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Impact of Multilateral Trading Facilities on corporate 
Security Trading Value Chains 
by 
Ulrich Benedikt Staudinger 
A DISSERTATION 
Submitted to 
The University of Liverpool 
in partial ful
llment of the requirements for the degree of 
Master of Business Administration 
2012
A Dissertation entitled 
Impact of Multilateral Trading Facilities on the Security Trading Value Chain 
by 
Ulrich Benedikt Staudinger 
We hereby certify that this Dissertation submitted by Ulrich Benedikt Staudinger 
conforms to acceptable standards, and as such is fully adequate in scope and 
quality. It is therefore approved as the ful
llment of the Dissertation require-ments 
for the degree of Master of Business Administration. 
Approved: 
Dissertation Advisor Norman Williams, Date 28 June 2012 
The University of Liverpool, 2012 
1
Certi
cation Statement 
I hereby certify that this paper constitutes my own product, that where the lan-guage 
of others is set forth, quotation marks so indicate, and that appropriate 
credit is given where I have used the language, ideas, expressions or writings of 
another. 
Signed, Ulrich Staudinger 
2
Contents 
1 Introduction 12 
1.1 About this study . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 
1.2 Introduction to the alternative liquidity market . . . . . . . . . . . 14 
1.3 About MTFs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 
1.4 Exceptions and simpli
cations for this study . . . . . . . . . . . . . 18 
1.5 Goals of this study . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 
1.5.1 Goal: con
rmed securities trading value chain model . . . . 20 
1.5.2 Goal: impact assessment of MTFs on the securities trading value 
chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 
1.5.3 Goal: impact assessment of MTFs on
nancial industry . . . 20 
1.5.4 Goal: stating further hypotheses . . . . . . . . . . . . . . . . 21 
2 Literature research 22 
2.1 Key players in the European
nancial system . . . . . . . . . . . . 22 
2.2 Value chain and value grid characteristics . . . . . . . . . . . . . . . 24 
2.3 Security Trading Value Chains . . . . . . . . . . . . . . . . . . . . . 28 
2.3.1 Macro-perspective on security trading value chains . . . . . 28 
2.3.2 Micro-perspectives on the security trading value chain . . . . 31 
3
2.4 Value generating activities in detail . . . . . . . . . . . . . . . . . . 34 
2.4.1 Software Development . . . . . . . . . . . . . . . . . . . . . 35 
2.4.2 Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 
2.4.3 Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 
2.4.4 Clearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 
2.5 Value chain KPIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 
2.6 Environmental changes where to draw parallels from . . . . . . . . 39 
2.7 Dark liquidity, MTF and dark pool speci
cs . . . . . . . . . . . . . 41 
2.8 The generic securities trading value chain . . . . . . . . . . . . . . . 43 
3 Methodology 46 
3.1 Data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 
3.1.1 Qualitative study . . . . . . . . . . . . . . . . . . . . . . . . 47 
3.1.2 Quantitative study . . . . . . . . . . . . . . . . . . . . . . . 48 
3.1.3 Qualitative and quantitative survey process . . . . . . . . . 48 
3.2 Goals and study design . . . . . . . . . . . . . . . . . . . . . . . . . 49 
3.2.1 Goals and design of the qualitative study . . . . . . . . . . . 49 
3.2.2 Goals and design of the quantitative study . . . . . . . . . . 52 
3.3 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 
3.3.1 Qualitative study . . . . . . . . . . . . . . . . . . . . . . . . 53 
3.3.2 Quantitative study . . . . . . . . . . . . . . . . . . . . . . . 55 
3.4 Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 
4 Study results 61 
4.1 Qualitative study . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 
4.1.1 About the sample group . . . . . . . . . . . . . . . . . . . . 61 
4
4.1.2 Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 
4.2 Quantitative results . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 
4.2.1 About the sample group . . . . . . . . . . . . . . . . . . . . 66 
4.2.2 Knowledge and belief check of participants . . . . . . . . . . 66 
4.2.3 Value chain analysis . . . . . . . . . . . . . . . . . . . . . . 72 
4.2.4 MTF speci
c questions . . . . . . . . . . . . . . . . . . . . . 77 
5 Analysis 85 
5.1 Validity of responses . . . . . . . . . . . . . . . . . . . . . . . . . . 85 
5.2 Securities trading value chain . . . . . . . . . . . . . . . . . . . . . 87 
5.2.1 Value grid depth . . . . . . . . . . . . . . . . . . . . . . . . 88 
5.2.2 Value grid structure . . . . . . . . . . . . . . . . . . . . . . 89 
5.3 Eects of MTFs on the securities trading value chain . . . . . . . . 91 
5.4 Eects of MTFs on the industry . . . . . . . . . . . . . . . . . . . . 96 
6 Conclusion 99 
6.1 Impact assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 
6.2 Hypotheses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 
6.3 Additional research possibilities . . . . . . . . . . . . . . . . . . . . 102 
6.4 Practical advise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 
6.4.1 Advise to MTFs . . . . . . . . . . . . . . . . . . . . . . . . 103 
6.4.2 Advise to MTF clients . . . . . . . . . . . . . . . . . . . . . 104 
A Glossary 114 
B Survey related appendices 116 
B.1 Qualitative part of study . . . . . . . . . . . . . . . . . . . . . . . . 116 
5
B.1.1 General questions . . . . . . . . . . . . . . . . . . . . . . . . 116 
B.1.2 Question catalogue for MTF operators . . . . . . . . . . . . 117 
B.1.3 Questions for prop-shops . . . . . . . . . . . . . . . . . . . . 119 
B.1.4 Questions for Hedge-funds . . . . . . . . . . . . . . . . . . . 120 
B.1.5 Questions for brokers . . . . . . . . . . . . . . . . . . . . . . 121 
B.2 Quantitative part of study . . . . . . . . . . . . . . . . . . . . . . . 121 
B.3 Sent interview invitations . . . . . . . . . . . . . . . . . . . . . . . 134 
6
List of Tables 
1.1 Market share for all XETRA DAX index equities; Turnover January 
2012(Thomson-Reuters, 2012) . . . . . . . . . . . . . . . . . . . . . 17 
2.1 Key players in the
nancial system . . . . . . . . . . . . . . . . . . 45 
3.1 Inclusion criteria for qualitative study . . . . . . . . . . . . . . . . . 58 
3.2 Target LinkedIn groups (as of 20 January 2012) . . . . . . . . . . . 59 
3.3 Target Xing groups (as of 20 January 2012) . . . . . . . . . . . . . 60 
4.1 Question 4.2 - Key bene
ts . . . . . . . . . . . . . . . . . . . . . . . 84 
4.2 Question 4.8 - Key decision factors . . . . . . . . . . . . . . . . . . 84 
5.1 Survey to value mapping . . . . . . . . . . . . . . . . . . . . . . . . 88 
5.2 Average value chain depth . . . . . . . . . . . . . . . . . . . . . . . 89 
7
List of Figures 
1.1 Trading volume SP500, 1950-2011 (Yahoo, 2012) . . . . . . . . . . 15 
2.1 Rough network diagram of key players . . . . . . . . . . . . . . . . 25 
2.2 Underlying generic securities trading value chain model . . . . . . . 44 
4.1 Question 1.1 - Do you feel well? . . . . . . . . . . . . . . . . . . . 66 
4.2 Question 1.2 - Gender distribution of interviewees . . . . . . . . . . 67 
4.3 Question 1.3 - Hierarchical position of interviewees in their company 67 
4.4 Question 1.4 - Does the interviewee belong to front, mid- or back-oce? 67 
4.5 Question 1.5 - Seniority of interviewee . . . . . . . . . . . . . . . . 68 
4.6 Question 2.1 - Does interviewee know what a Dark Pool is? . . . . . 69 
4.7 Question 2.2 - Market knowledge check . . . . . . . . . . . . . . . . 70 
4.8 Question 2.4a - Perceived positive eects of MTFs . . . . . . . . . . 70 
4.9 Question 2.4b - Perceived negative eects of MTFs . . . . . . . . . 71 
4.10 Question 2.4c - Perceived neutral eects of MTFs . . . . . . . . . . 71 
4.11 Question 2.5a - Perceived advantages of MTFs . . . . . . . . . . . . 72 
4.12 Question 2.5b - Perceived disadvantages of MTFs . . . . . . . . . . 73 
4.13 Underlying generic securities trading value chain model . . . . . . . 74 
8
4.14 Question 3.1 - Comparison of generic security trading value chain model 
with interviewee's environment . . . . . . . . . . . . . . . . . . . . 74 
4.15 Question 3.2.1 - Assessing grid depth of interviewee's environment at 
the trading decision making step . . . . . . . . . . . . . . . . . . . . 75 
4.16 Question 3.2.2 - Assessing grid depth of interviewee's environment at 
the order placement step . . . . . . . . . . . . . . . . . . . . . . . . 75 
4.17 Question 3.2.3 - Assessing grid depth of interviewee's environment at 
the execution step . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 
4.18 Question 3.2.4 - Assessing grid depth of interviewee's environment at 
the clearing step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 
4.19 Question 3.2.5 - Assessing grid depth of interviewee's environment at 
the trade reporting step . . . . . . . . . . . . . . . . . . . . . . . . 76 
4.20 Question 3.2.6 - Assessing grid depth of interviewee's environment at 
the reconciliation step . . . . . . . . . . . . . . . . . . . . . . . . . 77 
4.21 Question 3.2.7 - Assessing grid depth of interviewee's environment at 
the trade allocation step . . . . . . . . . . . . . . . . . . . . . . . . 77 
4.22 Question 4.1 - Relation between interviewee and MTFs . . . . . . . 79 
4.23 Question 4.3 - Reasons to trade on MTFs . . . . . . . . . . . . . . 80 
4.24 Question 4.4.1 - Have or would the
rm's trading activities become 
... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 80 
4.25 Question 4.4.2 - Have or would the
rm's trading activities become 
... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 81 
4.26 Question 4.4.3 - Have or would the
rm's trading activities become 
... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 81 
9
4.27 Question 4.4.4 - Have or would the
rm's trading activities become 
... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 81 
4.28 Question 4.4.5 - Have or would the
rm's trading activities become 
... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 82 
4.29 Question 4.4.6 - Have or would the
rm's trading activities become 
... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 82 
4.30 Question 4.5 - Amount of dark pools, the company connects to . . . 82 
4.31 Question 4.7 - Key factors for deciding to trade at an MTF . . . . . 83 
4.32 Question 4.9 - KPIs most relevant in the context of MTFs . . . . . 83 
4.33 Question 4.10 - Possible acceptance of MTFs for trading futures and 
other derivatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 
Abstract 
The
nancial industry hosts the securities trading value chain. Corporations 
from all over the globe cooperate due to increased
nancialization and globaliza-tion. 
Contrary to this, regulators act on a regional level. The European ESMA 
has crafted the MIFID directive in 2004 and as a result a new European
nan-cial 
landscape shaped. Multilateral trading facilities (MTF) oer services not 
unlike those of public exchanges. Current academic literature covers MTFs only 
non-satisfyingly and leaves large gaps in understanding the impact of MTFs on 
both
nancial industry and securities trading value chain. In addition to this 
gap, little available literature deals with securities trading value chain speci
cs, 
such as its breadth. This study deployed a triangulated methodology consist- 
10
ing of qualitative and quantitative research legs and analysis of results obtained. 
Verbal, free-form interviews with six industry representatives from MTFs, pro-prietary 
trading houses, clearers and independent software vendors yielded broad 
information. A web-based survey tool provided a possibility for 27 survey takers 
to answer various value chain, MTF and industry related questions. The qualita-tive 
and quantitative study legs showed, that MTFs are accepted market places 
to trade equity shares. The sample further con
rmed the validity of a proposed 
securities trading value chain model. The average value grid depth assessment 
showed that
rms in the sample interact per value chain phase usually with 
3.25 counterparties. The sample con
rmed several positive and negative eects 
of MTFs on their
rms' value chains and the industry. This study found that 
MTFs successfully enable trading large quantities of shares. By attracting large 
block traders, they oer deeper liquidity than public exchanges. By draining liq-uidity 
from public exchanges and because of the increasing number of MTFs, liq-uidity 
fragmentation sets in. The study sample perceives liquidity fragmentation 
as a negative eect. The security trading value chain is found to pursue a stan-dardization 
and interchangeability of services oered, thus successfully enabling 
competition. The study concludes by advising MTFs increase client binding and 
change barriers by oering value adding services, such as services that simplify 
their clients' value chains. Clients should continue standardizing their commu-nication 
and interaction interfaces to reduce vendor lock-ins, thus being able to 
switch seamlessly between interchangeable service providers. 
11
Chapter 1 
Introduction 
1.1 About this study 
Signi
cant changes in the securities trading ecosystem over the last years bring 
new opportunities and challenges. These changes result from new regulations, 
advances in technology, overall increased
nancialization of our world and of 
course MTFs. Dark Pools and their European pendant, multilateral trading 
facilities (MTF), oer services satisfying the demand of large-block traders to 
minimize market impact of their orders. As MTFs are a major force for market 
change, it becomes clear that securities trading corporations of all type have to 
be able to understand and foresee the impact these new players have on their 
interconnected business and the industry. 
Some of the many dierent approaches to describe a
rm and its interconnec-tions 
with other
rms are more suited to describe value 
ow than others. As 
12
an example, whereas supply chains deliver a big picture of goods and services 

owing from supplier to consumers, business process modeling focuses on details 
about interaction patterns and information exchange. Diametrical to these two 
approaches, the value chain approach concentrates on modeling and understand-ing 
the 
ow of value in a
rm or in a network of
rms. 
Little academic literature deals solely with MTFs and even less deal with the 
entire value chain surrounding these multilateral security trading facilities. This 
work analyzes through qualitative and quantitative research the security trading 
value chain and to what extent related value grids have already changed or will 
likely change because of MTFs. 
