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2011 Annual Report
Contents

02	Vision                                         Unconsolidated Financial                   Consolidated Financial
04 	 Mission
06	 Core Values
                                                  Statements of Allied Bank                  Statements of Allied Bank
10	 Company Information                           Limited                                    Limited and its Subsidiary
12	 Board of Directors
                                                  73	    Auditors’ Report to the Members     164	 Directors’ Report on Consolidated Financial 	
14	 Profiles of the Directors
                                                  74	    Statement of Financial Position     	Statements
18	 Board Committees
                                                  75	    Profit and Loss Account             165	 Auditors’ Report to the Members
20	 Chairman’s Message
                                                  76	    Statement of Comprehensive Income   166	 Statement of Financial Position
22	 Directors’ Report
                                                  77	    Statement of Cash Flows             167	 Profit and Loss Account
28	 The Management
                                                  78	    Statement of Changes in Equity      168	 Statement of Comprehensive Income
32	Org-Structure
                                                  79	    Notes to the Financial Statements   169	 Statement of Cash Flows
34	 Chief Executive Officer’s Review
                                                  147	   Annexures I                         170	 Statement of Changes in Equity
47	 Entity Ratings of the Bank
                                                  157	   Annexures II                        171	 Notes to the Financial Statements
48	 Performance Highlights
                                                  159	   Annexures III                       239	 Annexure II
52	 Horizontal Analysis
                                                                                             241	 Pattern of Shareholding
54	 Vertical Analysis
                                                                                             247	 Form of Proxy
56	Statement of Value Addition
57	 Concentration & Maturity Profile
58	 Product & Services
60	 Corporate Social Responsibility
64	 Notice of 66th Annual General Meeting
66	 Statement of Compliance with Code of 		
	    Corporate Governance (CCG)
67	 Statement of Ethics and Business Practices
69	 Statement of Internal Controls
70	 Auditors’ Review Report to the Members on 	
	    Statement of Compliance with CCG
Annual Report of Allied Bank Limited for the year 2011




Performance 2011




                                                                        1
Vision
To become a dynamic and
efficient bank providing
integrated solutions in order to
be the first choice bank for the
customers.




2
Annual Report of Allied Bank Limited for the year 2011




                                                     3
Mission

•	 To provide value added services to
   our customers

•	 To provide high tech innovative
   solutions to meet customers’
   requirements

•	 To create sustainable value through
   growth, efficiency and diversity for
   all stakeholders

•	 To provide a challenging work
   environment and reward dedicated
   team members according to their
   abilities and performance

•	 To play a proactive role in
   contributing towards the society




4
Annual Report of Allied Bank Limited for the year 2011




                                                     5
Core Values

    •	 Integrity
    •	 Excellence in Service



6
Annual Report of Allied Bank Limited for the year 2011




                                                     7
8
Annual Report of Allied Bank Limited for the year 2011




Core Values

•	 High Performance
•	 Innovation and Growth




                                                                           9
Company Information

     Board of Directors                  Audit Committee             Legal Adviser
     Mohammad Naeem Mukhtar              Mubashir A. Akhtar          Haidermota and Company,
     Chairman / Non Executive Director   Chairman                    Barrister-at-Law & Corporate Counsellors


     Sheikh Mukhtar Ahmad                Pervaiz Iqbal Butt          Shares Registrar
     Non Executive Director              Member
                                                                     Technology Trade (Pvt.) Ltd.
     Muhammad Waseem Mukhtar             A. Akbar Sharifzada
     Non Executive Director              Member                      Registered Office
     Abdul Aziz Khan                     Sheikh Jalees Ahmed         8-Kashmir / Egerton Road,
     Independent Director
                                         Member                      Lahore - 54000
                                                                     Pakistan	
     Mubashir A. Akhtar
                                         Company Secretary           UAN: (92 42) 111-110-110
     Independent Director

                                         Muhammad Raffat
     Pervaiz Iqbal Butt                                              Head Office
     Independent Director                Auditors
                                                                     3-4 Tipu Block, Main Boulevard
     A. Akbar Sharifzada                 Ernst & Young Ford Rhodes   New Garden Town
     (Government Nominee Director)                                   Lahore - Pakistan
                                         Sidat Hyder
     Sheikh Jalees Ahmed                 Chartered Accountants       (92 42) 35880043
     Executive Director                                              		
                                         KPMG Taseer Hadi & Co.      Website & Email 	          	
     Khalid A. Sherwani                  Chartered Accountants

     Chief Executive Officer                                         www.abl.com
                                                                     info@abl.com
                                                                     Toll Free Number
                                                                     0800-22522




10
Annual Report of Allied Bank Limited for the year 2011




                                                     11
Board of Directors




12
Annual Report of Allied Bank Limited for the year 2011




(Left to Right)	         Mubashir A. Akhtar
	                        Sheikh Jalees Ahmed
	                        Khalid A. Sherwani
	                        Mohammad Naeem Mukhtar
	                        Sheikh Mukhtar Ahmad
	                        Muhammad Waseem Mukhtar
	                        Abdul Aziz Khan
	                        Pervaiz Iqbal Butt
 	                       A. Akbar Sharifzada


                                                                        13
Profiles of the Directors




 Mohammad Naeem Mukhtar                        Sheikh Mukhtar Ahmad                           Muhammad Waseem Mukhtar
 Chairman / Non Executive Director             Non Executive Director                         Non Executive Director

 He is on the Board of Allied Bank since       He started his business career                 He holds a Master’s degree in Total
 2004. He has done his MBA from Cardiff        immediately after migrating from               Quality Management (TQM) from
 Business School U.K, Post Graduate            India at the time of Independence of           University of Glamorgan, Wales, UK and
 diploma in Textiles from UK and Chartered     Pakistan in 1947 and contributed to the        has diversified 14 years of experience of
 Textile Engineer (CText ATI) from The
                                               industrial and business growth of Pakistan     Finance, IT and Industry. His proactive
 Textile Institute in Manchester U.K. He
                                               through his entrepreneurship skills            strategic guidance played a vital role in
 has 26 years of experience of finance and
                                               and business acumen. He has over 50            technological up-gradation to enhance
 industry. Besides Chairman of Board of
                                               years of experience in establishing and        service quality across Allied Bank. He
 Directors of Allied Bank, he is also CEO of
 Ibrahim Fibres Limited, Director of Ibrahim   successfully managing various industrial       joined Allied Bank’s Board in 2004 and
 Agencies (Pvt) Limited, Director Pakistan     and financial companies. Under his             is a “Certified Director” after completing
 Business Council and Member Board             auspices, Ibrahim Group has emerged as         Board Development Series Certificate
 of Governors of National Management           a leading conglomerate of the country.         Program from Pakistan Institute of
 Foundation, the parent body of Lahore         He has completed Corporate Governance          Corporate Governance. He also holds
 University of Management Sciences             Leadership Skills Program from Pakistan        Directorships in Ibrahim Fibres Limited,
 (LUMS).                                       Institute of Corporate Governance and is a     Ibrahim Agencies (Pvt) Limited, ABL Asset
                                               “Certified Director”. He joined the Board of   Management Company Limited and
                                               Allied Bank in 2005 and is also Chairman/      Arabian Seacountry Club.
                                               CEO of Ibrahim Agencies (Pvt) Limited,
                                               Chairman of Ibrahim Fibres Limited and
                                               ABL Asset Management Company Limited.




14
Annual Report of Allied Bank Limited for the year 2011




Abdul Aziz Khan                              Mubashir A. Akhtar                          Pervaiz Iqbal Butt
Independent Director                         Independent Director                        Independent Director

He has enriched and diversified              He is a law graduate and has about 45       He is an Electrical Engineer and has 42
experience of over 48 years in local and     years of banking experience in local        years of experience in marine engineering
international banking. His international     and international markets. His extensive    and other heavy Industries. His extensive
banking experience is in diverse financial   international banking experience includes   and diversified exposure of Industrial
markets, including Switzerland. He has       key assignments in Turkey, Oman and         Management effectively complements
been on the Board of Allied Bank since       UK. He is a Financial Consultant of Asian   the decision making process at the
2004.                                        Development Bank (ADB) and remained         Board level. He has completed Board
                                             actively involved in various assignments    Development Series Certificate Program
                                             of ADB especially on capital markets        from Pakistan Institute of Corporate
                                             development and reforms of NBFIs            Governance and is a “Certified Director”.
                                             in Pakistan. He has completed Board         He Joined the Board of Allied Bank in
                                             Development Series Certificate Program      2007 and is also Director/CEO of Polytek
                                             from Pakistan Institute of Corporate        Associates (Pvt) Limited.
                                             Governance and is a “Certified Director”
                                             and has been on the Board of Allied Bank
                                             since 2006.




                                                                                                                                                       15
Profiles of the Directors




 A. Akbar Sharifzada                        Sheikh Jalees Ahmed                            Khalid A. Sherwani
 Government Nominee Director                Executive Director                             Chief Executive Officer

 A Joint Secretary placed as Special        He joined Allied Bank’s Board in 2004          A seasoned banker with strategic
 Assistant to the Finance Minister, Akbar   and has more than 36 years of diverse          leadership experience of over 40 years
 Sharifzada has 25 years of civil service   experience in the fields of Financial          of banking operations, marketing,
 career in Pakistan. He has been posted     and Industrial management. He has              finance and information technology,
 in different Ministries gaining wide       completed Board Development Series             Khalid Sherwani has been appointed
 ranging administrative and policy making   Certificate Program from Pakistan              Chief Executive of Allied Bank Limited
 experience, enhanced by multiple           Institute of Corporate Governance and is       for the second time in June 2010. His
 exposure to specific courses attended      a “Certified Director”. Allied Bank benefits   exceptional track record includes
 within the country and abroad. His         from his professional expertise particularly   restructuring and turning around UBL
 academic qualification is M.A. (English    in the areas of strategic and financial        during 1996-2000, restructuring and
 Literature) and M.A. (Economics).          planning, systems and controls and HR          recapitalization of Allied Bank Limited
                                            management.                                    during 2000-04 and leading its
 He has been appointed as Government
                                                                                           turnaround during 2004-07.
 nominee director on the Board of Allied
 Bank since January 2012.                                                                  Khalid Sherwani holds M.Sc. degree and
                                                                                           has also completed Board Development
                                                                                           Series Certificate Program from Pakistan
                                                                                           Institute of Corporate Governance and is
                                                                                           a “Certified Director”.

                                                                                           Besides CEO of Allied Bank Limited he is
                                                                                           also on the Board of First Women Bank
                                                                                           Limited; Habib Allied International Bank,
                                                                                           U.K; ABL Asset Management Company
                                                                                           Limited and 1 Link (Guarantee) Limited.




16
Annual Report of Allied Bank Limited for the year 2011




aspiring...
to go beyond




                                                                    17
Board Committees




  Audit Committee             Terms of Reference

  Constitution:               Primary responsibilities of the Audit Committee are to determine
                              appropriateness of measures taken by the management to safeguard
  Mubashir A. Akhtar
  Chairman
                              Bank’s assets, ensure consistency of accounting policies, review financial
                              statements and recommend appointment of the external auditors and
  Pervaiz Iqbal Butt
  Member
                              close coordination with them to fulfill statutory and Code of Corporate
                              Governance requirements. The Committee is inter-alia responsible to
  A. Akbar Sharifzada
  Member
                              ascertain the effectiveness of the Internal Control System including
                              financial and operational controls, ensuring adequate and effective
  Sheikh Jalees Ahmed         accounting and reporting structure and monitoring compliance with the
  Member
                              best practices of the corporate governance. The other functions of the
  	                           Committee include assurance that an independent and effective internal
                              audit function is in place.


  Risk Management Committee   Terms of Reference

  Constitution:               The primary functions of Board Risk Management Committee are the
                              monitoring of management’s adherence to prudent and sound risk policies,
  Sheikh Mukhtar Ahmad 	      assessing the ever changing risk profile and providing risk appetite to
  Chairman
                              the business units. It also ensures development of risk management
  Muhammad Waseem Mukhtar	    principles to build stakeholders confidence, safeguard and enhance Bank’s
  Member
                              reputation. The Committee also monitors quality of asset portfolio and
  Abdul Aziz Khan 		          suggest measures to keep the infected portfolio at the minimum level.
  Member
                              The Committee approves risk limits for credit, market and operational
  Khalid A. Sherwani 	        risks, credit approval grid and proposals regarding rescheduling/write-offs
  Member                      above certain limits. Overseeing of certain management committees and
                              groups is also undertaken by the Committee. The Committee also monitors
                              the initiatives pertaining to Basel requirements and up gradation of risk
                              management systems.


  e-Vision Committee          Terms of Reference

  Constitution:               One of the key missions of the e-Vision Committee is to provide strategic
                              direction for e-banking and adoption of evolving technologies. Review of
  Mohammad Naeem Mukhtar 	    strategic plans to improve IT infrastructure and automation of processes
  Chairman
                              and systems including alternate delivery channels are also in the scope
  Muhammad Waseem Mukhtar 	   of the responsibilities of the e-Vision Committee. The Committee provides
  Member
                              assistance to the Board with insights regarding adoption of international
  Mubashir A. Akhtar		        developments in the field of e-banking, keeping in view the domestic
  Member
                              requirements. It also oversees performance of IT Steering Committee,
  Khalid A. Sherwani 		       Information Technology Group and Business Systems and Implementation
  Member                      Group.




