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A Short Guide to
Corporate Rescue

   A. Drayton Boylston




    © 2013 and beyond A. Drayton Boylston
Overview



                     Following is a Short Guide to Corporate Rescue inspired
                     by Bob Cratchit’s writings in Drayton Boylston’s book-
                     Coming UnScrooged!

                     This document provides you with an overview of issues
                     surrounding a corporate rescue. This is just the wake up
If not you, then     call, not the solution. You have ownership of that.

whom? If not         My hope is that this primer inspires you to examine
now, then when?      yourself and your organization. The corporate world is in a
                     state of crisis- a values crisis. This document addresses why
                     this subject deserves your full attention.

                     As a leader you have a duty to raise the level of awareness
                     about this issue and be the catalyst for change!




                   www.executivecoachinguniversity.com
Chapters




Why do corporations need to be rescued?


What is a corporate rescue?


What does it mean to you?


What does it mean to your people?


What does it mean to your community?


What now?




            www.executivecoachinguniversity.com
I. Why do corporations need to be rescued?
                    Let’s get one thing straight from the start: As a former CEO
                    and Fortune 100 executive, I came from the very same
                    world in which you live. I’ve had to lead challenging
                    people, make big budgets and perform... no matter what.
                    No excuses accepted. My hope is that this fact will give
                    the words to follow even more credibility.

                    I knew that in order to make a compelling argument
                    (which I outline in the coming pages) I had to hit people
                    (like me) between the eyes with the facts; facts which are
Companies that      irrefutable. You will be well served to view this as
                    serious business. Your job, and the jobs of many others,
have figured this
                    may well depend on it.
out don’t worry
about survival.     Survival
Those that
haven’t are in      The short answer to the question above is survival. If you
BIG trouble.        don’t change to a values‐based organization—one that
                    aligns its corporate values with its employees’ values—you
                    will not survive. I can’t make it any simpler. Slowly but
                    surely the disconnection of values erodes the foundation of
                    any organization. It’s a killer of companies.

                    Money
                    If you don’t rescue your organization it will cost you
                    tremendous amounts of money. I knew that would get
                    your attention. Take turnover, for example. If you have
                    a toxic culture, one which drives away good people with
                    solid values, it can cost you millions.

                    Based upon research from Bradford Smart in his book Top
                    Grading, losing one of your top people can cost you
                    upwards of 24 times their salary. 24 times! Now take a
                    look at your turnover statistics. Imagine reducing that by
                    25‐50%. What would that mean to your bottom line? A
                    corporate rescue helps you achieve that.



                    www.executivecoachinguniversity.com
Health‐ It’s a Crisis in the Business World
                     Soak up these statistics:

                     The New England Journal of Medicine declared that
                     "managing the long-term effects of the physiological responses to
                     stress is critical to survival." Stress contributes to 85 percent of
                     all medical problems.
                     Fifty‐two percent of executives will die of diseases related to
The health of
                     stress.
your people is a
                     A U.S. Public Health Survey estimated that 70 to 80 percent
barometer for the
                     of Americans who visit a physician each year suffer from
REAL health of
                     stress.
your organization!
                     By 2020 depression is forecasted to be the #2 cause of death.
                     According to a Gallop Poll, 80% of workers never use their
                     greatest gifts at work.
                     Lack of engagement costs U.S. businesses $385 BILLION a
                     year.
                     Only one in eight people who work long hours say they do so
                     because they genuinely enjoy their jobs.
                     Employee engagement is only 33%.
                     55% of full-time employees say that work-related stress
                     makes them ill-tempered at home.
                     Most managers think that working long hours is unacceptable but
                     necessary for their career.
                     More than 33,000 business people a year in Japan kill
                     themselves, according to the British Medical Journal.

                     You can measure the health of your organization by how
                     your absenteeism compares to those of your peers. Also,
                     compare your insurance premiums to other companies.
                     Additionally, research how many disability claims you have
                     versus other organizations. What is stress costing you? Do
                     you have your arms around this?




                     www.executivecoachinguniversity.com
II. What is a corporate rescue?