Chapter 1 sets the scene in which this work looks at MTFs and their impact on 
the security trading value chain. It presents the current market size and its frag-mentation 
and de
nes the goals of this study. Chapter 2 looks at current liter-ature 
about macro and micro structure of value chains, about Dark Pools and 
MTFs. Chapter 2 also investigates the current literature about external change. 
Chapter 3 de
nes the research approach and describes the methodology. Chapter 
4 presents the collected results in graphical and textual form. Chapter 5 ana-lyzes 
the situation by comparing synthesized data with information collected at 
former stages, drawing conclusions about how MTFs impact the securities trad-ing 
value chain. Chapter 6 concludes this study, points out additional research 
possibilities and gives some advice to MTFs and clients and deducts three hy-potheses. 
13
1.2 Introduction to the alternative liquidity mar- 
ket 
Over the past three decades, the trading volume of major stock indices and at 
exchanges in general has increased to a formerly unseen level. Although recent 
geopolitical events, such as the collapse of the U.S. housing market in the CDS 
aair or the latest European debt crisis, have left a mark on trading volumes, 
market breadth is still well above the niveau of the beginning 2000s. Figure 1.1 
on page 15 shows the absolute number of trading volume for the SP 500 and 
the percentage change in the number of transactions month-by-month between 
1950 and 2011. As can be seen, trading volumes have increased exponentially 
until about 20081. 
Nonetheless, the 90s and the 00s have given birth to signi
cant technical changes 
which also transformed the security trading business: pit traders vanished and 
got replaced with machines, new trading trends, such as High Frequency Trad-ing 
or Algorithmic Trading have gained signi
cant popularity and have led to 
challenging discussions in media worldwide (Weber, 2000). Broker ran trading 
platforms, labeled Dark Pools, Automated Trading Systems, Electronic Crossing 
Networks or MTFs, depending on the geographical region, shift trading activity 
from exchanges to individual platforms. All this was possible due to the digital 
revolution that includes engineers, mathematicians and economists (Paulden, 
2007). 
1Just as a side note, the wide-spread myth, that the Internet has resulted in an extraordi- 
nary increase of transactions must be ruled void, as the afore mentioned chart shows no signs 
of deviation from the long term market growth. 
14
Number of transactions in SP 500 since 1950 per month 
Jan 
1950 
Jan 
1960 
Jan 
1970 
Jan 
1980 
Jan 
1990 
Jan 
2000 
Jan 
2010 
0e+00 6e+09 
Number of transactions 
Jan 
1950 
Jan 
1960 
Jan 
1970 
Jan 
1980 
Jan 
1990 
Jan 
2000 
Jan 
2010 
−0.4 0.2 0.6 
Growth of #transactions, SP 500 since 1950 per month 
% delta volume month−to−month 
Figure 1.1: Trading volume SP500, 1950-2011 (Yahoo, 2012) 
15
1.3 About MTFs 
MTFs are a result of the European MIFID regulation from 2004, which for the
rst time permitted the creation of regulated, public bodies for exchanging eq-uity 
shares away from their primary exchange. In layman's terms, the main dif-ference 
from other, ordinary 2nd markets are the exchange like nature where 
supply and demand meet in exchange like auctions, contrary to OTC transac-tions. 
MTFs either belong to an existing
nancial enterprise, such as a bank, or they 
are created from scratch by talented individuals. Examples of bank owned MTFs 
are UBS MTF or BATS Chi-X Europe. The MTF market is in constant change. 
The reason why banks or other corporations create MTFs are quickly told. Whereas 
in the commodities markets, hardware or software is treated as the product; the 
banking and
nancial industry is largely a service industry where large corpora-tions 
oer unique service to the market. MTFs are new service oers by
rms to 
extend their reach in the trading sector. 
But not all MTFs are equal. MTFs run order books, just like public security ex-changes, 
but some MTFs run dark and lit order books in parallel, whereas others 
run only fully dark books. A dark order book does not display the current sup-ply 
and demand in an equity share to trading participants, lit order books show 
the current buy and sell orders. Trading in dark order books can be compared to 
playing poker with hidden hands, where a reference hand - the public exchange - 
is shown to everyone. 
16
Exchange venue Turnover % share 
Order Book - Lit Total EUR 93,730,587,662 35.76% 
Order Book - Hidden Total EUR 77,101,719 0.03% 
Order Book - Auction Total EUR 14,423,974,936 5.50% 
Dark Order Book Total EUR 3,732,831,639 1.42% 
O Order Book Total EUR 5,288,531,554 2.02% 
MiFID OTC Total EUR 144,884,986,028 55.27% 
Grand Total EUR 262,138,013,538 
Table 1.1: Market share for all XETRA DAX index equities; Turnover January 
2012(Thomson-Reuters, 2012) 
By the time of this writing, the European MTF landscape contains about 15 dif-ferent 
MTFs with dierent market share. After a merger between Chi-X and 
BATS, both international players, long time market share leader UBS MTF 
is now ranked second behind Chi-X Europe. Of relevance are also Turquoise, 
TradeGate, Sigma-X and POSIT. 
At the moment, MTFs, both lit and dark, are responsible for a very signi
cant 
amount of all equity trades in Europe. According to Thomson-Reuters' market 
share report (Thomson-Reuters, 2012), exchanges suer under a continuously 
diminishing role, this means in numbers that only 30% to 50% of all trades in 
XETRA equities take place on the main exchange, the rest happens either on lit 
or dark MTFs or as plain OTC transactions; for details see table 1.1 on page 17. 
MTFs gain more market share every month. 
Contrary to popular belief, MTFs, dark pools and dark liquidity are not the 
same. Dark liquidity is a very fuzzy term that usually includes all forms of or-ders 
that are already placed or will be placed under certain conditions but which 
are not publicly revealed. Already placed dark liquidity can take the form of 
iceberg orders, which indicate only a fraction or none of the entire order to the 
17
market. Industry-wide, two terms are used to label two additional subtypes of 
dark liquidity: latent liquidity or intrinsic liquidity. 
Latent liquidity includes orders that are already placed at exchanges, but which 
are due to market data feed restrictions visible only to a small fraction of profes-sional 
market data feed consumers. How can that happen? Usually, only the ten 
best buy and sell price levels are disseminated through market data feeds and 
thus orders that are far above or below the current price niveau are not publicly 
announced. 
Intrinsic liquidity adds additional liquidity to the market in case of need. Con-sider 
the case of an Exchange Traded Fund (ETF), that replicates an underlying 
index, which is built out of a basket of equity shares. While one might see that a 
particular ETF shows only little liquidity, placing a large order in such a thinly 
traded ETF might result in hedge orders, sent by the ETF issuer. These result-ing 
orders are going to take or add liquidity to the underlying basket of stocks 
and are called intrinsic liquidity. 
1.4 Exceptions and simpli
cations for this study 
Unless explicitly stated, this study is restricted to European MTFs and uses the 
terms Dark Pools and Automated Trading Systems as synonyms for dark MTFs. 
Although automatic trading platforms and dark liquidity emerged in the U.S., 
this study does not refer to U.S. speci
cs unless absolutely necessary. We further 
exclude all areas of dark liquidity that are not part of the core business concept 
of a venue, for example Iceberg orders or ways to algorithmically
ll orders with 
18
minimal market impact. OTC markets, despite being the major dark source of 
liquidity, are also not covered by this study. 
This study also ignores ownership structures and talks about MTFs as if they 
were entirely standalone entities. It covers ownership structures where they af-fect 
the study topic. 
1.5 Goals of this study 
As the former sections reveal, this study is based on a general industry compre-hension, 
where environmental forces in
uence existing structures to transfor-mation. 
With this general understanding, it is impossible to set forth working 
hypotheses, but possible to state research goals. Therefore, the study analyzes 
existing security trading value chains and assesses how these changed as MTFs 
became and become more relevant market places. 
Restated, the primary objectives of this study are: 
• Create a con
rmed model of the securities trading value chain. 
• Describe the impact of MTFs on the securities trading value chain. 
• Describe the impact of MTFs on the
nancial industry. 
• Deduct one or several hypotheses resulting from impact assessments. 
The following sections provide more details about each of these goals. 
19
1.5.1 Goal: con
rmed securities trading value chain model 
In order to analyze the securities trading value chain model, it is absolute imper-ative 
to de
ne a securities trading value chain model before progressing to the 
impact assessment phase. This model needs to be con
rmed as a result of this 
study, so that all further argumentation and work builds on stable, defendable 
ground. 
1.5.2 Goal: impact assessment of MTFs on the securities trad- 
ing value chain 
The securities trading value chain is central to this study and deserves special 
attention. In order to derive a theoretical model that describes the impact of 
MTFs on the value chain, it is mandatory to collect data about the extent by 
which MTFs have altered the value chain of
rms. Ideally, quanti
able data 
from relevant
rms is collected, thus putting a 'price tag' on willingly either 
avoiding or migrating parts of the
rm speci
c trading operations to MTFs. 
1.5.3 Goal: impact assessment of MTFs on
nancial indus- 
try 
As the
nancial industry hosts not only securities trading related
rms, but 
also plenty other
nance related corporations, the impact of MTFs is of high 
relevance for a large amount of corporations. This relevance remains, whether
rms are directly involved in the securities trading value chain or not. Although 
20
the sheer size of the
nancial industry makes full impact assessment a super-human 
task, this dissertation suces to capture the most relevant changes due 
to MTFs. Similar to assessing the impact of MTFs on the value chain, this study 
aims at putting a 'price tag' on MTF related activities for the entire industry. 
1.5.4 Goal: stating further hypotheses 
Based on careful analysis of the impact of MTFs on the securities trading value 
chain, this work postulates one or several hypotheses about generic patterns, oc-curring 
when market environments of the
nancial industry and the securities 
trading value chain change. These hypotheses can serve as a fundament for addi-tional 
research. 
21
Chapter 2 
Literature research 
The sheer overwhelming amount of academic, economic literature represents a 
great fundament where to do research on. But this large knowledge corpus is 
also hard to navigate. This chapter presents a snapshot of security trading value 
chain and MTF related literature. It is split into seven sections which collect lit-erature 
about key players in the
nancial system, the securities trading value 
chain and MTFs plus a round-up of change related literature. It closes with 
de
ning the generic securities trading value chain that serves as a fundament 
for the entire study. 
2.1 Key players in the European
nancial system 
The security trading domain is compound of a buy-side, a sell-side and a regula-tory 
layer, where each layer contains a speci
c set of requirements and rendered 
services. It is not always apparent what quali
es a player as a buy-side or a sell- 
22
side participant, therefore this section uses an industry-accepted common view. 
The buy-side includes all consumers of trading and brokering services, such as 
institutional and private investors, including hedge funds or proprietary trading 
desks. Such service consumers operate dierent trading approaches. Whereas 
many private investors follow a very discrete approach, for example a Kostolany-like 
buy and hold approach, proprietary trading desks can employ very special-ized 
trading algorithms. With increased technological sophistication increase re-quirements 
in terms of professional service. Usually, institutional investors dier 
from more agile trading entities through their sheer mass of equities under man-agement. 
According to OECD reports, institutional investors in the OECD (17) 
countries held in 2005 average assets worth 122:01% of their individual GDPs 
(Gonnard, Ki and Ynesta, 2008, p.4), with equity shares constituting a major 
investment vehicle (ibidem, p. 21f). Concrete examples of institutional investors 
include pension funds or large hedge funds. 
The sell-side is a very broad term, de
ned by Banks (2010, p.73) as including 
all
nancial institutions that are involved in servicing buy-side clients and by 
Harris (2003) as the entirety of dealers and brokers who provide exchange ser-vices 
to the buy side, thus excluding technology or data providers like indepen-dent 
software vendors or market data disseminators. In contradiction to Harris, 
this study will include technology providers in the sell side. 
Although geographically and politically separated, international regulatory insti-tutions 
pursue similar goals through market permeating supervision. Contrary 
to the U.S., the European Union does not have a central market supervision or-gan. 
Although the fundamental political and economical changes past the sign- 
23
ing of the Treaty of Maastricht in 1993 have led (a) to a harmonization of
nan-cial 
policies and (b) to the formation of the Financial Services Action Plan 1, no 
European market supervision had been formed until beginning 2012 (Jackson, 
2010). Whereas the U.S. has the SEC, the FINRA and the CFTC as highest 
bodies of market supervision, European markets are supervised by national bod-ies, 
such as the German BAFIN. More recently, the responsibilities of the Euro-pean 
Securities and Market Authority (ESMA) have shifted from providing pure 
technical advice for ministries and councils to the crafting of laws and regula-tions 
to be put into place (ESMA, 2011). But still, the national implementation 
and supervision remains the sole responsibility of national bodies. But the need 
for regulations and regulators are not without dispute. Davis, Neal and White 
(2003) present that exchanges are historically self-regulatory bodies with clear 
obligations on its market participants. This self-regulatory aspect stands in stark 
contrast to the current European approach. 
The key players in the
nancial system are summarized in table 2.1 on page 45. 
This leads to describing a network of the dierent key players and their inter-dependencies, 
shown in
gure 2.1 on page 25. Framing the key player model is 
necessary to avoid ambiguities later on. 
2.2 Value chain and value grid characteristics 
Since its introduction by Porter (1985), the appealing value chain concept has 
received signi
cant attention by academics and practitioners. The original idea 
1... a process including several committees that also created the all-changing MIFID direc- 
tive 
24
Figure 2.1: Rough network diagram of key players 
25
of chain links, which combine value generating work interaction patterns into 
complex chains has created a formerly unprecedented level of understanding 
across market participants worldwide. The concept of value chains helps iden-tifying 
the factors that drive competitive advantage (ibidem). Company-internal 
value chains link to industry value chains in which a processor generates high 
value output from low value input. The
nancial industry is special. Whereas 
the manufacturing industry deals with physical goods, the
nancial industry re-sembles 
an information processing industry, where information transformation of 
lower information to higher information constitutes the value generating process. 
Value chains include supply chains and demand chains (Porter, 1985), with sup-ply 
chain being push driven and demand chains being pull driven. Each step 
in the value chain has a supply side and a demand side. The demand chain is 
perceived as belonging to the typical domain of marketing, sales and strategic 
supply-chain managers (Walters and Rainbird, 2004), whereas the supply chain 
belongs to tactical manufacturing and logistics personnel (ibidem). 