18
Annual Report of Allied Bank Limited for the year 2011




Strategic Planning & Monitoring                                Terms of Reference
Committee
                                                               The Strategic Planning and Monitoring Committee is responsible to review
Constitution:                                                  long term strategic plan, operational plan and budget of the Bank before
                                                               their consideration by the Board. The Committee also monitors progress
Muhammad Waseem Mukhtar 	
Chairman                                                       against above referred plans and budget and is also responsible to approve
                                                               capital expenditure over Rs. 10 Million and donations of over Rs. 1 Million
Sheikh Jalees Ahmed 	
Member                                                         to Rs. 10 Million. The Committee also assists the Board on corporate
                                                               development activities and new initiatives including acquisitions, mergers,
Abdul Aziz Khan
Member                                                         alliances, joint ventures and divestitures etc.

Khalid A. Sherwani 	
Member                                                         Besides overseeing certain management committees and groups, the
                                                               Committee also approves filing of legal suits and criminal complaints
                                                               involving significant amounts.


Human Capital Committee                                        Terms of Reference

Constitution:                                                  The Human Capital Committee defines the organizational structure and
                                                               functional responsibilities of each group and approves staff strength,
Abdul Aziz Khan 		
Chairman
                                                               key appointments, salary revisions, bonuses and special allowances. The
                                                               Committee nominates the management personnel on the boards of other
Muhammad Waseem Mukhtar 	
Member
                                                               companies / subsidiaries and also recommends amendments in Human
                                                               Resources Policy to the Board, besides monitoring performance of Human
Pervaiz Iqbal Butt 		
Member
                                                               Resources Group.

Khalid A. Sherwani 	
Member




Board of Directors and Board’s Committees Attendance during 2011
				Strategic
			                            Risk	     Planning &		                                                                                            Human
Name	 Board Of 	   Audit	   Management	  Monitoring	  e-Vision	                                                                                   Capital
	     Directors	 Committee	  Committee 	 Committee	  Committee	                                                                                 Committee

Mohammad Naeem Mukhtar	                                        **6/7	           *	           *	           *	7/7	                                         *
Sheikh Mukhtar Ahmad	                                          **5/7	3/4	5/5	*	*	*
Muhammad Waseem Mukhtar 	                                      **5/7	           *	      **7/10	         6/6	                 7/7	                    9/9
Abdul Aziz Khan	                                                 7/7	           *	       10/10	         6/6	                     *	                  9/9
Mubashir A. Akhtar	                                              7/7	       11/11	         5/5	           *	                 4/5	                        *
Pervaiz Iqbal Butt	                                             6/7	         7/7	            *	           *	                 2/2	                    5/5
Sheikh Jalees Ahmed	                                             7/7	       11/11	           *	         6/6	                  1/1	                   4/4
Khalid A. Sherwani	                                              7/7	           *	       9/10	          6/6	                 5/7	                    9/9
Total Number of meetings held	                                     7	          11	          10	           6	                     7	                     9
Note: Denominator showed total number of meetings entitled to attend.
* Not member.
** One meeting was not attended due to conflict of interest.




                                                                                                                                                                19
Chairman’s Message


     In these challenging times
     and changing market
     dynamics, Allied Bank
     has managed its progress
     by maintaining its focus
     on its clients across
     its target markets and
     businesses. Once again,
     we have demonstrated our
     commitment to stand by our
     customers, while facilitating
     and supporting them to the
     maximum extent.




20
Annual Report of Allied Bank Limited for the year 2011




The performance of Your Bank in             Temenos T-24, a core banking              in ensuring service delivery across
2011, is the outcome of our strategy,       software solution, which will further     the network through branches, round
business focus, and growing tactical        augment the service capabilities,         the clock and customer service staff,
reach in target markets by capitalizing     connectivity and overall efficiency       but the strategic priority is to develop
on the right opportunities.                 levels.                                   a prompt service culture across all
                                                                                      customer - contact points. The bank
We face the future                          In order to maximize the strategic
                                                                                      is continually upgrading its service
with confidence and                         advantage of Your Bank, work is going
                                                                                      benchmarks and is all geared to
                                            on to continuously develope and
commitment.                                 standardize the branch environment,
                                                                                      provide ‘Upscale’ customer service
                                                                                      experience.
Sustainable Growth                          facilities, staff & service delivery to
                                            generate a ‘differentiating’ Allied       Future Strategy
Our challenge is to continuously build      Bank Experience - making it easier for
a Bank aimed at long-term growth,                                                     Your Bank enters 2012 with a strong
                                            customers to get everyday banking
with a broad and diversified pool                                                     growth momentum. 2011 results
                                            tasks done efficiently and comfortably.
of income streams, enhancing our                                                      reflect that the “Prudent Strategic
ability to manage and sustain our           Managing Profitability                    Vision”, customer centric approach,
course, and to progress through tough                                                 technological-edge and right culture
                                            Despite tough competition and
and unexpected turbulences of the                                                     is delivering enhanced and sustained
                                            against an excessively long weak
present and future times.                                                             value for all the stakeholders.
                                            economic environment and market
For the Board of Your Bank, it is not       dynamics, Your Bank is making all         Your Bank will continue to develop
about only positioning for growth           efforts to consistently improving its     ‘standardized’ banking proposition
in key growing markets, facilitating        performance.                              and operating models to streamline
the customers, managing costs                                                         and enhance agility levels. Your Bank
                                            Through the prevailing difficulties
and investing in new products,                                                        will keep on investing in its human
                                            and fluctuating scenario, Your Bank
processes and technologies, but to                                                    capital, product platforms and
                                            has shown resilience in maintaining
develop a cohesive, connected and                                                     deepen client relationships. Your Bank
                                            its consistent growth momentum. The
comprehensive model for sustainable                                                   is committed to all its customers and
                                            Bank remained available to all the
growth, providing value addition to all                                               clients, to all targeted markets, and to
                                            sectors of the economy and added
the customers and shareholders.                                                       all diverse businesses we serve.
                                            large number of new customers from
Your Bank’s strategy is to focus on         different segments. In line with the      I would like to thank the entire
the fundamentals of good banking,           ‘Strategic sustainable strategy of Your   management and communicate my
prudence, innovation, teamwork and          Bank’, the credit losses remain within    sincere appreciation to all the staff
futuristic vision.                          single digit. Your Bank is determined     of the Bank for the progress in 2011,
                                            to keep on developing its core            especially in these challenging times.
Building on Technology                      business, strengthening the growing       I am thankful to our customers and
The world of banking and the needs of       footprint, keeping low exposure           clients for entrusting us with more of
customers have changed considerably         in risky segments and improving           their business and believing in our
over the last ten years and it is crucial   its governance for internal control       innovative and unique solutions in
that Your Bank evolves as a financial       as well as for business processes         meeting their financial needs. I am
institution to reflect these changes.       and systems, to create an efficient,      also thankful to all the communities
In creating a modern banking                profitable and dynamic financial          and the people we serve.
environment, Your Bank is developing        institution.
                                                                                      And finally, I am grateful to the
alternate delivery platforms, to            Service Experience                        Shareholders for their unflinching
facilitate the diverse customer                                                       support, trust and confidence in the
base in addition to equipping the           Provision of high quality financial
                                                                                      Bank.
branch network with state- of- art          services is the cornerstone of Your
facilities. Your Bank is in the process     Bank’s strategy. Not only a dedicated
                                            team of professionals are engaged         Mohammad Naeem Mukhtar
of migrating to one unified system                                                    Chairman


                                                                                                                                                      21
Directors’ Report




 Dear Shareholders                     Performance
                                       Review
     On behalf of the Board, we
     are pleased to present the
     annual report of Your Bank for
     the year ended December 31,       Your Bank posted pre-tax                 a drop of 2.1% from December 31,
     2011.                                                                      2010 level of Rs. 267,776 million to
                                       profit of Rs. 15,108 million
                                                                                Rs. 262,137 million as at December
                                       during 2011 as compared to               31, 2011. The Balance Sheet Size of
     The operating results             Rs. 12,343 million in 2010,              Your Bank registered a YoY growth of
                                                                                14.6% to reach at Rs. 515,699 million
     and appropriations, as            a YoY growth of 22.4%. The               as at December 31, 2011. The Core
     recommended by the Board          profit after tax consequently            Equity of Your Bank increased by
     are included in the table:                                                 20.7% to reach at Rs. 37,621 million
                                       rose by 23.3% to reach at Rs.
                                                                                as at December 31, 2011 compared to
                                       10,140 million during 2011               Rs. 31,166 million as at December 31,
     The Board of Directors has        over Rs. 8,225 million in                2010.
     proposed a final cash dividend    2010. As a result, EPS of Your           Net Mark-up/Interest Income of Your
     of Rs. 2.5 per share (aggregate   Bank increased to Rs. 11.79              Bank increased by 11.5% to reach
                                                                                Rs. 25,171 million; mainly led by
     cash dividend of Rs. 5 per        in 2011 compared to Rs. 9.56             volumetric growth in average earning
     share including interim           in 2010. The ROA and ROE of              assets and improving deposit mix
     dividend) and to issue bonus                                               towards low cost core deposits. Non-
                                       the Bank improved to 2.10%
                                                                                Mark Up/Interest Income registered
     shares in the proportion of 1     and 29.5% in 2011 over                   a healthy YoY 22.5% growth to reach
     share for every 10 shares held,   1.89% and 28.8% in 2010,                 at Rs. 6,950 million during 2011, led
     i.e., 10% for the year 2011.                                               by rise in fee and commission income,
                                       respectively.
                                                                                income from dealing in foreign
     This, together with the interim
                                       Deposits of Your Bank reached to         currencies and dividend income. The
     dividend declared during          Rs. 399,562 million as at December       Administrative Expenses increased by
     2011, will be approved in the     31, 2011 compared to Rs. 371,284         17.1% to Rs. 13,166 million compared
                                       million as at December 31, 2010, a       to Rs. 11,242 million in 2010.
     forthcoming annual general        YoY growth of 7.6%. Importantly, the
                                                                                The provision against financing and
     meeting.                          share of cost effective Current and
                                                                                investments reduced by Rs. 1,074
                                       low cost Savings Deposits in the total
                                                                                million or 26.3% to Rs. 3,009 million
                                       deposits base improved to 57.9% at
                                                                                during 2011 compared to the previous
                                       end-Dec 2011 compared to 55.1% at
                                                                                year. The provision coverage against
                                       end-Dec 2010. Investments increased
                                                                                advances remained strong at 86.4%
                                       to Rs. 195,694 million as at December
                                                                                at December 31, 2011. No benefit of
                                       31, 2011, a growth of 61.5% over level
                                                                                FSV has been taken while determining
                                       of December 31, 2010. Due to slow
                                                                                the provision against NPLs as allowed
                                       credit off take and cautious lending
                                                                                under BSD Circular No. 02 of 2010
                                       stance, the Gross Advances registered
                                                                                dated June 03, 2010.


22
Annual Report of Allied Bank Limited for the year 2011




aspiring...
to deliver
		 (Rupees in million)	
	 Year ended December 31,
	 2011		            2010		                                                                                               Growth

Profit after tax for the year	                                                     10,140 	        8,225 	             23.28%

Accumulated profits brought forward	                                              15,829 	        12,199 	             29.76%

Transfer from surplus on revaluation of fixed assets - net of tax	                     29	             36	            -19.44%

Profit available for appropriation	                                               25,998 	      20,460 	               27.07%

Interim cash dividend for the year ended December 31, 2011 at Rs. 2.5 per share
(2010: Year ended December 31, 2010 at Rs. 2 per share)	                           (2,151)	      (1,564)	              37.53%

Final cash dividend for the year ended December 31, 2010 at Rs. 2 per share
(2010: Year ended December 31, 2009 at Rs. 2 per share)	                          (1,564)	       (1,422)	               9.99%

Bonus shares for the year ended December 31, 2010 @ 10%
(2010: Year ended December 31, 2009 @ 10%) *	                                           -	             -	                   -
Transfer to Statutory Reserves	                                                   (2,028)	       (1,645)	              23.28%

Un-appropriated profits carried forward	                                          20,255 	       15,829 	              27.96%

Earning Per Share (EPS) Rs.	                                                        11.79 	         9.56	              23.33%
* Appropriation out of Share Premium Account




                                                                                                                                                   23
Directors’ Report


 Calendar of Major Events.