                      A corporate rescue starts with crystallizing what you truly
                      believe in. In essence, shifting to values‐based leadership,
                      focused on human capital.

                      It starts with the alignment of the company’s values with
                      the values of its people. This alignment is critical to a
                      company’s long term success. Without this you might have
                      short term (but most assuredly not long term) success. A
                      “values disconnect” can in its simplest form be measured
                      by your turnover. This is not just based on raw turnover
Take a stand for
                      statistics, I mean turnover of those that you really wish to
what you believe in   retain. 51% of all top performers are actively looking for
and you come          another job! What would losing 1 out of 2 of your best
face‐to‐face with     people cost your organization?
your values.
                      Have you conducted exit interviews? Real ones, not a few
                      superficial questions posed by your HR team.

                      If you can get down to the essence of why people are
                      departing, most often times you will find out that they are
                      leaving because there is a misalignment of values. Plain and
                      simple.

                      The rescue starts with the essence of what people and the
                      organization stands for... their values. After you unearth
                      these you can accelerate the rescue by aligning the
                      company’s mission and related objectives from there.
                      Absolutely everything starts with the shared values.

                      III. What does it mean to you?
                      As a leader it means a new focus, one which centers on
                      your human capital. It really means acting as a leader and
                      not just a manager. It means investing for the future and not
                      just for the next quarter. It means having faith that a dollar
                      spent on human capital ultimately yields a greater return
                      than almost any other investment.




                      www.executivecoachinguniversity.com
IV. What does it mean to your people?
                     Happiness, stability, productivity, and purpose. Most
                     people are hungry to align themselves with a cause they
                     believe in. Multiple surveys say that between 75‐80% of
                     American employees are not happy with their jobs and
                     would like to change! How many good people in your
                     ranks feel this way?

                     By rescuing your organization you can change that. By
                     focusing on your human capital you can make more
                     money, create a healthier culture, and find greater meaning
                     for your work- and the work of your people. And, oh, your
                     clients too!

                     V. What does it mean to your community?
                     It means a “big boomerang!” You put it out there and you
                     get it back. Imagine if you had happy productive and
                     energized workers? What do you think they would take
                     home every night? Happiness and pride knowing they
By focusing on       worked for an organization that they believed in, one that had
your people you      the same values as they have.
positively affect
the very fabric of   Do you think they would be more productive? Do you think
                     they would be nicer people at home? Do you think they
society!             would be better spouses, parents, and friends? Do you think
                     they would take that out to the community in a positive
                     way? Do you think that would reflect positively on your
                     organization? Do you think that in turn would translate into
                     more long term dollars for your company?
VI. What now?
                    Take action…NOW! Talk with your employees, really talk
                    with them. Research the things I noted in this paper.
                    Discover for yourself what is really happening with your
                    human capital.
Doing good does
                    After you are convinced (and if you aren’t, I really want to
indeed lead to      hear about it) share what you have discovered with others
doing well!         in positions of authority. The fact is as a leader you have a
                    duty to those around you to be brave, bold, and steadfast in
                    doing what is right for your people.

                    Please know that focusing on your people is not some New
                    Age feel good approach to business. What I am advocating
                    in this document is based upon simple math. This math
                    proves that the investment in your people does indeed
                    make money for the corporation.

                    I believe that if you spend some time soaking up what I
                    have said you will believe it too. As a leader, you are duty
                    bound to serve your people well. Starting with the values
                    conversation is a good place to start.

                    In service,




                   A. Drayton Boylston
                   Founder and CEO- Executive Coaching University
                   Drayton.Boylston@ExecutiveCoachingUniversity.com




For more information please visit: www.executivecoachinguniversity.com
Resources

Corporate rescues begin with the people in the company being inspired to
make positive changes. In reality, they begin with individuals like you!


Click here for a full array of Coaching Resources




                   A Contemporary Classic of
                   Corporate Rescue and Redemption
A lifeline for executives looking for the key to save themselves from the lives they've created.
This page-turning parable compares Dickens' classic lead character to Ben Scrooge, a cold-
hearted corporate executive culled straight from today's headlines . $24.95

Buy now! or Learn more...




