Problem: Determine the most efficient, complete and secure printer to purchase through CHESS, NLT 18 JUL, in order to consolidate all high volume reproduction activities in the battalion. Conclusion: The Lexmark X748DE (Telos) is the best printer to purchase to consolidate all reproduction operations in the battalion. This printer offers all of the security features and capabilities we are interested in. The Lexmark X748DE is the most expensive of the three (still under $3,000), but the most cost efficient (yield) of them all. This printer is also the most productive, ranking first for printing, copying, and scanning rate criteria.

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Purchase of a Color, 3-in-1,
CAC Enabled Printer
1LT Pierce
CPT Matthews
CPT Rivera
CPT Thierry

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Outline
- Problem
- Recommendation
- Background
- Facts
- Assumptions
- Possible COAs
- Screening Criteria
- Evaluation Criteria
- Priority of Criteria
- Weighting of Criteria
- Screened Out COAs
- Surviving COAs
- Analysis of COAs
- Comparison of COAs
- Conclusion
- Coordination
- Recommendation
- Decision

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Problem
To determine the most efficient,
complete and secure printer to
purchase through CHESS, NLT 18
JUL, in order to consolidate all high
volume reproduction activities in the
battalion.
*CHESS: Computer Hardware Enterprise Software and Solutions

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Recommendation
The Lexmark X748DE (Telos)
printer is the best printer to
purchase
LEXMARK X748DE

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Background
(1 of 2)
- Currently, the battalion has two highly inefficient black ink
printers, one low resolution scanner and one very old
medium volume copier; all of which are not CAC enabled
and do not support duplex formatting.
- Information Assurance is a huge concern in the
battalion.
- Budget cuts limit our ability to continue buying high
volumes of ink.
- Frequent equipment failures due to constant use over
the last 5 years.

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Background
(2 of 2)
- Primarily, we need a new printer to improve workflow efficiency and
reduce ink costs.
- S1 needs a scanner to upload supporting documents to iPERMS,
and a high volume copier to reproduce finance documents
- S2 needs a color printer to print operational graphics
- S3 needs a high volume printer to reproduce orders
- S4 needs a high volume printer to reproduce hand receipts
- We desire a new printer that is secure (CAC enabled), prints in color,
has duplex capability and 3-in-1 functionality, offers on-site service
support, and is cost efficient.

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- Very concerned about security; the printer must be CAC enabled.
- Very concerned with color capabilities; the printer must print in color.
- Very concerned with duplex capabilities; the printer must have the ability to print
double-sided.
- Very concerned with the functions of the printer; it must be able to print, copy, and
scan (3-in-1).
- Very concerned with onsite service support; printer must have onsite service support.
- Very concerned about cost; cost cannot exceed $3,000.
- Very concerned about cartridge yield (cost/page); cannot cost more than 2 cents per
page.
- Concerned with the printing rate.
- Concerned with the copying output rate.
- Concerned with the scanning speed rate.
- Somewhat concerned about memory capacity of the printer.
Facts

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Assumptions
(1 of 2)
- The cost of the printers researched will remain
constant until our purchase.
- No additional funds will become available to buy a
new printer that costs more than $3,000.
- No manufacturer recalls due to equipment defects.
- Printing consumptions will remain constant.
- Color cartridges will deplete uniformly.
- Black and color printing will have an 80/20
demand.

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Assumptions
(2 of 2)
- Cost of replacement parts and depletion rate will
remain equal, independent of the platform (lifecycle).
- Print/copy/scan rates will remain constant

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Possible COAs
- Lexmark 40GT355 (AWS)
- Hewlett Packard M775DN (Transource)
- Lexmark X746DE (Dell)
- Lexmark X748DE (Telos)
- Lexmark CX510DE (Emtec Federal)
- Lexmark X792DE CAC (NCS)
- Hewlett Packard CM4540 MFP (ITG)
- Dell Multifunction B2375DNF (DELL)

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Priority of Criteria
1. Purchasing Cost
2. Cartridge Yield
3. Printing Rate
4. Copying Output Rate
5. Scanning Speed Rate
6. Memory Capacity

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Weighting of Criteria
(1 of 2)
Cost = Yield > Printing Rate >
Copying Rate > Scanning Rate >
Memory Capacity