Due to possibly tight integration of value chains between companies and indus-tries, 
adverse eects at one place in the value chain can threaten the value chain 
in its entirety. One example of these adverse eects are the so called bull-whip 
eects (Lee, Padmanabhan and Whang, 1997). Obviously it must be in each 
corporation's self interest to minimize possible negative consequences of tight 
integration and dependence along the value chain through such measures as con-tinuing 
standardization in areas like standard cargo container sizes, quality or 
quantity standards and more importantly in the digital world through standard-ized 
communication and information exchange protocols. 
26
More recent additions to the value chain literature distinguish global value chains 
into a buyer driven and a producer driven type (Gere, 2011). These two main 
types are further re
ned by characterizing them as belonging to one of
ve main 
subtypes. These subtypes are a) market like, where standardized products 
ow 
along the chain; price and exchange ability are a main decision factor, b) modu-lar, 
where semi-standardized products incur low supplier or customer switching 
costs, c) relational, with a high degree of complexity in more specialized trans-actions, 
d) captive, where one large buyer controls many small suppliers and e) 
hierarchical, where strongly integrated value chains are dominant due to com-plex 
requirements (ibidem). Certain environmental and industry speci
c factors 
are correlated with a dominance of a certain value chain type (Mahutga, 2012, 
p.3). 
Changes in environmental variables, for example technical innovation, can trans-form 
entire value chains from buyer driven to producer driven and vice versa 
(Sturgeon, 2009). Gere (2011) picks up this insight by presenting the electronic 
industry, where a commodization of technology led to more modular value chains 
along with a transition from on-shoring to o-shoring. 
In summary, value chains are generic images of how value creation happens in a 
particular, linear network of value producing parties. This simplicity of the con-cept 
is also its biggest weakness. More recent additions to the value chain idea 
are so called value grids, which add horizontal and diagonal dimensionality to 
the linear concept of value chains (Pil and Holweg, 2006). Successful applications 
of the value grid concept show that the value grid view generates meaningful in-formation 
for corporate key deciders (Soilen, Kovacevic and Jallouli, 2012). 
27
But how can one quantify value chains? Performance metrics are key to monitor, 
manage and improve the premium obtained from value chains. Only with right, 
critical performance measures, it is possible to decide about measures to improve 
performance. Barber (2008) points out, of the various performance measuring 
approaches, balanced scorecards have become the most widely used performance 
measurement approach to measure the key components of
rms and business 
processes. Although the original balanced scorecard approach was not meant to 
be applied to value chains, but rather to individual pieces within a value chain, 
the idea is directly transferable due to its simplicity. Barber (2008) continues 
and distinguishes between
rst, second and third generation performance mea-surement 
models, where particularly third generation models apply to the in-formation 
technology industry and should therefore also apply to the securities 
trading value chain with its large capital of intangible information assets. This 
leads directly to the idea of key performance indicators, about which section 2.5 
on page 38 elaborates. 
2.3 Security Trading Value Chains 
2.3.1 Macro-perspective on security trading value chains 
Free trade and the security trading industry must be understood as a given fact 
and a central theorem of today's economies of developed countries for which no 
alternative exists. The trading of rights and non-tangibles is as old as human 
kind, already the Romans traded rights, such as city council seats. 
28
Security trading value chains can be split into three key areas: pre-trading, trad-ing 
and post-trading activities; information 
ows in both directions along the 
industry value chain. Oxera (2008, p.3) splits trading and post-trading activities 
into
ve chain links: trading, veri
cation, clearing, settlement and custody and 
re
nes in their work the description of these steps. For the sake of simplicity, 
this section deals with the securities trading value chain in its three-block form: 
a) pretrading, b) trading and c) posttrading. 
The pretrading phase, an enterprise speci
c process chain, includes activities 
leading to investment decisions (Knieps, 2006, p. 4). It is in its speci
c compo-sition 
the blossom of corporate core competencies and can include such steps as 
research, operating trading engines, fund share creation and redemption. As an 
example, derivative engineering units deploy totally dierent decision mechanism 
than portfolio investment managers. 
The trading phase is at the heart of the entire value chain and includes all activ-ities 
that match supply and demand in an orderly fashion. This phase includes 
the OTC market, exchanges and other trading venues, such as MTFs. It goes 
without saying, these venues are system relevant and their dysfunction can result 
in systemic failure of the entire securities trading ecosystem. 
The posttrading phase includes all value generating activities that are result of a 
trade. This includes clearing, settlement and ex-post,
rm speci
c activities. 
Like in all markets, the free market mechanisms create a set interchangeable ser-vice 
providers. But competition in the
nancial industry is
erce. In
nancial 
industry clusters, competition is
erced by the immaterial nature of services con- 
29
sumed and oered, which lowers the entry barriers signi
cantly and includes, in 
agreement with Porter (1998, p. 199), specialized infrastructure, service or con-sulting 
providers. And of course, market mechanisms dysfunction in the
nancial 
sector, too. As soon as creating new service providers requires large monetary 
substance, entry barriers raise and hardly any new participants enter. The idea 
of having a central counterparty clearing house in Europe has seen appraisal be-fore 
2006 and rejection past 2006 (Norman, 2011, p. 251). 
Similar to other industries, also the security trading industry has undergone a 
digitalization of its processes. Standardization of processes is a result of this dig-italization. 
As noted in previous sections, standardization leads to modular or 
even market like structures. Examples of such changes exist along the security 
trading value chain, such as clearing back-oce tasks that are being outsourced 
to specialists like Ridge (Anon, n.d.). 
According to Oxera (2008), a same-day trade armation between investment 
managers and broker/dealers, initiated through large degrees of automation, 
will evoke positive business eects. This need for technological standardization 
in the
nancial industry is highlighted by EIU (2000). Their study conducted 
interviews and found that around 50% of all interviewed persons of the
nan-cial 
sector perceive the integration of IT systems as a key success factor without 
which a migration of their traditional, client-facing activities into e-commerce 
processes, and thus increased business bene
ts, fail. 
The corporate security trading value chain is tightly linked to global value chains, 
such as the global derivative trading value chain outlined at Mai (2008). This 
strong link results in theories which are valid for both types. 
30
2.3.2 Micro-perspectives on the security trading value chain 
Inside the buy side 
The general de
nition buy side includes all entities that consume securities 
trading related services. Literature re
nes this de
nition further, Williams (2010, 
pp. 5-21) places individual and institutional investors and retail brokers and 
dealers on the buy-side, but ignores mix types, for example banks that run their 
own proprietary trading desks as client-less pro
t centers and which have to be 
counted as buy side entities, too. Although trading on
nancial market places 
includes buying and selling equity shares and other instruments at market venues, 
this activity is in the following sections not meant by buy side and sell side. 
Typical entities on the buy side are of course hedge funds, proprietary trading 
houses, trading boutiques and private investors. But also large investment bank-ing 
departments of multinational corporations qualify for the buy side. Although 
the motivation for trading diers, their interaction with the sell side is always 
similar. Despite these similarities, complexity is widely acknowledged (Nybo, 
2012). 
Market makers are particularly interesting because of their hybrid role. They 
have, at least according to the strict de
nitions used by exchanges such as EU-REX, 
an obligation to provide quotes in certain markets (EUREX, 2011) and at 
the same time, consume exchange and clearing services. Risk management is of 
uppermost relevance for market makers, at least it should be, and therefore po-sitions 
in markets where a market maker has an obligation to trade and which 
31
are a result of his market making activities, have to be hedged. But essentially 
market makers oer services and consume trading services, too. Although they 
remain invisible on the markets, hidden behind orders, their presence is crucial 
for properly functioning markets. 
Firms that launch an IPO are also consuming services of the sell side and can be 
put into the buy side. Their relation with an launching bank and an underwriter 
is best described as delicate (Roosenboom, 2007, pp. 1217-1219) and outside of 
the scope of this study. 
Inside the sell-side 
The sell side of the securities trading value chain includes a large variety of par-ties. 
The most important group members are banks, brokers, exchanges, MTFs 
and crossing network operators and clearers, but not all are equally important. 
An essential role in the sell side securities trading value chain play banks, their 
analysts, market makers and underwriters. The critical role of investment banks 
is not not only due to due to their large cash pools, which will nourish any trad-ing 
channel through which these streams are funneled, but also because of their 
large size with skilled and specialized sta. These large resources allow banks to 
exercise more power than other players. 
The sell side interfaces with the buy side through two types of communication 
channels:
rst, personal communication channels, such as instant messengers, 
phone calls and emails and second, through standardized computer-based com-munication 
protocols such as FiX, SWIFT's or some other EDI. 
32
MTFs and other trading platforms oer exchange-like services, but by default 
they are not dark pools, but ordinary market places. Dark MTFs emerged in 
Europe as a result of the MiFID initiatives. They have gained signi

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dissertation_ulrich_staudinger_commenting_enabled

  • 1. Impact of Multilateral Trading Facilities on corporate Security Trading Value Chains by Ulrich Benedikt Staudinger A DISSERTATION Submitted to The University of Liverpool in partial ful
  • 2. llment of the requirements for the degree of Master of Business Administration 2012
  • 3. A Dissertation entitled Impact of Multilateral Trading Facilities on the Security Trading Value Chain by Ulrich Benedikt Staudinger We hereby certify that this Dissertation submitted by Ulrich Benedikt Staudinger conforms to acceptable standards, and as such is fully adequate in scope and quality. It is therefore approved as the ful
  • 4. llment of the Dissertation require-ments for the degree of Master of Business Administration. Approved: Dissertation Advisor Norman Williams, Date 28 June 2012 The University of Liverpool, 2012 1
  • 6. cation Statement I hereby certify that this paper constitutes my own product, that where the lan-guage of others is set forth, quotation marks so indicate, and that appropriate credit is given where I have used the language, ideas, expressions or writings of another. Signed, Ulrich Staudinger 2
  • 7. Contents 1 Introduction 12 1.1 About this study . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 1.2 Introduction to the alternative liquidity market . . . . . . . . . . . 14 1.3 About MTFs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 1.4 Exceptions and simpli
  • 8. cations for this study . . . . . . . . . . . . . 18 1.5 Goals of this study . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1.5.1 Goal: con
  • 9. rmed securities trading value chain model . . . . 20 1.5.2 Goal: impact assessment of MTFs on the securities trading value chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1.5.3 Goal: impact assessment of MTFs on
  • 10. nancial industry . . . 20 1.5.4 Goal: stating further hypotheses . . . . . . . . . . . . . . . . 21 2 Literature research 22 2.1 Key players in the European
  • 11. nancial system . . . . . . . . . . . . 22 2.2 Value chain and value grid characteristics . . . . . . . . . . . . . . . 24 2.3 Security Trading Value Chains . . . . . . . . . . . . . . . . . . . . . 28 2.3.1 Macro-perspective on security trading value chains . . . . . 28 2.3.2 Micro-perspectives on the security trading value chain . . . . 31 3
  • 12. 2.4 Value generating activities in detail . . . . . . . . . . . . . . . . . . 34 2.4.1 Software Development . . . . . . . . . . . . . . . . . . . . . 35 2.4.2 Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 2.4.3 Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 2.4.4 Clearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 2.5 Value chain KPIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 2.6 Environmental changes where to draw parallels from . . . . . . . . 39 2.7 Dark liquidity, MTF and dark pool speci
  • 13. cs . . . . . . . . . . . . . 41 2.8 The generic securities trading value chain . . . . . . . . . . . . . . . 43 3 Methodology 46 3.1 Data collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 3.1.1 Qualitative study . . . . . . . . . . . . . . . . . . . . . . . . 47 3.1.2 Quantitative study . . . . . . . . . . . . . . . . . . . . . . . 48 3.1.3 Qualitative and quantitative survey process . . . . . . . . . 48 3.2 Goals and study design . . . . . . . . . . . . . . . . . . . . . . . . . 49 3.2.1 Goals and design of the qualitative study . . . . . . . . . . . 49 3.2.2 Goals and design of the quantitative study . . . . . . . . . . 52 3.3 Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 3.3.1 Qualitative study . . . . . . . . . . . . . . . . . . . . . . . . 53 3.3.2 Quantitative study . . . . . . . . . . . . . . . . . . . . . . . 55 3.4 Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 4 Study results 61 4.1 Qualitative study . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 4.1.1 About the sample group . . . . . . . . . . . . . . . . . . . . 61 4
  • 14. 4.1.2 Findings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 4.2 Quantitative results . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 4.2.1 About the sample group . . . . . . . . . . . . . . . . . . . . 66 4.2.2 Knowledge and belief check of participants . . . . . . . . . . 66 4.2.3 Value chain analysis . . . . . . . . . . . . . . . . . . . . . . 72 4.2.4 MTF speci
  • 15. c questions . . . . . . . . . . . . . . . . . . . . . 77 5 Analysis 85 5.1 Validity of responses . . . . . . . . . . . . . . . . . . . . . . . . . . 85 5.2 Securities trading value chain . . . . . . . . . . . . . . . . . . . . . 87 5.2.1 Value grid depth . . . . . . . . . . . . . . . . . . . . . . . . 88 5.2.2 Value grid structure . . . . . . . . . . . . . . . . . . . . . . 89 5.3 Eects of MTFs on the securities trading value chain . . . . . . . . 91 5.4 Eects of MTFs on the industry . . . . . . . . . . . . . . . . . . . . 96 6 Conclusion 99 6.1 Impact assessments . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 6.2 Hypotheses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 6.3 Additional research possibilities . . . . . . . . . . . . . . . . . . . . 102 6.4 Practical advise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 6.4.1 Advise to MTFs . . . . . . . . . . . . . . . . . . . . . . . . 103 6.4.2 Advise to MTF clients . . . . . . . . . . . . . . . . . . . . . 104 A Glossary 114 B Survey related appendices 116 B.1 Qualitative part of study . . . . . . . . . . . . . . . . . . . . . . . . 116 5