                       The Sage and Scholar's Guide
                    Why the executive market needs more coaches and
                    how to confidently enter this lucrative field. The secrets top earners in the
                    coaching field have discovered are revealed in this dynamic multimedia
program. $99 Learn more...




                             True Life Stories of Executives and Their Rescues
                             Listen to the true life stories of six high-powered executives.
                             Hear—in their own words—what it was like at the moment they
                             recognized they needed to be rescued and what they did next.
                             You'll learn six different strategies for drastically improving your life
and the lives of those you love and serve. $99 Buy now!

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The Executive Coaching University's Short Guide to Corporate Rescue

  • 1. A Short Guide to Corporate Rescue A. Drayton Boylston © 2013 and beyond A. Drayton Boylston
  • 2. Overview Following is a Short Guide to Corporate Rescue inspired by Bob Cratchit’s writings in Drayton Boylston’s book- Coming UnScrooged! This document provides you with an overview of issues surrounding a corporate rescue. This is just the wake up If not you, then call, not the solution. You have ownership of that. whom? If not My hope is that this primer inspires you to examine now, then when? yourself and your organization. The corporate world is in a state of crisis- a values crisis. This document addresses why this subject deserves your full attention. As a leader you have a duty to raise the level of awareness about this issue and be the catalyst for change! www.executivecoachinguniversity.com
  • 3. Chapters Why do corporations need to be rescued? What is a corporate rescue? What does it mean to you? What does it mean to your people? What does it mean to your community? What now? www.executivecoachinguniversity.com
  • 4. I. Why do corporations need to be rescued? Let’s get one thing straight from the start: As a former CEO and Fortune 100 executive, I came from the very same world in which you live. I’ve had to lead challenging people, make big budgets and perform... no matter what. No excuses accepted. My hope is that this fact will give the words to follow even more credibility. I knew that in order to make a compelling argument (which I outline in the coming pages) I had to hit people (like me) between the eyes with the facts; facts which are Companies that irrefutable. You will be well served to view this as serious business. Your job, and the jobs of many others, have figured this may well depend on it. out don’t worry about survival. Survival Those that haven’t are in The short answer to the question above is survival. If you BIG trouble. don’t change to a values‐based organization—one that aligns its corporate values with its employees’ values—you will not survive. I can’t make it any simpler. Slowly but surely the disconnection of values erodes the foundation of any organization. It’s a killer of companies. Money If you don’t rescue your organization it will cost you tremendous amounts of money. I knew that would get your attention. Take turnover, for example. If you have a toxic culture, one which drives away good people with solid values, it can cost you millions. Based upon research from Bradford Smart in his book Top Grading, losing one of your top people can cost you upwards of 24 times their salary. 24 times! Now take a look at your turnover statistics. Imagine reducing that by 25‐50%. What would that mean to your bottom line? A corporate rescue helps you achieve that. www.executivecoachinguniversity.com
  • 5. Health‐ It’s a Crisis in the Business World Soak up these statistics: The New England Journal of Medicine declared that "managing the long-term effects of the physiological responses to stress is critical to survival." Stress contributes to 85 percent of all medical problems. Fifty‐two percent of executives will die of diseases related to The health of stress. your people is a A U.S. Public Health Survey estimated that 70 to 80 percent barometer for the of Americans who visit a physician each year suffer from REAL health of stress. your organization! By 2020 depression is forecasted to be the #2 cause of death. According to a Gallop Poll, 80% of workers never use their greatest gifts at work. Lack of engagement costs U.S. businesses $385 BILLION a year. Only one in eight people who work long hours say they do so because they genuinely enjoy their jobs. Employee engagement is only 33%. 55% of full-time employees say that work-related stress makes them ill-tempered at home. Most managers think that working long hours is unacceptable but necessary for their career. More than 33,000 business people a year in Japan kill themselves, according to the British Medical Journal. You can measure the health of your organization by how your absenteeism compares to those of your peers. Also, compare your insurance premiums to other companies. Additionally, research how many disability claims you have versus other organizations. What is stress costing you? Do you have your arms around this? www.executivecoachinguniversity.com
