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Transparency in an actual Open Government: the Basque experience
1. Transparency in an actual
Open Government:
the Basque experience
Alberto Ortiz de Zarate @alorza
Nagore de los Ríos @nagodelos
2. “In the Basque Country that I want, the citizen is an
adult one who is able to think, decide and take
responsibility by participating in the joint
construction of the country.
And I want to stress this: the times when citizens
were treated like children who are led by the hand,
who are told what to do are over. The days when
people look to the politic parties or public institutions
to know where to walk have come to an end.”
Patxi Lopez, January 14, 2010
“A new social contract between Basques”
http://www.slideshare.net/Irekia/100114-contrato-social-kontratu-sozial
3. Irekia:
a set of tools for opening up governments
Transparency: the information, all the
information and nothing but the true
information
Participation: not only on government’s
platform, but all around the internet
Collaboration: jointly building the welfare
and taking care of the commons
4. Our model for opening data
#1: No documents, but data
#2: No authorizations, but free reuse
#3: Information: better on-offer than on-
demand
#4: No fees, but free
#5: Not technology-driven, but reuse-driven
#6: Sustainably based on web content
5. Change inside!
Transparency as a value:
transparency = obscenity x clarity
Transparency as an attitude:
changing minds for changing ways
Transparency as a behavior:
from head to toe
Transparency as a routine:
new procedures, laws and technology
6. Guidelines for a responsive governance
Language
Storytelling
Accountabilit
y
Listening
Ubiquity
Face-to-face
24/7
Our region’s President is giving a strong support to the Open Government strategy, and to this project. I want to quote 2 paragraphs from a speech at the beginning of 2010.
The new communication guidelines are: Language: clear and simple, conversational. Storytelling: providing context and graphic expressions to the data in order to explain the story. Accountability: You can be sure that the one in charge is answering you. Not just a community manager. Listening is more important than talking. Ubiquity: people are talking everywhere all the time; the place is the world. Face-to-face: the officials show their face, name and contact details. 24/7 availability. Using mobile devices to respond in minutes, not in days This communication must always be supported by data. Everyone has an opinion, but facts are facts. Nowadays, Government should directly link the headlines and the data sources.
The new communication guidelines are: Language: clear and simple, conversational. Storytelling: providing context and graphic expressions to the data in order to explain the story. Accountability: You can be sure that the one in charge is answering you. Not just a community manager. Listening is more important than talking. Ubiquity: people are talking everywhere all the time; the place is the world. Face-to-face: the officials show their face, name and contact details. 24/7 availability. Using mobile devices to respond in minutes, not in days This communication must always be supported by data. Everyone has an opinion, but facts are facts. Nowadays, Government should directly link the headlines and the data sources.
The new communication guidelines are: Language: clear and simple, conversational. Storytelling: providing context and graphic expressions to the data in order to explain the story. Accountability: You can be sure that the one in charge is answering you. Not just a community manager. Listening is more important than talking. Ubiquity: people are talking everywhere all the time; the place is the world. Face-to-face: the officials show their face, name and contact details. 24/7 availability. Using mobile devices to respond in minutes, not in days This communication must always be supported by data. Everyone has an opinion, but facts are facts. Nowadays, Government should directly link the headlines and the data sources.
The new communication guidelines are: Language: clear and simple, conversational. Storytelling: providing context and graphic expressions to the data in order to explain the story. Accountability: You can be sure that the one in charge is answering you. Not just a community manager. Listening is more important than talking. Ubiquity: people are talking everywhere all the time; the place is the world. Face-to-face: the officials show their face, name and contact details. 24/7 availability. Using mobile devices to respond in minutes, not in days This communication must always be supported by data. Everyone has an opinion, but facts are facts. Nowadays, Government should directly link the headlines and the data sources.
The new communication guidelines are: Language: clear and simple, conversational. Storytelling: providing context and graphic expressions to the data in order to explain the story. Accountability: You can be sure that the one in charge is answering you. Not just a community manager. Listening is more important than talking. Ubiquity: people are talking everywhere all the time; the place is the world. Face-to-face: the officials show their face, name and contact details. 24/7 availability. Using mobile devices to respond in minutes, not in days This communication must always be supported by data. Everyone has an opinion, but facts are facts. Nowadays, Government should directly link the headlines and the data sources.