 Incorporation of Australasia Bank Limited	                                                  1942
 Nationalization and merger of other three Bank i.e. Pak Bank Limited,
 Lahore Commercial Bank Limited and Sarhad Bank Limited with and into
 Australasia Bank Limited and its renaming as Allied Bank of Pakistan Limited	               1974
 Privatization under ESOP	                                                                   1991
 Reconstruction of Allied Bank of Pakistan Limited and handing over of its
 Management to Ibrahim Group	                                                               2004
 Organizational Restructing and re-branding by change of the name,
 from “Allied Bank of Pakistan Limited” to “Allied Bank Limited”	                           2005
 Listing on all the three Stock Exchanges of Pakistan	                                      2005
 Merger of Ibrahim Leasing Limited with Allied Bank Limited	                                2005
 Largest online network of over 700 branches around the country	                            2005
 Completed implementation of Oracle Financials Enterprise General Ledger	                   2006
 Merger of First Allied Bank Modaraba with Allied Bank Limited	                             2006
 Issued Listed Term Finance Certificates - I	                                               2006
 Agreement with Temenos for acquisition of “T-24” banking solution 	                        2006
 Launched Asset Management Company – Wholly owned subsidiary	                               2007
 Launched branch in Export Promotion Zone - Karachi	                                        2008
 Issued Listed Term Finance Certificates - II	                                              2009
 Establishment of representative office in Dubai.	                                           2011
 License from Central Bank of Bahrain for “Wholesale Bank Branch”	                           2011



 Financial Calendar - 2011


 1st Quarter results issued on 	                                                     April 25, 2011
 2nd Quarter results issued on	                                                    August 01, 2011
 3rd Quarter results issued on 	                                                 October 20, 2011
 Recommendation of Annual Results by the BOD	                                    February 14, 2012
 66th AGM Scheduled for Approval of Annual Results	                                March 27, 2012



 Financial Calendar - 2010


 1st Quarter results issued on 	                                                    April 26, 2010
 2nd Quarter results issued on	                                                   August 12, 2010
 3rd Quarter results issued on 	                                                 October 18, 2010
 Recommendation of Annual Results by the BOD	                                    February 11, 2011
 65th AGM Scheduled for Approval of Annual Results	                                March 16, 2011




24
Annual Report of Allied Bank Limited for the year 2011




Statement under                               million, Rs. 3,639 million and Rs.
                                                                                   Statement of Internal
                                              817 million, respectively, as per
Code of Corporate                             audited accounts of these funds      Controls
                                              for the year ended December 31,
Governance                                                                         The Board is pleased to endorse the
                                              2011.                                statement made by management
The Board of Directors is aware of its                                             relating to internal control. The
                                         •	   Pattern of Shareholding,
responsibilities under the Code of                                                 Management’s Statement on Internal
                                              complying with the requirements
Corporate Governance and is pleased                                                Control is included in the Annual
                                              prescribed by the code is
to report that:                                                                    Report.
                                              annexed.
•	   The financial statements,
     prepared by the management
                                         •	   Statement of Compliance with         Risk Management
                                              Code of Corporate Governance is
     of the Bank, present fairly its                                               Framework
                                              included in the Annual Report.
     state of affairs, the result of
                                                                                   The Bank manages risk through a
     its operations, cash flows and      •	   We have criteria for nomination of
                                                                                   framework of sound risk principles
     changes in equity.                       Bank’s executives on the Boards
                                                                                   which includes an optimum
                                              of other companies where Allied
•	   Proper books of account of the                                                organizational structure, risk
                                              Bank is an investor company.
     bank have been maintained.                                                    assessment and monitoring
                                              The Human Capital Committee          processes. The Risk Management
•	   Appropriate accounting policies          of the Board decides these           Group (RMG) is mandated to
     have been consistently applied           nominations.                         implement this framework as a
     in preparation of financial                                                   function independent of commercial
                                         •	   The committees of Board of
     statements. Accounting                                                        lines of business, working under the
                                              Directors along with their terms
     estimates are based on                                                        guidance of Board’s Risk Management
                                              of reference/charter have been
     reasonable and prudent                                                        Committee (BRMC). RMG took several
                                              separately disclosed in the
     judgment.                                                                     steps in 2011 to further strengthen the
                                              Annual Report.
                                                                                   Risk Management Framework; which
•	   International Accounting
                                         •	   The details of Board & Board’s       include:
     Standards, as applicable in
                                              Committees meetings held during
     Pakistan, have been followed                                                  •	   Developed and launched an
                                              the year and attendance by each
     in preparation of financial                                                        automated Integrity Check
                                              director have been separately
     statements and any departure                                                       application, which allows the
                                              disclosed in the Annual Report.
     there from has been adequately                                                     credit initiators and approvers,
     disclosed in the Annual Accounts.                                                  an instant access to the obligor’s
                                                                                        history of write-offs / relief,
•	   The system of internal control is   Change in the Board of
                                                                                        availed from Commercial Banks
     sound in design and has been        Directors                                      in Pakistan since 1997 as per the
     effectively implemented and
                                         The Ministry of Finance vide its               audited disclosures by the banks.
     monitored.
                                         notification dated January 20, 2012       •	   Upgraded the Loan Origination
•	   There are no significant doubts     has appointed Mr. A. Akbar Sharifzada          System (LOS) by automating
     upon the Bank’s ability to          on the Board as its Nominee Director.          various credit application
     continue as a going concern.        The position was vacant since March            workflows, and risk rating models
                                         2010. The Board welcomes Mr. A.                to enhance the efficiency
•	   There has been no material
                                         Akbar Sharifzada as the new member.            and effectiveness of credit
     departure from the best practices
                                                                                        assessment process.
     of corporate governance.
                                         Chief Executive                           •	   Developed and implemented
•	   Performance highlights for the
     last six years are attached.
                                         Officer’s Review                               a Working Capital Assessment
                                                                                        Model which provides a
                                         The Directors of Your Bank fully               structured methodology to
•	   The book value of investment of
                                         endorse the Chief Executive Officer’s          assess the existing and projected
     Pension Fund, Provident Fund
                                         Review on the Bank’s performance for           working capital requirements of
     and Gratuity Fund is Rs. 5,338
                                         the year ended December 31, 2011.              the obligors.

                                                                                                                                                25
Directors’ Report


 •	   Developed a comprehensive             TFCs Issues                              Sidat Hyder, Chartered Accountants
      Country Risk Management                                                        and Messrs KPMG Taseer Hadi & Co.,
      Framework in order to improve         JCR-VIS Credit Rating Company has        Chartered Accountants, for the next
      the Country Risk Assessment           maintained rating of AA- (Double A       term.
      process at Allied Bank, and com-      Minus) assigned to Your Bank’s 1st
                                            TFC Issue (issue date: December 06,
      ply with SBP’s Risk Management                                                 Events after the date of
      Guidelines and Basel II require-      2006). This rating denotes high credit
      ments.                                quality. The rating of Your Bank’s       Statement of Financial
                                            second TFC Issue (Issue date: August     Position
 •	   Comprehensively reviewed and          28, 2009) of Rs. 3,000 million has
      developed ALM & Liquidity Risk                                                 There have not been any material
                                            also been maintained at AA- (Double
      limit / trigger structure and                                                  events that occurred subsequent
                                            A Minus) by PACRA. The rating denotes
      upgraded the MIS for Market Risk                                               to the date of the statement of
                                            a very strong capacity for timely
      reporting.                                                                     the financial position that require
                                            payment of financial commitments.
                                                                                     adjustments to the enclosed
 •	   Developed an Operational Risk                                                  financial statements, except those
      Loss Database, concluded the          Corporate Governance                     which have already been made or
      Risk & Control Self Assessment        Rating                                   disclosed.
      Exercise, prepared an inventory
      of operational risks, and initiated   JCR-VIS Credit Rating Company
      Operational Risk Loss Data Re-        Limited has re-affirmed Corporate        Acknowledgements
      porting in an effort to prepare for   Governance Rating (CGR) rating           On behalf of the Board and
      migration from the simple ‘Basic      of Allied Bank at “CGR 8+” which         management, we would like to
      Indicator Approach’ (BIA) to a        denotes ‘high level of corporate         express our sincere appreciation
      relatively advanced ‘Alternate        governance’.                             to our customers and shareholders
      Standardized Approach’ (ASA) for      Corporate governance ratings             for their patronage, State Bank of
      Operational Risk Capital Charge       are based on evaluation of key           Pakistan, Securities and Exchange
      Calculation.                          governance areas of the rated            Commission of Pakistan and other
                                            institution, which include regulatory    regulatory bodies for their continuous
 The Bank devotes considerable              compliance; board oversight;             guidance and support, and employees
 resources in managing the risks to         management profile; self-regulation;     for all their continued dedication,
 which it is exposed. The momentum          financial transparency and               enthusiasm and loyalty.
 attained thus far will be continued        relationship with stakeholders. The
 in the future through significant          rating takes into consideration the
 investments in human resources,            continued commitment of the board        For and on behalf of the Board,
 technology and training.                   and management of Your Bank
                                            to maintain a sound governance
 Entity Ratings                             framework.

 The Pakistan Credit Rating Agency
 (PACRA) has maintained ratings of          Auditors                                 Khalid A. Sherwani
 Allied Bank Limited [long-term: AA                                                  Chief Executive Officer
                                            The present auditors Messrs KPMG
 and short term: A1+] with a “Positive      Taseer Hadi & Co., Chartered
 Outlook”. The ratings denote a                                                      Dated: February 14, 2012
                                            Accountants and Messrs Ernst &
 very low expectation of credit risk                                                 Place: Lahore
                                            Young Ford Rhodes Sidat Hyder,
 emanating from a very strong capacity      Chartered Accountants retire and
 for timely payment of financial            being eligible offer themselves for
 commitments. The Positive Outlook          re-appointment.
 acknowledges Allied Bank’s consistent      The Board of Directors, on the
 robust performance, emanating from         recommendation of the Audit
 sustained growth and sound asset           Committee, has recommended
 quality.                                   Messrs Ernst & Young Ford Rhodes


26
Annual Report of Allied Bank Limited for the year 2011




aspiring...
to Serve...




                                                                   27
The Management




 Khalid A. Sherwani                      Sheikh Jalees Ahmed                      Tariq Mahmood                         Zia Ijaz
 Chief Executive Officer                 Executive Director, Strategic Planning   Group Chief, Operations               Group Chief, Commercial andRetail
                                                                                                                        Banking

 A seasoned banker with strategic        He joined Allied Bank’s Board            Heading the Operations Group at
 leadership experience of over           in 2004 and has more than 36             Allied Bank since January 2007,       Diversified experience in the
 40 years of banking operations,         years of diverse experience in the       Tariq Mahmood has valuable            areas of Accountancy, Financial
 marketing, finance and information      fields of Financial and Industrial       banking experience of 40 years in     Management and Commercial
 technology, Khalid Sherwani has                                                                                        and Retail Banking in domestic
                                         management. He has completed             senior positions while associated
 been appointed Chief Executive                                                                                         and international markets
                                         Board Development Series                 with major banks. His immense
 of ABL for the second time in June                                                                                     acquired over a 20 year career
                                         Certificate Program from Pakistan        knowledge of the field, covering
 2010. His exceptional track record
                                         Institute of Corporate Governance        areas of Retail Banking, Foreign      gives Zia Ijaz a distinct edge with
 includes restructuring and turning
                                         and is a “Certified Director”.           Trade, Operations and Credit,         exceptionally judicious skills in
 around UBL during 1996-2000,
 restructuring and recapitalization of   Allied Bank benefits from his            along with a proactive approach to    his field. Before joining ABL, he
 ABL during 2000-04 and leading          professional expertise particularly      problem solving, is an enormous       worked in major banks in Riyadh,
 its turnaround during 2004-07.          in the areas of strategic and            asset to ABL. During his service as   Saudi Arabia and Pakistan at
                                         financial planning, systems and          a member of pioneer team with         senior positions; he has also
 Khalid Sherwani holds M.Sc. degree
                                         controls and HR management.              a prominent bank before joining       served as CFO of Allied Bank for
 and has also completed Board
                                                                                  Allied Bank, he demonstrated an       5 years. Zia was associated with
 Development Series Certificate
 Program from Pakistan Institute                                                  outstanding ability to develop        Ernst & Young Ford Rhodes Sidat
 of Corporate Governance and is a                                                 business, processes and branch        Hyder, Chartered Accountants
 “Certified Director”.                                                            network.                              before becoming a banker, and is
                                                                                                                        Fellow Member of the Institute of
 Besides CEO of Allied Bank he is also
                                                                                                                        Chartered Accountants of Pakistan
 on the Board of First Women Bank
                                                                                                                        and CPA from AICPA, USA.
 Limited; Habib Allied International
 Bank, U.K; ABL Asset Management
 Company Limited and 1 Link
 (Guarantee) Limited.


28
Annual Report of Allied Bank Limited for the year 2011




Muhammad Jawaid Iqbal                  Muhammad Shahzad Sadiq               Tahir Hassan Qureshi                    Shafique Ahmed Uqaili
Group Chief, Treasury, Corporate and   Group Chief, Risk Management         Chief Financial Officer                 Group Chief, Human Resource
Investment Banking

                                       With his diversified experience of   At his current assignment of CFO        He has over 27 years of national
Jawaid Iqbal joined ABL in May
                                       over 20 years in multinational and   at ABL since 2008, Tahir Qureshi        and international experience as
2005, bringing with him invalu-
                                       local banks as well as leading in-   has over 18 years of banking ex-        a Human Resource specialist and
able experience of over 20 years
                                       dustrial organizations, along with   perience and is a valued member         has worked in various business
in Corporate and Investment
                                       a can-do attitude, Shahzad Sadiq     of the Management team. Prior           sectors including Commercial
Banking. His proactive involve-
                                       has proved to be an exceptional      to joining ABL he has held senior       Banking, non-banking financial
ment in setting up the Corporate
                                       asset to ABL. During his extensive   management portfolios in Fi-            institutions, pharmaceuticals and
and Investment Banking Group
                                       career he has held key positions     nance, Taxation and Corporate Af-       retail and consumer fields. Bring-
at the Bank, and his leadership
                                       including Chief Financial Officer    fairs in leading banks of Pakistan.     ing his invaluable expertise in the
qualities have resulted in the ABL
                                       as well as Head of Planning &        A fellow member of the Institute        HR field, Shafique joined ABL in
emerging as one of the foremost
                                       Corporate Affairs. Before being      of Chartered Accountants of Pa-         2006 and is a valued member of
banks in the field, winning numer-
                                       assigned as Chief Risk Officer in    kistan, he is also a member of the      the Management team
ous awards. Jawaid is a Chartered
                                       August 2011, he was Head of Audit    Institute’s Banking Committee and
Financial Analyst with a Masters
                                       and Risk Review Group at Allied      Pakistan Banking Association’s
degree in Business Administration.
                                       Bank. He is a fellow member of the   Subcommittee on Accounting and
Before joining Allied Bank, he
                                       Institute of Chartered Accountants   Taxation.
served at major banks in Pakistan
                                       of Pakistan
at leading positions. He is also the
president of the CFA Association
of Pakistan.




