1. LUX DEMO SCRIPT
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2. HOTEL GROUP SEARCH
1. Select « All » hotels in drop down menu
2. Select « Arrival date » in next 5 days
3. Select « Nights »: 1
4. Select « Rooms »: 1
5. Select « Adults »: 2
6. Select « Children »: 0
7. Click « Search »
8. Scroll down Group search results to show all hotels (available and not available)
9. Click on “Map” tab to show hotel locations
10. Click on “List” tab to return to group search results
11. Go to “INTERNATIONAL HOTEL”
12. Click “Show Details” and show “Features/Map/Pictures”
13. Click on “View all Offers”
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3. SEARCH RESULTS
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Scroll down the page to show all rates
Change Currency
Switch Language: FR/ENG/RU/JP
Explain Display by “PRICE” and change to “ROOM”, then back to “PRICE”
Show the “Lastminute” rate : it only appears during for arrival date within next 5
days
6. Change the “Arrival date” to any date beyond next 30 days (except 15 October and
30 November)
7. Show that “Advanced Booking Rate” appears and “Lastminute” rate does not
appear
8. Go to “Flexible Rate”
9. Show rate information: photos, details, top features
10. Click “View Rooms” under rate
11. Pick “Standard Room”
12. Show room information: photos, details, top features
13. Click “Book”
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4. BOOKING FUNNEL: STEP 1
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Show “Room” drop down menu
Choose Bedding type
Change the Arrival Date to 15 October 2015
Change the Number of nights to 2 – show unavailability message
Change the Number of nights to 3 – show availability (thanks to
“overbooking” feature)
6. Click “Add a Room” to show multiple room booking
7. Cancel this room
8. Tick the Flowers-in-Room option and show price adjustment Use your own
9. Show multiple email address entry using the “+” button
10.Click “Continue”
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email to receive
Guest link
confirmation
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5. BOOKING FUNNEL: STEP 2
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Show upgrade and message
Click “ yes, Upgrade”
Show modified room description and discount applied
Show “Modify Booking” to return to previous page (do not click)
Tick “General Terms and Conditions”
Click “Continue”
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6. BOOKING FUNNEL: STEP 3
1. Show Booking Process step-by-step at the top of the page
2. Fill in CC details: 4444333322221111/ Cvv 123
3. Explain that the message about the payment can change according to
configuration (prepayment, deposit or no online payment)
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7. BOOKING FUNNEL: STEP 4
1. Show Final Confirmation
2. Click on “SMS” Confirmation to proceed with the test
3. Click on “QRCode” links
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8. Corporate rate
1. Select « International » hotel in drop down menu
2. Select « Arrival date » in next 5 days
3. Select « Nights »: 1
4. Select « Adults »: 1 or 2
5. Type « HSBC » in Access key field
6. Click « Search »
7. Show HSBC rate with logo in Search Results
8. Click on “Select this Offer”
9. Go to Standard Room and click Book
10. Show HSBC logo on Booking Funnel Step 1 in top left-hand corner
11. Show personal information fields are prefilled
To show HSBC corporate rate with Flexible rate, use access code “HSBC2”
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9. IATA rate
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Use 99999992 IATA code on Royal Palace in the Booking Engine
Click on book
Show all public rates
Pick up « FLEXIBLE RATE : Breakfast Included »
Choose « standard » room and click book
Highlight personal information already filled in
Show special message for the travel agency
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10. TO NET rate
1. Select « International » hotel in drop down menu
2. Select any « Arrival date »
3. Select « Nights »: 1
4. Select « Adults »: 1 or 2
5. Type « TUI2013 » in Access key field
6. Click « Search »
7. Show TUI rate with logo in Search Results
8. Click on “Select this Offer”
9. Go to Standard Room and click Book
10. Show TUI logo on Booking Funnel Step 1 in top left-hand corner
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11. LUX Cross selling
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Select « International » hotel in drop down menu
Select Arrival date : 30th of November2014
Select « Nights »: 1
Select « Adults »: 1 or 2
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12. Instructions for Luxury hotels Back Office
Do not modifiy anything in International hotel and Royal Palace back office
 The Continental hotel is the only one where you can create new rates with any
configuration for your specific demos.
 The Continental hotel is also the hotel on which the updater has been linked. So
please remind the instructions below:
 Individual & Best-Available-Rate have been created in back office only
for updater demo :
Do not modify the configuration for these 2 rates.
 Single & Double room types have been created in back office only for
Updater demo
Do not delete these 2 room types.
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