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Weighting of Criteria
(2 of 2)
- Cost and yield are equal
- Cost is slightly favored over printing rate
- Cost is favored over copying rate
- Cost is strongly favored over scanning rate
- Cost is strongly favored over memory capacity
- Yield is slightly favored over printing rate
- Yield is favored over copying rate
- Yield is strongly favored over scanning rate
- Yield is strongly favored over memory capacity
- Printing rate is slightly favored over copying rate
- Printing rate is favored over scanning rate
- Printing rate is strongly favored over memory capacity
- Copying rate is slightly favored over scanning rate
- Copying rate is favored over memory capacity
- Scanning rate is slightly favored over memory capacity

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Screening Criteria
(1 of 2)
- Security: Printer must have CAC card capabilities.
- Capabilities: Must be able to print/copy/scan in
duplex and color.
- Maintenance: Vendor must offer onsite customer
support.
- Cost: Cost of the printer must not exceed $3,000.

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Screening Criteria
(2 of 2)
- Print Rate: Must be at least 30 ppm
- Copying Rate: Must be at least 25 pages per
minute (ppm)
- Scanning Rate: Must be at least 30 ppm
- Ability to hold multiple jobs in queue: The memory
must be at least 512MB

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Evaluation Criteria
(1 of 6)
- Short Title: Cost
- Definition: The maximum total cost of each printer
- Unit of Measure: US Dollars
- Benchmark: $2,500
- Formula: ≤ $2,500 is an advantage; > $2,500 is a
disadvantage; less is better

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Evaluation Criteria
(2 of 6)
- Short Title: Cartridge Yield
- Definition: Printing demand, times the cost of the
cartridge, divided by the reproduction capacity (price
per page printed).
- Unit of Measure: US (cents)
- Benchmark: 1.3 cents
- Formula: ≤ 1.3 cents is an advantage; > 1.3 cents
is a disadvantage; less is better

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Evaluation Criteria
(3 of 6)
- Short Title: Printing Rate
- Definition: Pages it can print per minute
- Unit of Measure: pages per minute (ppm)
- Benchmark: 32 ppm
- Formula: ≥ 32 ppm is an advantage; < 32 ppm is a
disadvantage; more is better

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Evaluation Criteria
(4 of 6)
- Short Title: Copying Rate
- Definition: Pages it can copy per minute
- Unit of Measure: pages per minute (ppm)
- Benchmark: 28 ppm
- Formula: ≥ 28 ppm is an advantage; < 28 ppm is a
disadvantage; more is better

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Evaluation Criteria
(5 of 6)
- Short Title: Scanning Rate
- Definition: Pages it can scan per minute
- Unit of Measure: pages per minute (ppm)
- Benchmark: 33 ppm
- Formula: ≥ 33 ppm is an advantage; < 33 ppm is a
disadvantage; more is better

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Evaluation Criteria
(6 of 6)
- Short Title: Memory
- Definition: Number of jobs it can hold in queue
- Unit of Measure: Megabytes (MB)
- Benchmark: 680 MB
- Formula: ≥ 680 MB is an advantage; < 680 MB is a
disadvantage; more is better

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Screened Out COAs
- Lexmark 40GT355: Fails the screening criteria because it
does not print in color.
- Hewlett Packard M775DN: Fails screening criteria because
the cost is $3,860.
- Lexmark X792DE CAC: Fails screening criteria because the
cost is $5,051.
- Hewlett Packard CM4540 MFP: Fails screening criteria
because it does not offer onsite maintenance.
- Dell Multifunction B2375DNF: Fails screening criteria
because is not CAC enabled and it does not print and scan in
color.

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Surviving COAs
LEXMARK X746DELEXMARK CX510DE
LEXMARK X748DE

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Analysis of
LEXMARK X748DE
Advantages:
Yield – ¢ 0.99
Printing Rate – 35 ppm
Copying Rate - 35 ppm
Scanning Rate – 35 ppm
Disadvantages:
Cost - $2,853.94
Memory – 512 MB
Benchmark:
≤ ¢1.3
≥ 32 ppm
≥ 28 ppm
≥ 33 ppm
≥ $2,500
≤ 680 MB