                                                                                                                                                                       29
The Management




 Mohammad Abbas Sheikh                 Mujahid Ali                           Khawaja Mohammad Almas
 Group Chief, Special Assets           Group Chief, Information Technology   Group Chief, Banking Systems &
 Management                                                                  Implementation

 ABL was restructured and              Currently mandated with imple-        Associated with Allied bank
 recapitalized in 2004 and since       menting T-24, the state of the        since 1983, Khawaja Almas has
 then Abbas Sheikh has been            art core banking application,         served at key slots in Business
 heading the Bank’s Special Assets     and other IT initiatives aimed at     and Supporting Groups. During
 Management Group. He has over         enhancing the Bank’s efficiency       his distinguished career with the
 25 years of experience in both        and customer satisfaction at ABL,     Bank he has represented ABL at
 local and international banking       Mujahid joined the Bank in 2008.      numerous local and international
 and during the past 12 years led      He has over 20 years experience       forums as Trainer and participated
 the Remedial Asset Group of two       in the area of IT Planning and De-    in conference within the country
 large banks, successfully settling    velopment, Project Management         and abroad. He holds a Masters
 numerous old and chronic de-          and Systems Implementation.           degree in Business Administration
 faulters’ accounts. This experience                                         along with DAIBP. Currently he
 is of enormous value in his current                                         is instrumental in implementing
 assignment helping ABL achieve                                              Core Banking Software, making
 set targets.                                                                a great impact for a progressive
                                                                             bank like ABL.




30
Annual Report of Allied Bank Limited for the year 2011




Fareed Vardag                          Abdul Hafeez Butt                    Muhammad Raffat
Group Chief, Audit                     Group Chief, Compliance              Company Secretary



He is a seasoned banker having         Hafeez But has been instrumental     Appointed Company Secretary of
more than 26 years of extensive        in helping teams successfully        ABL in 2010, Muhammad Raffat
experience in the areas of trade fi-   achieve objectives in the field of   looks after the Corporate Affairs
nance, corporate banking and risk      Risk Management and Banking          Group. He has a distinguished
management with distinguished          Operations. Under his leadership,    association with the Bank of over
international and domestic bank-       projects such as centralization      30 years and during this time has
ing institutions. He joined Allied     of Trade Factory and Business        served in various areas of banking,
Bank in March 2005 as Chief Risk       Process Re-engineering have          gaining a vast range of experience
Officer and successfully revamped      been successfully completed. He      and in-depth understanding in
the critical function of Risk Man-     has over 40 years of experience in   the field. His qualifications include
agement in line with modern best       both local and foreign banks with    DAIBP, M.A. and LL.B.
practices. As part of Allied Bank’s    a record of meeting and achieving
human capital development strat-       targets. He has been directly
egy, Group Chiefs are rotated on       involved in improving ABL’s branch
an on-going basis across various       Banking Operations and Risk
groups to broaden their exposure       Management Function. He holds
and in August 2011 Mr. Fareed          a Masters degree in Business
Vardag was therefore transferred       Administration. Considering his
as Group Chief of Audit & Risk         multi-faceted experience in bank-
Review. This change augmented          ing, he has been assigned the
the Bank’s audit function inducing     responsibility to head Compliance
a new perspective and vigor.           Group in August 2011.



                                                                                                                                                                         31
Org-Structure




                                 Board of Directors


                                                                                Audit Committee
                                                                                  of the Board

                                  President & CEO



                                                                                Audit & Risk Review
                                                                                       Group


       Strategic Planning
             Group




          Commercial &
                                                      Corporate Affairs Group
       Retail Banking Group




            Corporate &                                   Finance Group
     Investment Banking Group




          Treasury Group                              Human Resource Group




         Risk Management                                Compliance Group
               Group




         Operations Group                             Information Technology
                                                              Group




                                                        Banking Systems &
     Special Assets Management
                                                      Implementation Group
                Group




32
Annual Report of Allied Bank Limited for the year 2011




aspiring...
to create value




                                                                       33
Chief Executive Officer’s Review




 Pakistan’s economy              Real GDP growth moderated to 2.4%            external sources of funding have
                                 in FY 2011 mainly due to lackluster          dried up with actual net capital and
 continues to face various
                                 performance of the industrial sector         financial inflows during H1—FY12
 challenges impacting            though agricultural sector showed            reducing to USD 167 million only.
 the prospects of                resilience despite catastrophic floods       Consequently, foreign exchange

 economic recovery and           of 2010.                                     reserves declined by USD 1.4 billion
                                                                              by the year end from its peak in July
 macroeconomic stability.        However, fiscal deficit for FY 2011
                                                                              2011 of USD 18.3 billion with ensuing
                                 recorded at 5.9% of GDP. The
 The fiscal weakness and                                                      pressure on foreign exchange rates.
                                 provisional estimate of fiscal deficit for
 the concerns over financing     H1-FY12 also suggests likely breach          After recording the peak of 13.9%
 of the external current         of the targeted deficit for FY12 with        in January 2011, YoY CPI inflation
 account deficits are the        risk of further slippages on account         reduced in the second half of the year
                                 of subsidies remains. Importantly,           reaching to 9.7% in December 2011.
 foremost risks. Meanwhile,
                                 financing of the deficit from external       This was attributable to moderation
 persistence of structural       sources has remained well short of           in aggregate demand as well as
 bottlenecks, mainly severe      the expectations, thereby leading to         improvement in domestic supplies
                                 heavy reliance on borrowings from            of food items. Further the high base
 energy shortage and a
                                 the banking system. This in turn has         effect of prior year and change
 sensitive law and order         squeezed the availability of credit          in calculation methodology also
 situation continues to act as   for the private sector and increased         contributed towards the YoY decline.
 impediments for economic        pressure on liquidity.                       However, underlying inflationary
                                                                              pressures remain on the back of
 growth. The uncertainty         The country’s external account
                                                                              substantial amount of government
 attached with global            which was in surplus during first half
                                                                              borrowings, possible adjustment
                                 of year 2011 turned into deficit by
 economic outlook also has                                                    in prices of fuel and electricity and
                                 the year end due to a deteriorating
                                                                              pass through impact of Rupee
 unfavorable implications.       trade balance, though Inward
                                                                              depreciation.
                                 Worker’s remittance remained upbeat
                                 throughout the year. Meanwhile, the

34
Annual Report of Allied Bank Limited for the year 2011




The M2 growth has shown
deceleration in second half of 2011
primarily due to sharp contraction
in NFA of the banking system. Given
substantial government borrowings
together with rising NPLs emanating
from tough operating conditions for
businesses, there is a growing tilt of
banking resources moving towards
government paper. In November
2011, the Government issued Rs. 391
billion of securities to banks as part
of the swap arrangement to retire the
outstanding inter-agency circular
debt of the energy sector and the
unpaid subsidy claims on account of
government’s commodity operations.         GDP Growth
                                           (Percentage)
In an effort to revive the private         8

sector investments, the State Bank                                                 6.8%

of Pakistan (SBP) has reduced the          6

policy rate by 50 bps and 150 bps in
                                           4                                                                               3.8%
August and October 2011 Monetary                                                                3.7%
                                                                                                                                                       3.5%*


Policy Statements (MPS), respectively.     2
                                                                                                                                       2.4%
                                                                                                             1.7%
However, given the deviation in key
variables from the projected path the      0
                                                                                   2007     2008             2009          2010        2011            2012
policy rate has been kept constant         * Expected

thereafter so far.
                                           Interest Rates
Under the prevailing circumstances         (2011)
we remained committed to our               16%

strategy of steady growth in               15%

quality avenues with emphasis on           14%

strengthening the risk architecture        13%
to efficiently manage the associated
                                           12%
risks. The cornerstone of our business
                                           11%
philosophy remains on customers’
                                           10%
satisfaction, providing long-term                   Jan   Feb   Mar   Apr   May   Jun     Jul          Aug          Sep       Oct            Nov        Dec

competitive advantage, through                                                                                            KIBOR     Tbills         Discount Rate

strong importance given to quality
of service, product innovation and
efficient delivery. In the process we
aim to exploit our customer centric
strong technological infrastructure
with continuous upgradation to
remain at par with the best in industry.
Our focus remain on improving our
cost effective deposit mix by further
increasing proportion of Current and
Savings (CASA) deposits.


                                                                                                                                                                   35
CEO’s Review



 Business
 Performance                                                                         extensive customer base, Allied
                                                                                     Ba’ Ikhtiar – a unique term deposit
                                                                                     product was launched during 2011
                                                                                     which provides flexibility in terms of
 Commercial & Retail                       branches’ renovation over the years       profit options. Further, new financing
                                           and now over 50% of our network has
 Banking                                                                             products for SMEs and Agriculture
                                           been renovated. Further, a strategy of    segments were introduced to
 Commercial & Retail Banking Group         relocation of branches is also being      enhance financing options available
 made significant headway during           pursued for increasing business           to the borrowers. Emphasis during
 2011 in achieving the bank’s overall      capability.                               the year remained on moving
 strategic objectives and providing
                                           During 2011, the Group successfully       towards optimization of cross sell
 efficient and reliable banking services
                                           implemented its strategy of increasing    opportunities, effective capitalization
 to its over two million relationships.
                                           the proportion of low cost deposits as    of the strong ADCs platform to
 Allied Bank’s extensive network of
                                           the mix of current deposits and low       increase transaction volumes and
 branches expanded by opening of
                                           cost savings deposits (CASA) improved     focus on non-fund based avenues to
 30 new branches to reach at 837
                                           YoY by 275 bps to reach at 57.9%          maximize the bank’s revenue.
 during the year. To improve branches’
                                           at end-Dec 2011. The last quarter         The exclusive concept of “Women
 ambience and providing modern
                                           of 2011 witnessed significant rise in     Branch” which was introduced as a
 facilities to the customers the bank
                                           rates offered to institutional deposits   piolt in Lahore last year has been
 has consistently followed the policy of
                                           due to the liquidity issue faced by       expanded further with addition of
                                           the banking industry. As a conscious      another branch in Faisalabad.
                                           decision to protect bank’s margins,
                                           keeping in view limited deployment        Consumer segment remain on
                                           opportunities to the private sector,      lower priority in the Bank’s business
                                           the bank chose not to go for rates        strategy. Only few products are
                                           increase for big ticket deposits.         offered to the Bank’s strong profile
                                           Hence, the YoY growth of 7.6% in          customers to have a complete suite
                                           outstanding deposits is relatively less   of products available to them to meet
                                           compared to industry’s growth during      their financing needs.
                                           the year.
                                                                                     Going forward, the Group focus shall
                                           As part of the product innovation         remain on improvement in deposits
                                           strategy to satisfy needs of an           mix, product and service innovation to
                                                                                     tap new avenues and quality growth
                                                                                     in advances. Specific initiatives are
                                                                                     being planned to effectively target
                                                                                     various customers’ segments and
                                                                                     exploiting cross sell opportunities. The
                                                                                     Group shall also aim for achieving the
                                                                                     greater objective of financial inclusion
                                                                                     by targeting the large unbanked
                                                                                     population in the country in a phased
                                                                                     manner.




36
Annual Report of Allied Bank Limited for the year 2011




Corporate & Investment Banking             Considering the difficult environment     Allied Bank’s Home Remittance
                                           at hand, the Group focus remained on      Business has grown appreciably in
The Corporate and Investment
                                           the quality of its loan book, gearing     2011 with 33% growth in volumes
Banking Group (CIBG) maintained its
                                           up of portfolio monitoring efforts to     disbursed compared to 2010.
position as one of the leading player
                                           identify issues with the borrowers        Associated with a growing number
in the industry for providing structured
                                           at an early stage and speeding up         of International Correspondents,
financial solutions and advisory
                                           recovery efforts in respect of the        our Home Remittance Service is the
services to premier corporates.
                                           infected portfolio. The Group followed    channel of choice for most large
Despite a difficult environment
                                           a two pronged strategy a) increasing      Pakistani Expatriate locations. In order
wherein project financing activities
                                           exposure to premier corporates,           to enhance customers’ experience
and the demand for advisory services
                                           having strong business fundamentals       and to deliver efficient service,
has declined, the Group managed to
                                           and tested re-payment track record        substantial improvements were
sustain its contribution of advisory
                                           by extending short-term facilities and,   made during the year in systems and
income in the total income of the
                                           b) exiting from or reducing exposure      procedures resulting in a reduced
Bank.
                                           to weak borrowers.                        turnaround time and enhanced
During 2011 Allied Bank won the “Best                                                controls.
                                           Focus on industry specific products
Domestic Investment Bank of the
                                           and solutions for client receivables,     The Group is also looking after the
Year - Pakistan” award by the Asset
                                           payments and liquidity management         Allied Bank’s initiatives to establish
Magazine Hong Kong for the third
                                           has enabled Cash Management               international footprint and recently
consecutive year and also the “Highly
                                           Unit to achieve 65% growth in             opened an offshore branch in Bahrain
Commended Islamic Project Finance
                                           transactional volumes during 2011.        and a Representative Office in Dubai.
Deal -2011” in the Assets Asian Awards
                                           Our entire product offering is fully
2011. The awards are recognition of
                                           customizable and supported by
the Group’s endeavors in providing
                                           comprehensive real-time MIS delivery
valued solutions to our corporate
                                           to the customers.
clientele.


