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Dispelling myths about assessment
and feedback: evidence from TESTA
(2009-2014)
Dr Tansy Jessop
Head of L&T &TESTA Project Leader
University of Winchester
HEPN University of Sheffield, 8 December 2014
Myths about assessment and
feedback
Sisyphus rolls a boulder
up a hill
“an eternity of endless
labour, useless effort and
frustration”
Homer, 8th Century BC
21st century equivalent
“You end up assessing for
assessment’s sake rather than
thinking about what the assessment
is for…”
Programme Leader, Winchester
(2008)
1) Assessment drives what students pay
attention to, and defines the actual
curriculum (Ramsden 1992).
2) Feedback is significant (Hattie, 2009; Black
and Wiliam, 1998)
3) Programme is central to influencing change.
Three TESTA premises
 200k HEA funded research project (2009-12)
 7 programmes in 4‘Cathedrals Group’ universities
 Evidence-based research and change process
 Assessment through a programme lens
 Based on assessment principles
What is TESTA?
Transforming the Experience of Students through Assessment
Edinburgh
Edinburgh Napier
Greenwich
Canterbury Christchurch
Glasgow
Lady Irwin College University of Delhi
University of West Scotland
Sheffield Hallam
Southampton
Exeter
Oxford Brookes
TESTA Research Methods
(Drawing on Gibbs and Dunbar-Goddet, 2008,2009)
ASSESSMENT
EXPERIENCE
QUESTIONNAIRES
FOCUS GROUPS
PROGRAMME
AUDITS
Programme
Team
Meeting
 > 50 programme audits in 15 UK universities
 > 2000 Assessment Experience Questionnaires (AEQs)
 > 70 focus groups
 Mainly UK data, but includes two Indian universities
and one faculty in Australia
TESTA project data
Four myths…
Myth 1: Modules and semesters help
students to learn better
The weak spot?
 It’s difficult because your assignments are so detached from the
next one you do for that subject. They don’t relate to each other.
 Because it’s at the end of the module, it doesn’t feed into our
future work.
 We don’t get much time to think. We finish one assignment and
the next one is knocking at the door.
 In the annual system the lecturers say that they had more time to
explain in detail.
What students say…
You’ll get really detailed, really commenting feedback from one
tutor and the next tutor will just say ‘Well done’.
Some of the lecturers are really good at feedback and others don’t
write feedback, and they seem to mark differently. One person will
tell you to reference one way and the other one tells you
something completely different.
…about shared practices
Every lecturer is marking it differently, which confuses people.
We’ve got two tutors- one marks completely differently to the
other and it’s pot luck which one you get.
They have different criteria, they build up their own criteria.
Q: If you could change one thing to improve what would it be?
A: More consistent marking, more consistency across everything
and that they would talk to each other.
…about shared standards
How can assessment and feedback
help to join the dots?
1) More over-arching ‘integrated’ assessments across
related modules
2) Fewer small summative assessments ‘miniaturising’
learning
3) More linked assessments (with feedback feeding
forward)
4) Strengthening team approaches to marking through
cover sheets and mentoring
5) Team calibration workshops
Evidence to action: TESTA changes
Myth 2: Assessment is mainly about
grading
Hercules attacked the many
heads of the hydra, but as
soon as he smashed one
head, two more would
burst forth in its place!
Peisander 600BC
 Range of UK summative assessment 12-68 over three
years
 Indian and NZ universities – 100s of small assessments
– busywork, grading as ‘pedagogies of control’
 An ‘assessment arms race’ (Tony Harland)
 Average in UK about two per module
Audit data
More testing and grading = more
learning?
The best approach from the student’s perspective is to focus on
concepts. I’m sorry to break it to you, but your students are not
going to remember 90 per cent – possibly 99 per cent – of what
you teach them unless it’s conceptual…. when broad, over-
arching connections are made, education occurs. Most details
are only a necessary means to that end.
http://www.timeshighereducation.co.uk/features/a-students-
lecture-to-professors/2013238.fullarticle#.U3orx_f9xWc.twitter
A student’s lecture to professors
 A lot of people don’t do wider reading. You just focus on your essay question.
 I always find myself going to the library and going ‘These are the books related
to this essay’ and that’s it.
 Although you learn a lot more than you would if you were revising for an
exam, because you have to do wider research and stuff, you still don’t do
research really unless it’s directly related to essays.
