http://www.slideshare.net/upload?from_source=loggedin_newsfeed_experiment

1. Presentation
Angel will buy a cap
Assistant sales: Mike
Customer: Angel
Mike Hello, Can I help you
Angel Yes, please. I’m looking a cap
Mike Let me show you a few. What about this cap?
Angel It’s too fancy for me, I look a black cap
Mike Well, excuse me. Can I recommend you
something
Angel Certainly
Mike You should be to buy a cap green light cause

2. Presentation
Angel will buy a cap
Sales assistant Hello, Can I help you?
Client Yes, pleas. I`m looking a cap
Sales assistant Let me show you a few. How about this cap black and white?
client It`s too fancy for me, and I dislike the white color
Sales assistant Well, it come in other colors, too
client Do you have it in black color?
Sales assistant Yes, just a minute please. What size are you?
Client medium
Sales assistant Here you are
client I like it. Can I try?
Sales assistant Certainly
Client …
Sales assistant So, how do you like it?
Client It`s really nice. How much is it?
Sales assistant It`s only $40.00
(dollars)
Client Very well, I’ll buy it.
Sales assistant Ok, you`re welcome.