  • 16. B.1.1 General questions . . . . . . . . . . . . . . . . . . . . . . . . 116 B.1.2 Question catalogue for MTF operators . . . . . . . . . . . . 117 B.1.3 Questions for prop-shops . . . . . . . . . . . . . . . . . . . . 119 B.1.4 Questions for Hedge-funds . . . . . . . . . . . . . . . . . . . 120 B.1.5 Questions for brokers . . . . . . . . . . . . . . . . . . . . . . 121 B.2 Quantitative part of study . . . . . . . . . . . . . . . . . . . . . . . 121 B.3 Sent interview invitations . . . . . . . . . . . . . . . . . . . . . . . 134 6
  • 17. List of Tables 1.1 Market share for all XETRA DAX index equities; Turnover January 2012(Thomson-Reuters, 2012) . . . . . . . . . . . . . . . . . . . . . 17 2.1 Key players in the
  • 18. nancial system . . . . . . . . . . . . . . . . . . 45 3.1 Inclusion criteria for qualitative study . . . . . . . . . . . . . . . . . 58 3.2 Target LinkedIn groups (as of 20 January 2012) . . . . . . . . . . . 59 3.3 Target Xing groups (as of 20 January 2012) . . . . . . . . . . . . . 60 4.1 Question 4.2 - Key bene
  • 19. ts . . . . . . . . . . . . . . . . . . . . . . . 84 4.2 Question 4.8 - Key decision factors . . . . . . . . . . . . . . . . . . 84 5.1 Survey to value mapping . . . . . . . . . . . . . . . . . . . . . . . . 88 5.2 Average value chain depth . . . . . . . . . . . . . . . . . . . . . . . 89 7
  • 20. List of Figures 1.1 Trading volume SP500, 1950-2011 (Yahoo, 2012) . . . . . . . . . . 15 2.1 Rough network diagram of key players . . . . . . . . . . . . . . . . 25 2.2 Underlying generic securities trading value chain model . . . . . . . 44 4.1 Question 1.1 - Do you feel well? . . . . . . . . . . . . . . . . . . . 66 4.2 Question 1.2 - Gender distribution of interviewees . . . . . . . . . . 67 4.3 Question 1.3 - Hierarchical position of interviewees in their company 67 4.4 Question 1.4 - Does the interviewee belong to front, mid- or back-oce? 67 4.5 Question 1.5 - Seniority of interviewee . . . . . . . . . . . . . . . . 68 4.6 Question 2.1 - Does interviewee know what a Dark Pool is? . . . . . 69 4.7 Question 2.2 - Market knowledge check . . . . . . . . . . . . . . . . 70 4.8 Question 2.4a - Perceived positive eects of MTFs . . . . . . . . . . 70 4.9 Question 2.4b - Perceived negative eects of MTFs . . . . . . . . . 71 4.10 Question 2.4c - Perceived neutral eects of MTFs . . . . . . . . . . 71 4.11 Question 2.5a - Perceived advantages of MTFs . . . . . . . . . . . . 72 4.12 Question 2.5b - Perceived disadvantages of MTFs . . . . . . . . . . 73 4.13 Underlying generic securities trading value chain model . . . . . . . 74 8
  • 21. 4.14 Question 3.1 - Comparison of generic security trading value chain model with interviewee's environment . . . . . . . . . . . . . . . . . . . . 74 4.15 Question 3.2.1 - Assessing grid depth of interviewee's environment at the trading decision making step . . . . . . . . . . . . . . . . . . . . 75 4.16 Question 3.2.2 - Assessing grid depth of interviewee's environment at the order placement step . . . . . . . . . . . . . . . . . . . . . . . . 75 4.17 Question 3.2.3 - Assessing grid depth of interviewee's environment at the execution step . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 4.18 Question 3.2.4 - Assessing grid depth of interviewee's environment at the clearing step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 4.19 Question 3.2.5 - Assessing grid depth of interviewee's environment at the trade reporting step . . . . . . . . . . . . . . . . . . . . . . . . 76 4.20 Question 3.2.6 - Assessing grid depth of interviewee's environment at the reconciliation step . . . . . . . . . . . . . . . . . . . . . . . . . 77 4.21 Question 3.2.7 - Assessing grid depth of interviewee's environment at the trade allocation step . . . . . . . . . . . . . . . . . . . . . . . . 77 4.22 Question 4.1 - Relation between interviewee and MTFs . . . . . . . 79 4.23 Question 4.3 - Reasons to trade on MTFs . . . . . . . . . . . . . . 80 4.24 Question 4.4.1 - Have or would the
  • 22. rm's trading activities become ... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 80 4.25 Question 4.4.2 - Have or would the
  • 23. rm's trading activities become ... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 81 4.26 Question 4.4.3 - Have or would the
  • 24. rm's trading activities become ... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 81 9
  • 25. 4.27 Question 4.4.4 - Have or would the
  • 26. rm's trading activities become ... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 81 4.28 Question 4.4.5 - Have or would the
  • 27. rm's trading activities become ... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 82 4.29 Question 4.4.6 - Have or would the
  • 28. rm's trading activities become ... by trading on MTFs? . . . . . . . . . . . . . . . . . . . . . . . . 82 4.30 Question 4.5 - Amount of dark pools, the company connects to . . . 82 4.31 Question 4.7 - Key factors for deciding to trade at an MTF . . . . . 83 4.32 Question 4.9 - KPIs most relevant in the context of MTFs . . . . . 83 4.33 Question 4.10 - Possible acceptance of MTFs for trading futures and other derivatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Abstract The
  • 29. nancial industry hosts the securities trading value chain. Corporations from all over the globe cooperate due to increased
  • 30. nancialization and globaliza-tion. Contrary to this, regulators act on a regional level. The European ESMA has crafted the MIFID directive in 2004 and as a result a new European
  • 31. nan-cial landscape shaped. Multilateral trading facilities (MTF) oer services not unlike those of public exchanges. Current academic literature covers MTFs only non-satisfyingly and leaves large gaps in understanding the impact of MTFs on both
  • 32. nancial industry and securities trading value chain. In addition to this gap, little available literature deals with securities trading value chain speci
  • 33. cs, such as its breadth. This study deployed a triangulated methodology consist- 10
  • 34. ing of qualitative and quantitative research legs and analysis of results obtained. Verbal, free-form interviews with six industry representatives from MTFs, pro-prietary trading houses, clearers and independent software vendors yielded broad information. A web-based survey tool provided a possibility for 27 survey takers to answer various value chain, MTF and industry related questions. The qualita-tive and quantitative study legs showed, that MTFs are accepted market places to trade equity shares. The sample further con
  • 35. rmed the validity of a proposed securities trading value chain model. The average value grid depth assessment showed that
  • 36. rms in the sample interact per value chain phase usually with 3.25 counterparties. The sample con
  • 37. rmed several positive and negative eects of MTFs on their
  • 38. rms' value chains and the industry. This study found that MTFs successfully enable trading large quantities of shares. By attracting large block traders, they oer deeper liquidity than public exchanges. By draining liq-uidity from public exchanges and because of the increasing number of MTFs, liq-uidity fragmentation sets in. The study sample perceives liquidity fragmentation as a negative eect. The security trading value chain is found to pursue a stan-dardization and interchangeability of services oered, thus successfully enabling competition. The study concludes by advising MTFs increase client binding and change barriers by oering value adding services, such as services that simplify their clients' value chains. Clients should continue standardizing their commu-nication and interaction interfaces to reduce vendor lock-ins, thus being able to switch seamlessly between interchangeable service providers. 11
  • 39. Chapter 1 Introduction 1.1 About this study Signi
  • 40. cant changes in the securities trading ecosystem over the last years bring new opportunities and challenges. These changes result from new regulations, advances in technology, overall increased
  • 41. nancialization of our world and of course MTFs. Dark Pools and their European pendant, multilateral trading facilities (MTF), oer services satisfying the demand of large-block traders to minimize market impact of their orders. As MTFs are a major force for market change, it becomes clear that securities trading corporations of all type have to be able to understand and foresee the impact these new players have on their interconnected business and the industry. Some of the many dierent approaches to describe a
  • 42. rm and its interconnec-tions with other
  • 43. rms are more suited to describe value ow than others. As 12
  • 44. an example, whereas supply chains deliver a big picture of goods and services owing from supplier to consumers, business process modeling focuses on details about interaction patterns and information exchange. Diametrical to these two approaches, the value chain approach concentrates on modeling and understand-ing the ow of value in a
  • 45. rm or in a network of
  • 46. rms. Little academic literature deals solely with MTFs and even less deal with the entire value chain surrounding these multilateral security trading facilities. This work analyzes through qualitative and quantitative research the security trading value chain and to what extent related value grids have already changed or will likely change because of MTFs. Chapter 1 sets the scene in which this work looks at MTFs and their impact on the security trading value chain. It presents the current market size and its frag-mentation and de
  • 47. nes the goals of this study. Chapter 2 looks at current liter-ature about macro and micro structure of value chains, about Dark Pools and MTFs. Chapter 2 also investigates the current literature about external change. Chapter 3 de
  • 48. nes the research approach and describes the methodology. Chapter 4 presents the collected results in graphical and textual form. Chapter 5 ana-lyzes the situation by comparing synthesized data with information collected at former stages, drawing conclusions about how MTFs impact the securities trad-ing value chain. Chapter 6 concludes this study, points out additional research possibilities and gives some advice to MTFs and clients and deducts three hy-potheses. 13
  • 49. 1.2 Introduction to the alternative liquidity mar- ket Over the past three decades, the trading volume of major stock indices and at exchanges in general has increased to a formerly unseen level. Although recent geopolitical events, such as the collapse of the U.S. housing market in the CDS aair or the latest European debt crisis, have left a mark on trading volumes, market breadth is still well above the niveau of the beginning 2000s. Figure 1.1 on page 15 shows the absolute number of trading volume for the SP 500 and the percentage change in the number of transactions month-by-month between 1950 and 2011. As can be seen, trading volumes have increased exponentially until about 20081. Nonetheless, the 90s and the 00s have given birth to signi
  • 50. cant technical changes which also transformed the security trading business: pit traders vanished and got replaced with machines, new trading trends, such as High Frequency Trad-ing or Algorithmic Trading have gained signi
  • 51. cant popularity and have led to challenging discussions in media worldwide (Weber, 2000). Broker ran trading platforms, labeled Dark Pools, Automated Trading Systems, Electronic Crossing Networks or MTFs, depending on the geographical region, shift trading activity from exchanges to individual platforms. All this was possible due to the digital revolution that includes engineers, mathematicians and economists (Paulden, 2007). 1Just as a side note, the wide-spread myth, that the Internet has resulted in an extraordi- nary increase of transactions must be ruled void, as the afore mentioned chart shows no signs of deviation from the long term market growth. 14
  • 52. Number of transactions in SP 500 since 1950 per month Jan 1950 Jan 1960 Jan 1970 Jan 1980 Jan 1990 Jan 2000 Jan 2010 0e+00 6e+09 Number of transactions Jan 1950 Jan 1960 Jan 1970 Jan 1980 Jan 1990 Jan 2000 Jan 2010 −0.4 0.2 0.6 Growth of #transactions, SP 500 since 1950 per month % delta volume month−to−month Figure 1.1: Trading volume SP500, 1950-2011 (Yahoo, 2012) 15
  • 53. 1.3 About MTFs MTFs are a result of the European MIFID regulation from 2004, which for the
  • 54. rst time permitted the creation of regulated, public bodies for exchanging eq-uity shares away from their primary exchange. In layman's terms, the main dif-ference from other, ordinary 2nd markets are the exchange like nature where supply and demand meet in exchange like auctions, contrary to OTC transac-tions. MTFs either belong to an existing
  • 55. nancial enterprise, such as a bank, or they are created from scratch by talented individuals. Examples of bank owned MTFs are UBS MTF or BATS Chi-X Europe. The MTF market is in constant change. The reason why banks or other corporations create MTFs are quickly told. Whereas in the commodities markets, hardware or software is treated as the product; the banking and
  • 56. nancial industry is largely a service industry where large corpora-tions oer unique service to the market. MTFs are new service oers by
  • 57. rms to extend their reach in the trading sector. But not all MTFs are equal. MTFs run order books, just like public security ex-changes, but some MTFs run dark and lit order books in parallel, whereas others run only fully dark books. A dark order book does not display the current sup-ply and demand in an equity share to trading participants, lit order books show the current buy and sell orders. Trading in dark order books can be compared to playing poker with hidden hands, where a reference hand - the public exchange - is shown to everyone. 16
  • 58. Exchange venue Turnover % share Order Book - Lit Total EUR 93,730,587,662 35.76% Order Book - Hidden Total EUR 77,101,719 0.03% Order Book - Auction Total EUR 14,423,974,936 5.50% Dark Order Book Total EUR 3,732,831,639 1.42% O Order Book Total EUR 5,288,531,554 2.02% MiFID OTC Total EUR 144,884,986,028 55.27% Grand Total EUR 262,138,013,538 Table 1.1: Market share for all XETRA DAX index equities; Turnover January 2012(Thomson-Reuters, 2012) By the time of this writing, the European MTF landscape contains about 15 dif-ferent MTFs with dierent market share. After a merger between Chi-X and BATS, both international players, long time market share leader UBS MTF is now ranked second behind Chi-X Europe. Of relevance are also Turquoise, TradeGate, Sigma-X and POSIT. At the moment, MTFs, both lit and dark, are responsible for a very signi
  • 59. cant amount of all equity trades in Europe. According to Thomson-Reuters' market share report (Thomson-Reuters, 2012), exchanges suer under a continuously diminishing role, this means in numbers that only 30% to 50% of all trades in XETRA equities take place on the main exchange, the rest happens either on lit or dark MTFs or as plain OTC transactions; for details see table 1.1 on page 17. MTFs gain more market share every month. Contrary to popular belief, MTFs, dark pools and dark liquidity are not the same. Dark liquidity is a very fuzzy term that usually includes all forms of or-ders that are already placed or will be placed under certain conditions but which are not publicly revealed. Already placed dark liquidity can take the form of iceberg orders, which indicate only a fraction or none of the entire order to the 17
