same material butlaidoutback to the beginningof mycareerand mightbe
easiertofollowforsome people.
Babcock & Wilcox and laterCombustionEngineering–Engineeringcalculations andanalysis for
NuclearFuel Reloadconfigurations, providedControl RoomOperatortrainingonNuclearPower
basics
HoneywellSatellite Systems –ManufacturingEngineeringproceduresforbuildinggyros, Design
for Manufacture satellitesystemdesign.Led Projectsforroot cause analysis of performance
issues.Ledprojectforrapidrepairof our gyro installedonthe satellitesystem –highvisibility,
complexityandhighstakes.
Special Devices(builtinitiatorsforairbags) hired as managerto helpresolve majorissuewhich
was concerningourcustomerandthe bigthree automanufacturers.Aspart of leadingin
turnaroundof the organization,changedthe culture tomore proactive andanalytical tofind
root causesand solutionsfor quantityorqualityissues.Presenteddesignandquality solutions
to the big three companies.
Motorola – broughtprojectmanagementtoa divisionthatbuiltcustomequipmentforitschip
manufacturingplants.Turnedaroundthe organizationbysuccessfullyleadingateamin buildof
a line of equipmentforourfirstexternal customertobringinyearlyrepeat,highmulti millionin
business.Laterled asprojectmanagerincell phone division buildingprototypes.
Artemis(ProjectandPortfolio managementsoftware)LedITconsultants,USConsultanton
designteamforour PortfolioManagementsoftware productandledmarketing andsales
planningforthe product.
o For Pfizer- leaderonlarge internationalproject tobringvisibilityacrossall drug
developmentprojects.
o At Artemis,ledalarge projectforExelonEnergy – forthe recentlymerged13nuclear
plants,developedasolutiontobringall projectinformationfromall plantsintoone data
base and alsotiedprioritizationof all projectstotheirbalancedscore cardgoalsfor
projectselectionandforgrantingfunding. Streamlinedtheirbudgetdecision,reporting
and approval processes.Solutionwasconsideredbestpractice intheirindustry.
o Change Management forthisproject:The plantleadersdidn’twantthe visibilityof their
projectsacrossExelonastheywere usedto managingtheirownportfolioof projects
and runningtheirsite businessindependently.Theydidnotwantto participate in
requirementsgathering. Ourmessage aboutthe value of the change:The visibility
across projects at othersiteswouldallow eachplanttogainprojectlessonslearned
fromotherplants, theycouldlearnmore aboutwhentheywouldneedtoreplace
equipmentbasedonthe experience of otherplants,theycouldlowercostwith
economiesof scale andthe new solutionwouldstreamlineandshortenthe budget
approval process. Thisbroughtthe site leadersaroundtoparticipatinginrequirements
gathering.
3. As CSRConsulting,ContractedtoProSight( Software company) –providedproject,program,
portfolioand budgetsolutionstoCSAA (AAA of CA),CNA Insurance andWashingtonMutual
Bank
o CSAA:workedwithSix Sigmagrouptodesignthoroughanalysisof processes.This
informationwouldbe usedwithITsystemsanalysistocompleteapplication
rationalizationtobuildanIT/ Businessroadmapforimprovementacrossthe business.
HeadstrongConsulting –builtPortfolioManagementPractice,includinghiring,training,
marketing,consultingsalesplanand broughtin$1,000,000 + contract in firstweek.Developed
proposalsandSOWs andnegotiatedandmanagedcontracts. 2 year projectforDefense Logistics
Agencybuildingportfolio managementandanIT Rationalization solution. ConductedChange
Managementtobuildbuy-in:stakeholderanalysisshowedthe needtoworkwithsome of the
stakeholderstogetbuy-inasthere were concernsaboutmovingfromthe veryfamiliarsystems
whichinvolvedExcelspreadsheetstoautomatedsoftwareandnew processes. Otherprojects –
turnaroundtroubledAARPproject.ConductedITandProcessanalysistoprovide an IT and
businessprocessroadmap forGeneral ServicesAdministration(GSA).
CatholicHealthcare West (CHW) – Workingon Perotsystems contractto CHW managingthe
CHW PMO. Directed3 software implementations forProjectManagement,Portfolio
ManagementandResource Managementanddesignedthe integrationplan,alsodesigned PMO
processimprovement.WorkedwithCHWleaders buildinitial prioritizationmodelforthe PMO.
Wentto the regionstogettheirfeedbacktoensure buy-inandfitforall of the organization.
Developedstakeholderengagementplanandchange messagingandsponsorplan. Helpedto
unifythe organizationof mergedhospitalswhichwere accustomedtorunningtheirown
businessseparate fromacorporation.
GuidentTechnologies:WorkedwithHoneywell AviationonProjectManagementsolution.
WorkedwithUS AirForce on majorprogram budgetingandprioritizationprojectand
compliance solutionproject. Thistransformational projectallowedthe AirForce tosee reall and
gooddata on program budgetsacrossall programs.Thisresultedingreatlyimprovedefficiency
and decisionmaking. Developedstakeholderanalysis,sponsorcommunications andconducted
one on one meetingswith peopletounderstandtheirconcernsanddeveloprequiredaction
items. Turnedaroundproject US Special Command.HydroQuebec–Processperformance and
portfoliomanagementsolution.
MSS Technologies –forJDA Software,OCMleadandCommunicationsonPMO rolloutproject,
Change ManagementrolloutprojectandOpportunitytoCashITand Processproject.
Opportunitytocash projectwasacross all functionsandlocations.Developedimpactanalysis,
stakeholderengagement,change readinesssurveys,coachingplan,sponsorroadmap,impact
analysisforall of the projects.Completed projectforTexasMedical Center–Full IT andprocess
analysis todetermine neededimprovementplan whichledtorecommendationof ERP,
improvedprocessesandsharedservices.
Prosci training/development:Prosci 3daycertificationclass,Trainthe Trainer,trained2classes
of consultantstocertifythem,AdvancedOCMtraining(coveredall majorOCMmethodologies
and frameworksandcomparedandcontrastedandcoveredotheradvancedtopics)
4. As CSRConsulting–for Chevron,providedcommunicationsanddevelopedOCMplanfor a large
project
Abreon – OCMand CommunicationsonERPprojectandCRM projectand overall program.
Designedchange readinessassessments,impactassessments,stakeholderengagementplan,
Change managementplanandstrategy,sponsoractionitemsplanandcommunicationsplan.
For communications,builtaCRMdemo,scriptfor CEO video,QandA, SharePointsite,
Newsletters,Trainingmaterial,logodesignandprogramposters.Ledas ProjectManageron the
CRM project.
