GIL Post-event report

CONVERGENCE
The Journey to Visionary Innovation
GIL 2015:MALAYSIAThe Global Community of Growth, Innovation and Leadership

Frost & Sullivan’s Growth, Innovation &
Leadership (GIL) Congress takes place
across eighteen cities annually and is a
platform to discuss key trends, creating new
possibilities, business models and opportu-
nities. This year, GIL Malaysia 2015 was held
at the Mandarin Oriental Hotel, Kuala
Lumpur, Malaysia on April 14 and attended
by more than 260 delegates.
GIL 2015:
MALAYSIA
GIL 2015: MALAYSIA | SUMMIT REPORT
The Global Community of Growth, Innovation and Leadership

Mega trends are transformative, global
forces that define the future world with their
far reaching impact on business, societies,
economies, cultures and personal lives.
Mr. Barry Lim, Director, Frost & Sullivan Asia
Pacific said that Malaysia’s social networking
users are expected to nearly double to 25.6
million in 2020. The country is expected to
have 125 million connected devices in 2025
with more than 58 million mobile subscribers.
“95 per cent of all netizens, or Internet
users, will be active social network users,
presenting a huge potential for digital
marketing and eCommerce,” Mr. Lim said in
his joint presentation with Ms. Archana
Amarnath, Director of Visionary Innovation
Research Group, Frost & Sullivan and Ms.
Rhenu Bhuller, Partner and Senior Vice
President of Healthcare, Frost & Sullivan at
the congress. Together, they shared a total
of 11 Mega Trends that Frost & Sullivan
predicted for Malaysia.
Mr. Lim also said that the Internet economy
(iGDP) market is expected to contribute 16
per cent (US$90 billion) to the GDP by 2025,
up from 4.3 per cent in 2010 as the impor-
tance of Internet and digitally-connected
solutions grows in the economy.
“95 per cent of all
netizens, or Internet
users, will be active
social network users,
presenting a huge
potential for digital
marketing and
eCommerce”
The Mega Trends –
A Malaysian Perspective
Barry Lim, Director,
Frost & Sullivan Asia Pacific

Mr. Manoj Menon, Senior Partner & Asia
Pacific Managing Director, Frost & Sullivan
said that disruption everywhere is a frighten-
ing prospect for most companies unaware
of new technologies that will soon arrive to
threaten market position and send their
strategy, R&D, and product development
teams into tail spins.
He shared views from Frost & Sullivan's
TechVision program to highlight the top 50
disruptive technologies with a powerful
message around what you should do to get
ahead of the threat.
Mr. Bhat also said that better access to
capital to finance acquisitions for mid-sized
companies and the organization of
business-to-business matchmaking exercis-
es would also help raise the competitiveness
of Malaysian companies ahead of AEC
implementation.
He added that further liberalization of
sectors will result in cross-border invest-
ments in the financial, infrastructure and
logistics, energy, utilities, food, retail and
healthcare sector.
In his presentation ASEAN Economic
Community: Opportunity or Threat? What
should you know and what should you do?,
Mr. Nitin Bhat, Partner & Head of Consulting
at Frost & Sullivan said that the ASEAN
Economic Community (AEC) could push
local companies to become regional power-
houses.
“To increase the competitiveness of Malay-
sian companies and prepare them better for
further economic integration, local compa-
nies need to move away from low-labor cost
production operations. The Government also
should invest heavily in upgrading technical
and vocational training through closer collab-
oration with private sector,” he said.
ASEAN Economic
Community:
Opportunity or
Threat?
Techvision: The Power Packed
World of Top 50 Technologies
Nitin Bhat, Partner & Head of
Consulting at Frost & Sullivan

