A few insights on incorporating Lean strategies when developing online products and websites.

1. LEA(R)N
Making'lean!ACTIONABLE!
By:!Angelique!Saunders!@angelQube!
adapted!from!Lean!UX!NYC!2014!!!!!!

2. What we’re asked to build…

3. Some of our guidelines
• build!for!every!scenario!!
• inconsistent!requirements!
• stakeholder!vs.!user!needs!
• too!many!features!
• no!key!performance!metrics!

4. Did you say the “L” word?

5. Our sort-a-lean process
• Resort!to!waterfall!
• Different!moving!pieces!
• No!chance!to!iterate!
• Large!scale!reQdesigns!
• Can’t!visualize!the!final!product!

6. How can we create thinking
problem solvers?

7. Good “intrapreneurs” take baby steps,
reframe things, and are subversive.
• ask!inquisiUve!quesUons!!
• support!data!for!idenUfied!
problem!
• gaps!between!the!current!
system!and!the!idealized!state!
• create!smaller!smart!goals!

8. How can we change the
conversation?

9. From “Build this” to “How can
we measure success?”
• Declare!assumpUons!
• IdenUfy!constraints!!
• Understand!the!current!ecoQ
system!
• DemocraUze!the!product!
vision!

10. How can we get from
doubt to certainty?

11. Learning from our experiments
• quick!and!small!version!
iteraUons!
• conUnuous!improvements!!
• failure!part!of!the!process!
• analyze!user!tesUng!and!
metrics!

12. How can we design
for the right now ?

13. The idealized design
• relevant!to!the!current!context!
• provides!value!to!the!user!
• modifiable!for!future!iteraUons!
• fricUonless!with!opUmal!
performance!

14. Lean is not about action, assumptions
or jumping to conclusions.

15. Lean is about
making things actionable.
• All!designed!elements!should!challenge!
assumpUons!
• Benchmark!success!with!measurable!
goals!
• Iterate!with!MVP!test!builds!and!assess!
feedback!
• The!idealized!design!thrives!and!adapts!
within!a!complex!system!

16. Lean = LEA(R)N
By:!Angelique!Saunders!@angelQube!
adapted!from!Lean!UX!NYC!2014!!!!!!