 Unless I find it interesting I will rarely do anything else on it because I haven’t
got the time. Even though I haven’t anything to do, I don’t have the time, I
have jobs to do and I have to go to work and stuff.
What students say…
Reading for a degree?
(Tony Harland, University of Otago)
 Reducing summative assessments
 Increasing the level of challenge of summative tasks
 Increasing required and meaningful formative
assessment
 Encouraging students to produce writing more often in
varied formats, and not for marks…
Evidence to Action: TESTA changes
Myth 3: Formative assessment is too
difficult to do, and not worth doing
 “Definitional fuzziness” Mantz Yorke (2003)
 Basic idea is simple – to contribute to student learning
through the provision of information about
performance (Yorke, 2003).
 A fine tuning mechanism for how and what we learn
(Boud 2000)
Defining formative assessment
 Ungraded, required and eliciting feedback
TESTA’s definition of formative
 It was really useful. We were assessed on it but we weren’t
officially given a grade, but they did give us feedback on how
we did.
 It didn’t actually count so that helped quite a lot because it
was just a practice and didn’t really matter what we did and
we could learn from mistakes so that was quite useful.
 He’s such a better essay writer because he’s constantly writing.
And we don’t, especially in the first year when we really don’t
have anything to do. The amount of times formative
assignments could have taken place…
What students say about formative
tasks…
 If there weren’t loads of other assessments, I’d do it.
 If there are no actual consequences of not doing it, most
students are going to sit in the bar.
 It’s good to know you’re being graded because you take it more
seriously.
 I would probably work for tasks, but for a lot of people, if it’s
not going to count towards your degree, why bother?
What prevents students from doing
formative tasks…
 Increase formative assessment
 Require formative tasks, using QA processes
 Use public domain to motivate students to undertake
formative tasks (presentations, posters, blogs)
 Use authentic and challenging tasks linked to research, case
studies and large projects
 Multi-stage tasks – formative to summative
 Set expectations about formative in first year
 Send consistent messages as a programme team
Research to Action: TESTA changes
Myth 4: Students are passive ‘victims’
of a (written) feedback monologue
 I read it and think “Well, that’s fine but I’ve already handed it
in now and got the mark. It’s too late”.
 I read through it when I get it and that’s about it really. They
all go in a little folder and I don’t look at them again most of
the time. It’s mostly the mark really that you look for.
 I’m personally really bad at reading feedback. I’m the kind of
person, and I hate to admit it, but I’ll look at the mark and
then be like ‘well stuff it, I can’t do anything about it’.
Students say…
Which educational paradigm is
feedback in?
Transmission Model
Social Constructivist model
 Feedback first, marks later
 Developing dialogue through cover sheets
 Students initiating feedback through questions
 Technology to personalise feedback
 Braving more peer and self-assessment
TESTA changes based on evidence
 Improvements in NSS scores on A&F – from bottom
quartile in 2009 to top quartile in 2013
 Programme teams are talking about A&F and pedagogy
 Course design processes are changing
 Periodic review includes using the TESTA process (cf.
Coventry, Keele, York, Dundee etc)
Impacts at Winchester
www.testa.ac.uk
Becker, H. (1968) Making the grade: the academic side of college life.
Boud, D. (2000) Sustainable Assessment: Rethinking assessment for the learning society,Studies in Continuing
Education, 22: 2, 151 — 167.
Gibbs, G. & Simpson, C. (2004) Conditions under which assessment supports students' learning. Learning and Teaching in
Higher Education. 1(1): 3-31.
Gibbs, G. & Dunbar-Goddet, H. (2009). Characterising programme-level assessment environments that support learning.
Assessment & Evaluation in Higher Education. 34,4: 481-489.
Harland, T. et al. (2014) An Assessment Arms Race and its fallout: high-stakes grading and the case for slow
scholarship. Assessment and Evaluation inn Higher Education.
http://www.tandfonline.com/doi/abs/10.1080/02602938.2014.931927
Hattie, J. (2007) The Power of Feedback. Review of Educational Research. 77(1) 81-112.