  • 60. market. Industry-wide, two terms are used to label two additional subtypes of dark liquidity: latent liquidity or intrinsic liquidity. Latent liquidity includes orders that are already placed at exchanges, but which are due to market data feed restrictions visible only to a small fraction of profes-sional market data feed consumers. How can that happen? Usually, only the ten best buy and sell price levels are disseminated through market data feeds and thus orders that are far above or below the current price niveau are not publicly announced. Intrinsic liquidity adds additional liquidity to the market in case of need. Con-sider the case of an Exchange Traded Fund (ETF), that replicates an underlying index, which is built out of a basket of equity shares. While one might see that a particular ETF shows only little liquidity, placing a large order in such a thinly traded ETF might result in hedge orders, sent by the ETF issuer. These result-ing orders are going to take or add liquidity to the underlying basket of stocks and are called intrinsic liquidity. 1.4 Exceptions and simpli
  • 61. cations for this study Unless explicitly stated, this study is restricted to European MTFs and uses the terms Dark Pools and Automated Trading Systems as synonyms for dark MTFs. Although automatic trading platforms and dark liquidity emerged in the U.S., this study does not refer to U.S. speci
  • 62. cs unless absolutely necessary. We further exclude all areas of dark liquidity that are not part of the core business concept of a venue, for example Iceberg orders or ways to algorithmically
  • 64. minimal market impact. OTC markets, despite being the major dark source of liquidity, are also not covered by this study. This study also ignores ownership structures and talks about MTFs as if they were entirely standalone entities. It covers ownership structures where they af-fect the study topic. 1.5 Goals of this study As the former sections reveal, this study is based on a general industry compre-hension, where environmental forces in uence existing structures to transfor-mation. With this general understanding, it is impossible to set forth working hypotheses, but possible to state research goals. Therefore, the study analyzes existing security trading value chains and assesses how these changed as MTFs became and become more relevant market places. Restated, the primary objectives of this study are: • Create a con
  • 65. rmed model of the securities trading value chain. • Describe the impact of MTFs on the securities trading value chain. • Describe the impact of MTFs on the
  • 66. nancial industry. • Deduct one or several hypotheses resulting from impact assessments. The following sections provide more details about each of these goals. 19
  • 68. rmed securities trading value chain model In order to analyze the securities trading value chain model, it is absolute imper-ative to de
  • 69. ne a securities trading value chain model before progressing to the impact assessment phase. This model needs to be con
  • 70. rmed as a result of this study, so that all further argumentation and work builds on stable, defendable ground. 1.5.2 Goal: impact assessment of MTFs on the securities trad- ing value chain The securities trading value chain is central to this study and deserves special attention. In order to derive a theoretical model that describes the impact of MTFs on the value chain, it is mandatory to collect data about the extent by which MTFs have altered the value chain of
  • 72. able data from relevant
  • 73. rms is collected, thus putting a 'price tag' on willingly either avoiding or migrating parts of the
  • 75. c trading operations to MTFs. 1.5.3 Goal: impact assessment of MTFs on
  • 77. nancial industry hosts not only securities trading related
  • 78. rms, but also plenty other
  • 79. nance related corporations, the impact of MTFs is of high relevance for a large amount of corporations. This relevance remains, whether
  • 80. rms are directly involved in the securities trading value chain or not. Although 20
  • 81. the sheer size of the
  • 82. nancial industry makes full impact assessment a super-human task, this dissertation suces to capture the most relevant changes due to MTFs. Similar to assessing the impact of MTFs on the value chain, this study aims at putting a 'price tag' on MTF related activities for the entire industry. 1.5.4 Goal: stating further hypotheses Based on careful analysis of the impact of MTFs on the securities trading value chain, this work postulates one or several hypotheses about generic patterns, oc-curring when market environments of the
  • 83. nancial industry and the securities trading value chain change. These hypotheses can serve as a fundament for addi-tional research. 21
  • 84. Chapter 2 Literature research The sheer overwhelming amount of academic, economic literature represents a great fundament where to do research on. But this large knowledge corpus is also hard to navigate. This chapter presents a snapshot of security trading value chain and MTF related literature. It is split into seven sections which collect lit-erature about key players in the
  • 85. nancial system, the securities trading value chain and MTFs plus a round-up of change related literature. It closes with de
  • 86. ning the generic securities trading value chain that serves as a fundament for the entire study. 2.1 Key players in the European
  • 87. nancial system The security trading domain is compound of a buy-side, a sell-side and a regula-tory layer, where each layer contains a speci
  • 88. c set of requirements and rendered services. It is not always apparent what quali
  • 89. es a player as a buy-side or a sell- 22
  • 90. side participant, therefore this section uses an industry-accepted common view. The buy-side includes all consumers of trading and brokering services, such as institutional and private investors, including hedge funds or proprietary trading desks. Such service consumers operate dierent trading approaches. Whereas many private investors follow a very discrete approach, for example a Kostolany-like buy and hold approach, proprietary trading desks can employ very special-ized trading algorithms. With increased technological sophistication increase re-quirements in terms of professional service. Usually, institutional investors dier from more agile trading entities through their sheer mass of equities under man-agement. According to OECD reports, institutional investors in the OECD (17) countries held in 2005 average assets worth 122:01% of their individual GDPs (Gonnard, Ki and Ynesta, 2008, p.4), with equity shares constituting a major investment vehicle (ibidem, p. 21f). Concrete examples of institutional investors include pension funds or large hedge funds. The sell-side is a very broad term, de
  • 91. ned by Banks (2010, p.73) as including all
  • 92. nancial institutions that are involved in servicing buy-side clients and by Harris (2003) as the entirety of dealers and brokers who provide exchange ser-vices to the buy side, thus excluding technology or data providers like indepen-dent software vendors or market data disseminators. In contradiction to Harris, this study will include technology providers in the sell side. Although geographically and politically separated, international regulatory insti-tutions pursue similar goals through market permeating supervision. Contrary to the U.S., the European Union does not have a central market supervision or-gan. Although the fundamental political and economical changes past the sign- 23
  • 93. ing of the Treaty of Maastricht in 1993 have led (a) to a harmonization of
  • 94. nan-cial policies and (b) to the formation of the Financial Services Action Plan 1, no European market supervision had been formed until beginning 2012 (Jackson, 2010). Whereas the U.S. has the SEC, the FINRA and the CFTC as highest bodies of market supervision, European markets are supervised by national bod-ies, such as the German BAFIN. More recently, the responsibilities of the Euro-pean Securities and Market Authority (ESMA) have shifted from providing pure technical advice for ministries and councils to the crafting of laws and regula-tions to be put into place (ESMA, 2011). But still, the national implementation and supervision remains the sole responsibility of national bodies. But the need for regulations and regulators are not without dispute. Davis, Neal and White (2003) present that exchanges are historically self-regulatory bodies with clear obligations on its market participants. This self-regulatory aspect stands in stark contrast to the current European approach. The key players in the
  • 95. nancial system are summarized in table 2.1 on page 45. This leads to describing a network of the dierent key players and their inter-dependencies, shown in
  • 96. gure 2.1 on page 25. Framing the key player model is necessary to avoid ambiguities later on. 2.2 Value chain and value grid characteristics Since its introduction by Porter (1985), the appealing value chain concept has received signi
  • 97. cant attention by academics and practitioners. The original idea 1... a process including several committees that also created the all-changing MIFID direc- tive 24
  • 98. Figure 2.1: Rough network diagram of key players 25
  • 99. of chain links, which combine value generating work interaction patterns into complex chains has created a formerly unprecedented level of understanding across market participants worldwide. The concept of value chains helps iden-tifying the factors that drive competitive advantage (ibidem). Company-internal value chains link to industry value chains in which a processor generates high value output from low value input. The
  • 100. nancial industry is special. Whereas the manufacturing industry deals with physical goods, the
  • 101. nancial industry re-sembles an information processing industry, where information transformation of lower information to higher information constitutes the value generating process. Value chains include supply chains and demand chains (Porter, 1985), with sup-ply chain being push driven and demand chains being pull driven. Each step in the value chain has a supply side and a demand side. The demand chain is perceived as belonging to the typical domain of marketing, sales and strategic supply-chain managers (Walters and Rainbird, 2004), whereas the supply chain belongs to tactical manufacturing and logistics personnel (ibidem). Due to possibly tight integration of value chains between companies and indus-tries, adverse eects at one place in the value chain can threaten the value chain in its entirety. One example of these adverse eects are the so called bull-whip eects (Lee, Padmanabhan and Whang, 1997). Obviously it must be in each corporation's self interest to minimize possible negative consequences of tight integration and dependence along the value chain through such measures as con-tinuing standardization in areas like standard cargo container sizes, quality or quantity standards and more importantly in the digital world through standard-ized communication and information exchange protocols. 26
  • 102. More recent additions to the value chain literature distinguish global value chains into a buyer driven and a producer driven type (Gere, 2011). These two main types are further re
  • 103. ned by characterizing them as belonging to one of
  • 104. ve main subtypes. These subtypes are a) market like, where standardized products ow along the chain; price and exchange ability are a main decision factor, b) modu-lar, where semi-standardized products incur low supplier or customer switching costs, c) relational, with a high degree of complexity in more specialized trans-actions, d) captive, where one large buyer controls many small suppliers and e) hierarchical, where strongly integrated value chains are dominant due to com-plex requirements (ibidem). Certain environmental and industry speci
  • 105. c factors are correlated with a dominance of a certain value chain type (Mahutga, 2012, p.3). Changes in environmental variables, for example technical innovation, can trans-form entire value chains from buyer driven to producer driven and vice versa (Sturgeon, 2009). Gere (2011) picks up this insight by presenting the electronic industry, where a commodization of technology led to more modular value chains along with a transition from on-shoring to o-shoring. In summary, value chains are generic images of how value creation happens in a particular, linear network of value producing parties. This simplicity of the con-cept is also its biggest weakness. More recent additions to the value chain idea are so called value grids, which add horizontal and diagonal dimensionality to the linear concept of value chains (Pil and Holweg, 2006). Successful applications of the value grid concept show that the value grid view generates meaningful in-formation for corporate key deciders (Soilen, Kovacevic and Jallouli, 2012). 27
  • 106. But how can one quantify value chains? Performance metrics are key to monitor, manage and improve the premium obtained from value chains. Only with right, critical performance measures, it is possible to decide about measures to improve performance. Barber (2008) points out, of the various performance measuring approaches, balanced scorecards have become the most widely used performance measurement approach to measure the key components of
  • 107. rms and business processes. Although the original balanced scorecard approach was not meant to be applied to value chains, but rather to individual pieces within a value chain, the idea is directly transferable due to its simplicity. Barber (2008) continues and distinguishes between
  • 108. rst, second and third generation performance mea-surement models, where particularly third generation models apply to the in-formation technology industry and should therefore also apply to the securities trading value chain with its large capital of intangible information assets. This leads directly to the idea of key performance indicators, about which section 2.5 on page 38 elaborates. 2.3 Security Trading Value Chains 2.3.1 Macro-perspective on security trading value chains Free trade and the security trading industry must be understood as a given fact and a central theorem of today's economies of developed countries for which no alternative exists. The trading of rights and non-tangibles is as old as human kind, already the Romans traded rights, such as city council seats. 28
  • 109. Security trading value chains can be split into three key areas: pre-trading, trad-ing and post-trading activities; information ows in both directions along the industry value chain. Oxera (2008, p.3) splits trading and post-trading activities into
  • 110. ve chain links: trading, veri
  • 111. cation, clearing, settlement and custody and re
  • 112. nes in their work the description of these steps. For the sake of simplicity, this section deals with the securities trading value chain in its three-block form: a) pretrading, b) trading and c) posttrading. The pretrading phase, an enterprise speci
  • 113. c process chain, includes activities leading to investment decisions (Knieps, 2006, p. 4). It is in its speci
  • 114. c compo-sition the blossom of corporate core competencies and can include such steps as research, operating trading engines, fund share creation and redemption. As an example, derivative engineering units deploy totally dierent decision mechanism than portfolio investment managers. The trading phase is at the heart of the entire value chain and includes all activ-ities that match supply and demand in an orderly fashion. This phase includes the OTC market, exchanges and other trading venues, such as MTFs. It goes without saying, these venues are system relevant and their dysfunction can result in systemic failure of the entire securities trading ecosystem. The posttrading phase includes all value generating activities that are result of a trade. This includes clearing, settlement and ex-post,
  • 116. c activities. Like in all markets, the free market mechanisms create a set interchangeable ser-vice providers. But competition in the
  • 119. nancial industry clusters, competition is
  • 120. erced by the immaterial nature of services con- 29
  • 121. sumed and oered, which lowers the entry barriers signi