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Analysis of
LEXMARK CX510DE
Advantages:
Cost - $2,007.00
Printing Rate – 32 ppm
Memory – 1024 MB
Disadvantages:
Yield – ¢1.6
Copying Rate - 25 ppm
Scanning Rate – 30 ppm
Benchmark:
≤ $2,500
≥ 32 ppm
≥ 680 MB
≥ ¢1.3
≤ 28 ppm
≤ 33 ppm

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Analysis of
LEXMARK X746DE
Advantages:
Scanning Rate – 35 ppm
Disadvantages:
Cost - $2,599.00
Yield – ¢1.38
Printing Rate – 30 ppm
Copying Rate - 25 ppm
Memory – 512 MB
Benchmark:
≥ 33 ppm
≥ $2,500
≥ ¢1.3
≤ 32 ppm
≤ 28 ppm
≤ 680 MB

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Comparison of COAs
Evaluation Criteria
(Advantage Formula)
Cost
(≤ $2,500)
Lexmark CX510DE
($2,007.00)
<
Lexmark X746DE
($2,599.00)
<
Lexmark X748DE
($2,853.94)
Yield
(≤ ¢1.3)
Lexmark X748DE
(¢0.99)
<
Lexmark X746DE
(¢1.38)
<
Lexmark CX510DE
(¢1.6)
Printing Rate
(≥ 32 ppm)
Lexmark X748DE
(35 ppm)
>
Lexmark CX510DE
(32 ppm)
>
Lexmark X746DE
(30 ppm)
Copying Rate
(≥ 28 ppm)
Lexmark X748DE
(35 ppm)
>
Lexmark CX510DE
(25 ppm)
=
Lexmark X746DE
(25 ppm)
Scanning Rate
(≥ 33 ppm)
Lexmark X748DE
(35 ppm)
=
Lexmark X746DE
(35 ppm)
>
Lexmark CX510DE
(30 ppm)
Memory
(≥ 680 MB)
Lexmark CX510DE
(1024 MB)
>
Lexmark X748DE
(512 MB)
=
Lexmark X746DE
(512 MB)
Courses of Action
(Raw Data)
27

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Conclusion
The Lexmark X748DE (Telos) is the best printer
to purchase to consolidate all reproduction
operations in the battalion. This printer offers all
of the security features and capabilities we are
interested in. The Lexmark X748DE is the most
expensive of the three (still under $3,000), but
the most cost efficient (yield) of them all. This
printer is also the most productive, ranking first
for printing, copying, and scanning rate criteria.
$250 Break-Even Point = 5.84 (6 cartridge)

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Coordination
- Staff OICs & BN XO
- Order through the Army Computer Hardware
Enterprise Software and Solutions (CHESS)

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Recommendation
The Lexmark X748DE (Telos)
printer is the best printer to
purchase
LEXMARK X748DE

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Raw Data Matrix
Courses Of Action
Criteria
CAC
Enable
Color
Duplex 3-1
Onsite
Support
Cost ($)
Yield
(cents)
Printing
Rate
(ppm)
Copying
Rate (ppm)
Scanning
Rate (ppm)
Memory
(mb)
Lexmark X748DE
(Telos) Yes Yes Yes 2,850 0.99 35 35 35 512
Lexmark X746DE
(Dell) Yes Yes Yes 2,600 1.38 30 25 35 512
Lexmark CX510DE
(Emtec Federal) Yes Yes Yes 2,010 1.60 32 25 30 1024
Lexmark 40GT355
(AWS) Yes No Yes 2,820 0.73 70 0 0 512
Hewlett Packard
M775DN
(Transource)
Yes Yes Yes 3,860 0.60 30 30 30 1536
Lexmark X792DE
CAC (NCS) Yes Yes Yes 5,050 0.85 50 50 58 1024
Hewlett Packard
CM4540 MFP (ITG) Yes Yes No 2,950 1.36 42 40 40 1028
Dell Multifunction
B2375DNF (DELL) No No Yes 400 0.92 40 40 40 1024

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Decision Matrix
(1 of 2)
32

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Decision Matrix
(2 of 2)
33

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Sensitivity Analysis
1. Purchasing Cost
2. Cartridge Yield
3. Printing Rate
4. Copying Output Rate
5. Scanning Speed Rate
6. Memory Capacity

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Sensitivity Analysis
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Decision
Do we have your approval to purchase the
Lexmark X748DE (Telos)?
$250 Break-Even Point = 5.84 (6 cartridge)

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Questions
37