Jessop, T. and Maleckar, B. (2014). The Influence of disciplinary assessment patterns on student learning: a comparative
study. Studies in Higher Education. Published Online 27 August 2014
http://www.tandfonline.com/doi/abs/10.1080/03075079.2014.943170
Jessop, T. , El Hakim, Y. and Gibbs, G. (2014) The whole is greater than the sum of its parts: a large-scale study of students’
learning in response to different assessment patterns. Assessment and Evaluation in Higher Education. 39(1) 73-88.
Jessop, T, McNab, N & Gubby, L. (2012) Mind the gap: An analysis of how quality assurance processes influence programme
assessment patterns. Active Learning in Higher Education. 13(3). 143-154.
Jessop, T. El Hakim, Y. and Gibbs, G. (2011) Research Inspiring Change. Educational Developments. 12(4) 12-15.
Nicol, D. (2010) From monologue to dialogue: improving written feedback processes in mass higher education,Assessment
& Evaluation in Higher Education, 35: 5, 501 – 517
Sadler, D.R. (1989) Formative assessment and the design of instructional systems, Instructional Science, 18, 119-144.
References

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TESTA, HEPN University of Sheffield (December 2014)

  • 1. Dispelling myths about assessment and feedback: evidence from TESTA (2009-2014) Dr Tansy Jessop Head of L&T &TESTA Project Leader University of Winchester HEPN University of Sheffield, 8 December 2014
  • 2. Myths about assessment and feedback Sisyphus rolls a boulder up a hill “an eternity of endless labour, useless effort and frustration” Homer, 8th Century BC
  • 3. 21st century equivalent “You end up assessing for assessment’s sake rather than thinking about what the assessment is for…” Programme Leader, Winchester (2008)
  • 4. 1) Assessment drives what students pay attention to, and defines the actual curriculum (Ramsden 1992). 2) Feedback is significant (Hattie, 2009; Black and Wiliam, 1998) 3) Programme is central to influencing change. Three TESTA premises
  • 5.  200k HEA funded research project (2009-12)  7 programmes in 4‘Cathedrals Group’ universities  Evidence-based research and change process  Assessment through a programme lens  Based on assessment principles What is TESTA? Transforming the Experience of Students through Assessment
  • 6. Edinburgh Edinburgh Napier Greenwich Canterbury Christchurch Glasgow Lady Irwin College University of Delhi University of West Scotland Sheffield Hallam Southampton Exeter Oxford Brookes
  • 7. TESTA Research Methods (Drawing on Gibbs and Dunbar-Goddet, 2008,2009) ASSESSMENT EXPERIENCE QUESTIONNAIRES FOCUS GROUPS PROGRAMME AUDITS Programme Team Meeting
  • 8.  > 50 programme audits in 15 UK universities  > 2000 Assessment Experience Questionnaires (AEQs)  > 70 focus groups  Mainly UK data, but includes two Indian universities and one faculty in Australia TESTA project data
  • 10. Myth 1: Modules and semesters help students to learn better The weak spot?
  • 11.  It’s difficult because your assignments are so detached from the next one you do for that subject. They don’t relate to each other.  Because it’s at the end of the module, it doesn’t feed into our future work.  We don’t get much time to think. We finish one assignment and the next one is knocking at the door.  In the annual system the lecturers say that they had more time to explain in detail. What students say…
  • 12. You’ll get really detailed, really commenting feedback from one tutor and the next tutor will just say ‘Well done’. Some of the lecturers are really good at feedback and others don’t write feedback, and they seem to mark differently. One person will tell you to reference one way and the other one tells you something completely different. …about shared practices
  • 13. Every lecturer is marking it differently, which confuses people. We’ve got two tutors- one marks completely differently to the other and it’s pot luck which one you get. They have different criteria, they build up their own criteria. Q: If you could change one thing to improve what would it be? A: More consistent marking, more consistency across everything and that they would talk to each other. …about shared standards
  • 14. How can assessment and feedback help to join the dots?
  • 15. 1) More over-arching ‘integrated’ assessments across related modules 2) Fewer small summative assessments ‘miniaturising’ learning 3) More linked assessments (with feedback feeding forward) 4) Strengthening team approaches to marking through cover sheets and mentoring 5) Team calibration workshops Evidence to action: TESTA changes
  • 16. Myth 2: Assessment is mainly about grading Hercules attacked the many heads of the hydra, but as soon as he smashed one head, two more would burst forth in its place! Peisander 600BC
  • 17.  Range of UK summative assessment 12-68 over three years  Indian and NZ universities – 100s of small assessments – busywork, grading as ‘pedagogies of control’  An ‘assessment arms race’ (Tony Harland)  Average in UK about two per module Audit data
  • 18. More testing and grading = more learning?
