VoIP stands for Voice over Internet Protocol and allows users to make calls using the internet instead of a traditional telephone network. While VoIP can help reduce costs for businesses and streamline networks, it also faces weaknesses like noise, issues with network addressing that can prevent calls, and vulnerabilities to hackers. Additionally, VoIP requires a broadband internet connection and quality can vary depending on the specific service and network conditions.

1. VoIP By Claire Aquilina and Sally Raper