                                                                                                                                                  37
CEO’s Review



                                            Special Asset Management                  Under this strategy over 1,400 MTOs
                                                                                      have been inducted through various
                                            Owing to the rising trend in NPLs
                                                                                      batches during the past 4 years.
                                            across the banking sector, the
                                            Remedial Assets Management                To support Bank’s credit risk strategy
                                            has gained increasing importance          through detailed analytics and
                                            for preserving Bank’s profitability.      strengthening our knowledge of
                                            Through the joint efforts of SAMG         borrowers’ business and associated
                                            and Business Groups, the Bank made        risks, the Bank has recruited industry
                                            recoveries and regularization of over     experts with formal engineering
                                            Rs. 3 billion for the third consecutive   qualifications. Likewise, in order to
                                            year, thereby retaining the Bank’s low    improve technical competency mix
                                            infection ratio compared to industry      amongst our ranks, the Bank also
                                            averages and peers.                       recruited a batch of Management
                                                                                      Trainee Engineers (MTEs). These are
                                            Human Resource
                                                                                      qualified engineers with degrees from
                                            Allied Bank recognise the pivotal role    top-ranked engineering institutions
 Treasury & FX Management
                                            of its most valuable asset, its people.   with formal business qualifications.
 Being cognizant of the developments        They are the main drivers of long-term    The MTEs went through an extensive 6
 on economic front during the year,         sustainable growth and performance.       week training program encompassing
 Treasury played a pivotal role to          The Bank consequently endeavors           areas of general banking, credits,
 ensure optimum profitable utilization      on instilling the pursuit of excellence   prudential regulations, risk
 of the bank’s funds both in money          amongst employees.                        management techniques and general
 market and foreign exchange. In                                                      management skills along with job
 collaboration with other groups, it also   The Bank focused on strengthening
                                                                                      rotation at branches.
 played its part for growing volumes of     its resource pool by acquiring the best
 trade related business activities.         talent in the market and providing        Being the equal opportunity
                                            them with planned career growth           employer, the Bank persisted with
 Year 2011 witnessed higher volatility
                                            opportunities. One of the Bank’s          its commitment to the philosophy of
 in the foreign exchange market as
                                            aims is to become an ‘employer of         women being effective contributors
 Rupee depreciated by 5.03% in 2011
                                            choice’ not only because of offering      in economic activities. Female
 compared to 1.65% in 2010. During
                                            market competitive packages, but          employment ratio at Allied Bank has
 the period, Treasury continued to
                                            also by imparting one of the best         further increased to 13% of the total
 serve the Bank’s clientele, advising
                                            on-the-job training experiences,          employees during the year.
 them about market trends and
 expectations, resulting in volume          providing cross-functional rotation
                                                                                      Augmenting a ‘learning culture’,
 growth for the Bank but also               to enable the employee to grow and
                                                                                      808 in-house and ex-house training
 strengthening the relationship with        entrusting young employees with key
                                                                                      programs were conducted during
 the customers.                             responsibilities to prepare them for
                                                                                      the year wherein 7,124 employees
                                            future leadership roles.
 Further, major shifts occurred in SBP’s                                              participated, including 60 employees
 Monetary Policy Stance for managing        As part of the continuing strategy to     attending overseas training. Moreover,
 the challenges faced by the economy.       mix youth with the experience, the        the Bank also invited international
 Treasury took a proactive approach         management adopted the policy of          trainers to impart customized training
 and re-profiled the Bank’s investment      inducting fresh post-graduates of         for middle and senior management.
 portfolio to hedge Bank’s earnings         Business, Commerce and Engineering        Investment made on employee
 against downward shift in the yield        backgrounds from leading institutions     development grew by 30% from last
 curve, thereby locking higher return       as Management Trainees through            year.
 on the Bank’s investment portfolio.        a transparent screening process.

38
Annual Report of Allied Bank Limited for the year 2011




aspiring...
to work




                                                                   39
CEO’s Review




 Service Quality                            where it needs to ensure that quality    Risk Management
                                            resolution is provided in a timely
 Allied Bank places a strong emphasis                                                Risk Management involves setting
                                            manner to the customers to enrich
 on the quality of the service it                                                    the most appropriate course of action
                                            their experience. To build upon this,
 provides. A dedicated Service Quality                                               under uncertainty by identifying,
                                            Service Quality has introduced Service
 function is in place at the Bank with                                               assessing, communicating and
                                            Standards to bring efficiency in the
 the basic aim to build a service culture                                            addressing risk issues. Recognizing
                                            complaint handling process; further
 across all the segments of the Bank,                                                the international trends and
                                            a procedural guideline has also been
 ensuring that a standardized quality                                                global focus; Risk management is
                                            introduced to guide customers on
 is maintained at all customer point                                                 an essential pillar of our banking
                                            lodgment of a complaint along with its
 of contact, surpassing our valued                                                   strategy. The Risk Management Group
                                            resolution mechanism.
 customers’ expectations.                                                            is actively measuring, controlling
                                            Being in line with our commitment        and reporting risks across the Bank.
 To build upon customer franchise,
                                            to provide enriched customer             Modern analytical tools are used
 a new service channel has been
                                            experience, Service Quality acts         in combination with traditional
 introduced on the Bank’s corporate
                                            as a facilitator and change agent        techniques to assess credit,
 website, where our valued and
                                            where measures are taken across          operational, market and liquidity
 prospect customers can conveniently
                                            all segments of the Bank, whereby,       risks. Risk appetite in the form of
 submit their complaints, make
                                            “Quality Service Selling” is a part of   regulatory capital allocation has been
 enquiries, requests and/or give
                                            our business in addition to monitoring   determined for the above three risk
 suggestions.
                                            and improvement of the prescribed        forms in addition to capital adequacy.
 Complaint handling has always been         service standards.
 an important area for the bank,


