In this session from the 2015 Marketo Summit, Pierce Ujjainwalla, Marketo Champion and Co-founder of Knak covers:
- the importance of responsive design
- the reason half of marketers don't use responsive templates
- a new way marketers can make responsive templates, with no coding required
- 5 responsive design myths, debunked
6. Page 6
What is Responsive Design?
Email and landing pages that will respond to the recipient’s
environment based on:
• Screen Size
• Email Client/Application
• Device
• Web Browser
7. Page 7
What can you do with Responsive
Design?
• Resize content (text/images)
• Hide/show content
• Stack columns
• Restyle content
8. Page 8
Types of Responsive Design
1. Fluid (Full width with no breakpoints)
2. Adaptive (Fixed widths with multiple breakpoints)
3. Responsive (Fluid widths being constantly responsive)
19. Page 19
Creating Responsive Templates is Hard.
• Requires coding knowledge
• Email clients/applications are finicky
• Design is subjective, hard to explain
20. Page 20
What are your options?
1. Agency
2. Internal Resources (Designer/Developer)
3. Marketo Template (www.templates.marketo.com)
4. Marketo Mobile Functionality (Landing Pages Only)
5. ?????
22. Page 22
Responsive
53% of emails opened on mobile. Get templates that are
up to the test.
Customizable
Pick a layout, customize branding, colors, and social links.
Tested
Best-in-class templates, tested across all email clients and
devices using Litmus.
www.knak.io
29. Page 29
Myth #1
1 line of code makes a template responsive
False.
• Responsive templates require hundreds of lines of code
• Average Email: 300 lines of code
• Average Landing Page: 500 lines of code
• Each element needs to be coded using media queries or
wrapping techniques
30. Page 30
Myth #2
2 versions of templates are required (1 for
desktop, 1 for mobile)
False.
• Media queries are able to determine the size of the
recipient/visitor’s screen and sizes the elements
accordingly
31. Page 31
Myth #3
WYSIWYG Editor cannot be used for
responsive templates.
False.
• A properly designed responsive template will allow you
to use the WYSIWYG editor just like any other template.
34. Page 34
Myth #4
Rich text can be applied over banner images
in email.
It depends.
• Outlook 2007, 2010 and 2013 requires a conditional
comment for this to work.
• Marketo removes conditional comments from HTML
code.
36. Page 36
Myth #5
Separate images are required for mobile
It depends.
• One set of images can be resized using media queries
• However, in some cases multiple images are desirable.
• More difficult to work with in the WYSIWYG editor
38. Page 38
*Bonus*
TypeKit or Webfonts can be used.
It depends.
Landing Pages
Browsers can leverage TypeKit or Webfonts
Emails
Only certain email clients support Webfonts (not
TypeKit)
40. Page 40
3 Key Take-Aways
1. Marketers need to design and develop emails and
landing pages optimized for mobile.
2. Designing and developing responsive templates is hard,
but it doesn’t have to be.
3. Responsive templates don’t just look nice, they
improve campaign performance, too!
Hey guys thanks for coming.
Want to start off by giving you a bit of context on how we got here.
I got into Marketo automation 8 years ago at Cognos IBM.
Then I went to a couple of startups where I realized that they really needed marketing automation, and implemented and lead Marketo.
From there I founded Revenue Pulse, a Marketo consultancy, that helps Enterprise customers like Microsoft, Trend Micro and Amdocs and startups like Klipfolio and others get the most out of their Marketo investment.
The reason why I chose to speak on this subject, is because it is the single biggest problem that our clients have today.
Last year I spoke on analytics, and creating reports that executives will love. That is definitely an important topic and we are all about driving revenue, but I think templates are equally important, and I’ll tell you why. It’s the ONLY part of your entire marketing automation deployment that your customers and prospects will actually SEE.
We go into clients all the time who have spent months and tons of money setting up their instances, but they have spent no time on their templates, the one customer-facing piece.
Stat from Litmus, they are tracking over 1 Billion emails per month.
Stat from
Stat from Litmus
Resizing width but not the elements
- 500px would only ever appear like this on a PC
Device that’s 500px wide would scale appropriately
Viewport=screen size
Marketo Mobile Functionality – you have to maintain two templates, and rebuild the mobile version from scratch.
I’ve been in your shoes, I want to have the best templates in the world that just look awesome. But I don’t have the knack for that.
That’s where Knak comes in.
Knak is a SaaS based Marketo template builder for marketers. The first of its kind.
1 line of code makes a template responsive
2 versions of templates are required (1 for desktop, 1 for mobile)
WYSIWYG editor cannot be used for responsive assets
Rich text can be applied over banner images in emails
Separate images are required for mobile