100% of participants responding said they would recommend this workshop to others! Why? Because they discovered BlackBerry's powerful tools and learned a process to put them to work for themselves. They learned the cost of interruptions and how to manage their workloads and set expectations to reduce and even eliminate distractions. They were able to TAKE CONTROL of their work and incoming message streams to respond faster, delegate better and stay on task longer. The results are seen in their reduced stress, increased confidence and higher levels of job satisfaction. Call TOTBOX today to arrange private workshops for your teams or inquire about our public live-classes and web-classes. 1-888-609-3397 ext 3

1. Take Control with BlackBerry®
This workshop is designed for those who want to make effective use of their BlackBerry in
order to stay on top of important commitments and priorities while dealing with urgent
matters.
In this half-day workshop, you will learn to utilize key BlackBerry features that will
increase your productivity as well as some time saving tips and shortcuts.
Who Should Attend
Anyone who is using a BlackBerry device and wants to increase their productivity by
maximizing the use of its tools.
Introduction and Course Overview
· Identifying personal challenges to achieving optimum productivity
· Setting personal learning objectives
Setting up the BlackBerry Environment for Increased Productivity
· Customizing the User Interface to adjust to your specific needs
· Changing default options to minimize interruptions and increase focus
SANDRA LALONDE Taming the Email Beast
· Learning the best strategies for managing your BlackBerry messages
Director of Business
Development
· Using Flags to quickly track down important emails
· Understanding the importance of good subject lines
slalonde@totbox.ca · Creating message filters that will work for you
1.888.609.3397 · Setting-up folders to keep track of follow-up items
www.totbox.ca - 1.888.609.3397

2. Mastering your BlackBerry Calendar
· Budgeting your time for best results
· Understanding how to quickly & effectively schedule meetings
· Creating recurring appointments to support your work routines
· Quickly switching between Calendar views
· Learn invaluable Calendar tips and time-saving shortcuts
Staying on track with BlackBerry Tasks
· Reducing stress by freeing your mind
· Using Categories to organize your tasks
· Showing tasks on your BlackBerry Calendar
· Using recurring tasks to stay on top of regular commitments
· Understanding how to quickly update the status of your tasks
Making best use of your Contacts
· Using BlackBerry Contacts to enhance communication
· Creating Contacts from your email messages
· Organizing contacts with Categories
· Creating custom Contact fields
Developing a realistic action plan
· Setting goals that will support your success
· Overcoming obstacles that hinder you from achieving your goals
Workshop Format:
Half-day Instructor-led session (8:30am-12:00pm) or (1:00am-4:30pm)
OR 3-Hour WebClass (9:00 am 12:00 pm)
SANDRA LALONDE
SANDRA LALONDE
Director of Business
Director of Business
Development
Development
Save time by
slalonde@totbox.ca
slalonde@totbox.ca
1.888.609.3397
making effective
1.888.609.3397
use of your
BlackBerry®
today!
www.totbox.ca - 1.888.609.3397