  • 122. cantly and includes, in agreement with Porter (1998, p. 199), specialized infrastructure, service or con-sulting providers. And of course, market mechanisms dysfunction in the
  • 123. nancial sector, too. As soon as creating new service providers requires large monetary substance, entry barriers raise and hardly any new participants enter. The idea of having a central counterparty clearing house in Europe has seen appraisal be-fore 2006 and rejection past 2006 (Norman, 2011, p. 251). Similar to other industries, also the security trading industry has undergone a digitalization of its processes. Standardization of processes is a result of this dig-italization. As noted in previous sections, standardization leads to modular or even market like structures. Examples of such changes exist along the security trading value chain, such as clearing back-oce tasks that are being outsourced to specialists like Ridge (Anon, n.d.). According to Oxera (2008), a same-day trade armation between investment managers and broker/dealers, initiated through large degrees of automation, will evoke positive business eects. This need for technological standardization in the
  • 124. nancial industry is highlighted by EIU (2000). Their study conducted interviews and found that around 50% of all interviewed persons of the
  • 125. nan-cial sector perceive the integration of IT systems as a key success factor without which a migration of their traditional, client-facing activities into e-commerce processes, and thus increased business bene
  • 126. ts, fail. The corporate security trading value chain is tightly linked to global value chains, such as the global derivative trading value chain outlined at Mai (2008). This strong link results in theories which are valid for both types. 30
  • 127. 2.3.2 Micro-perspectives on the security trading value chain Inside the buy side The general de
  • 128. nition buy side includes all entities that consume securities trading related services. Literature re
  • 130. nition further, Williams (2010, pp. 5-21) places individual and institutional investors and retail brokers and dealers on the buy-side, but ignores mix types, for example banks that run their own proprietary trading desks as client-less pro
  • 131. t centers and which have to be counted as buy side entities, too. Although trading on
  • 132. nancial market places includes buying and selling equity shares and other instruments at market venues, this activity is in the following sections not meant by buy side and sell side. Typical entities on the buy side are of course hedge funds, proprietary trading houses, trading boutiques and private investors. But also large investment bank-ing departments of multinational corporations qualify for the buy side. Although the motivation for trading diers, their interaction with the sell side is always similar. Despite these similarities, complexity is widely acknowledged (Nybo, 2012). Market makers are particularly interesting because of their hybrid role. They have, at least according to the strict de
  • 133. nitions used by exchanges such as EU-REX, an obligation to provide quotes in certain markets (EUREX, 2011) and at the same time, consume exchange and clearing services. Risk management is of uppermost relevance for market makers, at least it should be, and therefore po-sitions in markets where a market maker has an obligation to trade and which 31
  • 134. are a result of his market making activities, have to be hedged. But essentially market makers oer services and consume trading services, too. Although they remain invisible on the markets, hidden behind orders, their presence is crucial for properly functioning markets. Firms that launch an IPO are also consuming services of the sell side and can be put into the buy side. Their relation with an launching bank and an underwriter is best described as delicate (Roosenboom, 2007, pp. 1217-1219) and outside of the scope of this study. Inside the sell-side The sell side of the securities trading value chain includes a large variety of par-ties. The most important group members are banks, brokers, exchanges, MTFs and crossing network operators and clearers, but not all are equally important. An essential role in the sell side securities trading value chain play banks, their analysts, market makers and underwriters. The critical role of investment banks is not not only due to due to their large cash pools, which will nourish any trad-ing channel through which these streams are funneled, but also because of their large size with skilled and specialized sta. These large resources allow banks to exercise more power than other players. The sell side interfaces with the buy side through two types of communication channels:
  • 135. rst, personal communication channels, such as instant messengers, phone calls and emails and second, through standardized computer-based com-munication protocols such as FiX, SWIFT's or some other EDI. 32
  • 136. MTFs and other trading platforms oer exchange-like services, but by default they are not dark pools, but ordinary market places. Dark MTFs emerged in Europe as a result of the MiFID initiatives. They have gained signi
  • 137. cant mar-ket share from 2005 to 2011 and attracted in November 2011 in average 5.92% of market share in key order books (Thomson-Reuters, 2012). The sell side
  • 138. rms have to follow clear rules. The Financial Services Action Plan and the ESMA are responsible for the MIFID, which gave advice how to regulate the
  • 139. nancial markets and which included also the four key pre-trade transparency exemp-tion clauses that resulted in the advent of European MTFs (CESR, 2010). Just like public exchanges, these venues are subject to regulation, which dictates how certain business processes have to be implemented and what their output must be. Regulated key areas are order matching principles, match reporting, trade clearing and risk management. MiFID requires that all executions are at least as good as or better as the European Best Bid/Oer price, order matching has to happen between in the spread (ibidem). Although MTFs are exempt from pre-trade transparency, they are not exempt from post-trade transparency. All executions must be reported to a reporting endpoint within three minutes after matching (Raan et al., 2011, p. ); central tapes do not exist, so that many non-exchange trading platforms rely on third-party platforms, like MarkIt's BOAT2, where trade reports from many trading platforms form a cross-venue ticker tape. According to Ende, Gomber and Wranik (2007, p.706), MIFID says that the buy-side may request evidence of best execution. Based on the de
  • 140. nition given in the buy-side section 2.3.2 on page 31, this study 2Commercial platform manufactured by MarkIt 33
  • 141. also includes all types of funds in the sell side. As these oer securities trading related services to other investors, they belong both to the sell- and buy-side. ISVs, although also selling and providing software and services, are not a direct member of the securities trading value chain, but rather a value chain enabler. Their crucial relevance as downstream integrators from service providers to ser-vice consumers puts them at risk of being squeezed out of the market by the service provider or
  • 142. rm internal business units - for example IT departments in banks (Huang et al., 2009). Increased standardization and quality of services oered, as in the SAP ecosystem, leads to an increase in the amount of ISVs (ibidem). Particularly the service void around MTFs is
  • 143. lled by ISVs that also bridge the connectivity gap between MTF operator and client. The MTF opera-tor's core business and core competency is operating an MTF and not counseling customers. The same is true for customers, whose core competencies aren't soft-ware engineering, but rather research into and development of trading systems atop some software framework plus its operation. 2.4 Value generating activities in detail The former high level descriptions provided enough detail to see the big land-scape through which the securities trading value chain ows. Throughout the value chain, a common set of activities generates value. The work done in these activities is not necessarily speci
  • 144. c for a value chain link, but the output is; for example, sta has to communicate with speci
  • 145. c people in a special way, sta has to maintain a speci
  • 146. c infrastructure, etc. The genericness and comparability of 34
  • 147. corporations permits outlining a picture of the most common work
  • 148. elds. 2.4.1 Software Development Software development includes a large variety of activities around the act of cre-ating and maintaining software to achieve business goals. Software development almost always includes the coding, quality assurance and client acceptance of business relevant key and support tools. In most trading corporations, line func-tions are separated into back-, mid- and front-oce areas, software engineering is no exception. It is usually within the area of software engineering, that connectivity to coun-terparties, whether trading venue, clearers or others is established. Fitting this purpose, the most notable communication protocol is FiX, a standard that has been created by a group around Bob Lamoureux, in the beginning 90s (Sand-man, 2004). The bene
  • 149. ts of standardized connectivity are clear: it allows trading parties to switch between and connect to venues in less time, thus reducing the time to market and bene
  • 150. ting from supplier independence. As software develop-ment time to develop venue connectivity is reduced and corporate exibility is increased, standard ways of communication are widely preferred when feasible. 2.4.2 Research Research is a crucial part in every company, but it carries dierent colors in dif-ferent environments. Trading houses need so called quants (Joshi, 2007) for researching new trading models, clearers need lawyers and economists for opera- 35
  • 151. tional research and mathematicians for researching new risk models (Nosal, 2011, p.141) and investment banks need economists as analysts to value corporations. For many hedge funds and proprietary trading houses, research resembles the bread and butter business in their corporation. As much as research input, ex-pectations and actual output dier between houses, as much do research amount and research tools dier. Quantitative and qualitative research very often uses tailored 3rd party tools such as Bloomberg- , Thomson-Reuters or FactSet ter-minals and services. In fully automated houses, the borders between research and software development become fuzzy, as researchers tend to develop custom software to cater for their organizations' needs. 2.4.3 Operations The operational side of the securities trading value chain includes all activities which are directly linked to running, meaning operating, a business in the securi-ties trading area. Depending on the type of business, this can include accepting client orders and routing these to exchanges, sending automated orders to venues for execution, accepting and executing orders, but can also mean to settle trades and notify included counterparties (Knight, 2010). This large diversity of operational aspects of the securities trading value chain results in changing professions and changing business landscapes at regular inter-vals, be best understood by an example:
  • 152. fteen years ago, the New York Stock Exchange (NYSE) hosted hundreds of specialists that were responsible to match supply and demand. Today, NYSE's entire trading operation is digitalized and does not require human interaction. Another example comes from automated 36
  • 153. trading houses, where sta sits and watches the automated trading systems run-ning (IMC, 2012). In case there is an abnormal event on TV or indicated in the Bloomberg terminal, high-salary individuals press the o button on a trading system, just to press the on button when the situation is over. 2.4.4 Clearing Clearers guarantee that a security transaction can take place at the prices given. A transaction on an exchange is
  • 154. nal only when the trade has been cleared, meaning transactions have been booked into ledgers of all involved counterpar-ties. Clearers communicate with the exchanges on one side, the custodians on another side and equity depots on a third. The clearer ensures that all trans-actions can be done, by maintaining and managing the margin accounts of its clients. In the case of equity trading, the clearer also instructs the depot(s) to settle the transaction. Once a transaction has been cleared, the clearer noti
  • 155. es the involved counterparties of a cleared transaction. Typical means to commu-nicate a transaction include the FIX protocol, but also more rustic approaches, such as CSV
  • 157. le transmission3. Euroclear (2007) provides additional background about technical mechanics around clearing. HM Treasury (2011) mentions that the OTC market should contain more central clearers. 3CSV and PDF are industry standard
  • 158. le formats which can carry any type of information 37
  • 159. 2.5 Value chain KPIs As the goals of this study are about quantifying the impact of MTFs on securi-ties trading value chains and the industry at large, it is necessary to crystallize possibilities how to quantify this impact. In modern corporations, KPIs mon-itor activity and process eciency. Between the approaches of small and large corporations exist dierences. While large corporations formalize performance measurement due to more resources, they both follow a similar approach, namely viewing their activities through indicators. Although most corporations mistake key result indicators for key performance indicators (Parmenter, 2010, pp. 5-27), it are these indicators that enable management to a) objectively understand the business and b) measure the eectiveness of processes and process improvements. Literature research does not yield a precise, concrete list of indicators to use in the
  • 160. nancial industry. The usual KPIs, like time to market and return on eq-uity, also apply to the securities trading value chain, but do not cover securities trading value chain speci
  • 161. c aspects. One would expect that business speci
  • 162. c pa-rameters, such as costs per order, revenue per order or machine utilization per revenue unit are interesting measures, contrary to coverage in academic litera-ture. Clearly, there is a lot of room for research. 38
  • 163. 2.6 Environmental changes where to draw paral- lels from Value chains have to either withstand or adapt to the elemental forces of change that steer world evolution. Over the last decades, the world has been trans-formed by digital technology in breadth only comparable to changes that re-sulted from the invention of combustion engines. This section investigates how industries in general react to fundamental changes, followed by drilling into how speci
  • 164. c value chains react to innovation. Japan's country image awakens in one's mind associations of distinct culture, social unity, loyalty and eciency, but also of hard facts, such as high-tech facto-ries or megalopolitic cities. Japan's economy is also tightly associated with lean production or just-in-time production; a result of scarce resources after the sec-ond world war (Sturgeon, 2007, p. 5). As Japan was by the 1980s the leader in living a lean-production concept, the lean idea in
  • 165. ltrated many areas of national industry value chains and resulted in value chain modularity (ibidem, p. 10), but also over the years in strong vertical value chain integration. When other countries, such as the United States, picked up the idea of modular value chains and honed the idea of geographically scattered value chains by outsourcing large parts of work to cheaper countries through an increased use of communication technology, the original inventors of lean production suered increased compet-itive pressure. Sturgeon (2007) concludes that the large vertical integration of Japanese
  • 166. rms has made these corporations in exible, a state which forced these 39
  • 167.
