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Lean Improves Heart Failure Care

Kapil Parakh MD MPH PhD
Director of Heart Failure
What is Heart Failure?

•  6 million Americans, $35 Billion
•  Chronic condition - Heart fails
   to meet body’s needs
•  The body compensates by
   retaining salt and water
•  Many causes – heart attacks,
   high BP, alcohol, drugs etc
•  Complex management –
   medical therapy and self care
•  Leading cause of readmissions      2
Education                                    Follow-up                            Communication

                                Heart Failure NP Clinic                  Heart Failure NP
Electronic education                                                     communicates to PCP
                                           Transportation
   New Patient                                                                Patient /caregiver
                                              Diuresis clinic                 outreach
   Education Material
                                                                                     Motivational
 Education in diuresis clinic                 TAP Primary Care                       interviewing training
                                                                                                                Heart
                                                                                                               Failure
        Provider Education                         ED Triage and
                                                   risk stratification
                                                                                   New order sets for        Admission
                                                                                   medicine floors
 Improved protocols                     Johns Hopkins Heart
                                        Failure Community                       Hospital fills
 Education of                           Advocate Program                        prescriptions
 homecare nurses
                                  Identify high-risk for                 Pharmacist
 Ultrafiltration                  readmission                            medication review

Treatment High-risk Patient Medicines
Heart Failure All Cause
Readmission Rates
                          $ 800,000	

                           savings!!

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2012-08-21: Lean Startup improves heart failure care

  • 1. Lean Improves Heart Failure Care Kapil Parakh MD MPH PhD Director of Heart Failure
  • 2. What is Heart Failure? •  6 million Americans, $35 Billion •  Chronic condition - Heart fails to meet body’s needs •  The body compensates by retaining salt and water •  Many causes – heart attacks, high BP, alcohol, drugs etc •  Complex management – medical therapy and self care •  Leading cause of readmissions 2
  • 3. Education Follow-up Communication Heart Failure NP Clinic Heart Failure NP Electronic education communicates to PCP Transportation New Patient Patient /caregiver Diuresis clinic outreach Education Material Motivational Education in diuresis clinic TAP Primary Care interviewing training Heart Failure Provider Education ED Triage and risk stratification New order sets for Admission medicine floors Improved protocols Johns Hopkins Heart Failure Community Hospital fills Education of Advocate Program prescriptions homecare nurses Identify high-risk for Pharmacist Ultrafiltration readmission medication review Treatment High-risk Patient Medicines
  • 4. Heart Failure All Cause Readmission Rates $ 800,000 savings!!