  • 19. The best approach from the student’s perspective is to focus on concepts. I’m sorry to break it to you, but your students are not going to remember 90 per cent – possibly 99 per cent – of what you teach them unless it’s conceptual…. when broad, over- arching connections are made, education occurs. Most details are only a necessary means to that end. http://www.timeshighereducation.co.uk/features/a-students- lecture-to-professors/2013238.fullarticle#.U3orx_f9xWc.twitter A student’s lecture to professors
  • 20.  A lot of people don’t do wider reading. You just focus on your essay question.  I always find myself going to the library and going ‘These are the books related to this essay’ and that’s it.  Although you learn a lot more than you would if you were revising for an exam, because you have to do wider research and stuff, you still don’t do research really unless it’s directly related to essays.  Unless I find it interesting I will rarely do anything else on it because I haven’t got the time. Even though I haven’t anything to do, I don’t have the time, I have jobs to do and I have to go to work and stuff. What students say…
  • 21. Reading for a degree? (Tony Harland, University of Otago)
  • 22.  Reducing summative assessments  Increasing the level of challenge of summative tasks  Increasing required and meaningful formative assessment  Encouraging students to produce writing more often in varied formats, and not for marks… Evidence to Action: TESTA changes
  • 23. Myth 3: Formative assessment is too difficult to do, and not worth doing
  • 24.  “Definitional fuzziness” Mantz Yorke (2003)  Basic idea is simple – to contribute to student learning through the provision of information about performance (Yorke, 2003).  A fine tuning mechanism for how and what we learn (Boud 2000) Defining formative assessment
  • 25.  Ungraded, required and eliciting feedback TESTA’s definition of formative
  • 26.  It was really useful. We were assessed on it but we weren’t officially given a grade, but they did give us feedback on how we did.  It didn’t actually count so that helped quite a lot because it was just a practice and didn’t really matter what we did and we could learn from mistakes so that was quite useful.  He’s such a better essay writer because he’s constantly writing. And we don’t, especially in the first year when we really don’t have anything to do. The amount of times formative assignments could have taken place… What students say about formative tasks…
  • 27.  If there weren’t loads of other assessments, I’d do it.  If there are no actual consequences of not doing it, most students are going to sit in the bar.  It’s good to know you’re being graded because you take it more seriously.  I would probably work for tasks, but for a lot of people, if it’s not going to count towards your degree, why bother? What prevents students from doing formative tasks…
  • 28.  Increase formative assessment  Require formative tasks, using QA processes  Use public domain to motivate students to undertake formative tasks (presentations, posters, blogs)  Use authentic and challenging tasks linked to research, case studies and large projects  Multi-stage tasks – formative to summative  Set expectations about formative in first year  Send consistent messages as a programme team Research to Action: TESTA changes
  • 29. Myth 4: Students are passive ‘victims’ of a (written) feedback monologue
  • 30.  I read it and think “Well, that’s fine but I’ve already handed it in now and got the mark. It’s too late”.  I read through it when I get it and that’s about it really. They all go in a little folder and I don’t look at them again most of the time. It’s mostly the mark really that you look for.  I’m personally really bad at reading feedback. I’m the kind of person, and I hate to admit it, but I’ll look at the mark and then be like ‘well stuff it, I can’t do anything about it’. Students say…
  • 31. Which educational paradigm is feedback in?