  • 168. rms to react to increasingly global value chains through creating larger, uni-functional production units, for example in strategic alliances. It is possible to compare the situation of Japan in the 1980s with the current situation in the
  • 169. - nancial industry. In the latter, stable and established structures produced a well functioning environment with moderately frequent market crashes. New regula-tions, technology and other environmental forces result in increased competition. The decline of the communistic east-block created extreme social and economic changes in former soviet countries. Studies suggest that this increase of compet-itive pressure, combined with social factors such as an increase of possibilities for personal development, led to fundamental changes within the predominantly agricultural industry value chains, eminent in pre-perestroika states. Using the example of a county in Poland, Dannenberg and Kuemmerle (2010) show that afore mentioned fundamental changes resulted a) in a professionalization and growth of a few farms and b) an increase in the amount of small farms and c) a dying away of medium-sized farms. They conclude, the agricultural value chain was altered in such a way that the value grid width shrinked and condensed as the number of industrial-scale agricultural goods producers decreased. The rele-vance of this example comes from its similarity with the existing securities trad-ing market: a market opened up to more suppliers and reacted with fundamental transformation. Returning to the
  • 171. nancial trading services landscape has been rede
  • 172. ned by the computerization of exchanges worldwide in the 1990s. Continuous alteration of existing security trading value chains, by upgrading and improving each individual link, increased pressure on
  • 174. fore the turn of the century, digitalization had been perceived as a major trad-ing enabling factor (Clemons and Weber, 1998). As trading technology contin-ues to improve, companies have to move with their competitors just in order to stay competitive, for example by using systems like the OptiMark system (ibi-dem). Interestingly, some markets, such as the
  • 175. xed income market, seem to withstand computerization and the continuing anonymousness of trading in gen-eral. Montazemi, Siam and Esfahanipour (2008) say that this is due to market speci
  • 176. cs: a) very strong inter-human relations, b) relatively large transaction volumes involved in
  • 177. xed income markets and c) the relatively short list of possi-ble large scale market participants. Clearly, market volume in
  • 178. xed income mar-kets is very high and typically, large volume transactions involve more human trust than small-scale transactions in high frequency trading (Montazemi, Siam and Esfahanipour, 2008, p.266). So, obviously the other markets should exhibit opposite characteristics. This computerization was not exclusive to the devel-oped world, as Kanasro and Chandio (2011) show in their case study about the Karachi, Pakistan stock exchange, and it is still showing in markets that develop slower. 2.7 Dark liquidity, MTF and dark pool speci
  • 179. cs The term dark liquidity is a very broad term, for which Banks (2010) lists through-out his comprehensive book various types of dark liquidity and dark pools. He de
  • 180. nes dark pools as a venue or mechanism containing anonymous, non-displayed trading liquidity that is available for execution (ibidem, p. 3). Bank's de
  • 182. includes dark-by-design venues, such as MTFs, but also liquidity not everybody would readily include, such as iceberg orders, specialist orders and latent liquid-ity. Although Banks does not include OTC transactions in his book, according to Price (2011) public perceives OTC transactions as a form of dark liquidity. Europe's major dark venues, several MTFs and broker crossing networks, ac-count by the time of this writing for 5.92% of the total order book in equities (Thomson-Reuters, 2011b), not including OTC transactions. Although six per-cent does not sound much, the growth rates in this sector are impressive with an increase from 4.14% to 5.92% year-to-date, which corresponds to around 43%. The picture in the U.S. shows that dark pools account there for around 12% of all transactions and that the total market share decreases as market growth at public exchanges outpaces the trading volume increase on dark venues (Demos and Makan, 2011). Clearly, the dark pool venue market is fragmented, ten venues account for about 90% of all trading volume (Thomson-Reuters, 2011a). Based on these numbers, the Her
  • 183. ndahl index can be calculated to be 25.42%, which suggest a healthy competitive market with a mediocre fragmentation. If Benston and Hagerman (1974) are right, then this market fragmentation should result in tighter spreads for individual securities and less unsystematic risk. Intuitively, market fragmen-tation should indeed reduce risk of a total market failure stemming from failures of individual market providers - compared to the highly monopolistic situation within the security clearing industry. Over the years, the topics covered in academic studies stayed mostly the same: regulations, market eciency, optimal executions and strategies. More recent lit- 42
  • 184. erature investigates how dark pools aect market eciency, market quality and market fragmentation. So do, based on the de
  • 185. nition of a weak form of mar-ket eciency, O'Hara and Ye (2011)
  • 186. nd that market fragmentation for indi-vidual stocks improves market eciency. Contrary to this, Dick (2009) argues that market fragmentation results in self-amplifying market movements as circuit breakers at exchanges cease to function. Literature does not draw a concise con-clusion and thus, it is not possible to estimate the precise impact of dark pools on risk management of trading venues. But all criticism aside, as Clemons and Weber (1998) remark, large orders create signi
  • 187. cant market impact, which ex-plains why these large block trades are preferably placed on special platforms. 2.8 The generic securities trading value chain Like many other industries, the
  • 188. nancial industry is assembled from plenty of le-gal entities and business units, where activities of one convey value to another. These value generating activities between entities from the
  • 189. nancial sector form the securities trading value chain. Whereas a large research body deals with
  • 191. nancial mechanisms, a much smaller body covers the securities trading value chain and its value generation mechanisms. Schaper (2012) de
  • 192. nes a relatively short and coarse securities trading value chain which is valid but does not show the dierent value creating activities in enough de-tail for this study to create comparable statistics between individual trading re-lated
  • 193. rms and MTFs. Schaper's trading chain link seems to be too general, although the observable similarities across trading corporations allow a
  • 194. ner 43
  • 195. Figure 2.2: Underlying generic securities trading value chain model grained classi
  • 196. cation without loosing the validity of a generic value chain. Based on the former elaborations, it is possible to derive an industry speci
  • 197. c value grid that will serve as a common ground for this study. The actual depth of the grid remains unknown for the time being and is partly subject of the later research. The constructed generic value chain is shown in
  • 198. gure 2.2 on page 44. 44
  • 199. Participant role Description Examples Client Initiates a transaction through a broker. The client is not always needed, for example prop-shops and market makers do not have clients in the classical sense. Hedge- and other funds, private clients and individuals Broker/Trader The broker or trader sends orders to the ex-change and maintains relations to custodian, clearer and exchange. Brokers like NewEdge, banks like UBS or Credit Suisse Venue/MTF The place where orders are matched. The MTF instructs the clearer and reports order
  • 200. lls back to the order origin. Exchanges and MTFs like Deutsche Boerse, UBS MTF, TradeGate, LSE Custodian Holds and manages the cash accounts. Large banks and dedi-cated custodians, such as Penson Clearer Guarantees that trades can be done, instructs the custodian to settle transactions. Institutions, such as Eu-roCCP, Eurex Clearing Regulator Regulators analyse and monitor the market. They craft regulations to ensure working mar-ket mechanisms. Governmental bodies, such as the FSMA Market supervision Market supervision monitors the adherence of market participants to regulations. BAFIN, FINMA ISVs Provide various services, like software, to all market participants. Actant, T-Bricks, Orc, Bloomberg, FactSet, Reuters, etc. Table 2.1: Key players in the
  • 202. Chapter 3 Methodology This chapter describes the research process undertaken for this study. First, the methodology and goals are presented. Next, the implementation is presented and approaches and tools used to
  • 203. nd interviewees are described. This is followed by how the responses were collected. This chapter closes by outlining how collected data is analyzed. It is a common known fact that many socio-economic studies deploy a dual leg research approach to investigate and understand a phenomenon from two dier-ent angles. These studies compensate with one research method for the weak-nesses of the other. This approach, labeled triangulation, leads to more reliable and more profound study results, delivering an increased level of con
  • 204. dence and trust in research results. Like in many academic areas, research methodology is a domain that evolves constantly. Only few academic articles stand out of the crowd of literature as much as Jick (1979, p. 606) does, with his article on ap-plied triangulation, describing the practical application of a theory strongly en- 46
  • 205. dorsed by Smith (1975, cited in Jick, 1979). This work at hand followed Smith and deployed a triangulation through quali-tative and quantitative analysis of practices, knowledge and assumptions of rep-resentatives of key participants in the global
  • 206. nancial system as shown in
  • 207. gure 2.1 on page 25. These two study approaches yielded results of varying breadth as presented next. 3.1 Data collection 3.1.1 Qualitative study Qualitative studies contribute to the understanding of a topic in areas where quantitative works cannot reach (Burton, 2007, p. 6). In the qualitative part, this study interviewed a list of persons having a good understanding of the dif-ferent areas to cover. Qualitative studies are not focused on numbers and quanti
  • 208. able measures, but more on crisp observations and experiences. Albarran, Chan-Olmsted and Wirth (2005, p. 580) suggest that qualitative study design strives to achieve three ide-als: (a) simplicity, (b) speci
  • 209. city and (c) generalization. The qualitative section of this work came close to these three ideals, by asking simple questions that aimed straight at the heart of the topic. Similar interview questions were posed to all participants of this study; the resulting data enabled deducting a general model of how security trading value chains are altered by MTFs. 47
  • 210. 3.1.2 Quantitative study Contrary to soft, qualitative studies, quantitative studies focus on numbers and hard, quanti
  • 211. able measures. Whereas qualitative studies analyze small popula-tion samples, quantitative studies aim to sample as broad as possible, using sta-tistical tools and methods to identify and deduct generic patterns. King (1985, p. 56) explains that quantitative studies should pursue and support a model building process, whose outcome is a model that can be applied to other data with symmetric empirical identi
  • 212. cation (ibidem, p. 57). In order to deduct a generic model, this study produced a survey and analyzed the responses of a sample group and put the resulting numbers into context. As quantitative sur-veys yield numbers, number-crunching analytical techniques
  • 213. nd deeper patterns which are up to interpretation by the researcher. Although it is a noble goal to deduct a general theory about the impact of in-dustrial innovations, such as MTFs, on the security trading value chain, it is also very dicult to achieve. In a phenomenological study like this, any theory or model can be only descriptive at best, but never all explaining. 3.1.3 Qualitative and quantitative survey process Qualitative and quantitative part were undertaken in consecutive order. First, the qualitative part investigated the topic in general from a wide angle, w here-after the quantitative part provided statistical ground to key observations of the qualitative part. The bene
  • 214. ts of conducting the quantitative survey after the qualitative survey include, but are not limited to, topics discussed by Chung 48
  • 215. (2000, pp. 43-44), such as the ability to identify hypotheses through qualitative work and to put them to test in quantitative surveys. 3.2 Goals and study design 3.2.1 Goals and design of the qualitative study The qualitative part of this study aims at analyzing areas that are unique to and which dier between corporations. The qualitative part oers exibility where a quantitative study requires strictness due to method inherent aspects, such as the necessity to code the answers into hard facts. Some topics evolving around security trading are better suited for analysis through a qualitative study. The areas to be documented by a qualitative study are re-lated to: • the security trading chain, for example { alteration of the chain by trading at an MTF { changes in pro
  • 217. c aspects { the requirements that had to be met by a company { the diculties encountered while migrating trading ow to an MTF The goals of the qualitative part are to provide answers to: 49
  • 218. • How do company speci
  • 219. c value chains look like before and after migrating trading to MTFs? • Which procedures are critical to actually trade on MTFs? • How do
  • 220. rms change because of trading on MTFs? Qualitative interviewing Qualitative interviewing is a dicult task which includes a direct interaction be-tween interviewer and interviewee. Depending on the communication media used to conduct the interview, inter-human communication diculties, dierent be-liefs or assumptions can add varying amounts of noise to their communication. Nielsen (2007) distinguishes between three main scienti
  • 221. c interview methods: a) a phenomenological/hermeneutic position, b) a social constructionist position and c) an action-oriented position. Although Nielsen's examples try to clearly dierentiate themselves from each other, it is possible to imagine mixed proce-dures, where the three methods are used to varying degree. Following Nielsen's classi
  • 222. cation, it becomes obvious that this work will be a mix between a phe-nomenological and a constructionist approach. This study pursued a phenomenological interview approach as far as possible, leaving the interpretation and explanation of experiences, situations and obser-vations to the interviewee whenever possible. In cases, where interviewees get stuck, the interviewer induced conversation smoothing constructionist interview approaches to generate an atmosphere of trust. To minimize the disturbance of interviewees and to minimize a feeling of anxiousness but to maximize a feel- 50
  • 223. ing of comfort and superiority, aligning reality between interviewee and other sources, such as the interviewer, was minimized. Success factors Several factors are critical for the success of a qualitative study. Above all, the interviewer has to connect to the interviewed human being to create a comfort-able interview atmosphere; but to what extent is a face-to-face approach neces-sary? Sedgwick and Spiers (2009) provided evidence about the success of lever-aging technical communication channels to reduce interview costs and increase interview comfort for remote interviewees at the same time. Modern communi-cation channels include video conferencing over Skype, email or phone. Their three step interview approach,
  • 224. rst state the interview goal, then proceed with questions and associators and
  • 225. nally to clarify technical termini and interviewee speci
  • 226. c word use, is comparable to recommendations by May (2002). May (2002, p. 230) suggests to check the generalities and existing abstractions of intervie-wees through case studies, before conducting the actual interview, thus getting to know the coloring of a interviewee's mind. Particularly interviews about topics that contain moral or ethical components should go through this sort of interviewee background checking (ibidem). Although May and Sedgwick and Spiers place the assumption checking at dierent locations in the interview pro-cess, their inclusion of such a step justi
  • 227. ed the inclusion of an assumption and meaning clari
  • 228. cation phase in this study, too. 51
  • 229. 3.2.2 Goals and design of the quantitative study This study's quantitative part samples a large amount of members of the
  • 230. nan-cial caste through direct and targeted surveys. Coded and unambiguous ques-tions and answers enabled statistical post-processing of collected responses and strengthened the results obtained from the qualitative study leg. Directly de-ducted from the study goals set forth in section 1.5.1 on page 20, the goals of the quantitative section were to quantify: • the value chain structure, • the value chain complexity, before and after migrating trading ow to MTFs, • the costs to maintain and develop the value chain. In order to reach quanti
  • 231. able results, the areas which are actually quanti
  • 232. able are to be understood. Of help is a comparison with corporate environments, where KPIs have become the popular approach to determine most relevant, quan-ti
  • 233. able parameters to measure process eectiveness. But, as KPIs focus on com-pany speci
  • 234. c performance measures and rarely on value chain generics, these KPI values are (a) probably sensitive, (b) measurable and (c) very hard facts. In addition, according to the literature review in section 2.5 on page 38, the newness of MTF trading has not produced accepted and profound MTF speci
  • 235. c KPIs, yet. In an ideal world, all companies track their processes at a perfect level of de-tail and all interviewed persons are aware of all and are willing to share all KPI measures. But as reality is not ideal and perfect, this study had to rely on the 52
  • 236. intuition of interviewed people about the relative values of KPIs and other