40
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Abl annual report 2011 2

  • 2. Contents 02 Vision Unconsolidated Financial Consolidated Financial 04 Mission 06 Core Values Statements of Allied Bank Statements of Allied Bank 10 Company Information Limited Limited and its Subsidiary 12 Board of Directors 73 Auditors’ Report to the Members 164 Directors’ Report on Consolidated Financial 14 Profiles of the Directors 74 Statement of Financial Position Statements 18 Board Committees 75 Profit and Loss Account 165 Auditors’ Report to the Members 20 Chairman’s Message 76 Statement of Comprehensive Income 166 Statement of Financial Position 22 Directors’ Report 77 Statement of Cash Flows 167 Profit and Loss Account 28 The Management 78 Statement of Changes in Equity 168 Statement of Comprehensive Income 32 Org-Structure 79 Notes to the Financial Statements 169 Statement of Cash Flows 34 Chief Executive Officer’s Review 147 Annexures I 170 Statement of Changes in Equity 47 Entity Ratings of the Bank 157 Annexures II 171 Notes to the Financial Statements 48 Performance Highlights 159 Annexures III 239 Annexure II 52 Horizontal Analysis 241 Pattern of Shareholding 54 Vertical Analysis 247 Form of Proxy 56 Statement of Value Addition 57 Concentration & Maturity Profile 58 Product & Services 60 Corporate Social Responsibility 64 Notice of 66th Annual General Meeting 66 Statement of Compliance with Code of Corporate Governance (CCG) 67 Statement of Ethics and Business Practices 69 Statement of Internal Controls 70 Auditors’ Review Report to the Members on Statement of Compliance with CCG
  • 3. Annual Report of Allied Bank Limited for the year 2011 Performance 2011 1
  • 4. Vision To become a dynamic and efficient bank providing integrated solutions in order to be the first choice bank for the customers. 2
  • 5. Annual Report of Allied Bank Limited for the year 2011 3
  • 6. Mission • To provide value added services to our customers • To provide high tech innovative solutions to meet customers’ requirements • To create sustainable value through growth, efficiency and diversity for all stakeholders • To provide a challenging work environment and reward dedicated team members according to their abilities and performance • To play a proactive role in contributing towards the society 4
  • 7. Annual Report of Allied Bank Limited for the year 2011 5
  • 8. Core Values • Integrity • Excellence in Service 6
  • 9. Annual Report of Allied Bank Limited for the year 2011 7
  • 10. 8
  • 11. Annual Report of Allied Bank Limited for the year 2011 Core Values • High Performance • Innovation and Growth 9
  • 12. Company Information Board of Directors Audit Committee Legal Adviser Mohammad Naeem Mukhtar Mubashir A. Akhtar Haidermota and Company, Chairman / Non Executive Director Chairman Barrister-at-Law & Corporate Counsellors Sheikh Mukhtar Ahmad Pervaiz Iqbal Butt Shares Registrar Non Executive Director Member Technology Trade (Pvt.) Ltd. Muhammad Waseem Mukhtar A. Akbar Sharifzada Non Executive Director Member Registered Office Abdul Aziz Khan Sheikh Jalees Ahmed 8-Kashmir / Egerton Road, Independent Director Member Lahore - 54000 Pakistan Mubashir A. Akhtar Company Secretary UAN: (92 42) 111-110-110 Independent Director Muhammad Raffat Pervaiz Iqbal Butt Head Office Independent Director Auditors 3-4 Tipu Block, Main Boulevard A. Akbar Sharifzada Ernst & Young Ford Rhodes New Garden Town (Government Nominee Director) Lahore - Pakistan Sidat Hyder Sheikh Jalees Ahmed Chartered Accountants (92 42) 35880043 Executive Director KPMG Taseer Hadi & Co. Website & Email Khalid A. Sherwani Chartered Accountants Chief Executive Officer www.abl.com info@abl.com Toll Free Number 0800-22522 10
  • 13. Annual Report of Allied Bank Limited for the year 2011 11
  • 15. Annual Report of Allied Bank Limited for the year 2011 (Left to Right) Mubashir A. Akhtar Sheikh Jalees Ahmed Khalid A. Sherwani Mohammad Naeem Mukhtar Sheikh Mukhtar Ahmad Muhammad Waseem Mukhtar Abdul Aziz Khan Pervaiz Iqbal Butt A. Akbar Sharifzada 13
  • 16. Profiles of the Directors Mohammad Naeem Mukhtar Sheikh Mukhtar Ahmad Muhammad Waseem Mukhtar Chairman / Non Executive Director Non Executive Director Non Executive Director He is on the Board of Allied Bank since He started his business career He holds a Master’s degree in Total 2004. He has done his MBA from Cardiff immediately after migrating from Quality Management (TQM) from Business School U.K, Post Graduate India at the time of Independence of University of Glamorgan, Wales, UK and diploma in Textiles from UK and Chartered Pakistan in 1947 and contributed to the has diversified 14 years of experience of Textile Engineer (CText ATI) from The industrial and business growth of Pakistan Finance, IT and Industry. His proactive Textile Institute in Manchester U.K. He through his entrepreneurship skills strategic guidance played a vital role in has 26 years of experience of finance and and business acumen. He has over 50 technological up-gradation to enhance industry. Besides Chairman of Board of years of experience in establishing and service quality across Allied Bank. He Directors of Allied Bank, he is also CEO of Ibrahim Fibres Limited, Director of Ibrahim successfully managing various industrial joined Allied Bank’s Board in 2004 and Agencies (Pvt) Limited, Director Pakistan and financial companies. Under his is a “Certified Director” after completing Business Council and Member Board auspices, Ibrahim Group has emerged as Board Development Series Certificate of Governors of National Management a leading conglomerate of the country. Program from Pakistan Institute of Foundation, the parent body of Lahore He has completed Corporate Governance Corporate Governance. He also holds University of Management Sciences Leadership Skills Program from Pakistan Directorships in Ibrahim Fibres Limited, (LUMS). Institute of Corporate Governance and is a Ibrahim Agencies (Pvt) Limited, ABL Asset “Certified Director”. He joined the Board of Management Company Limited and Allied Bank in 2005 and is also Chairman/ Arabian Seacountry Club. CEO of Ibrahim Agencies (Pvt) Limited, Chairman of Ibrahim Fibres Limited and ABL Asset Management Company Limited. 14
  • 17. Annual Report of Allied Bank Limited for the year 2011 Abdul Aziz Khan Mubashir A. Akhtar Pervaiz Iqbal Butt Independent Director Independent Director Independent Director He has enriched and diversified He is a law graduate and has about 45 He is an Electrical Engineer and has 42 experience of over 48 years in local and years of banking experience in local years of experience in marine engineering international banking. His international and international markets. His extensive and other heavy Industries. His extensive banking experience is in diverse financial international banking experience includes and diversified exposure of Industrial markets, including Switzerland. He has key assignments in Turkey, Oman and Management effectively complements been on the Board of Allied Bank since UK. He is a Financial Consultant of Asian the decision making process at the 2004. Development Bank (ADB) and remained Board level. He has completed Board actively involved in various assignments Development Series Certificate Program of ADB especially on capital markets from Pakistan Institute of Corporate development and reforms of NBFIs Governance and is a “Certified Director”. in Pakistan. He has completed Board He Joined the Board of Allied Bank in Development Series Certificate Program 2007 and is also Director/CEO of Polytek from Pakistan Institute of Corporate Associates (Pvt) Limited. Governance and is a “Certified Director” and has been on the Board of Allied Bank since 2006. 15
  • 18. Profiles of the Directors A. Akbar Sharifzada Sheikh Jalees Ahmed Khalid A. Sherwani Government Nominee Director Executive Director Chief Executive Officer A Joint Secretary placed as Special He joined Allied Bank’s Board in 2004 A seasoned banker with strategic Assistant to the Finance Minister, Akbar and has more than 36 years of diverse leadership experience of over 40 years Sharifzada has 25 years of civil service experience in the fields of Financial of banking operations, marketing, career in Pakistan. He has been posted and Industrial management. He has finance and information technology, in different Ministries gaining wide completed Board Development Series Khalid Sherwani has been appointed ranging administrative and policy making Certificate Program from Pakistan Chief Executive of Allied Bank Limited experience, enhanced by multiple Institute of Corporate Governance and is for the second time in June 2010. His exposure to specific courses attended a “Certified Director”. Allied Bank benefits exceptional track record includes within the country and abroad. His from his professional expertise particularly restructuring and turning around UBL academic qualification is M.A. (English in the areas of strategic and financial during 1996-2000, restructuring and Literature) and M.A. (Economics). planning, systems and controls and HR recapitalization of Allied Bank Limited management. during 2000-04 and leading its He has been appointed as Government turnaround during 2004-07. nominee director on the Board of Allied Bank since January 2012. Khalid Sherwani holds M.Sc. degree and has also completed Board Development Series Certificate Program from Pakistan Institute of Corporate Governance and is a “Certified Director”. Besides CEO of Allied Bank Limited he is also on the Board of First Women Bank Limited; Habib Allied International Bank, U.K; ABL Asset Management Company Limited and 1 Link (Guarantee) Limited. 16
  • 19. Annual Report of Allied Bank Limited for the year 2011 aspiring... to go beyond 17
  • 20. Board Committees Audit Committee Terms of Reference Constitution: Primary responsibilities of the Audit Committee are to determine appropriateness of measures taken by the management to safeguard Mubashir A. Akhtar Chairman Bank’s assets, ensure consistency of accounting policies, review financial statements and recommend appointment of the external auditors and Pervaiz Iqbal Butt Member close coordination with them to fulfill statutory and Code of Corporate Governance requirements. The Committee is inter-alia responsible to A. Akbar Sharifzada Member ascertain the effectiveness of the Internal Control System including financial and operational controls, ensuring adequate and effective Sheikh Jalees Ahmed accounting and reporting structure and monitoring compliance with the Member best practices of the corporate governance. The other functions of the Committee include assurance that an independent and effective internal audit function is in place. Risk Management Committee Terms of Reference Constitution: The primary functions of Board Risk Management Committee are the monitoring of management’s adherence to prudent and sound risk policies, Sheikh Mukhtar Ahmad assessing the ever changing risk profile and providing risk appetite to Chairman the business units. It also ensures development of risk management Muhammad Waseem Mukhtar principles to build stakeholders confidence, safeguard and enhance Bank’s Member reputation. The Committee also monitors quality of asset portfolio and Abdul Aziz Khan suggest measures to keep the infected portfolio at the minimum level. Member The Committee approves risk limits for credit, market and operational Khalid A. Sherwani risks, credit approval grid and proposals regarding rescheduling/write-offs Member above certain limits. Overseeing of certain management committees and groups is also undertaken by the Committee. The Committee also monitors the initiatives pertaining to Basel requirements and up gradation of risk management systems. e-Vision Committee Terms of Reference Constitution: One of the key missions of the e-Vision Committee is to provide strategic direction for e-banking and adoption of evolving technologies. Review of Mohammad Naeem Mukhtar strategic plans to improve IT infrastructure and automation of processes Chairman and systems including alternate delivery channels are also in the scope Muhammad Waseem Mukhtar of the responsibilities of the e-Vision Committee. The Committee provides Member assistance to the Board with insights regarding adoption of international Mubashir A. Akhtar developments in the field of e-banking, keeping in view the domestic Member requirements. It also oversees performance of IT Steering Committee, Khalid A. Sherwani Information Technology Group and Business Systems and Implementation Member Group. 18
  • 21. Annual Report of Allied Bank Limited for the year 2011 Strategic Planning & Monitoring Terms of Reference Committee The Strategic Planning and Monitoring Committee is responsible to review Constitution: long term strategic plan, operational plan and budget of the Bank before their consideration by the Board. The Committee also monitors progress Muhammad Waseem Mukhtar Chairman against above referred plans and budget and is also responsible to approve capital expenditure over Rs. 10 Million and donations of over Rs. 1 Million Sheikh Jalees Ahmed Member to Rs. 10 Million. The Committee also assists the Board on corporate development activities and new initiatives including acquisitions, mergers, Abdul Aziz Khan Member alliances, joint ventures and divestitures etc. Khalid A. Sherwani Member Besides overseeing certain management committees and groups, the Committee also approves filing of legal suits and criminal complaints involving significant amounts. Human Capital Committee Terms of Reference Constitution: The Human Capital Committee defines the organizational structure and functional responsibilities of each group and approves staff strength, Abdul Aziz Khan Chairman key appointments, salary revisions, bonuses and special allowances. The Committee nominates the management personnel on the boards of other Muhammad Waseem Mukhtar Member companies / subsidiaries and also recommends amendments in Human Resources Policy to the Board, besides monitoring performance of Human Pervaiz Iqbal Butt Member Resources Group. Khalid A. Sherwani Member Board of Directors and Board’s Committees Attendance during 2011 Strategic Risk Planning & Human Name Board Of Audit Management Monitoring e-Vision Capital Directors Committee Committee Committee Committee Committee Mohammad Naeem Mukhtar **6/7 * * * 7/7 * Sheikh Mukhtar Ahmad **5/7 3/4 5/5 * * * Muhammad Waseem Mukhtar **5/7 * **7/10 6/6 7/7 9/9 Abdul Aziz Khan 7/7 * 10/10 6/6 * 9/9 Mubashir A. Akhtar 7/7 11/11 5/5 * 4/5 * Pervaiz Iqbal Butt 6/7 7/7 * * 2/2 5/5 Sheikh Jalees Ahmed 7/7 11/11 * 6/6 1/1 4/4 Khalid A. Sherwani 7/7 * 9/10 6/6 5/7 9/9 Total Number of meetings held 7 11 10 6 7 9 Note: Denominator showed total number of meetings entitled to attend. * Not member. ** One meeting was not attended due to conflict of interest. 19
  • 22. Chairman’s Message In these challenging times and changing market dynamics, Allied Bank has managed its progress by maintaining its focus on its clients across its target markets and businesses. Once again, we have demonstrated our commitment to stand by our customers, while facilitating and supporting them to the maximum extent. 20
  • 23. Annual Report of Allied Bank Limited for the year 2011 The performance of Your Bank in Temenos T-24, a core banking in ensuring service delivery across 2011, is the outcome of our strategy, software solution, which will further the network through branches, round business focus, and growing tactical augment the service capabilities, the clock and customer service staff, reach in target markets by capitalizing connectivity and overall efficiency but the strategic priority is to develop on the right opportunities. levels. a prompt service culture across all customer - contact points. The bank We face the future In order to maximize the strategic is continually upgrading its service with confidence and advantage of Your Bank, work is going benchmarks and is all geared to on to continuously develope and commitment. standardize the branch environment, provide ‘Upscale’ customer service experience. Sustainable Growth facilities, staff & service delivery to generate a ‘differentiating’ Allied Future Strategy Our challenge is to continuously build Bank Experience - making it easier for a Bank aimed at long-term growth, Your Bank enters 2012 with a strong customers to get everyday banking with a broad and diversified pool growth momentum. 2011 results tasks done efficiently and comfortably. of income streams, enhancing our reflect that the “Prudent Strategic ability to manage and sustain our Managing Profitability Vision”, customer centric approach, course, and to progress through tough technological-edge and right culture Despite tough competition and and unexpected turbulences of the is delivering enhanced and sustained against an excessively long weak present and future times. value for all the stakeholders. economic environment and market For the Board of Your Bank, it is not dynamics, Your Bank is making all Your Bank will continue to develop about only positioning for growth efforts to consistently improving its ‘standardized’ banking proposition in key growing markets, facilitating performance. and operating models to streamline the customers, managing costs and enhance agility levels. Your Bank Through the prevailing difficulties and investing in new products, will keep on investing in its human and fluctuating scenario, Your Bank processes and technologies, but to capital, product platforms and has shown resilience in maintaining develop a cohesive, connected and deepen client relationships. Your Bank its consistent growth momentum. The comprehensive model for sustainable is committed to all its customers and Bank remained available to all the growth, providing value addition to all clients, to all targeted markets, and to sectors of the economy and added the customers and shareholders. all diverse businesses we serve. large number of new customers from Your Bank’s strategy is to focus on different segments. In line with the I would like to thank the entire the fundamentals of good banking, ‘Strategic sustainable strategy of Your management and communicate my prudence, innovation, teamwork and Bank’, the credit losses remain within sincere appreciation to all the staff futuristic vision. single digit. Your Bank is determined of the Bank for the progress in 2011, to keep on developing its core especially in these challenging times. Building on Technology business, strengthening the growing I am thankful to our customers and The world of banking and the needs of footprint, keeping low exposure clients for entrusting us with more of customers have changed considerably in risky segments and improving their business and believing in our over the last ten years and it is crucial its governance for internal control innovative and unique solutions in that Your Bank evolves as a financial as well as for business processes meeting their financial needs. I am institution to reflect these changes. and systems, to create an efficient, also thankful to all the communities In creating a modern banking profitable and dynamic financial and the people we serve. environment, Your Bank is developing institution. And finally, I am grateful to the alternate delivery platforms, to Service Experience Shareholders for their unflinching facilitate the diverse customer support, trust and confidence in the base in addition to equipping the Provision of high quality financial Bank. branch network with state- of- art services is the cornerstone of Your facilities. Your Bank is in the process Bank’s strategy. Not only a dedicated team of professionals are engaged Mohammad Naeem Mukhtar of migrating to one unified system Chairman 21