  • 6. II. What is a corporate rescue? A corporate rescue starts with crystallizing what you truly believe in. In essence, shifting to values‐based leadership, focused on human capital. It starts with the alignment of the company’s values with the values of its people. This alignment is critical to a company’s long term success. Without this you might have short term (but most assuredly not long term) success. A “values disconnect” can in its simplest form be measured by your turnover. This is not just based on raw turnover Take a stand for statistics, I mean turnover of those that you really wish to what you believe in retain. 51% of all top performers are actively looking for and you come another job! What would losing 1 out of 2 of your best face‐to‐face with people cost your organization? your values. Have you conducted exit interviews? Real ones, not a few superficial questions posed by your HR team. If you can get down to the essence of why people are departing, most often times you will find out that they are leaving because there is a misalignment of values. Plain and simple. The rescue starts with the essence of what people and the organization stands for... their values. After you unearth these you can accelerate the rescue by aligning the company’s mission and related objectives from there. Absolutely everything starts with the shared values. III. What does it mean to you? As a leader it means a new focus, one which centers on your human capital. It really means acting as a leader and not just a manager. It means investing for the future and not just for the next quarter. It means having faith that a dollar spent on human capital ultimately yields a greater return than almost any other investment. www.executivecoachinguniversity.com
  • 7. IV. What does it mean to your people? Happiness, stability, productivity, and purpose. Most people are hungry to align themselves with a cause they believe in. Multiple surveys say that between 75‐80% of American employees are not happy with their jobs and would like to change! How many good people in your ranks feel this way? By rescuing your organization you can change that. By focusing on your human capital you can make more money, create a healthier culture, and find greater meaning for your work- and the work of your people. And, oh, your clients too! V. What does it mean to your community? It means a “big boomerang!” You put it out there and you get it back. Imagine if you had happy productive and energized workers? What do you think they would take home every night? Happiness and pride knowing they By focusing on worked for an organization that they believed in, one that had your people you the same values as they have. positively affect the very fabric of Do you think they would be more productive? Do you think they would be nicer people at home? Do you think they society! would be better spouses, parents, and friends? Do you think they would take that out to the community in a positive way? Do you think that would reflect positively on your organization? Do you think that in turn would translate into more long term dollars for your company?
  • 8. VI. What now? Take action…NOW! Talk with your employees, really talk with them. Research the things I noted in this paper. Discover for yourself what is really happening with your human capital. Doing good does After you are convinced (and if you aren’t, I really want to indeed lead to hear about it) share what you have discovered with others doing well! in positions of authority. The fact is as a leader you have a duty to those around you to be brave, bold, and steadfast in doing what is right for your people. Please know that focusing on your people is not some New Age feel good approach to business. What I am advocating in this document is based upon simple math. This math proves that the investment in your people does indeed make money for the corporation. I believe that if you spend some time soaking up what I have said you will believe it too. As a leader, you are duty bound to serve your people well. Starting with the values conversation is a good place to start. In service, A. Drayton Boylston Founder and CEO- Executive Coaching University Drayton.Boylston@ExecutiveCoachingUniversity.com For more information please visit: www.executivecoachinguniversity.com
  • 9. Resources Corporate rescues begin with the people in the company being inspired to make positive changes. In reality, they begin with individuals like you! Click here for a full array of Coaching Resources A Contemporary Classic of Corporate Rescue and Redemption A lifeline for executives looking for the key to save themselves from the lives they've created. This page-turning parable compares Dickens' classic lead character to Ben Scrooge, a cold- hearted corporate executive culled straight from today's headlines . $24.95 Buy now! or Learn more... The Sage and Scholar's Guide Why the executive market needs more coaches and how to confidently enter this lucrative field. The secrets top earners in the coaching field have discovered are revealed in this dynamic multimedia program. $99 Learn more... True Life Stories of Executives and Their Rescues Listen to the true life stories of six high-powered executives. Hear—in their own words—what it was like at the moment they recognized they needed to be rescued and what they did next. You'll learn six different strategies for drastically improving your life and the lives of those you love and serve. $99 Buy now!