  • 237. g-ures, hoping for the best. In order to remedy this situation and also to avoid a breach of nondisclosure and secrecy agreements between sta and
  • 238. rms, the quantitative survey did not ask for precise numbers, but rather for relative val-ues. This intentional coarseness should have resulted in an increased intervie-wee motivation to participate, as it requests no speci
  • 239. c and secret information. Coarse questions also speed up the survey processing, so that possible barriers to participation are further removed. 3.3 Implementation The following sections detail the actual implementation of the qualitative and quantitative study parts. First, it describes the qualitative study, thereafter the quantitative study. 3.3.1 Qualitative study The qualitative part of the study was implemented as interviews, split over one or two session of 60 minutes each. The interviews took place over whatever real-time media possible. Preferably a face to face conversation takes place. All inter-viewees were asked for permission to record the interview. The obtained record-ings are stored by the interviewer in case recording had been possible and per-mitted. The criteria used to determine a list of possible interviewees and
  • 240. rms are listed in table 3.1 on page 58. Appendix B.1 on 116 lists questions that were 53
  • 241. posed to interviewees. This list was subsequently approached. The target list of interviewees targeted an inclusion of at least (a) one MTF op-erator, (b) one proprietary trading unit that trades at an MTF and (c) one bro-ker that routes trac to MTF. Ideally more people and
  • 242. rms participate during qualitative interviews. MTF operators Applying the criteria list mentioned above, the following MTF operators were on the long list. • BATS • CHI-X • Credit Suisse Cross-
  • 243. nder • UBS MTF Propshop units Applying the criteria list mentioned above, the following propshops were on the long list. • GETCO • IMC • SIG 54
  • 244. Brokers Applying the criteria list mentioned above, the following brokers were on the long list. • Credit Suisse • Deutsche Bank • SwissQuote • UBS 3.3.2 Quantitative study Survey tool The quantitative part of this study realized an anonymous, web-based online survey. The web based tool LimeSurvey (Cleeland, J. et al, n.d.) was used to create a survey with
  • 245. ve main sections and 29 questions. Section B.2 on page 121 presents the entire survey. The entire survey was taken in an unsupervised way over the Internet, where survey takers received a link to the survey. The reasons why an online tool was chosen are manifold. First of all, web based tools oer a convenient way of
  • 246. lling out an online form and ease processing col-lected data pro grammatically. High usability is further guaranteed by the lack of a user registration or any other sort of process obstacles which could inhibit high response rates. As most users in the target group use PCs and have Inter-net access, a browser based approach was feasible. 55
  • 247. Filling out a survey several times is impossible, because LimeSurvey uses cookies as identi
  • 248. cation token by which it anonymously identi
  • 249. es browser instances. As long as interviewees use the same browser instance to surf the web and as long as they do not clear their cookie cache, it is impossible for them to answer the survey multiple times. Finding survey participants Quantitative studies bene
  • 250. t from a large amount of survey participants. In order to attain large reach, survey participants were sourced over the Internet. Sev-eral existing social media tools, such as LinkedIn1 or Xing2, provide discussion group features where interested hobbyists and professionals discuss topics of all kind in special interest groups. Tables 3.2 on page 59 and 3.3 on page 60 list rel-evant discussion groups. A call for participation in the online survey was sent to all these groups. In addition to to posting survey participation invitations in news groups, the researcher sent invitations to selected individuals in his address book. Section B.3 on page 134 shows an example of such an invitation. About 150 personal invitations were sent out. 3.4 Analysis Once all data was collected, the results were
  • 251. rst visualized and then analyzed. Most of the visualized results are included in this study. The analysis answered 1http://www.linkedin.com 2http://www.xing.com 56
  • 252. the main research questions. The entire visualization part deserves a special mentioning. LimeSurvey was used to conduct the survey. LimeSurvey comes with built-in support to export all survey data into an R3-compatible format. As this entire thesis was written in LaTeX, all charts are included when this doc-ument is built. A wrapper script around LimeSurvey's R script did some data preprocessing and generated all graphs into the same folder as this document. A shell script around the LaTeX build step runs at
  • 253. rst the R-wrapper and then the LaTeX commands to build this dissertation in the spirit of repeatable re-search. Once all data was visualized, a manual thought process analyzed the col-lected information. 3R is a software and language similar to S for statistical data processing. 57
  • 254. Parameter Description/Comments Relevance Automation niveau of trading Many MTFs provide only machine-usable access points (thus ooading GUI develop-ment) High Competency The competency of interview partners is crucial to receive ade-quate information High Professional exposure exposure of a poten-tial target
  • 255. rm to dark pools High Size the size of a
  • 256. rm Low System relevance relevance of a speci
  • 257. c entity within the dark pool domain High Trading volume The higher the trading volume, particularly in an MTF, the more rel-evant should the
  • 258. rm's answers be High Table 3.1: Inclusion criteria for qualitative study 58
  • 259. Group name Group size Relevance Hedge Fund Group (HFG) 67547 High Automated Trading Strategies 28370 High Electronic Trading Group 26244 High Algorithmic Trading 25256 High High Frequency Trading 12291 High Low Latency Infrastructure 11185 High for Trading Ultra-Low Latency Direct Market Access (ULLDMA) 6605 High Systematic Trading and Sta-tistical Arbitrage Network 6238 High Financial Engineering Group 4383 High High Frequency Trading Tech-nologists 3438 High Exchange Connectivity 3418 High AlgoTrade 3077 High The QUANTS Network 2315 Low Quant Masters - Quantita-tive Professionals - Predictive Modeling, Statistics, ML, Matlab R SPSS SAS 2053 High Volatility Arbitrage Traders 1154 MTF - Multilateral Trading Facilities Group 838 Very high Smart Order Routing 578 High Quant Entrepreneur 277 Low IMC Financial Markets 239 High Asset Management (Invitation only) Dark Pools 127 Very high Swiss Quant Group 108 High Table 3.2: Target LinkedIn groups (as of 20 January 2012) 59
  • 260. Group name Group size Relevance Aktien, Finanzdienstleistun-gen und Versicherungen 7005 Low Financial Risk Management 4492 Low Quantitative Research in Finance 1140 High Daily Trading 842 Low Algorithmic Trading 497 High Table 3.3: Target Xing groups (as of 20 January 2012) 60
  • 261. Chapter 4 Study results 4.1 Qualitative study 4.1.1 About the sample group Due to severe diculties to
  • 262. nd suitable and willing interview partners, only
  • 263. ve interview partners were sampled in free-form verbal interviews. Of the various MTF operators in Europe, this study contacted the two major Swiss operators on the 20 December 2011. The
  • 264. rst opportunity to get in touch with these two entities posed a job fair in Z~Arich mid December 2011. In
  • 265. rst probing conversations, the researcher aimed at
  • 266. nding the right party to talk to. Both entities, independent from each other, stated that the corporate commu-nications unit (CCU) is the right partner to talk to. As a follow-up to this very
  • 267. rst contact, the researcher contacted the CCUs by phone in order to
  • 269. vant interview partners within their organization. As a follow-up to this phone call, an email with a summarizing presentation about the dissertation goals and contact details was sent along. Of the two entities, only UBS MTF provided an interview partner. This interview partner contacted the researcher on the 13 January 2012 and after an initial conversation, they agreed on realizing an in-terview in the fourth week of January 2012 which subsequently took place. The interview took place over the phone, was not recorded and took one hour. The market maker Timber Hill was contacted on the 20 January 2011, but de-clared they do not trade on dark pools, after the HR person on the phone had to check at
  • 270. rst whether they are a market maker, and thereafter the person had check to whether they trade on dark pools. As the researcher reminded them of their MTF trading activities and provided evidence thereof, they con
  • 271. rmed their trading activities. Due to time constraints, an interview did not take place. The MTF operator BATS Trading was contacted on the 20 January 2011. BATS Trading did not respond, but a representative was subsequently caught at Trade- Tech 2012, where the representative agreed to have an informal conversation. A proprietary trading
  • 272. rm has been contacted by email on the 20 January 2011. The proprietary trading
  • 273. rm provided a head of trading who was interviewed face-to-face in a one hour long session. SIG and Getco were also contacted, but did not respond. The brokers SwissQuote, Deutsche, CS and UBS were contacted, but did not respond. Unfortunately, this ruled out the ability to interview someone from the buy side with clients. 62
  • 274. At the TradeTech 2012 conference in London on 25th and 26th April 2012 an opportunity arose to remedy the shortcomings due possible participants rejecting an interview. Three other people from industry relevant companies were inter-viewed. Particularly interesting was the interview with a member of EuroCCP, a pan-European global clearer. The character of interviewing at a conference is very dierent to a formal interview situation, but fruitful nonetheless. An inter-esting addition to the qualitative interviews proved to be panel conversations at TradeTech 2012. 4.1.2 Findings The qualitative expert conversations revealed that MTF providers aim to deliver several features to clients, most notably a deeper market where large orders re-sult in less market impact and a price improvement over the primary markets of equities. They are bound by market regulations to provide at least the same or a better price than the national best bid and oer. Usually, they undertake mid-point pricing. At least UBS MTF looks into oering futures and other deriva-tives over their market place. By the time of this interview, UBS MTF was the fastest growing MTF in Europe. The MTF landscape is rapidly changing, market shares are not written in stone. The successful market introduction of the UBS MTF has resulted in an over-all trading volume growth, but also in an attraction of capital from competing MTFs. One interviewee, belonging to a major central counterparty, raised the point that 63
  • 275. MIFID2 will be in place probably by the
  • 276. rst quarter 2013, which then gives aected parties half a year time to implement these new regulations. Asked whether it is already possible to oer futures and derivatives on an MTF, he declared that he assumes that the current MIFID regulations govern this suf-
  • 277. ciently. Of particular interest to his
  • 278. rm is the Dodd-Frank act in the States and the similarities and dierences to its European pendant 1 and the opportu-nities a possible harmonization between these regions would yield. During the conversation it became clear that the current regulatory actions are perceived as political responses to former deregulation of the
  • 279. nancial sector. It was agreed that the counterparty business is extremely regulator dependent. Regulations have the power to redesign the entire clearing landscape with a drop of an ink. At this conference, in several shorter interviews, responses echoed that MTFs are a result of the markets and that they are rather a reaction to a regulatory action. Interestingly, one interviewee declared that regulations rather create than stipulate innovation. Broker crossing networks and MTFs are just two op-tions that many clients of the market access providers can choose from. More and more often do broker crossing networks and MTFs become border crossing networks. In a topic relevant panel conversation, the industry representatives agreed: there seems to be a trend imminent to provide more and more client demand speci
  • 280. c trading venues, reducing the volumes in the OTC market and increasing standardization of formerly non-standardized products, a motion that is said to be further stimulated through MIFID2. Data fragmentation and a consolidated tape are very important topics, said 1http://tinyurl.com/c3mvk95 64
  • 281. keynote speaker David Lawton, FSA at TradeTech 2. As the market does not provide a consolidated tape itself, the ESMA might have to mandate tape con-solidation to one speci
  • 282. c entity. David Lawton also made clear that the goal of the FSA is to increase and protect public liquidity, but also liquidity in general. The FSA tries to achieve a balance between liquidity and transparency. He con-tinued, on a very international track, the G20 want to continue standardizing OTC transactions, preferably migrating large fractions of OTC transactions into Organized Trading Facilities. MTFs are a subtype of OTFs. Another aspect is the declared goal to introduce more central clearers, particularly in the OTC market, also noted on page 2.4.4 on 37. 4.2 Quantitative results The quantitative part of this study bene
  • 283. ted from undertaking a web based, anonymous interview approach. An invitation to participate in an survey about MTFs and the securities trading value chain was sent out to the author's address book and also posted to various groups on LinkedIn and Xing as described in section 3.3.2 on page 56. A copy of the sent invitation is shown at appendix B.3 on page 134. Unfortunately, the response rate was very low, particularly when compared to the theoretical reach of the survey. 2http://www.wbresearch.com/tradetecheurope/daytwo.aspx 65
  • 284. Figure 4.1: Question 1.1 - Do you feel well? 4.2.1 About the sample group In total, 27 individuals participated in the survey. The survey's
  • 285. rst section re-vealed that 96% of all participants are male (see
  • 286. gure 4.2 on page 67). As 92% feel well, the responses are not skewed. A signi
  • 287. cant amount of participants are at least on the managerial level, with 6 belonging to the C*O layer (see
  • 288. gure 4.3 on page 67). The largest portion of interviewees belongs to the front-oce area, and of these 89% (see
  • 289. gure 4.4 on 67), the majority shines with more than seven years of
  • 291. gure 4.5 on 68). About 26% of all participants did not continue to answer questions beyond the
  • 292. rst survey section. 4.2.2 Knowledge and belief check of participants Next, the domain speci
  • 293. c knowledge of every participant was assessed. Of 20 in-terviewees, 19 knew the term Dark Pool. Of all MTFs that were presented as a non-representative list of MTFs in question 2.2 (see
  • 294. gure 4.7 on page 70), Cred- 66
  • 295. Figure 4.2: Question 1.2 - Gender distribution of interviewees Figure 4.3: Question 1.3 - Hierarchical position of interviewees in their company Figure 4.4: Question 1.4 - Does the interviewee belong to front, mid- or back-o ce? 67
  • 296. Figure 4.5: Question 1.5 - Seniority of interviewee itSuisse's CrossFinder was best known, followed by UBS' MTF and Turquoise. Asked for the positive, negative and irrelevant eects of MTFs, the results show a fuzzy picture about the positive eects and the parameters which are not af-fected by MTFs, but a very clear agreement on negative eects of MTFs. The most concern of all participants was liquidity fragmentation (13 responses), fol-lowed by market fragmentation (12 responses) and a negative impact on market depth and breadth of individual products (6 responses, see
  • 297. gure 4.9 on page 71). Looking at all possible answers, it becomes apparent that people tend to uniformly see negative eects but cannot agree on the positive eects. The main positive argument of MTF operators for MTFs (price improvement, see page 63) was not perceived as equally important by the interviewees, where only 7 de-clared that they think that MTFs have a positive eect on. Question 2.4 was intentionally asked in a fuzzy way, so that participants interpret the question in their own individual and environmental context. The much clearer formulated question 2.5 revealed that most participants agreed on the advantages and disadvantages of MTFs. Of all participants, 70% agreed 68
  • 298. Figure 4.6: Question 2.1 - Does interviewee know what a Dark Pool is? that the ability to execute large block trades in the dark is an advantage of MTFs, followed by the ability to trade international assets from one market place, a fa-vorable fee structure and favorable market prices (see
  • 299. gure 4.11 on page 72). Despite their pre-trade transparency exemption (see page 33), survey takers perceived transparency as a disadvantage of MTFs, followed by elitism and the tight regulations of MTFs (70%, 45% and 45%, see
  • 300. gure 4.12 on page 73). 69
  • 301. Figure 4.7: Question 2.2 - Market knowledge check Figure 4.8: Question 2.4a - Perceived positive eects of MTFs 70
  • 302. Figure 4.9: Question 2.4b - Perceived negative eects of MTFs Figure 4.10: Question 2.4c - Perceived neutral eects of MTFs 71
  • 303. Figure 4.11: Question 2.5a - Perceived advantages of MTFs 4.2.3 Value chain analysis In order to align all interviewees and to make their responses comparable, the generic value chain model from section 2.2 on page 44, which was veri
  • 304. ed with data collected in the qualitative session, was used to interview participants. The used generic securities trading value chain model is presented in
  • 305. gure 2.2 on page 44. The large majority of participants agreed that the given model matches very well, none of the participants rejected the model as not matching. Because of this large agreement, the next questions, which target assessing the complex-ity of each interviewee's value chain, standing on a stable ground. Data about value chain depth at each step allows deducing a value grid dur-ing result interpretation in the next chapter. Interestingly, only in the trad- 72
  • 306. Figure 4.12: Question 2.5b - Perceived disadvantages of MTFs ing decision making phase, most participants do not rely on external parties to provide services (see