  • 24. Directors’ Report Dear Shareholders Performance Review On behalf of the Board, we are pleased to present the annual report of Your Bank for the year ended December 31, Your Bank posted pre-tax a drop of 2.1% from December 31, 2011. 2010 level of Rs. 267,776 million to profit of Rs. 15,108 million Rs. 262,137 million as at December during 2011 as compared to 31, 2011. The Balance Sheet Size of The operating results Rs. 12,343 million in 2010, Your Bank registered a YoY growth of 14.6% to reach at Rs. 515,699 million and appropriations, as a YoY growth of 22.4%. The as at December 31, 2011. The Core recommended by the Board profit after tax consequently Equity of Your Bank increased by are included in the table: 20.7% to reach at Rs. 37,621 million rose by 23.3% to reach at Rs. as at December 31, 2011 compared to 10,140 million during 2011 Rs. 31,166 million as at December 31, The Board of Directors has over Rs. 8,225 million in 2010. proposed a final cash dividend 2010. As a result, EPS of Your Net Mark-up/Interest Income of Your of Rs. 2.5 per share (aggregate Bank increased to Rs. 11.79 Bank increased by 11.5% to reach Rs. 25,171 million; mainly led by cash dividend of Rs. 5 per in 2011 compared to Rs. 9.56 volumetric growth in average earning share including interim in 2010. The ROA and ROE of assets and improving deposit mix dividend) and to issue bonus towards low cost core deposits. Non- the Bank improved to 2.10% Mark Up/Interest Income registered shares in the proportion of 1 and 29.5% in 2011 over a healthy YoY 22.5% growth to reach share for every 10 shares held, 1.89% and 28.8% in 2010, at Rs. 6,950 million during 2011, led i.e., 10% for the year 2011. by rise in fee and commission income, respectively. income from dealing in foreign This, together with the interim Deposits of Your Bank reached to currencies and dividend income. The dividend declared during Rs. 399,562 million as at December Administrative Expenses increased by 2011, will be approved in the 31, 2011 compared to Rs. 371,284 17.1% to Rs. 13,166 million compared million as at December 31, 2010, a to Rs. 11,242 million in 2010. forthcoming annual general YoY growth of 7.6%. Importantly, the The provision against financing and meeting. share of cost effective Current and investments reduced by Rs. 1,074 low cost Savings Deposits in the total million or 26.3% to Rs. 3,009 million deposits base improved to 57.9% at during 2011 compared to the previous end-Dec 2011 compared to 55.1% at year. The provision coverage against end-Dec 2010. Investments increased advances remained strong at 86.4% to Rs. 195,694 million as at December at December 31, 2011. No benefit of 31, 2011, a growth of 61.5% over level FSV has been taken while determining of December 31, 2010. Due to slow the provision against NPLs as allowed credit off take and cautious lending under BSD Circular No. 02 of 2010 stance, the Gross Advances registered dated June 03, 2010. 22
  • 25. Annual Report of Allied Bank Limited for the year 2011 aspiring... to deliver (Rupees in million) Year ended December 31, 2011 2010 Growth Profit after tax for the year 10,140 8,225 23.28% Accumulated profits brought forward 15,829 12,199 29.76% Transfer from surplus on revaluation of fixed assets - net of tax 29 36 -19.44% Profit available for appropriation 25,998 20,460 27.07% Interim cash dividend for the year ended December 31, 2011 at Rs. 2.5 per share (2010: Year ended December 31, 2010 at Rs. 2 per share) (2,151) (1,564) 37.53% Final cash dividend for the year ended December 31, 2010 at Rs. 2 per share (2010: Year ended December 31, 2009 at Rs. 2 per share) (1,564) (1,422) 9.99% Bonus shares for the year ended December 31, 2010 @ 10% (2010: Year ended December 31, 2009 @ 10%) * - - - Transfer to Statutory Reserves (2,028) (1,645) 23.28% Un-appropriated profits carried forward 20,255 15,829 27.96% Earning Per Share (EPS) Rs. 11.79 9.56 23.33% * Appropriation out of Share Premium Account 23
  • 26. Directors’ Report Calendar of Major Events. Incorporation of Australasia Bank Limited 1942 Nationalization and merger of other three Bank i.e. Pak Bank Limited, Lahore Commercial Bank Limited and Sarhad Bank Limited with and into Australasia Bank Limited and its renaming as Allied Bank of Pakistan Limited 1974 Privatization under ESOP 1991 Reconstruction of Allied Bank of Pakistan Limited and handing over of its Management to Ibrahim Group 2004 Organizational Restructing and re-branding by change of the name, from “Allied Bank of Pakistan Limited” to “Allied Bank Limited” 2005 Listing on all the three Stock Exchanges of Pakistan 2005 Merger of Ibrahim Leasing Limited with Allied Bank Limited 2005 Largest online network of over 700 branches around the country 2005 Completed implementation of Oracle Financials Enterprise General Ledger 2006 Merger of First Allied Bank Modaraba with Allied Bank Limited 2006 Issued Listed Term Finance Certificates - I 2006 Agreement with Temenos for acquisition of “T-24” banking solution 2006 Launched Asset Management Company – Wholly owned subsidiary 2007 Launched branch in Export Promotion Zone - Karachi 2008 Issued Listed Term Finance Certificates - II 2009 Establishment of representative office in Dubai. 2011 License from Central Bank of Bahrain for “Wholesale Bank Branch” 2011 Financial Calendar - 2011 1st Quarter results issued on April 25, 2011 2nd Quarter results issued on August 01, 2011 3rd Quarter results issued on October 20, 2011 Recommendation of Annual Results by the BOD February 14, 2012 66th AGM Scheduled for Approval of Annual Results March 27, 2012 Financial Calendar - 2010 1st Quarter results issued on April 26, 2010 2nd Quarter results issued on August 12, 2010 3rd Quarter results issued on October 18, 2010 Recommendation of Annual Results by the BOD February 11, 2011 65th AGM Scheduled for Approval of Annual Results March 16, 2011 24
  • 27. Annual Report of Allied Bank Limited for the year 2011 Statement under million, Rs. 3,639 million and Rs. Statement of Internal 817 million, respectively, as per Code of Corporate audited accounts of these funds Controls for the year ended December 31, Governance The Board is pleased to endorse the 2011. statement made by management The Board of Directors is aware of its relating to internal control. The • Pattern of Shareholding, responsibilities under the Code of Management’s Statement on Internal complying with the requirements Corporate Governance and is pleased Control is included in the Annual prescribed by the code is to report that: Report. annexed. • The financial statements, prepared by the management • Statement of Compliance with Risk Management Code of Corporate Governance is of the Bank, present fairly its Framework included in the Annual Report. state of affairs, the result of The Bank manages risk through a its operations, cash flows and • We have criteria for nomination of framework of sound risk principles changes in equity. Bank’s executives on the Boards which includes an optimum of other companies where Allied • Proper books of account of the organizational structure, risk Bank is an investor company. bank have been maintained. assessment and monitoring The Human Capital Committee processes. The Risk Management • Appropriate accounting policies of the Board decides these Group (RMG) is mandated to have been consistently applied nominations. implement this framework as a in preparation of financial function independent of commercial • The committees of Board of statements. Accounting lines of business, working under the Directors along with their terms estimates are based on guidance of Board’s Risk Management of reference/charter have been reasonable and prudent Committee (BRMC). RMG took several separately disclosed in the judgment. steps in 2011 to further strengthen the Annual Report. Risk Management Framework; which • International Accounting • The details of Board & Board’s include: Standards, as applicable in Committees meetings held during Pakistan, have been followed • Developed and launched an the year and attendance by each in preparation of financial automated Integrity Check director have been separately statements and any departure application, which allows the disclosed in the Annual Report. there from has been adequately credit initiators and approvers, disclosed in the Annual Accounts. an instant access to the obligor’s history of write-offs / relief, • The system of internal control is Change in the Board of availed from Commercial Banks sound in design and has been Directors in Pakistan since 1997 as per the effectively implemented and The Ministry of Finance vide its audited disclosures by the banks. monitored. notification dated January 20, 2012 • Upgraded the Loan Origination • There are no significant doubts has appointed Mr. A. Akbar Sharifzada System (LOS) by automating upon the Bank’s ability to on the Board as its Nominee Director. various credit application continue as a going concern. The position was vacant since March workflows, and risk rating models 2010. The Board welcomes Mr. A. to enhance the efficiency • There has been no material Akbar Sharifzada as the new member. and effectiveness of credit departure from the best practices assessment process. of corporate governance. Chief Executive • Developed and implemented • Performance highlights for the last six years are attached. Officer’s Review a Working Capital Assessment Model which provides a The Directors of Your Bank fully structured methodology to • The book value of investment of endorse the Chief Executive Officer’s assess the existing and projected Pension Fund, Provident Fund Review on the Bank’s performance for working capital requirements of and Gratuity Fund is Rs. 5,338 the year ended December 31, 2011. the obligors. 25
  • 28. Directors’ Report • Developed a comprehensive TFCs Issues Sidat Hyder, Chartered Accountants Country Risk Management and Messrs KPMG Taseer Hadi & Co., Framework in order to improve JCR-VIS Credit Rating Company has Chartered Accountants, for the next the Country Risk Assessment maintained rating of AA- (Double A term. process at Allied Bank, and com- Minus) assigned to Your Bank’s 1st TFC Issue (issue date: December 06, ply with SBP’s Risk Management Events after the date of Guidelines and Basel II require- 2006). This rating denotes high credit ments. quality. The rating of Your Bank’s Statement of Financial second TFC Issue (Issue date: August Position • Comprehensively reviewed and 28, 2009) of Rs. 3,000 million has developed ALM & Liquidity Risk There have not been any material also been maintained at AA- (Double limit / trigger structure and events that occurred subsequent A Minus) by PACRA. The rating denotes upgraded the MIS for Market Risk to the date of the statement of a very strong capacity for timely reporting. the financial position that require payment of financial commitments. adjustments to the enclosed • Developed an Operational Risk financial statements, except those Loss Database, concluded the Corporate Governance which have already been made or Risk & Control Self Assessment Rating disclosed. Exercise, prepared an inventory of operational risks, and initiated JCR-VIS Credit Rating Company Operational Risk Loss Data Re- Limited has re-affirmed Corporate Acknowledgements porting in an effort to prepare for Governance Rating (CGR) rating On behalf of the Board and migration from the simple ‘Basic of Allied Bank at “CGR 8+” which management, we would like to Indicator Approach’ (BIA) to a denotes ‘high level of corporate express our sincere appreciation relatively advanced ‘Alternate governance’. to our customers and shareholders Standardized Approach’ (ASA) for Corporate governance ratings for their patronage, State Bank of Operational Risk Capital Charge are based on evaluation of key Pakistan, Securities and Exchange Calculation. governance areas of the rated Commission of Pakistan and other institution, which include regulatory regulatory bodies for their continuous The Bank devotes considerable compliance; board oversight; guidance and support, and employees resources in managing the risks to management profile; self-regulation; for all their continued dedication, which it is exposed. The momentum financial transparency and enthusiasm and loyalty. attained thus far will be continued relationship with stakeholders. The in the future through significant rating takes into consideration the investments in human resources, continued commitment of the board For and on behalf of the Board, technology and training. and management of Your Bank to maintain a sound governance Entity Ratings framework. The Pakistan Credit Rating Agency (PACRA) has maintained ratings of Auditors Khalid A. Sherwani Allied Bank Limited [long-term: AA Chief Executive Officer The present auditors Messrs KPMG and short term: A1+] with a “Positive Taseer Hadi & Co., Chartered Outlook”. The ratings denote a Dated: February 14, 2012 Accountants and Messrs Ernst & very low expectation of credit risk Place: Lahore Young Ford Rhodes Sidat Hyder, emanating from a very strong capacity Chartered Accountants retire and for timely payment of financial being eligible offer themselves for commitments. The Positive Outlook re-appointment. acknowledges Allied Bank’s consistent The Board of Directors, on the robust performance, emanating from recommendation of the Audit sustained growth and sound asset Committee, has recommended quality. Messrs Ernst & Young Ford Rhodes 26
  • 29. Annual Report of Allied Bank Limited for the year 2011 aspiring... to Serve... 27
  • 30. The Management Khalid A. Sherwani Sheikh Jalees Ahmed Tariq Mahmood Zia Ijaz Chief Executive Officer Executive Director, Strategic Planning Group Chief, Operations Group Chief, Commercial andRetail Banking A seasoned banker with strategic He joined Allied Bank’s Board Heading the Operations Group at leadership experience of over in 2004 and has more than 36 Allied Bank since January 2007, Diversified experience in the 40 years of banking operations, years of diverse experience in the Tariq Mahmood has valuable areas of Accountancy, Financial marketing, finance and information fields of Financial and Industrial banking experience of 40 years in Management and Commercial technology, Khalid Sherwani has and Retail Banking in domestic management. He has completed senior positions while associated been appointed Chief Executive and international markets Board Development Series with major banks. His immense of ABL for the second time in June acquired over a 20 year career Certificate Program from Pakistan knowledge of the field, covering 2010. His exceptional track record Institute of Corporate Governance areas of Retail Banking, Foreign gives Zia Ijaz a distinct edge with includes restructuring and turning and is a “Certified Director”. Trade, Operations and Credit, exceptionally judicious skills in around UBL during 1996-2000, restructuring and recapitalization of Allied Bank benefits from his along with a proactive approach to his field. Before joining ABL, he ABL during 2000-04 and leading professional expertise particularly problem solving, is an enormous worked in major banks in Riyadh, its turnaround during 2004-07. in the areas of strategic and asset to ABL. During his service as Saudi Arabia and Pakistan at financial planning, systems and a member of pioneer team with senior positions; he has also Khalid Sherwani holds M.Sc. degree controls and HR management. a prominent bank before joining served as CFO of Allied Bank for and has also completed Board Allied Bank, he demonstrated an 5 years. Zia was associated with Development Series Certificate Program from Pakistan Institute outstanding ability to develop Ernst & Young Ford Rhodes Sidat of Corporate Governance and is a business, processes and branch Hyder, Chartered Accountants “Certified Director”. network. before becoming a banker, and is Fellow Member of the Institute of Besides CEO of Allied Bank he is also Chartered Accountants of Pakistan on the Board of First Women Bank and CPA from AICPA, USA. Limited; Habib Allied International Bank, U.K; ABL Asset Management Company Limited and 1 Link (Guarantee) Limited. 28
  • 31. Annual Report of Allied Bank Limited for the year 2011 Muhammad Jawaid Iqbal Muhammad Shahzad Sadiq Tahir Hassan Qureshi Shafique Ahmed Uqaili Group Chief, Treasury, Corporate and Group Chief, Risk Management Chief Financial Officer Group Chief, Human Resource Investment Banking With his diversified experience of At his current assignment of CFO He has over 27 years of national Jawaid Iqbal joined ABL in May over 20 years in multinational and at ABL since 2008, Tahir Qureshi and international experience as 2005, bringing with him invalu- local banks as well as leading in- has over 18 years of banking ex- a Human Resource specialist and able experience of over 20 years dustrial organizations, along with perience and is a valued member has worked in various business in Corporate and Investment a can-do attitude, Shahzad Sadiq of the Management team. Prior sectors including Commercial Banking. His proactive involve- has proved to be an exceptional to joining ABL he has held senior Banking, non-banking financial ment in setting up the Corporate asset to ABL. During his extensive management portfolios in Fi- institutions, pharmaceuticals and and Investment Banking Group career he has held key positions nance, Taxation and Corporate Af- retail and consumer fields. Bring- at the Bank, and his leadership including Chief Financial Officer fairs in leading banks of Pakistan. ing his invaluable expertise in the qualities have resulted in the ABL as well as Head of Planning & A fellow member of the Institute HR field, Shafique joined ABL in emerging as one of the foremost Corporate Affairs. Before being of Chartered Accountants of Pa- 2006 and is a valued member of banks in the field, winning numer- assigned as Chief Risk Officer in kistan, he is also a member of the the Management team ous awards. Jawaid is a Chartered August 2011, he was Head of Audit Institute’s Banking Committee and Financial Analyst with a Masters and Risk Review Group at Allied Pakistan Banking Association’s degree in Business Administration. Bank. He is a fellow member of the Subcommittee on Accounting and Before joining Allied Bank, he Institute of Chartered Accountants Taxation. served at major banks in Pakistan of Pakistan at leading positions. He is also the president of the CFA Association of Pakistan. 29