Frost & Sullivan’s key analysts took to the
stage to share their latest research findings
in the GIL Bytes Presentation, a rapid-fire
session.
Below are key ideas from Frost & Sullivan’s
analysts’ presentations:
“Wearables has the potential to impact
virtually every consumer and enterprise
regardless of demography, job function or
industry vertical. Wearable tech will disrupt
the status quo in many areas such as
logistics, healthcare, security and impact
efficiency of workers in construction and
field engineering.”
WINNIE WONG (ICT)
“The sharing economy is already disrupting
traditional businesses. It is a model that
challenges rules and regulations. The
sharing business is also a double edged
sword.”
CHIA YI HAN (PUBLIC SECTOR)
“Healthcare delivery and payment model
needs to change radically. We continue to
pay for treatments rather than outcomes.
Care coordination and primary care
solutions should be the next step for
Malaysia.”
NATASHA GULATI (HEALTHCARE)
“Aspects of natural resources pertaining to
depletion of resources, environmental
impact (pollution) and volatility in price of
natural resources paves the way towards
sustainable sources for renewable energy ”
KEITH LEE (BUSINESS, FINANCIAL
SERVICES)
“Home care technologies to support
aged-care have seen an exponential
increase in demand globally. Elderly
residential communities need to be
constructed using an evidence-based
approach. Augmenting elderly income
could significantly reduce the cost impact
of an ageing population.”
FAKHIRAH ROSLAN (HEALTHCARE)
“Crime rates are falling in most countries,
while fear of crime is increasing. Fear of
Crime is a larger problem than crime itself.”
ELMA BERISHA (CUSTOMER RESEARCH)
“Major Internet of Things initiatives and
implementations in Malaysia - Smart
Transportation: An Intelligent Transporta-
tion System; Electronic Payment System;
Traffic Management Systems ; Traffic
Control and Surveillance System”
ANDREW MILROY (ICT)
“Future of Car - Improvements and
innovations not just in products but entire
ecosystem. Multilateral development
expected in Human Machine Interface to
address safety, comfort, convenience and
connectivity”
VIVEK VAIDYA (AUTOMOTIVE)
GIL BYTES

Panelists at the summit included Ms. Ng
Wan Peng, Chief Operating Officer of
MDeC, Ms. Munirah Looi, Founder,
President & Chief Executive Officer of
Brandt International, and Mr. Isham Bin
Ishak, Chief Operating Officer of SME
Corporation.
This CEO Visionary Perspectives Panel was
moderated by Ms. Rhenu Bhuller, Partner &
Senior Vice President, Frost & Sullivan.
Question: What keeps you awake at night in
60 seconds?
“It has always been on how to stay relevant
and to sustain a competitive organization to
compete not just locally, but globally.”
MUNIRAH LOOI (Brandt International)
“Ensuring that I continue to keep my good
people in the organization, making sure
they can work together to achieve the
common goal.”
NG WAN PENG (MDeC)
CEO VISIONARY
PERSPECTIVES

GIL Exclusive:
Legends of Asia
The highlight of the conference was the GIL Exclusive:
Legends of Asia session where Mr. Manoj Menon had a
conversation on leadership with one of Malaysia’s
prominent leaders who has made a remarkable
transition from leading corporate businesses to holding
cabinet positions in government, Dato’ Sri Idris Jala,
CEO of PEMANDU and Minister in the Prime Minister’s
Department.
By Manoj Menon
First published on Manoj’s Linkedin
Conversations with Dato’ Sri Idris Jala
I first met Dato’ Sri Idris Jala when he was
the CEO of Malaysian Airlines on October
16, 2008. He was receiving the Excellence in
Leadership award for the commendable
work he had done at Malaysian Airlines. He
had managed to make the company profit-
able in less than 2 years after the airline had
posted its largest ever loss in its history in
2005.
His acceptance speech that evening in 2008
is still very clear in my memory. He talked
about the six secrets of business transforma-
tion that he had embarked on at Malaysian
Airlines. These six precepts* as he called it
include:
1. Play the game of the impossible
2. Use Key Performance Indicators as
anchors
3. Discipline of action
4. Exercise situational leadership
5. Building a winning coalition
6. Accept “divine intervention”
*For more on these, please visit
http://blogs.worldbank.org/governance/six-secrets-minister-jala-s-transformational-leadership
Watch the video here

