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Professional
Development
The skills needed by the profession

Richard Posa
PMMS Middle East
Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
PMMS globally
We offer both global reach and local knowledge with offices
across five continents and the capability to deliver in 10
different languages
PMMS Europe
PMMS North America

UK, France, Germany, Switzerland, Turkey

Toronto

PMMS Asia Pacific
PMMS Middle East
Dubai

Australia,
New Zealand, Hong Kong,
Japan

PMMS Southern Africa
Pretoria
Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
A sample of the clients we have worked
with recently

Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
What is procurement?.....
Managing a large – often the
largest – part of the
organisation….

Employees

Sales

Salaries & Fees

Purchases

Suppliers

Taxes
Interest
Dividends
Retained Profit

The Business
Owners
Banks & Lenders

… where most of your income
goes
… staffed by people you don’t
employ
… whose operations you cant
easily see
… with different shareholders
… who have other demanding
customers

And where you may need the
best suppliers more than they
need you

Governments

Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
What is best practice in procurement?
• It depends
• On what?
•
•
•
•

The category
The situation
The organisational maturity
On how well you have mastered the fundamental principles

Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
Organisational Maturity:
A 3 Stage Journey
STAGE 1
Basic Procurement
Operations

STAGE 2
Emerging Procurement
Practices

STAGE 3
Procurement Excellence

• Operational/transactional

• Spend Analysis/Risk Mgt.

• Pro-active sourcing

• Efficiency focused

• Supplier Management

• Effectiveness focused

• Local leverage/coordination

• Process Improvement

• Supplier integration

• Contractual protection

• e-commerce/systems focus

• Life cycle costs/TCO

• Low Management Attention

• Competence development

• Differentiated relationships

• Administrative skill set

• Price reductions

• Highly skilled

Business Control

Value Management

Strategic Contribution

ENABLERS
• Policy, Processes & Tools
• People & Structures
• Systems & Technology
PMMS Middle East - Dubai UAE

• Organizational Alignment
• Transactional control
• Stakeholder engagement

www.pmms.me

Qatar Branch
AGM Dec 2013

In association with The Links Group
Core
skills
• Behavioural
•
•
•
•
•
•

… a multi dimensional
person

Teamwork, leadership & facilitation
Conflict management
Problem identification & solving……uncertainty and ambiguity
Systems thinking
Focus – on what is important
Flexibility – the right tool and right approach at the right time

• Functional
•
•
•
•
•
•
•

Numbers
Words
Law
Persuasion & negotiation
Whole Process: Planning, Needs, Sourcing, Non-Sourcing Projects, Manage, Close
Project management
Change management

• Business
•
•
•
•

Commercial acumen and value-focus
Speak the language
Strategic – thinking about ‘tomorrow’ not just ‘today’
Align the strategy & tactics
Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
Mastering the Fundamentals
Category
Management

Contract & Supplier
Performance
Management

Negotiation

Market Analysis

Supply Chain Analysis

End-end Process
Involvement

Positioning

Supplier Relationship
Management

Varied Selection
Process

Preferencing

Longer-term
Collaborative
Relationships

Supplier Appraisal

Cross-functional Team
Working

Risk &
Opportunity
Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
Our Challenge – mindset change
Procurement is managing the largest part of most
organisations, where most of the income goes…
…and which is staffed by people you don’t employ and
managed to achieve goals you haven’t influenced
It’s just common
sense, anyone
can do it

This is too
important to let
anyone do it

Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
Our Challenge – CSFs
• Support from the top
• Skilled and motivated professionals
• The right processes & systems
• Show there is skill in our work
• It is not shopping
• It gets better results than “common sense”

• Early success
• Keep progressing
• Move beyond savings
Qatar Branch
AGM Dec 2013

PMMS Middle East - Dubai UAE

www.pmms.me

In association with The Links Group
Thank you
For further information on PMMS please contact
Ian Heptinstall, MD PMMS Middle East
Richard Posa, Principal Consultant
ian.heptinstall@pmms-group.com
richard.posa@pmms-group.com
www.pmms.me