  • 34.  Feedback first, marks later  Developing dialogue through cover sheets  Students initiating feedback through questions  Technology to personalise feedback  Braving more peer and self-assessment TESTA changes based on evidence
  • 35.  Improvements in NSS scores on A&F – from bottom quartile in 2009 to top quartile in 2013  Programme teams are talking about A&F and pedagogy  Course design processes are changing  Periodic review includes using the TESTA process (cf. Coventry, Keele, York, Dundee etc) Impacts at Winchester
  • 37. Becker, H. (1968) Making the grade: the academic side of college life. Boud, D. (2000) Sustainable Assessment: Rethinking assessment for the learning society,Studies in Continuing Education, 22: 2, 151 — 167. Gibbs, G. & Simpson, C. (2004) Conditions under which assessment supports students' learning. Learning and Teaching in Higher Education. 1(1): 3-31. Gibbs, G. & Dunbar-Goddet, H. (2009). Characterising programme-level assessment environments that support learning. Assessment & Evaluation in Higher Education. 34,4: 481-489. Harland, T. et al. (2014) An Assessment Arms Race and its fallout: high-stakes grading and the case for slow scholarship. Assessment and Evaluation inn Higher Education. http://www.tandfonline.com/doi/abs/10.1080/02602938.2014.931927 Hattie, J. (2007) The Power of Feedback. Review of Educational Research. 77(1) 81-112. Jessop, T. and Maleckar, B. (2014). The Influence of disciplinary assessment patterns on student learning: a comparative study. Studies in Higher Education. Published Online 27 August 2014 http://www.tandfonline.com/doi/abs/10.1080/03075079.2014.943170 Jessop, T. , El Hakim, Y. and Gibbs, G. (2014) The whole is greater than the sum of its parts: a large-scale study of students’ learning in response to different assessment patterns. Assessment and Evaluation in Higher Education. 39(1) 73-88. Jessop, T, McNab, N & Gubby, L. (2012) Mind the gap: An analysis of how quality assurance processes influence programme assessment patterns. Active Learning in Higher Education. 13(3). 143-154. Jessop, T. El Hakim, Y. and Gibbs, G. (2011) Research Inspiring Change. Educational Developments. 12(4) 12-15. Nicol, D. (2010) From monologue to dialogue: improving written feedback processes in mass higher education,Assessment & Evaluation in Higher Education, 35: 5, 501 – 517 Sadler, D.R. (1989) Formative assessment and the design of instructional systems, Instructional Science, 18, 119-144. References

Editor's Notes

  1. Students spend most time and effort on assessment. Assessment is the cue for student learning and attention. It is also the area where students show least satisfaction on the NSS. Scores on other factors return about 85% of good rankings, whereas only 75% of students find assessment and feedback ‘good’. We often think the curriculum is the knowledge, content and skills we set out in the planned curriculum, but from a students’ perspective, the assessment demands frame the curriculum. Looking at assessment from a modular perspective leads to myopia about the whole degree, the disciplinary discourse, and often prevents students from connecting and integrating knowledge and meeting progression targets. It is very difficult for individual teachers on modules to change the way a programme works through exemplary assessment practice on modules. It takes a programme team and a programme to bring about changes in the student experience. Assessment innovations at the individual module level often fail to address assessment problems at the programme-level, some of which, such as too much summative assessment and not enough formative assessment, are a direct consequence of module-focused course design and innovation.
  2. Huge appetite for programme-level data in the sector. Worked with more than 100 programmes in 40 universities internationally. The timing of TESTA – many universities revisiting the design of degrees, thinking about coherence, progression and the impact of modules on student learning. The confluence of modules with semesterisation, lacl of slow learning, silo effects and pointlessness of feedback after the end of a module…
  3. Based on robust research methods about whole programmes - 40 audits; 2000 AEQ returns; 50 focus groups. The two triangulating methodologies of the AEQ and focus groups are student experience data – student voice etc. Three legged stool. These three elements of data are compiled into a case profile which captures the interaction of an academic’s programme view, the ‘official line’ or discourse of assessment and how students perceive it. This is a very dynamic rendering because student voice is explanatory, but also probes some of our assumptions as academics about how students work and how assessment works for them etc. Finally the case profile is subject to discussion and contextualisation by insiders – the people who teach on the programme, who prioritise interventions.
  4. One direction Hierarchical Performance ‘Pedagogies of control’ An assessment ‘Arms Race’
  5. Tony Harland: I’m sorry, but we can’t afford to stay here. We’re off to do our assignment”.
  6. The case of the under-performing engineers (Graham, Strathclyde) The case of the cunning (but not litigious) lawyers (Graham, somewhere) The case of the silent seminar (Winchester) The case of the lost accountants (Winchester) The case of the disengaged Media students (Winchester)
  7. TESTA Higher Education Academy NTFS project, funded for 3 years in 2009. 4 partner universities, 7 programmes – ‘cathedrals group’. Gather data on whole programme assessment, and feed this back to teams in order to bring about changes. In the original seven programmes collected before and after data.