On 14th April 2015, I had the opportunity to
have a conversation with Dato’ Sri on the
same forum – the Frost & Sullivan Growth,
Innovation & Leadership summit - (seven
years later) in a session aptly titled “Legends
of Asia”. By this time he had added another
feather to his cap. He had now spent the
last five years as the Chief Transformation
Officer of the Government of Malaysia.
His career is most unique in a way that it has
traversed the private sector, the semi
government sector and finally in govern-
ment. Following are some of the lessons
from this recent conversation:
• On whether the six secrets of
business transformation was still relevant
today – “The six principles are universal,
what has changed is how you apply them.
Leadership style for example changes from
being directive at the beginning to empow-
erment once the followers become compe-
tent.
• To be a very successful leader you
have to leverage both the emotion and
intellect. If you use only one of the two, you
are using only half your capability. We must
evoke push to the hill our intellect as well as
our emotion. Communication cannot be just
done rationally, it has to reach out to the
hearts of the people. Music helps me evoke
the inner part of the soul, particularly the
Blues.
• What separates a good leader and
a GREAT leader - Strength of Conviction- A
great leader should have the ability to follow
through on his conviction. He should feel
deeply about the cause or idea he
represents. There are always lots of compel-
ling reasons to not follow through. Convic-
tion is what separates a great leader from a
good leader.
• Who has inspired him- Nelson
Mandela and his ability to forgive and
forget. He was able to forgive the people
who kept him in jail for 27 years. The way he
brought the nation together post-indepen-
dence is remarkable.
• Vulnerability is a virtue. Every
leader should know that he/she cannot
control everything that happens in our life.
This makes the leader humble. Humility is a
great part of leadership. Humility should
not be misunderstood with assertiveness or
being directive. The graveyard is full of
people who thought they are indispensable.
Leaders should also know when to put a
full-stop and let their teams continue the
journey.
• The only way to develop your
leadership is by doing it. No amount of
education can help you become a great
leader. Leadership is honed through experi-
ence. Failure is the best teacher, but do not
make it a habit. Do not repeat your failures.
• “Finally, a leader is all about his or
her followers.” This one statement was also
repeated by Malaysia’s former Prime Minis-
ter Tun Dr. Mahathir Mohamad later in the
day at the Frost & Sullivan Malaysia Excel-
lence Awards. Without the followers, there
is no leader.
Dato’ Sri had the entire audience
spellbound with his stories, humor and
candor. He is undeniably one of the best
communicators we have in Malaysia today.
We wish him continued success as he leads
PEMANDU through another transformation
of becoming a financially self-sufficient
organization.

“WIFI Emitted Tree”
- Ernie, Frost & Sullivan
“Innovate to ZERO - Borderless Govern-
ment”
- Pn Yusma, Employees Provident Fund
“Wholesome data and image protection
despite internet and social media”
- Azleen Suraya, Petronas
“Absolute connectivity via the interaction of
technology in every aspect of our lives
through apps, smart phones and the
internet”
- Hannah, AJ Pharma Holding
“2025 Life Revitalised. I am now 50+. In
2025 60 + but I will feel 40+”
- Sharon, PKT Logistics
“A decentralized economy where every-
body is a boss & everything becomes possi-
ble. Optimization everywhere. Self Regulat-
ing Everytime! “
- Gurpreet Singh, Biji Biji Initiative
“Klang Valley to be a truly connected, cycla-
ble and workable smart mega city”
- Clare Kenny Tipton, Sime Darby Property
“Harness energy form our daily movement &
activity to power our homes & public spaces
thereby help reduces thereby help reduce
global warming”
- Mary, EUMCCI
“One world order. One Currency”
- Pravin Kumar, Leaderonomics
“Official individual digital identity. Globally
recognized and used”
- Ng Choy Koon, Sime Darby
“An air conditioning satellite within the
ozone that can be set to any desired temp to
fight global warming”
- Max Van Veen, EUMCCI
At GIL Malaysia 2015, a vision tree was
constructed to obtain perspectives of
participants and their vision for
Malaysia in 2025. Response was
overwhelming and the participant with
the most interesting and visionary
submission won an Apple Watch. Read
on for some snippets from the tree.
“ZERO Language Barrier. Interpreter on the go - preserve cultural
diversity in the business world ”
- Dolly Lim, Malaysia Healthcare Travel Council
WINNING SUBMISSION

DELEGATES PROFILE
121
1
13
66
31
16
39 44
5
47
9 262
Companies Industries attendees
Aerospace
& Defense
Transportation Business
& Financial
Services
Chemicals,
Materials
& Food
Energy &
Environment
Healthcare ICT Measurement
& Instruments
Public
Sector

