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Always Available Applications
        How To Achieve This Goal with SolarWinds® SAM and SEUM
                                                            Presented by: Jeremy Morrill, Product Manager




COPYRIGHT © 2012, SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

                                                                    1
Know What To Monitor
» What Critical Components Make up Your Application?
    Windows®/Linux®/Unix® Processes (via SNMP/WMI/RPC)
    Windows Services (vis SNMP/WMI/RPC)
    TCP Port Monitors

» How do you Ensure the Application is Performing Optimally?
      Windows Performance Counters (RPC/WMI)
      Java® JMX® Monitors
      SNMP Monitors
      Windows/Linux/Unix Script Monitors


» What Signature “Tells” Determine it’s not Behaving Normally?
    Windows Event Log Monitors / Syslog / SNMP Traps

                                   2
Synthetic End User Experience Monitoring

» Monitor Applications by Mimicking End User Behavior
                  DHCP                        DNS
                   FTP                        HTTP
                  HTTPS                      IMAP4
                  LDAP                        MAPI
                  ODBC                       Oracle
                  POP3                       RADIUS
                   SQL                      TACACS+


» Monitor Complex Web Sites and Web Based Applications
          Multi-Step Transactions        AJAX/JavaScript®
           Flash® & Silverlight®        Java (Coming Soon)


                                    3
Expert Knowledge

» Include Detailed Descriptions in Each Component Monitor
    What Does This Metric Mean?
    Why is it Important to Monitor?
    How do I Solve or Troubleshoot Issues Should Problems Occur?


» Populate Warning & Critical Thresholds
    Understand When Application Performance Is Suffering.
    Visualize How Your Statistic Data Relates to These Thresholds.


» Enter User Notes
    Who do I Contact When There’s an Application Failure?
    Include Important Service Contract Information.


                                     4
Remediation

» Automate Application Recovery




      Restart Services
      Reboot Servers
      Terminate Processes
      Recycle App Pools
      Execute Scripts



                             5
Q&A




      Q&A



       6
Continue the Conversation…

» Chat with product experts in the thwackCamp Product
  Showcase

» Join us in the thwackCamp group on thwack® to continue
  Q&A for this session

» Discover additional information in the SolarWinds Resource
  Center




                              7

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Always Available Applications: How to Achieve this Goal with SolarWinds SAM and SEUM

  • 1. Always Available Applications How To Achieve This Goal with SolarWinds® SAM and SEUM Presented by: Jeremy Morrill, Product Manager COPYRIGHT © 2012, SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 1
  • 2. Know What To Monitor » What Critical Components Make up Your Application?  Windows®/Linux®/Unix® Processes (via SNMP/WMI/RPC)  Windows Services (vis SNMP/WMI/RPC)  TCP Port Monitors » How do you Ensure the Application is Performing Optimally?  Windows Performance Counters (RPC/WMI)  Java® JMX® Monitors  SNMP Monitors  Windows/Linux/Unix Script Monitors » What Signature “Tells” Determine it’s not Behaving Normally?  Windows Event Log Monitors / Syslog / SNMP Traps 2
  • 3. Synthetic End User Experience Monitoring » Monitor Applications by Mimicking End User Behavior DHCP DNS FTP HTTP HTTPS IMAP4 LDAP MAPI ODBC Oracle POP3 RADIUS SQL TACACS+ » Monitor Complex Web Sites and Web Based Applications Multi-Step Transactions AJAX/JavaScript® Flash® & Silverlight® Java (Coming Soon) 3
  • 4. Expert Knowledge » Include Detailed Descriptions in Each Component Monitor  What Does This Metric Mean?  Why is it Important to Monitor?  How do I Solve or Troubleshoot Issues Should Problems Occur? » Populate Warning & Critical Thresholds  Understand When Application Performance Is Suffering.  Visualize How Your Statistic Data Relates to These Thresholds. » Enter User Notes  Who do I Contact When There’s an Application Failure?  Include Important Service Contract Information. 4
  • 5. Remediation » Automate Application Recovery  Restart Services  Reboot Servers  Terminate Processes  Recycle App Pools  Execute Scripts 5
  • 6. Q&A Q&A 6
  • 7. Continue the Conversation… » Chat with product experts in the thwackCamp Product Showcase » Join us in the thwackCamp group on thwack® to continue Q&A for this session » Discover additional information in the SolarWinds Resource Center 7