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GENERAL LEARNING AID G4

Instructions for Producing a Small Floor Map
SUPPLIES NEEDED FOR TWO SMALL FLOOR MAPS
Each small Floor Map serves a group of 4-5 participants.
1. 8 1/2” x 11” paper in the following colors:
• orange, 2 sheets
• white, 3 sheets
• yellow, 3 sheets
• red, 3 sheets
• blue, 3 sheets
• green, 3 sheets
2. Photocopier
3. Laminator and seventeen 8 1/2” x 11” laminating sheets
4. Strong tape (e.g. clear packaging tape)

DESCRIPTION OF COMPLETED SMALL FLOOR MAP
The Small Floor Map is designed to be used by a small group of participants. It is half the size of
the Floor Map, but otherwise identical, and consists of four sections: (1) Four D’s of Disconnection,
(2) Self-Empathy, (3) Honesty, and (4) Empathy. Each section contains color-coded laminated pieces
joined together in a vertical formation. See Photo and Layout under G3 Floor Map

STEP-BY-STEP INSTRUCTIONS FOR PRODUCING TWO SMALL FLOOR MAPS
1. Print one copy of each template. Use colored paper as indicated below.
Section 1: Four D’s of Disconnection (two pieces)
1. Template G4-1: Four D’s of Disconnection (orange)
2. Template G4-2: Diagnosing, Denying, Deserve, Demanding (orange)

Section 2: Self-Empathy (five pieces)
1. Template G4-3: Self-Empathy (white)
2. Template G4-4: Observation (yellow)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

1
GENERAL LEARNING AID G4 — Instructions for Producing a Small Floor Map

3. Template G4-5: Feeling (red)
4. Template G4-6: Need (blue)
5. Template G4-7: Request (green)

Section 3: Honesty (five pieces)
1. Template G4-8: Honesty (white)
2. Template G4-9: Observation (yellow)
3. Template G4-10: Feeling (red)
4. Template G4-11: Need (blue)
5. Template G4-12: Request (green)

Section 4: Empathy (five pieces)
1. Template G4-13: Empathy (white)
2. Template G4-14: Observation (yellow)
3. Template G4-15: Feeling (red)
4. Template G4-16: Need (blue)
5. Template G4-17: Request (green)

2. Laminate each piece.
3. Cut all laminated sheets in half to make two Small Floor Maps.
4. Use tape to attach the pieces for each section. Tape the back and front of the laminated pieces,
leaving a little space in between pieces so that they may be folded over each other for storage.

TEMPLATES PROVIDED
See list of 17 templates arranged by section in the Step-by-Step Instructions, above.

NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

2
FOUR D’S OF
DISCONNECTION
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

FOUR D’S OF
DISCONNECTION
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
• Diagnosing or judging
• Denying responsibility
• Deserve-type thinking
(implying punishment or reward)

• Demanding
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

• Diagnosing or judging
• Denying responsibility
• Deserve-type thinking
(implying punishment or reward)

• Demanding
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
SELFEMPATHY
Conscious intention to
connect with self
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

SELFEMPATHY
Conscious intention to
connect with self
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
OBSERVATION
What happened?
(facts only)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

OBSERVATION
What happened?
(facts only)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
FEELINGS
How am I feeling
now about it?
NVC TOOLKIT FOR FACILITATORS • ©2008 Raj Gill, Lucy Leu, Judi Morin

FEELINGS
How am I feeling
now about it?
NVC TOOLKIT FOR FACILITATORS • ©2008 Raj Gill, Lucy Leu, Judi Morin
NEEDS
What do I need
now?
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

NEEDS
What do I need
now?
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
REQUEST
What might be my
present request for
connection or action?
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

REQUEST
What might be my
present request for
connection or action?
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
HONESTY
Conscious intention to
connect with others
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

HONESTY
Conscious intention to
connect with others
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
When I

HEAR, SEE,
TASTE, TOUCH,
SMELL ....,
or remember hearing, seeing,
tasting, touching, smelling ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

When I

HEAR, SEE,
TASTE, TOUCH,
SMELL ....,
or remember hearing, seeing,
tasting, touching, smelling ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
I FEEL ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

I FEEL ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
because

I NEED
(value, dream of) ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

because

I NEED
(value, dream of) ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
Would you be willing to:
• tell me how you feel, hearing
what I just said?
• tell me what you heard me say?
• [do] ... ? (specify concrete action)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

Would you be willing to:
• tell me how you feel, hearing
what I just said?
• tell me what you heard me say?
• [do] ... ? (specify concrete action)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
EMPATHY
Conscious intention to
connect with other
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

EMPATHY
Conscious intention to
connect with other
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
HEAR,
SEE, TASTE,
TOUCH, SMELL ...,
When you

or remember hearing, seeing,
tasting, touching, smelling ...

NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

HEAR,
SEE, TASTE,
TOUCH, SMELL ...,
When you

or remember hearing, seeing,
tasting, touching, smelling ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
do you

FEEL ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

do you

FEEL ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
because you

NEED
(value, dream of) ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

because you

NEED
(value, dream of) ...
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
Would you like:
• me to tell you how I feel?
• me to tell you what I heard?
• me to [do] ... ?
(specify concrete action)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

Would you like:
• me to tell you how I feel?
• me to tell you what I heard?
• me to [do] ... ?
(specify concrete action)
NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin

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Gla4 small floor_map

  • 1. GENERAL LEARNING AID G4 Instructions for Producing a Small Floor Map SUPPLIES NEEDED FOR TWO SMALL FLOOR MAPS Each small Floor Map serves a group of 4-5 participants. 1. 8 1/2” x 11” paper in the following colors: • orange, 2 sheets • white, 3 sheets • yellow, 3 sheets • red, 3 sheets • blue, 3 sheets • green, 3 sheets 2. Photocopier 3. Laminator and seventeen 8 1/2” x 11” laminating sheets 4. Strong tape (e.g. clear packaging tape) DESCRIPTION OF COMPLETED SMALL FLOOR MAP The Small Floor Map is designed to be used by a small group of participants. It is half the size of the Floor Map, but otherwise identical, and consists of four sections: (1) Four D’s of Disconnection, (2) Self-Empathy, (3) Honesty, and (4) Empathy. Each section contains color-coded laminated pieces joined together in a vertical formation. See Photo and Layout under G3 Floor Map STEP-BY-STEP INSTRUCTIONS FOR PRODUCING TWO SMALL FLOOR MAPS 1. Print one copy of each template. Use colored paper as indicated below. Section 1: Four D’s of Disconnection (two pieces) 1. Template G4-1: Four D’s of Disconnection (orange) 2. Template G4-2: Diagnosing, Denying, Deserve, Demanding (orange) Section 2: Self-Empathy (five pieces) 1. Template G4-3: Self-Empathy (white) 2. Template G4-4: Observation (yellow) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin 1
  • 2. GENERAL LEARNING AID G4 — Instructions for Producing a Small Floor Map 3. Template G4-5: Feeling (red) 4. Template G4-6: Need (blue) 5. Template G4-7: Request (green) Section 3: Honesty (five pieces) 1. Template G4-8: Honesty (white) 2. Template G4-9: Observation (yellow) 3. Template G4-10: Feeling (red) 4. Template G4-11: Need (blue) 5. Template G4-12: Request (green) Section 4: Empathy (five pieces) 1. Template G4-13: Empathy (white) 2. Template G4-14: Observation (yellow) 3. Template G4-15: Feeling (red) 4. Template G4-16: Need (blue) 5. Template G4-17: Request (green) 2. Laminate each piece. 3. Cut all laminated sheets in half to make two Small Floor Maps. 4. Use tape to attach the pieces for each section. Tape the back and front of the laminated pieces, leaving a little space in between pieces so that they may be folded over each other for storage. TEMPLATES PROVIDED See list of 17 templates arranged by section in the Step-by-Step Instructions, above. NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin 2
  • 3. FOUR D’S OF DISCONNECTION NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin FOUR D’S OF DISCONNECTION NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 4. • Diagnosing or judging • Denying responsibility • Deserve-type thinking (implying punishment or reward) • Demanding NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin • Diagnosing or judging • Denying responsibility • Deserve-type thinking (implying punishment or reward) • Demanding NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 5. SELFEMPATHY Conscious intention to connect with self NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin SELFEMPATHY Conscious intention to connect with self NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 6. OBSERVATION What happened? (facts only) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin OBSERVATION What happened? (facts only) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 7. FEELINGS How am I feeling now about it? NVC TOOLKIT FOR FACILITATORS • ©2008 Raj Gill, Lucy Leu, Judi Morin FEELINGS How am I feeling now about it? NVC TOOLKIT FOR FACILITATORS • ©2008 Raj Gill, Lucy Leu, Judi Morin
  • 8. NEEDS What do I need now? NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin NEEDS What do I need now? NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 9. REQUEST What might be my present request for connection or action? NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin REQUEST What might be my present request for connection or action? NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 10. HONESTY Conscious intention to connect with others NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin HONESTY Conscious intention to connect with others NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 11. When I HEAR, SEE, TASTE, TOUCH, SMELL ...., or remember hearing, seeing, tasting, touching, smelling ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin When I HEAR, SEE, TASTE, TOUCH, SMELL ...., or remember hearing, seeing, tasting, touching, smelling ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 12. I FEEL ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin I FEEL ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 13. because I NEED (value, dream of) ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin because I NEED (value, dream of) ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 14. Would you be willing to: • tell me how you feel, hearing what I just said? • tell me what you heard me say? • [do] ... ? (specify concrete action) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin Would you be willing to: • tell me how you feel, hearing what I just said? • tell me what you heard me say? • [do] ... ? (specify concrete action) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 15. EMPATHY Conscious intention to connect with other NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin EMPATHY Conscious intention to connect with other NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 16. HEAR, SEE, TASTE, TOUCH, SMELL ..., When you or remember hearing, seeing, tasting, touching, smelling ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin HEAR, SEE, TASTE, TOUCH, SMELL ..., When you or remember hearing, seeing, tasting, touching, smelling ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 17. do you FEEL ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin do you FEEL ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 18. because you NEED (value, dream of) ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin because you NEED (value, dream of) ... NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin
  • 19. Would you like: • me to tell you how I feel? • me to tell you what I heard? • me to [do] ... ? (specify concrete action) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin Would you like: • me to tell you how I feel? • me to tell you what I heard? • me to [do] ... ? (specify concrete action) NVC TOOLKIT FOR FACILITATORS • ©2009 Raj Gill, Lucy Leu, Judi Morin