COMPANIES IN ATTENDANCE
Aegis BPO Malaysia Sdn Bhd
Air Products Malaysia
ALC Sdn Bhd
Allied Irish Holdings
Bank Negara Malaysia
Bayer Co. (Malaysia) Sdn. Bhd.
BP Healthcare Group
Bumiputera Demand Aggregation Programme
Celcom Axiata Berhad
Cofreth (M) Sdn Bhd
DNA Laboratories
EGA Group SDN BHD
EPU
EU-Malaysia Chamber Of Commerce & Industry
FMX(M) Sdn. Bhd
Genovasi Malaysia Sdn Bhd
GSK Consumer
Heitech Padu
i2M Ventures
Inovar Industries Sdn Bhd
Institut Darul Ridzuan (IDR) Perak
Integrated Commerce Sdn Bhd
Iskandar Investment Berhad
JNJ Management Consultants Sdn Bhd
Kansai Coatings Malaysia Sdn. Bhd
KeTTHA
KNM Group Berhad
Kumpulan Modal Perdana
Leaderonomics Media
Love on Wheels
Mahkota Medical Center Sdn Bhd
Malaysia Healthcare Travel Council
Malaysian Investment Development Authority (MIDA)
Malaysian Technology Development Corporation Sdn. Bhd.
MAMPU
Meditop Corporation (M) Sdn Bhd
MITI
Multimedia Development Corporation Sdn Bhd (MDeC)
National Association of Women Entrepreneurs of Malaysia
PEMANDU
Perbadanan Kemajuan Negeri Perak
Petronas
PIKOM
Pos Laju Malaysia
Protech Integrated Engineering Sdn Bhd
Royal Malaysia Polis
Sevengreen Sdn Bhd
Sime Darby Berhad
Sime Darby Property Berhad
Sri Ms Group
State Government of Victoria Australia
Sustainable Energy Development Authority Malaysia
Tasco Berhad
Technology Park Malaysia
Tenaga Nasional Berhad
Technology Innovation Resources Sdn Bhd
THINKING GREEN SDN BHD
Utas Maju Sdn Bhd
Wai & Associates Group
YTL Communications Sdn. Bhd.
Agensi Inovasi Malaysia
AIG Malaysia Insurance Bhd
AJ Pharma Holding Sdn Bhd
Alkarismi Technologies
Anacle System Sdn Bhd
Bank Simpanan Nasional
Brandt International
CCM Pharmaceuticals Sdn Bhd
Chemi-Pharm Ltd
DHL Global Forwarding
DuPont
Employees Provident Fund
Essens Global Marketing
Felda Global Ventures Holdings Berhad
Fujitsu
Greenpacket
Hap Seng Star Sdn Bhd
Hong Leong Investment Bank
Innopeak (M) Sdn Bhd
Inovar Resources Sdn Bhd
Institut Jantung Negara
International Specialist Eye Centre
Iskandar Regional Development Authority (IRDA)
July Systems Sdn Bhd
Kenny Rogers
Khazanah Nasional Berhad
KPJ Healthcare Bhd
KWAP
Leo Pharma
Maficomm Resources Sdn Bhd
Malaysia Automotive Institute
Malaysian Biotechnology Corporation Bhd
Malaysian Resources Corporation Berhad
Mamee Double-Decker Berhad
MCMC
Mediplex Sdn Bhd (Ramsay Sime Dabry Hospitals)
MIMOS
MOSTI
MYTV Broadcasting Sdn Bhd
OSK Ventures International Berhad
Pemasaran Ramly Mokni Sdn Bhd
Permodalan Nasional Berhad
Petronas Chemicals Group
PKT Logistics Group Sdn Bhd
Prince Court Medical Centre
Ramly
Sanofi-aventis (M) Sdn Bhd
Servion
Siemens Malaysia Sdn Bhd
Silterra Malaysia Sdn Bhd
Sime Darby Property
Sonoco Products (Malaysia) Sdn. Bhd.
Standards Malaysia
Sunway Berhad
Tactilis Sdn Bhd
Telekom Malaysia Berhad
UMW Corporation
VADS/TM
Wong & Partners
Yuubi International Sdn Bhd

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About Frost & Sullivan
Frost & Sullivan, the Growth Partner-
ship Company, works in collaboration
with clients to leverage visionary inno-
vation that addresses the global
challenges and related growth opportu-
nities that will make or break today's
market participants. For more than 50
years, we have been developing growth
strategies for the global 1000, emerg-
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the investment community.
Is your organization prepared for the
next profound wave of industry conver-
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breakthrough best practices, changing
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2015 FROST & SULLIVAN

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