http://www.simonkenna.co.uk/ 10 Top TELESALES TIPS To Springboard Your Telephone Sales Efforts In 2017 http://www.simonkenna.co.uk/ 10 Top TELESALES TIPS To Springboard Your Telephone Sales Efforts In 2017

1. SIMON KENNA
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www.simonkenna.co.uk
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T:
020
8720
6567
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E:
simon@simonkenna.co.uk
10
Top
TELESALES
TIPS
To
Springboard
Your
Telephone
Sales
Efforts
In
2017
My
Top
Suggestions
For
Success…
Implementing
the
following
tips
will
raise
anyone’s
success
levels
by
20-­‐1000%.
No
kidding.
Get
real
as
an
individual
and
the
revenue
will
flow
in.
It
always
does,
although
getting
real
is
hard
in
the
frontline
of
telephone
sales.
But
why
not
be
the
exception
in
2017?
Your
boss
and
your
bank
balance
will
thank
you.
1.
Beware
of
your
email
inbox.
Telesales
staff
are
often
ruled
by
their
email
inboxes
these
days.
By
allowing
this
they
risk
losing
control
of
who
is
in
charge.
If
you’re
not
actively
on
the
phone,
you’re
redundant
in
sales.
Tip:
Don't
waste
time
being
'busy'
with
endless
and
often
pointless
email.
2.
Likewise
CRM
systems.
You
will
have
a
thousand
contacts,
with
the
minutest
detail
updated
on
the
CRM
after
every
call,
yet
most
of
these
people
will
not
become
clients.
Potential
clients
jump
out
at
one,
virtually
every
time.
You
don't
need
all
the
detail
of
every
call.
Tip:
Try
to
be
the
smart
one
in
your
telesales
office.
3.
KPIs
and
dashboards.
Really?
You
track
everything
to
the
last
paper
clip?
Time-­‐wasting
-­‐
and
you
know
it.
Let
someone
else
do
it.
Here's
the
tip:
You
make
money
on
the
phone,
not
at
the
KPI
party.
Expert
Telesales
Tips
From…
SIMON KENNA
TELEPHONE
SALES
TRAINING
COACK
UK

2. SIMON KENNA
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www.simonkenna.co.uk
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T:
020
8720
6567
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simon@simonkenna.co.uk
4.
Your
day
starts
at
9am?
I
know
people
who
have
done
a
day’s
worth
of
cold-­‐calling
between
8am
and
10am.
The
early
bird
catches
the
worm.
Find
out
when
people
get
in
and
synchronise
your
calls.
And
the
tip
is:
Get
to
work
early
and
ask
to
finish
early.
Your
boss
should
see
the
sense
in
this.
5.
Whatever
your
official
start
time,
get
to
work
25
minutes
early.
Yes,
25
minutes.
Every
day.
Here’s
the
tip:
The
early
bird
gets
the
worm.
(An
English
proverb).
6.
Gossip:
New
Year’s
Resolution
Number
1.
Go
to
work……and
work.
Do
not
troll
around
gossiping,
and
avoid
the
bad
boys
in
the
team
where
work
is
concerned.
You
know
it
makes
sense.
Tip:
If
you
are,
or
think
you
are
the
bad
boy
try
growing
up,
that
often
works
out
well.

3. SIMON KENNA
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www.simonkenna.co.uk
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T:
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8720
6567
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simon@simonkenna.co.uk
7.
Internet
browsing:
who
are
you
kidding?
Everyone
will
know
you’re
the
one
who’s
doing
it
all
day.
Grow
up
and
start
making
money.
Tip:
Stop
stealing
time
from
your
employer
each
day.
Everyone
wins.
8.
Mobile
phones:
companies
which
allow
phones
on
the
desk
at
work
are
crazy.
Mobiles
are
playtime
at
work.
Do
not
mix
playtime
with
making
business
calls
at
work.
Tip:
This
is
called
working.
9.
Be
calm;
be
grown
up;
dress
properly
for
work.
Talk
properly;
be
polite;
be
engaging;
get
real;
plan
your
calls;
use
a
script;
take
advice;
give
advice.
Tip:
Be
well
respected
in
the
office
and
respect
others.

4. SIMON KENNA
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www.simonkenna.co.uk
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T:
020
8720
6567
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E:
simon@simonkenna.co.uk
10.
You
don't
have
a
coach?
Have
you
ever
heard
of
a
successful
athlete
or
footballer
that
has
no
coach?
Most
have
several
to
get
them
to
the
top.
Proper
telephone
sales
coaching
works
just
like
oil
on
a
bicycle
chain.
My
final
tip:
Get
an
experienced
top
flight
telesales
coach
for
lasting
personal
results
and
increased
company
revenues.
Coaching
and
managing
are
very
different.
The
above
may
seem
easy
–
obvious,
even.
But
less
than
4%
of
you
will
be
capable
of
fulfilling
such
suggestions
for
even
a
day.
Think
about
that
and
think
about
your
future.
All
of
the
above
is
possible,
but
-­‐
like
success
itself
-­‐
it's
elusive
to
most.
It
shouldn't
be,
though.
So
check
your
business
and
your
personal
compass.
Could
you
do
with
some
help?
If
you
want
to
breathe
new
life
into
your
cold
calling
efforts,
either
contact
me
or
get
your
boss
to
contact
me
to
get
strong
and
successful
telephone
sales
coaching.
I
offer
in-­‐house
training
and
telesales
seminars
across
the
UK
and
Ireland.