  • 32. The Management Mohammad Abbas Sheikh Mujahid Ali Khawaja Mohammad Almas Group Chief, Special Assets Group Chief, Information Technology Group Chief, Banking Systems & Management Implementation ABL was restructured and Currently mandated with imple- Associated with Allied bank recapitalized in 2004 and since menting T-24, the state of the since 1983, Khawaja Almas has then Abbas Sheikh has been art core banking application, served at key slots in Business heading the Bank’s Special Assets and other IT initiatives aimed at and Supporting Groups. During Management Group. He has over enhancing the Bank’s efficiency his distinguished career with the 25 years of experience in both and customer satisfaction at ABL, Bank he has represented ABL at local and international banking Mujahid joined the Bank in 2008. numerous local and international and during the past 12 years led He has over 20 years experience forums as Trainer and participated the Remedial Asset Group of two in the area of IT Planning and De- in conference within the country large banks, successfully settling velopment, Project Management and abroad. He holds a Masters numerous old and chronic de- and Systems Implementation. degree in Business Administration faulters’ accounts. This experience along with DAIBP. Currently he is of enormous value in his current is instrumental in implementing assignment helping ABL achieve Core Banking Software, making set targets. a great impact for a progressive bank like ABL. 30
  • 33. Annual Report of Allied Bank Limited for the year 2011 Fareed Vardag Abdul Hafeez Butt Muhammad Raffat Group Chief, Audit Group Chief, Compliance Company Secretary He is a seasoned banker having Hafeez But has been instrumental Appointed Company Secretary of more than 26 years of extensive in helping teams successfully ABL in 2010, Muhammad Raffat experience in the areas of trade fi- achieve objectives in the field of looks after the Corporate Affairs nance, corporate banking and risk Risk Management and Banking Group. He has a distinguished management with distinguished Operations. Under his leadership, association with the Bank of over international and domestic bank- projects such as centralization 30 years and during this time has ing institutions. He joined Allied of Trade Factory and Business served in various areas of banking, Bank in March 2005 as Chief Risk Process Re-engineering have gaining a vast range of experience Officer and successfully revamped been successfully completed. He and in-depth understanding in the critical function of Risk Man- has over 40 years of experience in the field. His qualifications include agement in line with modern best both local and foreign banks with DAIBP, M.A. and LL.B. practices. As part of Allied Bank’s a record of meeting and achieving human capital development strat- targets. He has been directly egy, Group Chiefs are rotated on involved in improving ABL’s branch an on-going basis across various Banking Operations and Risk groups to broaden their exposure Management Function. He holds and in August 2011 Mr. Fareed a Masters degree in Business Vardag was therefore transferred Administration. Considering his as Group Chief of Audit & Risk multi-faceted experience in bank- Review. This change augmented ing, he has been assigned the the Bank’s audit function inducing responsibility to head Compliance a new perspective and vigor. Group in August 2011. 31
  • 34. Org-Structure Board of Directors Audit Committee of the Board President & CEO Audit & Risk Review Group Strategic Planning Group Commercial & Corporate Affairs Group Retail Banking Group Corporate & Finance Group Investment Banking Group Treasury Group Human Resource Group Risk Management Compliance Group Group Operations Group Information Technology Group Banking Systems & Special Assets Management Implementation Group Group 32
  • 35. Annual Report of Allied Bank Limited for the year 2011 aspiring... to create value 33
  • 36. Chief Executive Officer’s Review Pakistan’s economy Real GDP growth moderated to 2.4% external sources of funding have in FY 2011 mainly due to lackluster dried up with actual net capital and continues to face various performance of the industrial sector financial inflows during H1—FY12 challenges impacting though agricultural sector showed reducing to USD 167 million only. the prospects of resilience despite catastrophic floods Consequently, foreign exchange economic recovery and of 2010. reserves declined by USD 1.4 billion by the year end from its peak in July macroeconomic stability. However, fiscal deficit for FY 2011 2011 of USD 18.3 billion with ensuing recorded at 5.9% of GDP. The The fiscal weakness and pressure on foreign exchange rates. provisional estimate of fiscal deficit for the concerns over financing H1-FY12 also suggests likely breach After recording the peak of 13.9% of the external current of the targeted deficit for FY12 with in January 2011, YoY CPI inflation account deficits are the risk of further slippages on account reduced in the second half of the year of subsidies remains. Importantly, reaching to 9.7% in December 2011. foremost risks. Meanwhile, financing of the deficit from external This was attributable to moderation persistence of structural sources has remained well short of in aggregate demand as well as bottlenecks, mainly severe the expectations, thereby leading to improvement in domestic supplies heavy reliance on borrowings from of food items. Further the high base energy shortage and a the banking system. This in turn has effect of prior year and change sensitive law and order squeezed the availability of credit in calculation methodology also situation continues to act as for the private sector and increased contributed towards the YoY decline. impediments for economic pressure on liquidity. However, underlying inflationary pressures remain on the back of growth. The uncertainty The country’s external account substantial amount of government attached with global which was in surplus during first half borrowings, possible adjustment of year 2011 turned into deficit by economic outlook also has in prices of fuel and electricity and the year end due to a deteriorating pass through impact of Rupee unfavorable implications. trade balance, though Inward depreciation. Worker’s remittance remained upbeat throughout the year. Meanwhile, the 34
  • 37. Annual Report of Allied Bank Limited for the year 2011 The M2 growth has shown deceleration in second half of 2011 primarily due to sharp contraction in NFA of the banking system. Given substantial government borrowings together with rising NPLs emanating from tough operating conditions for businesses, there is a growing tilt of banking resources moving towards government paper. In November 2011, the Government issued Rs. 391 billion of securities to banks as part of the swap arrangement to retire the outstanding inter-agency circular debt of the energy sector and the unpaid subsidy claims on account of government’s commodity operations. GDP Growth (Percentage) In an effort to revive the private 8 sector investments, the State Bank 6.8% of Pakistan (SBP) has reduced the 6 policy rate by 50 bps and 150 bps in 4 3.8% August and October 2011 Monetary 3.7% 3.5%* Policy Statements (MPS), respectively. 2 2.4% 1.7% However, given the deviation in key variables from the projected path the 0 2007 2008 2009 2010 2011 2012 policy rate has been kept constant * Expected thereafter so far. Interest Rates Under the prevailing circumstances (2011) we remained committed to our 16% strategy of steady growth in 15% quality avenues with emphasis on 14% strengthening the risk architecture 13% to efficiently manage the associated 12% risks. The cornerstone of our business 11% philosophy remains on customers’ 10% satisfaction, providing long-term Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec competitive advantage, through KIBOR Tbills Discount Rate strong importance given to quality of service, product innovation and efficient delivery. In the process we aim to exploit our customer centric strong technological infrastructure with continuous upgradation to remain at par with the best in industry. Our focus remain on improving our cost effective deposit mix by further increasing proportion of Current and Savings (CASA) deposits. 35
  • 38. CEO’s Review Business Performance extensive customer base, Allied Ba’ Ikhtiar – a unique term deposit product was launched during 2011 which provides flexibility in terms of Commercial & Retail branches’ renovation over the years profit options. Further, new financing and now over 50% of our network has Banking products for SMEs and Agriculture been renovated. Further, a strategy of segments were introduced to Commercial & Retail Banking Group relocation of branches is also being enhance financing options available made significant headway during pursued for increasing business to the borrowers. Emphasis during 2011 in achieving the bank’s overall capability. the year remained on moving strategic objectives and providing During 2011, the Group successfully towards optimization of cross sell efficient and reliable banking services implemented its strategy of increasing opportunities, effective capitalization to its over two million relationships. the proportion of low cost deposits as of the strong ADCs platform to Allied Bank’s extensive network of the mix of current deposits and low increase transaction volumes and branches expanded by opening of cost savings deposits (CASA) improved focus on non-fund based avenues to 30 new branches to reach at 837 YoY by 275 bps to reach at 57.9% maximize the bank’s revenue. during the year. To improve branches’ at end-Dec 2011. The last quarter The exclusive concept of “Women ambience and providing modern of 2011 witnessed significant rise in Branch” which was introduced as a facilities to the customers the bank rates offered to institutional deposits piolt in Lahore last year has been has consistently followed the policy of due to the liquidity issue faced by expanded further with addition of the banking industry. As a conscious another branch in Faisalabad. decision to protect bank’s margins, keeping in view limited deployment Consumer segment remain on opportunities to the private sector, lower priority in the Bank’s business the bank chose not to go for rates strategy. Only few products are increase for big ticket deposits. offered to the Bank’s strong profile Hence, the YoY growth of 7.6% in customers to have a complete suite outstanding deposits is relatively less of products available to them to meet compared to industry’s growth during their financing needs. the year. Going forward, the Group focus shall As part of the product innovation remain on improvement in deposits strategy to satisfy needs of an mix, product and service innovation to tap new avenues and quality growth in advances. Specific initiatives are being planned to effectively target various customers’ segments and exploiting cross sell opportunities. The Group shall also aim for achieving the greater objective of financial inclusion by targeting the large unbanked population in the country in a phased manner. 36
  • 39. Annual Report of Allied Bank Limited for the year 2011 Corporate & Investment Banking Considering the difficult environment Allied Bank’s Home Remittance at hand, the Group focus remained on Business has grown appreciably in The Corporate and Investment the quality of its loan book, gearing 2011 with 33% growth in volumes Banking Group (CIBG) maintained its up of portfolio monitoring efforts to disbursed compared to 2010. position as one of the leading player identify issues with the borrowers Associated with a growing number in the industry for providing structured at an early stage and speeding up of International Correspondents, financial solutions and advisory recovery efforts in respect of the our Home Remittance Service is the services to premier corporates. infected portfolio. The Group followed channel of choice for most large Despite a difficult environment a two pronged strategy a) increasing Pakistani Expatriate locations. In order wherein project financing activities exposure to premier corporates, to enhance customers’ experience and the demand for advisory services having strong business fundamentals and to deliver efficient service, has declined, the Group managed to and tested re-payment track record substantial improvements were sustain its contribution of advisory by extending short-term facilities and, made during the year in systems and income in the total income of the b) exiting from or reducing exposure procedures resulting in a reduced Bank. to weak borrowers. turnaround time and enhanced During 2011 Allied Bank won the “Best controls. Focus on industry specific products Domestic Investment Bank of the and solutions for client receivables, The Group is also looking after the Year - Pakistan” award by the Asset payments and liquidity management Allied Bank’s initiatives to establish Magazine Hong Kong for the third has enabled Cash Management international footprint and recently consecutive year and also the “Highly Unit to achieve 65% growth in opened an offshore branch in Bahrain Commended Islamic Project Finance transactional volumes during 2011. and a Representative Office in Dubai. Deal -2011” in the Assets Asian Awards Our entire product offering is fully 2011. The awards are recognition of customizable and supported by the Group’s endeavors in providing comprehensive real-time MIS delivery valued solutions to our corporate to the customers. clientele. 37
  • 40. CEO’s Review Special Asset Management Under this strategy over 1,400 MTOs have been inducted through various Owing to the rising trend in NPLs batches during the past 4 years. across the banking sector, the Remedial Assets Management To support Bank’s credit risk strategy has gained increasing importance through detailed analytics and for preserving Bank’s profitability. strengthening our knowledge of Through the joint efforts of SAMG borrowers’ business and associated and Business Groups, the Bank made risks, the Bank has recruited industry recoveries and regularization of over experts with formal engineering Rs. 3 billion for the third consecutive qualifications. Likewise, in order to year, thereby retaining the Bank’s low improve technical competency mix infection ratio compared to industry amongst our ranks, the Bank also averages and peers. recruited a batch of Management Trainee Engineers (MTEs). These are Human Resource qualified engineers with degrees from Allied Bank recognise the pivotal role top-ranked engineering institutions Treasury & FX Management of its most valuable asset, its people. with formal business qualifications. Being cognizant of the developments They are the main drivers of long-term The MTEs went through an extensive 6 on economic front during the year, sustainable growth and performance. week training program encompassing Treasury played a pivotal role to The Bank consequently endeavors areas of general banking, credits, ensure optimum profitable utilization on instilling the pursuit of excellence prudential regulations, risk of the bank’s funds both in money amongst employees. management techniques and general market and foreign exchange. In management skills along with job collaboration with other groups, it also The Bank focused on strengthening rotation at branches. played its part for growing volumes of its resource pool by acquiring the best trade related business activities. talent in the market and providing Being the equal opportunity them with planned career growth employer, the Bank persisted with Year 2011 witnessed higher volatility opportunities. One of the Bank’s its commitment to the philosophy of in the foreign exchange market as aims is to become an ‘employer of women being effective contributors Rupee depreciated by 5.03% in 2011 choice’ not only because of offering in economic activities. Female compared to 1.65% in 2010. During market competitive packages, but employment ratio at Allied Bank has the period, Treasury continued to also by imparting one of the best further increased to 13% of the total serve the Bank’s clientele, advising on-the-job training experiences, employees during the year. them about market trends and expectations, resulting in volume providing cross-functional rotation Augmenting a ‘learning culture’, growth for the Bank but also to enable the employee to grow and 808 in-house and ex-house training strengthening the relationship with entrusting young employees with key programs were conducted during the customers. responsibilities to prepare them for the year wherein 7,124 employees future leadership roles. Further, major shifts occurred in SBP’s participated, including 60 employees Monetary Policy Stance for managing As part of the continuing strategy to attending overseas training. Moreover, the challenges faced by the economy. mix youth with the experience, the the Bank also invited international Treasury took a proactive approach management adopted the policy of trainers to impart customized training and re-profiled the Bank’s investment inducting fresh post-graduates of for middle and senior management. portfolio to hedge Bank’s earnings Business, Commerce and Engineering Investment made on employee against downward shift in the yield backgrounds from leading institutions development grew by 30% from last curve, thereby locking higher return as Management Trainees through year. on the Bank’s investment portfolio. a transparent screening process. 38
  • 41. Annual Report of Allied Bank Limited for the year 2011 aspiring... to work 39
  • 42. CEO’s Review Service Quality where it needs to ensure that quality Risk Management resolution is provided in a timely Allied Bank places a strong emphasis Risk Management involves setting manner to the customers to enrich on the quality of the service it the most appropriate course of action their experience. To build upon this, provides. A dedicated Service Quality under uncertainty by identifying, Service Quality has introduced Service function is in place at the Bank with assessing, communicating and Standards to bring efficiency in the the basic aim to build a service culture addressing risk issues. Recognizing complaint handling process; further across all the segments of the Bank, the international trends and a procedural guideline has also been ensuring that a standardized quality global focus; Risk management is introduced to guide customers on is maintained at all customer point an essential pillar of our banking lodgment of a complaint along with its of contact, surpassing our valued strategy. The Risk Management Group resolution mechanism. customers’ expectations. is actively measuring, controlling Being in line with our commitment and reporting risks across the Bank. To build upon customer franchise, to provide enriched customer Modern analytical tools are used a new service channel has been experience, Service Quality acts in combination with traditional introduced on the Bank’s corporate as a facilitator and change agent techniques to assess credit, website, where our valued and where measures are taken across operational, market and liquidity prospect customers can conveniently all segments of the Bank, whereby, risks. Risk appetite in the form of submit their complaints, make “Quality Service Selling” is a part of regulatory capital allocation has been enquiries, requests and/or give our business in addition to monitoring determined for the above three risk suggestions. and improvement of the prescribed forms in addition to capital adequacy. Complaint handling has always been service standards. an important area for the bank, 40