2. PRESENTATION NAME | 11/12/10
Circles was established
in 1997 and employs
over 600 people,
fulfills over 1,400,000
requests a year, and
has scale and stability through
strong financial foundation and
our relationship with Sodexo.
3. PRESENTATION NAME | 11/12/10
95%
OF EMPLOYEES AGREE
THAT HAVING CIRCLES'
SERVICE ENABLES THEM TO
CONCENTRATE MORE ON
THEIR WORK WHILE AT WORK.
4. PRESENTATION NAME | 11/12/10
86%
OF EMPLOYEES
CITE WORK FULFILLMENT
AND WORK/LIFE BALANCE
AS TOP CAREER PRIORITIES.
5. PRESENTATION NAME | 11/12/10
4in10WORKERS ARE DISSATISFIED
WITH THE LEVEL OF WORK/LIFE
BENEFITS BEING OFFERED
THROUGH THEIR EMPLOYER
12. PRESENTATION NAME | 11/12/10
Work better,
work faster,
work smarter.
96%
IN FACT,
96% OF EMPLOYEES
WITH THESE BENEFITS
FEEL MORE VALUED
AND ARE LESS LIKELY
TO CHANGE JOBS.
13. PRESENTATION NAME | 11/12/10
Engagement
Employees are productive, happy and loyal
15. PRESENTATION NAME | 11/12/10
REDUCE
STRESS
Circles concierges:
REMOVE
OBSTACLES
RETRIEVE
INFORMATION
MAKE IT
HAPPEN
16. PRESENTATION NAME | 11/12/10
30%
As a result…
of employees say that
using Circles service
allowed them to
reduce personal stress
of employees stated
that using Circles
service allowed them
to spend more time
concentrating on
business tasks
82% 90%
of employees agree
that having Circles'
service increases my
commitment to their
employer
96%
of employees say that
they feel like a
valuable employee
because their
employer providers
Circles' service
23. PRESENTATION NAME | 11/12/10
Established in 1997 and employs over 600 people
Fulfills over 1,400,000 requests a year
North American operations include headquarters in Boston,
MA, as well as contact centers in Chelmsford,
MA and Burlington, Ontario Canada
Invests in fully redundant, state-of-the-art technology
Has scale and stability through strong financial foundation
and Sodexo relationship
International offices in Paris, Stockholm,
Brussels and London
Better Life. Better Business.
Editor's Notes
Your employees: ideally, they’re not just a bunch of people who work for you
When your team is dedicated to their work, they’re more productive, loyal and are willing to go the extra mile for you and your clients.
But, we all have family obligations, outside interests, and the occasional plumbing emergency that demands our attention.
And employees can’t fully commit to their work if they can’t focus on it.
When Circles takes care of the party planning, the plumber, and the dry cleaning, your employees gain, on average, 2 extra work hours per day
That’s 10 hours a week – more than an entire workday spent, well, actually working.
The bottom line is this: when we subtract “everyday” tasks from their every day, your business reaps the rewards.
Your employees work better, work faster
In fact, 96% of employees with these benefits feel more valued and are less likely to change jobs.
You could call it engagement. We do.
Engaged employees want to work better – we help them do just that. Better life really is better business.
Reducing stress. Removing obstacles. Retrieving information. They’re all part of what we do everyday.
Our mission? Making life better.
How do we do it? We rely on an unparalleled combination of technology and human intelligence. Our lightning-fast, proprietary database is loaded with over a decade’s worth of contacts, questions, and answers and we improve it every time we fulfill another request.
Our lightning-fast, proprietary database is loaded with over a decade’s worth of contacts, questions, and answers and we improve it every time we fulfill another request.
But data is only valuable if someone can help you understand it, which is where our talented staff comes in. We hire, train, and maintain a world-class group of people – real people – who genuinely love to help.
We’ve been doing it for over a decade – from home and abroad.
utilizing our vast knowledge base and worldwide network of personal connections to bring our clients what they need most: the best recommendations, the most helpful suggestions, the fastest solutions to problems large and small.
Scale and reach of Sodexo
This slide holds at the end of the presentation
The best information + the smartest people + the world’s best offerings – we constantly monitor our vendors and partners to ensure only the highest quality services are offered to our clients. Less than 10% of would-be vendors make our cut. It’s all in service of one simple goal: Better life. Better business. We make life better – for our clients, for their employees, and for their customers. And no one does it better.