PMMS Middle East - Dubai UAE

Qatar Branch
AGM Dec 2013

www.pmms.me

In association with The Links Group

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Professional Development

  • 1. Professional Development The skills needed by the profession Richard Posa PMMS Middle East Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 2. PMMS globally We offer both global reach and local knowledge with offices across five continents and the capability to deliver in 10 different languages PMMS Europe PMMS North America UK, France, Germany, Switzerland, Turkey Toronto PMMS Asia Pacific PMMS Middle East Dubai Australia, New Zealand, Hong Kong, Japan PMMS Southern Africa Pretoria Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 3. A sample of the clients we have worked with recently Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 4. What is procurement?..... Managing a large – often the largest – part of the organisation…. Employees Sales Salaries & Fees Purchases Suppliers Taxes Interest Dividends Retained Profit The Business Owners Banks & Lenders … where most of your income goes … staffed by people you don’t employ … whose operations you cant easily see … with different shareholders … who have other demanding customers And where you may need the best suppliers more than they need you Governments Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 5. What is best practice in procurement? • It depends • On what? • • • • The category The situation The organisational maturity On how well you have mastered the fundamental principles Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 6. Organisational Maturity: A 3 Stage Journey STAGE 1 Basic Procurement Operations STAGE 2 Emerging Procurement Practices STAGE 3 Procurement Excellence • Operational/transactional • Spend Analysis/Risk Mgt. • Pro-active sourcing • Efficiency focused • Supplier Management • Effectiveness focused • Local leverage/coordination • Process Improvement • Supplier integration • Contractual protection • e-commerce/systems focus • Life cycle costs/TCO • Low Management Attention • Competence development • Differentiated relationships • Administrative skill set • Price reductions • Highly skilled Business Control Value Management Strategic Contribution ENABLERS • Policy, Processes & Tools • People & Structures • Systems & Technology PMMS Middle East - Dubai UAE • Organizational Alignment • Transactional control • Stakeholder engagement www.pmms.me Qatar Branch AGM Dec 2013 In association with The Links Group
  • 7. Core skills • Behavioural • • • • • • … a multi dimensional person Teamwork, leadership & facilitation Conflict management Problem identification & solving……uncertainty and ambiguity Systems thinking Focus – on what is important Flexibility – the right tool and right approach at the right time • Functional • • • • • • • Numbers Words Law Persuasion & negotiation Whole Process: Planning, Needs, Sourcing, Non-Sourcing Projects, Manage, Close Project management Change management • Business • • • • Commercial acumen and value-focus Speak the language Strategic – thinking about ‘tomorrow’ not just ‘today’ Align the strategy & tactics Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 8. Mastering the Fundamentals Category Management Contract & Supplier Performance Management Negotiation Market Analysis Supply Chain Analysis End-end Process Involvement Positioning Supplier Relationship Management Varied Selection Process Preferencing Longer-term Collaborative Relationships Supplier Appraisal Cross-functional Team Working Risk & Opportunity Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 9. Our Challenge – mindset change Procurement is managing the largest part of most organisations, where most of the income goes… …and which is staffed by people you don’t employ and managed to achieve goals you haven’t influenced It’s just common sense, anyone can do it This is too important to let anyone do it Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 10. Our Challenge – CSFs • Support from the top • Skilled and motivated professionals • The right processes & systems • Show there is skill in our work • It is not shopping • It gets better results than “common sense” • Early success • Keep progressing • Move beyond savings Qatar Branch AGM Dec 2013 PMMS Middle East - Dubai UAE www.pmms.me In association with The Links Group
  • 11. Thank you For further information on PMMS please contact Ian Heptinstall, MD PMMS Middle East Richard Posa, Principal Consultant ian.heptinstall@pmms-group.com richard.posa@pmms-group.com www.pmms.me PMMS Middle East - Dubai UAE Qatar Branch AGM Dec 2013 www.pmms.me In association with The Links Group

Editor's Notes

  1. Idea – that there is an order in which you develop your skills. You get the best returns from adding the higher blocks if the lower blocks are in place & the foundation is solid